Omnisend Reviews & Product Details

I love how Omnisend is very easy to work with; it's not confusing. When I do need help, the have an EXCELLENT customer service team!

Nothing to complain about, sometimes their customer service takes a while to respond, but over all, they are still very helpful.

Helping me automate my emails and schedule weekly newsletters with nice and easy-to-use email templates.

The automation is easy to set up and very useful; it helps us to recover the shopping cart and reactive our customers. The Popup is also a built-in feature and has excellent results.

The popup can't create and show an exclusive discount code for each email subscriber, and it can't be used to combine email automation. We hope this feature will be updated in the next versions.

Marketing automation is a powerful feature, and it helps to earn sales automatically with good marketing timing and customized content. Our sales improved significantly.

I really love the live view in the dashboard cause help you to see what customers are doing in that moment. I move from Mailchimp and I am so happy for that. Moreover there is also the sms service. Another service that I love is the possibility to clean the list from bad email accounts. Great!

I really need the italian language so it will be easier for me to understand.

The automation is easier to use and there are a lot of configuration or template that you can use.

I love how Omnisend can help us to create a segment for our customer, so i can easily use it on a multiple flow, after we use Omnisend, our revenue also increase quite high! And also I love their customer support, they are so fast to reply and solve our problem!

We're based on Taiwan country which we usually will use Line as a marketing, so If Omnisend can do integrate with LINE i think it will much better. But other else seems nothing i don't like from Omnisend.

Omnisend can help us to create a flow and do automation marketing send EDM Email to our customer with so many filter and segment. So its really helpful for us that used to manually send Email to customer one by one on other system. And also Omnisend can use parameters that can show different value each email

Very user friendly and the admin is great support. The feedback on the reports are easy to use and under stand.

The fees for additional emails. you almost have to go through regularly to delete bot accounts that accumulate so you are getting charged for extras

Getting reminders to reach out to my subscribers making is seamless to do so

Live Dashboard to follow users' activity Workflow setting Shopify integration Stable systems Affordable price

Salesforce integration is via Zapier Not easy to find other "dislike"

Email news release based on user segment.

it is easy to use. lots of options is there that can help to improve our conversion rate

on the thing there no any option in campaign dashboard to custom date

nothing

I like that Omnisend is user friendly but also offers alot! The price is awesome, we were using Klaviyo before this and could not justify the price for what it offered.

There are no complaints! Everything is great!

Omnisend makes everything better, it's simple to use which is important. If it's difficult for me to navigate I won't waste my time but this platform is truly so fun to use!

Omnisend is great! It has it all, great to do automations, and segmentations, if you are a creative person, you can do it all, and at a great price.

Sometimes it is a little bit difficult to find out how to do certain things. Where to find the right functionality

Omnisend allowed me and my business to have peace of mind about email. You can automate and personalize everything, which saves time and makes a lot of money.

I have 14 years of experience with email marketing. After testing several email marketing platforms, including Salesforce Marketing Cloud and Klaviyo, Omnisend has completely transformed my experience with its outstanding features and benefits. Making the switch from Salesforce Marketing Cloud to Omnisend was one of the best decisions for my organization, and I haven't looked back since. Key benefits of Omnisend include: Exceptional Deliverability Rate: Omnisend boasts the highest deliverability rate I've ever seen, significantly improving our open and conversion rates. Shopify Convenience: Effortless integration with our Shopify store makes managing email campaigns a breeze. Email List Cleaning Feature: Keeps our contact list up-to-date and free from invalid or unengaged subscribers, ensuring optimal email performance. 24/7 Live Customer Support: Access to responsive and knowledgeable support agents via chat anytime we need assistance. Dynamic Shopify Coupons: Customize and include unique discount codes in emails to boost sales and customer engagement. Seamless Product Embedding: Easily incorporate products from our Shopify store into emails for a streamlined and professional look. Omnisend has truly elevated our email marketing strategy compared to our previous experience with Salesforce Marketing Cloud. I highly recommend it to anyone looking to enhance their organization's marketing efforts, especially if you are a Shopify merchant.

