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Kissflow
Streamlined Workflow Automation
4.3
(533)
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Kissflow Reviews & Product Details

Kissflow Overview
What is Kissflow?

Kissflow is known for being the first Unified Digital Workplace Platform that allows you to manage all of your work in a single place. The platform is designed to help all business users discover, create, modify, and use business applications, with each app guaranteed to be easy to use, accessible, and user-friendly. The focus is to offer something for non-technical people, ensuring that no coding or complex mapping is required.

Company OrangeScape Technologies
Year founded 2004
Company size 201-500 employees
Headquarters Chennai, Tamil Nadu, India
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What Kissflow is best for?
How does Kissflow compare to Nintex Process Platform?
What are the pros and cons of Kissflow?
Kissflow Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Kissflow Features
API Access
Analytics and Reporting
Audit Trail
Business Rules Management
Case Management
Cloud-Based Deployment
Collaboration Tools
Compliance management
Customer Support
Customizable Dashboards
Data Import/Export
Document Management
Drag and Drop Interface
Forms Management
Integration Capabilities
KPI Monitoring
Mobile Access
Notifications and Alerts
On-premise Deployment
Performance Metrics
Process Mapping
Process Modeling
Process Simulation
Real-Time Monitoring
Role-Based Permissions
Task Management
Third-party Integrations
User Access Controls
Version Control
Workflow Automation
Kissflow Media
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Kissflow Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: February 21, 2025
Kissflow Logo
533 Kissflow Reviews
4.3 out of 5
Small Business (50 or fewer emp.)
Nov 26, 2019
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Helped our company to grow"
What do you like best about Kissflow?

Kissflow is an easy to use, super intuitive tool that helped our organization to create and implement processes.

What do you dislike about Kissflow?

The interface is very intuitive and flexible, overall I have no dislikes.

What problems is Kissflow solving and how is that benefiting you?

The main benefit is the process automation. No more paperwork, everything is done digitally.

Mid Market (51-1000 emp.)
Nov 26, 2019
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"A good solution for business workflow"
What do you like best about Kissflow?

Easy to setup. , automatic the business workflow.

What do you dislike about Kissflow?

Time wait for publish app is long . this is not good expirence

What problems is Kissflow solving and how is that benefiting you?

automatic the business workflow , statitics and report .

Mid Market (51-1000 emp.)
Nov 26, 2019
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Good software for SMB"
What do you like best about Kissflow?

Easy to setup and very good integrations to 3rd parties So for example we used it with Google directory which allowed us to use the same infrastructure without changes and just import it automatically

What do you dislike about Kissflow?

doesn't support bigger systems integrations like SF or NS

What problems is Kissflow solving and how is that benefiting you?

We use it for- Purchase orders Hire request Cloud expenses shared car resources

Small Business (50 or fewer emp.)
Sep 09, 2019
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Flexible workflow solution"
What do you like best about Kissflow?

The fact that is totally flexible to design and adapt to your needs

What do you dislike about Kissflow?

You need to have some ability on formulas if you want to take the most out of it

What problems is Kissflow solving and how is that benefiting you?

We are using it for purchase processes and invoice approval and it allowed us to tailor the process depending on the business unit

Mid Market (51-1000 emp.)
Sep 08, 2019
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"The easiest solution to the Internal Workflow and chain management"
What do you like best about Kissflow?

The process is easy and trackable for the requests you raise and we can initiate with the extreme facility of portability.

What do you dislike about Kissflow?

Slowdown only when it loses support from the servers

What problems is Kissflow solving and how is that benefiting you?

It provides you a complete platform to avoid delays and physical work to be reduced and quick and better way to do the work.

Mid Market (51-1000 emp.)
Sep 06, 2019
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Great alternative to smartsheet"
What do you like best about Kissflow?

The user interface is excellent and easily navigable.

What do you dislike about Kissflow?

Admin settings are all over the place. Needs more organization.

What problems is Kissflow solving and how is that benefiting you?

Manage workflow

Mid Market (51-1000 emp.)
Jan 31, 2019
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Complete, easy to setup workflow solution"
What do you like best about Kissflow?

The configuration of new workflows, or update of existing ones, is trivial. You can integrate with other systems, so it's easy to keep information updated everywhere. Has a simple to use app.

What do you dislike about Kissflow?

Sometimes the app doesn't work, or take too long to retrieve the current tasks. It could have a customer portal, so customers could start processes themselves.

What problems is Kissflow solving and how is that benefiting you?

We use Kissflow for running internal business processes.

Enterprise (> 1000 emp.)
Jan 09, 2019
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Cost efficient workflow software"
What do you like best about Kissflow?

The ease of use and the ability to create multiple workflows from templates

What do you dislike about Kissflow?

At times it can be time-consuming to get the process correct

What problems is Kissflow solving and how is that benefiting you?

Value chain management and internal processes

Mid Market (51-1000 emp.)
Jan 06, 2019
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Kissflow Review"
What do you like best about Kissflow?

Flexibility and the ease of use. Features added recently like "skip to" and "Send to Email" is a very good addition.

What do you dislike about Kissflow?

Some minor future upgrades that are not yet implemented. One example is multiple currency support.

What problems is Kissflow solving and how is that benefiting you?

Paper processes. I'm trying to convert as much manual, paper process to an automated forms.

Enterprise (> 1000 emp.)
Dec 25, 2018
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Kissflow has help digitized and hasten our processes in our company"
What do you like best about Kissflow?

