Robly is an email service provider for businesses of all sizes. It specializes in supporting charities, nonprofits, education sections, and religious organizations. Backed by AI technology, Robly helps beginners and experts achieve up to 50% higher open rates and grow email lists up to four times faster. Robly’s tools dynamically deliver emails when subscribers are most likely to open to maximize engagement. Robly was recognized as a 2022 Email Marketing Data Quadrant Award winner by SoftwareReviews.
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Segment |
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Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
It's very affordable with many of the same features as the "big guys"
Some features are cumbersome and a little persnickety to make sure it works right.
We are able to use a mass email service within our budget.
From the seamless template design set-up to the helpful support team, Robly makes email marketing easy and effective. Transferring our list of email recipients from our old platform to Robly was uncomplicated. I am especially impressed with the look of our new campaigns, professionally designed and fun to create.
I was disappointed in the new editor's inability to anchor text to my Table of Contents. However, the support team offered viable solutions and followed up with me after the issue to make sure I was satisfied.
With Robly's OpenGen and AI, I am seeing a significant increase in the number of "opens" for my campaigns.
I like how easy it is to enter information into the system and how easy it is to maneuver the program. I also like the help they provide and the large number of questions answered that they have. It just makes the whole process easier. It is very useful that with Robly we can send emails at specific times, the amount of emails in the list, a marketing software that has all the necessary tools.
There could be more options for mobile response templates and the ability to create color samples so you do not have to start from scratch in each campaign. Although Robly has an excellent way of working, emails take a long time to be delivered, it takes approximately 8 minutes for the email to appear.
We use Robly mainly for the distribution of newsletters. Newsletters are the best way to clog things that are happening, social events, important information for the present and the future that my audience may need to know. In addition, Robly allows us to track emails once they are sent to find out who opens it, there are many features that we now have access to.
This software is very useful for companies, I have distributed all the products that I promote efficiently and excellently, its platform is too complete and stable, very easy to use and has a nice design.
Its price is too high and do not allow access to plans or promotions to unlock the functions, you must buy it necessarily to have the full program, everything else is excellent.
Robly saves me a lot of time and energy by sending content to our email list, we have improved the capacity and speed with which we work full time in the company.
Robly tiene funciones muy básicas, pero en realidad, esas funciones tan básicas, logran una campaña con una publicidad bastante rápida, y genera que los clientes logren tener correos electrónicos con una recepción más rápida. Su entorno es ligero por lo cual los clientes siempre se sentirían mas cómodas.
No tengo quejas sobre el uso y la proporción que Robly me brinda, ya que actualmente incluye muchas buenas características de Email Marketing, lo que lo hace cada día más innovador.
nos ayuda crear campañas publicitarias para nuestra empresa
The thing I liked the most about this product is the customer service provided. Robly customer service representatives are kind and able to answer any questions or assist with any issues that I might have. I also like the Robly AI features. The Al features allow you to distribute an e-mail blast and it predicts when the customer will open their email. Robly will then send the email at that predicted time. This helps to ensure that emails are opened and not overlooked with the flood of emails a customer might receive over the weekend or at night time when they are away from their desk at work. Another thing that I like about Robly is that it follows up on emails that are sent using the service by checking for any bounced emails or messages that were delivered to spam folders. It then gives you a rate that allows you to view how many of your messages weren't delivered to specified user inboxes.
There is not much that I dislike about Robly but it would be convenient if Robly developed a mobile application. A mobile application would make it more convenient to use Robly from a mobile device. It would also make it so that you don't have to login each time you want to use the service. A mobile application would also allow you to receive notifications of activity on Robly.
Robly has allowed my company to personalize campaigns which allows us to reach more customers - ultimately leading to more traffic on our company website. Robly also is beneficial because it allows us to save and edit our campaigns - we don't have to start from scratch each time we have a new campaign or want to make a change to an existing campaign. Robly saves time and increases customer awareness of our company.
The ability to add as many images as I need
I'm confused about how to change each email to address recipient by first name only
I am connecting with our yoga students via email that cannot be reached via social media.
It’s super easy to use, and they allow follow up sends to unopens, which I love.
