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Nintex Process Platform Logo
Nintex Process Platform
Automate Workflows, Simplify Processes
4.3
(1,021)
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Nintex Process Platform Reviews & Product Details

Nintex Process Platform Overview
What is Nintex Process Platform?

Nintex is a workflow management solution that caters to industries such as energy, health, and life sciences, financial services, and government. It is especially suitable for departments such as customer services, human resources, and information technology. The solution can be deployed both on-premises and in the cloud and gives users access to tools such as document generation, process mapping, a mobile app builder, custom form creation, and process automation.

Company Nintex Global Ltd
Year founded 2006
Company size 201-500 employees
Headquarters Bellevue, Washington, United States
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Nintex Process Platform Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone, On-Premise Linux, On-Premise Windows
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Nintex Process Platform Features
API Access
Analytics and Reporting
Audit Trail
Business Rules Management
Case Management
Cloud-Based Deployment
Collaboration Tools
Compliance management
Customer Support
Customizable Dashboards
Data Import/Export
Document Management
Drag and Drop Interface
Forms Management
Integration Capabilities
KPI Monitoring
Mobile Access
Notifications and Alerts
On-premise Deployment
Performance Metrics
Process Mapping
Process Modeling
Process Simulation
Real-Time Monitoring
Role-Based Permissions
Task Management
Third-party Integrations
User Access Controls
Version Control
Workflow Automation
Nintex Process Platform Media
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Nintex Process Platform Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: February 18, 2025
Nintex Process Platform Logo
1,021 Nintex Process Platform Reviews
4.3 out of 5
Mid Market (51-1000 emp.)
Apr 29, 2020
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Nintex Workflow Cloud Review"
What do you like best about Nintex Process Platform?

The customizability of the platform and the multitude of options

What do you dislike about Nintex Process Platform?

It has a high barrier of entry when it comes to learning and if you want to make changes to complex builds those tend to be time-consuming

What problems is Nintex Process Platform solving and how is that benefiting you?

We have been able to move our paper forms and make them digital now while also capturing the information within Salesforce.

Mid Market (51-1000 emp.)
Nov 26, 2019
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"We use Promapp as a document control tool for Training Records"
What do you like best about Nintex Process Platform?

One source of information and everyone in our organisation can access the updated data

What do you dislike about Nintex Process Platform?

Limited in capability and no investment in the training module upgrades this year

What problems is Nintex Process Platform solving and how is that benefiting you?

One source of information

Enterprise (> 1000 emp.)
Nov 19, 2019
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Intutive, easy to use process mapping"
What do you like best about Nintex Process Platform?

Its very simple to get going, and easy to move items around once you have typed them in. I've used it to think about the business processes I'm involved in

What do you dislike about Nintex Process Platform?

Its not great for complex processes ( although obviously these can be split into sub processes) . The process I hoped to use it for is iterative and its not suited to that. It doesn't seem to work very well for decision points which I would have thought was a fairly basic feature. It would be very expensive for a small organisation, which would be a barrier to entry.

What problems is Nintex Process Platform solving and how is that benefiting you?

I've mapped out my depreciation process and it was quick and relatively easy. this enabled me to analyse the outputs more meaningfully.

Enterprise (> 1000 emp.)
Nov 19, 2019
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Promapp!"
What do you like best about Nintex Process Platform?

Easy to use for end user. Simplified view.

What do you dislike about Nintex Process Platform?

Limitations with decision points. Very clumsy to split out process without using workarounds.

What problems is Nintex Process Platform solving and how is that benefiting you?

Knowledge management. Standardised reference point for all staff.

Enterprise (> 1000 emp.)
Mar 15, 2019
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Good platform"
What do you like best about Nintex Process Platform?

It's really easy to set up workflows and move them around as required.

What do you dislike about Nintex Process Platform?

The default interface has an older look and could do with a refresh.

What problems is Nintex Process Platform solving and how is that benefiting you?

We use Nintex to deliver online forms across the organisation. It has significantly reduced our use of paper forms.

Mid Market (51-1000 emp.)
Mar 08, 2019
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Nintex workflow review"
What do you like best about Nintex Process Platform?

The graphical layout of the flow, the decision points and current status indication.

What do you dislike about Nintex Process Platform?

The same interface is a bit clunky. Perhaps due to the constraints of SharePoint

What problems is Nintex Process Platform solving and how is that benefiting you?

SharePoint workflow management. Main benefit is increasing the scope of what can be achieved.

