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HubSpot Marketing Hub Logo
HubSpot Marketing Hub
4.4
(10,641)
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HubSpot Marketing Hub Reviews & Product Details

HubSpot Marketing Hub Overview
What is HubSpot Marketing Hub?

HubSpot Marketing Hub is powerful software comprised of a suite of tools designed to convert visitors into leads. The platform allows users to create lead flows and forms and kickback emails, gather accurate analytics, and deliver great audience insight that can help grow your business. Using the software, you gather enough data to optimize marketing efforts. The platform is used by over hundreds of thousands of customers all over the world who rely on HubSpot to attract and engage customers.

Company HubSpot
Year founded 2006
Company size 1001-5000 employees
Headquarters Cambridge, MA
Social Media
HubSpot Marketing Hub Categories on Findstack
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Ask Questions about HubSpot Marketing Hub
What HubSpot Marketing Hub is best for?
How does HubSpot Marketing Hub compare to HubSpot?
What are the pros and cons of HubSpot Marketing Hub?
HubSpot Marketing Hub Product Details
Capabilities
AI
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
HubSpot Marketing Hub Features
A/B Testing
Analytics/ROI Tracking
Attribution Modeling
Behavioral Targeting
CRM Integration
Campaign Management
Contact Management
Content Management
Customer Data Platform
Customer Surveys
Customizable CTAs
Drip Campaigns
Dynamic Content
Email Marketing
Event-Based Triggers
Forms Management
Landing Pages/Web Forms
Lead Management
Marketing Automation
Mobile Marketing
Multichannel Marketing
Predictive Analytics
SEO Management
SMS Marketing
Sales Intelligence
Segmentation
Social Media Integration
Web Analytics
Website Visitor Tracking
Workflow Automation
HubSpot Marketing Hub Media
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HubSpot Marketing Hub Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: February 12, 2025
HubSpot Marketing Hub Logo
10,641 HubSpot Marketing Hub Reviews
4.4 out of 5
Mid Market (51-1000 emp.)
May 18, 2023
 Source
Overall Rating:
5.0
Kathleen L. avatar
Kathleen L.
Marketing Coordinator
Share
"It's no secret why HubSpot is continually ranked #1"
What do you like best about HubSpot Marketing Hub?

I love the ease and simplicity about HubSpot Marketing Hub. It does not take long to learn your way around and it has great features that bring value and business to your brand.

What do you dislike about HubSpot Marketing Hub?

The only thing that I would appreciate in the future is maybe a multiple editor option (similar to Google Drive) to see who is looking at and editing email campaigns and it saving simultaneously. It can get frustrating when you are making your own edits and changes to a draft but someone has the email open on one of their tabs and you get kicked out with none of your changes saved.

What problems is HubSpot Marketing Hub solving and how is that benefiting you?

We are able to create, track, and monitor our marketing campaigns, grow our reach and engage with our customers on a more personalized level. Email is one of the leading performers that is bringing a lot of attributed revenue and traffic to our site. We can build awareness and reach with our HubSpot Marketing Hub, in addition, to knowing where exactly our users are coming from and how they interacted with us. We have been able to successfully automate customer journeys and nurture our leads to become valued customers.

Mid Market (51-1000 emp.)
May 18, 2023
 Source
Overall Rating:
5.0
IP
Irene P.
Founder
Share
"Really Empowering Businesses"
What do you like best about HubSpot Marketing Hub?

One of the standout features of HubSpot Marketing Hub that I absolutely love is its seamless workflow creation. With intuitive tools and a user-friendly interface, I can effortlessly design and automate intricate workflows tailored to my specific marketing needs. Additionally, HubSpot's exceptional support team deserves special mention. Whenever I've had questions or encountered any issues, their prompt and knowledgeable assistance has been truly remarkable, responding to my queries within minutes. Moreover, I greatly appreciate the company's commitment to continuous improvement, as they consistently roll out updates and enhancements to their software, ensuring that users like me always have access to the latest and most efficient marketing tools.

What do you dislike about HubSpot Marketing Hub?

While I have found HubSpot Marketing Hub to be a highly effective software overall, there have been a few instances where I've encountered challenges with the seamless flow of data between different integrated software. Occasionally, I've experienced issues with data syncing and synchronization, which have led to discrepancies or delays in receiving accurate information. Although these occurrences have been relatively infrequent, they have been a source of frustration and inconvenience. Nevertheless, it's worth noting that HubSpot's support team has been responsive and helpful in addressing these concerns whenever they arise, working diligently to resolve any data-related issues in a timely manner.

What problems is HubSpot Marketing Hub solving and how is that benefiting you?

HubSpot Marketing Hub is designed to address a range of challenges faced by businesses in their marketing efforts. One primary problem it solves is the need for a centralized and comprehensive marketing platform. By integrating various marketing tools and features into a single hub, HubSpot eliminates the need for businesses to juggle multiple disjointed systems, streamlining their marketing processes and increasing overall efficiency. We get: 1. Full visibility into marketing performance, which helps us make data-driven decisions and optimize strategies 2. Save time with the powerful automation features that enable us to automate repetitive tasks, nurture leads, and deliver personalized content to our audience 3. Improvement in lead generation and conversion rates It helps us simplify marketing operations, provides valuable insights, streamlines processes through automation, enhances lead generation and conversion, and ultimately helps us achieve their marketing goals more effectively and efficiently.