Sometimes formatting with columns can be counterintuitive.
We can inform customers of upcoming events easily.
We used Robly for our weekly newsletter for the past 4 years and we are thrilled with how effective and user friendly it is!
People sometimes don't open the emails, so it can be a little hard to get the word out to everyone.
The problem we were looking to solve was to stream line the way we communicate what is happening within our organization. Robly is a wonderful tool to share our upcoming events in our newsletter.
Aside from a decidedly easy to navigate platform, the Customer Service is beyond stellar. Imagine you have a question - be it technical, design, billing or otherwise and you can email for help with a response in under ten minutes, or breezily live chat and get your problem solved in minutes by someone who actually knows what they're talking about.
There is nothing to dislike - honestly. Robly, where have you been all my life?
Developing a cohesive email marketing plan, working out persistent design kinks from other newsletter services and integrating newsletter subscription services with the Robly platform via popup sign ups.
The metrics are accessible and clear. Making it easy for me to gauge my clients engagement
So far there is nothing that I don't like
Being able to truly manage my email correspondence with my subscribers is a must as I am trying to grow my engagement. This tool helps me to see WHO is actually opening my emails and are they actually clicking the videos and links that I am directing them to. Priceless information for me.
Being able to create my own templates is huge for our business. I love being able to control when the emails go out, and not have to wait for a third party.
The dashboard is a little hard to get used to.
Immediate connections with customers. Full customization of what the emails look like (message) and who they go to (audience).
Very easy to use, clean designs, reports are automated
I like the experience using Robly so far
email campaigns - very easy to use, straightforward
Our organization is using Robly for about 1 and half years. We are so exicited and happy for that. It was helped us a lot. Robly is the best email marketing application on the market. No any donwload required and everything is working properly though it is web based one.
Tarif plans are little bit expensive. Other things are pretty nice. Even it's working perfect on chromebooks.
Email marketing with Robly will give you a huge chance to do your work easily, instead of email chaos and mass emails, Robly is working differently. You will see the difference.
The system is amazing and very easy to use.
Reporting functions could be improved to provide data for board members.
Connecting with Mentors and Community Partners.
Our size business is perfect for Robly and their pricing. The ability to search past emails, and very user friendly! The A/B testing is phenomenal. Navigating their website is very easy, but at the same time their platforms are as sophisticated as you need them to be.
The formatting can be glitchy at times. I couldn't do bullet points in one email, and the first name merges didn't work on one of the mailings. Formatting can be sensitive sometimes in lining things up correctly. If you are a very beginner at email programs it might be a little more difficult to figure out some of the more touchy or sensitive areas.
reaching a broader audience and the ability to customize searching have led us to increase our ad revenues. I love the fact that we are able to do A/B testing. Seeing which subject lines get more open rates allows us to tailor our emails to what our market is drawn to.
To be frank, I found out about Robly through a typical cold call sales pitch. I was interested to see how it was different than similar tools like Constant Contact and Mail Chimp. In my opinion, the tools are all so similar, but what I like most is that I feel like a valued customer because it's a smaller company.
There is nothing about Robly that I dislike at this time. I've been using it for about a year and have had no issues.
I find the process of creating and sending an email, from start to finish, simpler and faster with Robly. It's more user friendly than similar tools.
The most attractive thing about Robly is the simplicity with which you work, with Robly I can make the Emails with an exclusive design in a matter of minutes.
I do not like at all the design that Robly owns, clearly the designs of the Emails are good, but the design of the software as such, does not encourage at all to work.
I reduced the time it took me to design the Emails, now I do the Emails in a matter of minutes without worrying.
I don't need to figure out the best times to email or have to worry about following up with customers that didn't open the email... its all auto.
It does lack complex email segmenting like other higher end competitors.
Robly helps save time on tracking and figuring out details of a successful email campaign. We have seen better click-through rates by using Robly's auto features.
We found Roblt extremely easy to use and very cost effective. The features are also great. Their customer service is top notch too anytime we had any issues they were address promptly and effectively.
Nothing we have had no issues that have been such that we would dislike it.
My newsletter looks great with Robly. It is easy to customize and change. I've benefited from not paying a professional to market for me.