Mid Market (51-1000 emp.)
Jan 15, 2019
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Foxtrot is a useful tool for bank operations personnel"
What do you like best about Nintex Process Platform?

I love the time that it is saving here at the bank.

What do you dislike about Nintex Process Platform?

Training is difficult unless you really know what you are doing.

What problems is Nintex Process Platform solving and how is that benefiting you?

Repetitive Maintenance issues and Card orders. Mass maintenance projects

Enterprise (> 1000 emp.)
Jan 14, 2019
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Foxtrot Software Review"
What do you like best about Nintex Process Platform?

The ideas for using Foxtrot are limitless with several ways to eliminate some unnecessary administrative functions within the office. I like how easy it is to learn how to create the foxtrot code as well

What do you dislike about Nintex Process Platform?

I really wish that there was more functionality for the software to work with different pieces of software. We are unable to use it for several projects because it just doesn't marry perfectly with our software.

What problems is Nintex Process Platform solving and how is that benefiting you?

Closing activities, automating account work. Those who need to run scripts can do so easily

Enterprise (> 1000 emp.)
Dec 04, 2018
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"I want K2 to succeed"
What do you like best about Nintex Process Platform?

Powerful workflow engine, independent from any other platform

What do you dislike about Nintex Process Platform?

The work has to be done right be trained developer with steep learning curve

What problems is Nintex Process Platform solving and how is that benefiting you?

We have many use cases that we can help with K2 workflow

Enterprise (> 1000 emp.)
Nov 27, 2018
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Great software with easy to configure workflows"
What do you like best about Nintex Process Platform?

The workflows are great and we could achieve complex functionalities with just simple drag and drop

What do you dislike about Nintex Process Platform?

The Customer support are very unwilling to help and would try to find any excuse to get a ticket off their bucket. They don't even try to understand the problem and try to get a way out by blaming either SharePoint or any other excuse they find. Nintex forms are easy to configure for simple applications but lacks a lot when comes to complex forms, they are way behind. Nintex forms can no way be compared to InfoPath, for which they claim as a replacement.

What problems is Nintex Process Platform solving and how is that benefiting you?

Complex Approval processes and simple forms. Saves time with easy deployment.

Mid Market (51-1000 emp.)
Nov 20, 2018
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Great application awaiting"
What do you like best about Nintex Process Platform?

Doc gen is a great application and we have been using it for long time and really happy to continue this relationship. We moved to new FSC and still love to be in partnership.

What do you dislike about Nintex Process Platform?

Its troublesome implementation for field match. But any problem we face we could able to use the help of support team and they are helpful in fixing the problem. In last 60 days we had more than 30 tickets which were solved.

What problems is Nintex Process Platform solving and how is that benefiting you?

Creating pdfs from salesforce data. We are having docuiments created using Doc gen (used to call as Drawloop) and after that we send it using Docusign to our exter bank customers.

Enterprise (> 1000 emp.)
Nov 20, 2018
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"using workflows to create documentation"
What do you like best about Nintex Process Platform?

it's solid, does the job, saves time. i have little to no issues supporting my userbase

What do you dislike about Nintex Process Platform?

per user licensing. This seems a bit nitpicky, but per user just doesn't seem like something that says "we want you to save your company by using us"

What problems is Nintex Process Platform solving and how is that benefiting you?

automation was the main concern. this works well with the needs of our business

Enterprise (> 1000 emp.)
Nov 20, 2018
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Nice"
What do you like best about Nintex Process Platform?

For a fairly low investment, we are able to create standardized, formatted documents, with little set up

What do you dislike about Nintex Process Platform?

Lack of support when getting started, initial setup can be complicated

What problems is Nintex Process Platform solving and how is that benefiting you?

Ease of generating standardized documents. Eliminating cut and paste, and since the documents are generated from Salesforce fields, the data is actually getting entered.

Enterprise (> 1000 emp.)
Nov 15, 2018
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Excellent, user-friendly product for end-user development of forms and workflows"
What do you like best about Nintex Process Platform?

It's very user-friendly for end users. No programming skills are required. I find that it is intuitive for business staff and they require minimum training.

What do you dislike about Nintex Process Platform?

I struggle to determine the line between where to use 365 Forms/Flow/PowerApps, and also how Nintex fits in with an environment that runs something like Azure Runbooks.

What problems is Nintex Process Platform solving and how is that benefiting you?