While Omnisend has numerous advantages, there are a few areas where it could be improved: 1. Webhook Method: The current webhook method leaves something to be desired and can be somewhat limiting. An improved and more flexible webhook system would be a welcome enhancement. 2. Backend Interface: The backend isn't as convenient as it could be for graphic teams to work on templates. A more user-friendly interface or additional customization options would make it easier for design teams to create visually appealing emails. 3. Integration Library: Though Omnisend's integration library is diverse, it doesn't quite measure up to Klaviyo's extensive offerings. Expanding the range of available integrations would make Omnisend even more powerful and versatile for users. Despite these minor shortcomings, Omnisend remains a valuable email marketing platform that has significantly improved our organization's marketing efforts. With continued development and improvements, I believe it has the potential to be the go-to solution for many businesses.

Omnisend has effectively addressed several key business challenges for our organization, providing significant benefits: 1. Enhanced Deliverability: Higher open and conversion rates due to exceptional deliverability. 2; Shopify Integration: Simplified email campaign management through seamless integration. 3. List Management: Optimized email performance with an up-to-date contact list. 4. Accessible Support: Efficient issue resolution with 24/7 live customer support chat. 5. Improved Promotions: Boosted sales and customer loyalty with dynamic Shopify coupons. 6. Professional Design: Polished emails through seamless product embedding from our Shopify store. Overall, Omnisend has streamlined our email marketing strategy, resulting in increased sales, better customer engagement, and more effective marketing efforts.

versatility of templates, importing function from Shopify, easy to hand off to clients, simple interface

sometimes hard to locate where things are, partner portal not very intuitive/doesn't have all the info I need about the client

It's helping my clients set up email marketing really easily and I get to help them get started + monitor their progress

I like the ease of use, but I would prefer more mobile-friendly options.

Not mobile friendly and the upload process.

Scheduling allows more time freedom

As a developer, connecting to the API with their API was incredibly simple. We came from Klaviyo which was much more complicated to setup, and also much more expensive for the same service.

We've been using Omnisend for about a month and haven't had any issues yet.

We use omnisend to automate emails to convert free users to paying users. It has successfully converted users up to now.

The best thing about Omnisend is their pricing structure. It has saved my clients hundreds of dollars on a monthly basis when switching them over from Klaviyo.

There really isn't anything to dislike about Omnisend. It does everything Klavio does, has a much better UI that our clients love, and their customer service is top notch. I haven't found anything that I dislike about Omnisend.

Omnisend is helping all of my clients save money, and with those savings, our clients are extremely happy with us. They also love the UI

Easy to use, makes beautiful emails for my customer.

No real downsides for using Omnisend. I find it very useful.

Omnisend is making it very easy to create email campaigns for my company.

Customer service is wonderful - they are able to solve all questions quickly and efficiently. Easy to use platform and tracks reports and customer data very well.

The one thing I would like to see changed or updated would be how SMS credits are used. I wish I could just charge the credits I need at the time to my card versus spending X amount of dollars which I might not use as credits that month.

Omnisend is solving my marketing issues - with Omnisend, I can easily create campaigns or forms and have them scheduled to send out. Super easy to use from both my end and my customers end.

Omnisend has a very user friendly interface that is easy to navigate and create funnel systems without being a tech expert. I like that I can do A/B splt testing and be able to get live data that I can use to improve my company.

It would be great if the software integrated with typeform so I didnt have to login to typeform to see my survery results, aside from that the software is so great.

They send out my automated emails for customers who are on a subscription, saves me tonnes of time having to manually send these emails with attached forms. This is what I love most about OMNISEND

I have tried other marketing companies, and Omnisend is by far the best. It is user-friendly.

I haven't found anything I dislike about Omnisend.

Other marketing companies have taken me hours to create simple newsletters, whereas Omnisend is extremely easy to navigate.

Omnisend integrated easily with WooCommerce with almost no needed expertise beyond basic WordPress knowledge. From there, setting up my signup forms, abandoned cart recovery emails and launching my first campaign was easy. In fact, before I even started my campaign, I had already recovered multiple abandoned carts!

Omnisend is definitely geared towards ecommerce sites. If your website doesn't have a shopping cart or an easy way to track and trace customer leads, Omnisend's tools may not be as useful for you.

We have wanted to jump into email marketing for a while, but most programs have been too simple or could not fully connect to our WooCommerce store. Omnisend was able to integrate within minutes of signing up, and even offered us solutions (like abandoned cart recovery and dynamic discount codes) that were impossible with several of their competitors. Omnisend's automation features and forms also allow us to create segments of our diverse customer base so we can target our campaigns more granularly.

Easy to use, contains lots of templates, syncs easily with Shopify

The free version is somewhat limited, and you do need to invest to get the full version (though it can be worth it)

Easy to create, professional looking emails and automations