Kissflow helped our company in becoming paperless and you can follow up approvers online.

What do you dislike about Kissflow?

Kissflow can sometimes have issues with speed. It can lag at times.

What problems is Kissflow solving and how is that benefiting you?

We were able to automate manual processes and we're able to analyze our processes through the "App Metrics".

Mid Market (51-1000 emp.)
Dec 23, 2018
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Extremely customisable workflow for your company's needs"
What do you like best about Kissflow?

The ability to build a form from scratch, removing all the fields that you don't need and add in the items that you need for your business. I also love the product specialist's response time, and technical knowledge, in addition, they are extremely responsive which is always a plus!

What do you dislike about Kissflow?

Certain aspects of the software that we can't control. For eg. Inability to stop submissions after a certain date, but there are workarounds that work as well. :) Please consult your product specialist for guidance.

What problems is Kissflow solving and how is that benefiting you?

Streamlined approval processes that saves time prior to reimbursement.

Mid Market (51-1000 emp.)
Dec 22, 2018
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Its user friendly"
What do you like best about Kissflow?

Its simple and quick both to build and use.

What do you dislike about Kissflow?

There is nothing which i dislike. However i have been discussing on some missing / customisation features, where am waiting for the new product release to answer the questions.

What problems is Kissflow solving and how is that benefiting you?

We have centralised form submission and made workflows for easy to use and timely approvals. This has also in turn help us manage & reduce our balance sheet chaos and quarterly reporting of expenses.

Mid Market (51-1000 emp.)
Dec 22, 2018
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Instrumental to our professional development program"
What do you like best about Kissflow?

Kissflow is instrumental to effective management of our overall professional development program. It guides us through in a step-by-step basis and the ease of developing approval steps in an interactive review of rationale is critical to both flexibility and consistency of our approach.

What do you dislike about Kissflow?

There is little to dislike. Customizablity is efficient, so any problem is easy to resolve.

What problems is Kissflow solving and how is that benefiting you?

Efficiency and optimized spending due to proper vetting of requests at all levels.

Mid Market (51-1000 emp.)
Dec 21, 2018
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"KiSSFLOW -the agile Workflow solution"
What do you like best about Kissflow?

Intuitive and easy to develop simple workflows

What do you dislike about Kissflow?

Inability to examine data schemas. The reporting is currently inconsistent There has been a number of calls scheduled where the KissFLOW support has not attended or sent apologies before hand

What problems is Kissflow solving and how is that benefiting you?

Identifying where pinch points are occurring. Creating repeatable processes Joining siloed business areas together. The

Enterprise (> 1000 emp.)
Dec 21, 2018
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Simple and functional "
What do you like best about Kissflow?

I like the simplicity of creating new approval tasks.

What do you dislike about Kissflow?

I dislike the lack of a instant test result when developing, by having to save them open.

What problems is Kissflow solving and how is that benefiting you?

Payment requests and vacation requests.

Mid Market (51-1000 emp.)
Dec 21, 2018
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Great product"
What do you like best about Kissflow?

Multiple tool integration is very nice!!

What do you dislike about Kissflow?

Not much. The tool work well and we are happy with it.

What problems is Kissflow solving and how is that benefiting you?

Make sure all parties complete their part of the processus.

Mid Market (51-1000 emp.)
Dec 21, 2018
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Great time saver."
What do you like best about Kissflow?

It's easy to set up processes, and get approval from multiple departments.

What do you dislike about Kissflow?

It's not always intuitive in the beginning.

What problems is Kissflow solving and how is that benefiting you?

On and off boarding and vacation approval.

Small Business (50 or fewer emp.)
Dec 21, 2018
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Great tool for organization"
What do you like best about Kissflow?

It help keep me organized and I don't have to worry about telling people what to do. KissFlow automatically sends an email to my coworker as a reminder.

What do you dislike about Kissflow?

It needs a couple more features that would be useful, like being about to sort by due date when pulling up all the active items. Sometimes is can also be slow on loading certain pages.

What problems is Kissflow solving and how is that benefiting you?

KissFlow has helped keep everyone organized and eliminated a lot of unnecessary paperwork. This program has also allowed us to make people accountable for the job tasks. If someone doesn't complete a certain task, we will know and we can go to them for clarification.

Enterprise (> 1000 emp.)
Dec 21, 2018
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"KiSSFLOW Very hepful to Business"
What do you like best about Kissflow?

I am from RB and using Kiss flow Last 1.5 Years. Business users are very happy its very easy and handy to manage the approval. We have developed around 50+ workflow app and its working fine without error. Really i recommend this.

What do you dislike about Kissflow?

I have submit many ideas for Kissflow wishlist's - > If possible please add the approval time with each level in reports. > currently while assign the ticket to some but else assign name showing as per workflow but this should be show the current assignee name.

What problems is Kissflow solving and how is that benefiting you?

Very easy to use. Handy we can approve anywhere with phone Email notification is really very useful.

Mid Market (51-1000 emp.)
Dec 21, 2018
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Customisable to your own needs!"
What do you like best about Kissflow?

Almost everything can be customised. I'm impressed on how flexible it is!

What do you dislike about Kissflow?

Form layout can't be changed for easier usage by users. i.e. Bold, colour, borders etc can't be changed

What problems is Kissflow solving and how is that benefiting you?

Streamline approval processes