Nintex has been utilized for advanced, multi-step and decision tree type workflows.

Enterprise (> 1000 emp.)
Nov 06, 2018
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"1st Level Supporting Foxtrot Application"
What do you like best about Nintex Process Platform?

I like how Foxtrot is available immediately for any assistance.

What do you dislike about Nintex Process Platform?

I disliked the fluidity of the application itself. Most applications nowadays seem to be very fluid in their navigation.

What problems is Nintex Process Platform solving and how is that benefiting you?

Users are able to automate tasks within Foxtrot for faster processing. Benefits include less human error.

Enterprise (> 1000 emp.)
Aug 28, 2018
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Mix feelings on using K2 solution with a developer background"
What do you like best about Nintex Process Platform?

- Quickly implement solutions from idea with little technical background. - Data can be driven and interact from most common Microsoft systems (SQL Server, SharePoint...) - Management dashboard to track workflow and high level errors. - Great for small projects and medium ones that doesn't need much interaction with many external systems. - More powerful than InfoPath, as there are more rules and smartobject integration - SmartAction. Have the ability to customize the keyword. This saves us alot of time and keep the upper management happy - Visualize the workflow (though on silverlight)

What do you dislike about Nintex Process Platform?

- UI is very much outdated in today's standard. - Hard to customize smartforms and very slow sometimes due to data loading. - Rules are very hard to manage and duplication, along with no good versioning tool. - API workflow call could be more robust. - Only on Microsoft stack with no other options. - Couldn't find a way to scale out easily. - Not much endorsement on third party app developers. Some great ideas but never seem to make it to part of K2 build. - Seems very slow on rolling out features, and there wasn't a clear roadmap on where it's going before K2 Five - No adoption on AWS

What problems is Nintex Process Platform solving and how is that benefiting you?

Converted a email driven approval process to K2 with a formal submission and workflow approval. The benefits include one source of truth, metrics, and confidence to all users that it's an official process.

Small Business (50 or fewer emp.)
Jul 30, 2018
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Not quite self-explanatory; but it gets the job done"
What do you like best about Nintex Process Platform?

Foxtrot works in the background. While I’m working on other projects, the software runs the necessary reports without any interruptions to what I am currently doing.

What do you dislike about Nintex Process Platform?

It’s not easy to understand at first. If someone does not know what they’re doing with the system, it can get confusing.

What problems is Nintex Process Platform solving and how is that benefiting you?

Foxtrot helps us run reports essential to our work in half the time it would take a group of people to do. It takes some time to learn, but it is well worth it.

Mid Market (51-1000 emp.)
Jun 08, 2018
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Workflows"
What do you like best about Nintex Process Platform?

visually see how your workflow is and see where are the errors in the workflow. The only thing is that to create this on an Mac OSX computer, it isn't easy to scroll across (horizontally) to see the bigger picture.

What do you dislike about Nintex Process Platform?

sometimes the settings for the actions are not as intuitive. For example, when adding a user name, you need to know that flicking on the "fx" will allow you to choose the different formats of the user name to return. Would be nice if we can increase/decrease the viewing area so that we can see more actions of the workflow.

What problems is Nintex Process Platform solving and how is that benefiting you?

I have created HR approval workflows, along with other business units workflows. Benefits realized is that it is easy to create workflows.

Small Business (50 or fewer emp.)
Jun 07, 2018
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Workflow und Formular Tool"
What do you like best about Nintex Process Platform?

Nintex Workflow ist ein übersichtliches und effektives Programm zum Erstellen und Verwalten von Workflow in Microsoft Sharepoint.

What do you dislike about Nintex Process Platform?

Einschränkungen im Bereich des zeitgesteuerten Abarbeitens von Workflows und Anbindung an das Mircosoft Active Directory.

What problems is Nintex Process Platform solving and how is that benefiting you?

Wir Benutzen Mircosoft Workflow und Forms für diverse Intranet Seiten um Geschäftsprozesse zu automatisieren. Geplantes Ziel ist die Einsparung von Zeitressourcen.

Mid Market (51-1000 emp.)
Jun 06, 2018
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Good tool for our Web Sites"
What do you like best about Nintex Process Platform?

is a tool that allows us to improve our business processes

What do you dislike about Nintex Process Platform?

the terms of use of the assurance software, are difficult to understand and do not have detailed documentation online.

What problems is Nintex Process Platform solving and how is that benefiting you?

expose information of the organization