Small Business (50 or fewer emp.)
May 18, 2023
 Source
Overall Rating:
5.0
AK
Anna K.
Founder
Share
"Changed our campaigns"
What do you like best about HubSpot Marketing Hub?

Coordinating our campaigns, tracking all our materials and deliverables, segmenting our lists.

What do you dislike about HubSpot Marketing Hub?

Glitchy, integrations don't work well ( such as zoom)

What problems is HubSpot Marketing Hub solving and how is that benefiting you?

Coordination, not being able to easily edit our website.

Mid Market (51-1000 emp.)
May 18, 2023
 Source
Overall Rating:
5.0
Filipe B. avatar
Filipe B.
Customer Relationship Marketing Manager
Share
"Customer Relationship Marketing Manager"
What do you like best about HubSpot Marketing Hub?

I like the ease of creating email and editing the templates, as well as creating campaigns and all their assets such as: landing page, form, campaign tranking, email nurturing flows, etc.

What do you dislike about HubSpot Marketing Hub?

I see some difficulties in editing email and landing page templates that restrict creativity.

What problems is HubSpot Marketing Hub solving and how is that benefiting you?

It is easy to do analysis and to have all marketing assets gathered in a single tool. Another facility is that the tool is GDPR compliant and anti-spam compliant.

Mid Market (51-1000 emp.)
May 18, 2023
 Source
Overall Rating:
5.0
CK
Courtney K.
Founder
Share
"Detailed but Brief Giving You the Good Stuff!"
What do you like best about HubSpot Marketing Hub?

I like that everything is in one space. You can easily work in it and edit across teams which is crucial for remote work.

What do you dislike about HubSpot Marketing Hub?

The reporting feature I feel could be more robust/easy to use. They do provide great metrics in the individual product lines like social and email but if you could take those statistics and bring it into the reports it would be a much more powerful tool.

What problems is HubSpot Marketing Hub solving and how is that benefiting you?

It is helping us form gate alot of materials so we can engage with viewers in a more customized way. This has helped our lead qualify status immensly.

Mid Market (51-1000 emp.)
May 18, 2023
 Source
Overall Rating:
5.0
LA
Liaqat A.
Founder
Share
"By far the best Marketing Automation Platform"
What do you like best about HubSpot Marketing Hub?

Almost every feature of Marketing Hub is what a marketer really needs be it Automation, Email Marketing, Lead management or anything else. I look forward to my work every day.

What do you dislike about HubSpot Marketing Hub?

There are instances where the Marketing Hub isn't flexible enough especially related to Analytics and reporting. I wished there are more options to it and a way to customize reports.

What problems is HubSpot Marketing Hub solving and how is that benefiting you?

Marketing Hub solves our automation needs, lead management and email marketing and top of that we are able to report on KPIs for our Monthly or quarterly reporting needs.

Enterprise (> 1000 emp.)
May 18, 2023
 Source
Overall Rating:
5.0
PD
Prasenjit D.
Freelancer
Share
"User friendly and usefull tool"
What do you like best about HubSpot Marketing Hub?

Everything. All automation reports, user friendly. Workflows, SEO, campaigns etc. Very much user friendly.

What do you dislike about HubSpot Marketing Hub?

Nothing. As a HS expert I don't find any.

What problems is HubSpot Marketing Hub solving and how is that benefiting you?

It helps us to multi-publish, one-shot reports.

Enterprise (> 1000 emp.)
May 18, 2023
 Source
Overall Rating:
5.0
NC
Nancy C.
Founder
Share
"It is easy and compatible with many platforms"
What do you like best about HubSpot Marketing Hub?

I like how it works woth several othsr outlets. Also how easy and tech friendly it is.

What do you dislike about HubSpot Marketing Hub?

Don't have much but the difficulty in designing marketing pages.

What problems is HubSpot Marketing Hub solving and how is that benefiting you?

Every way.

Small Business (50 or fewer emp.)
May 18, 2023
 Source
Overall Rating:
5.0
KP
Kevin P.
Founder
Share
"Websites"
What do you like best about HubSpot Marketing Hub?

The website themes are amazing! Can't believe how well they are laid out and easy to use! With so many choices it is easy to find a perfect fit for me or our clients!

What do you dislike about HubSpot Marketing Hub?

More key words, or searchable terms would make it a bit easier.

What problems is HubSpot Marketing Hub solving and how is that benefiting you?

Solving website issues for clients. It makes me and Hubspot and invaluable resource.

Mid Market (51-1000 emp.)
May 18, 2023
 Source
Overall Rating:
5.0
Juan C. avatar
Juan C.
Digital Marketing Manager
Share
"Great for B2B marketing."
What do you like best about HubSpot Marketing Hub?

As a B2B marketer, the best aspect of HubSpot Marketing Hub is its comprehensive platform that consolidates all marketing elements. It offers a user-friendly interface where I can efficiently manage campaigns, advertising, email, content, CMS, social media, website forms, and pop-ups. Having everything in one place saves me a lot of time, lets me measure results, has integrated tactics across channels, and gives me a lot of control over most of my digital marketing.

What do you dislike about HubSpot Marketing Hub?

One drawback of HubSpot Marketing Hub is that its CMS functionality may require web development knowledge to leverage its potential fully. While its SEO module aids in managing content strategies like pillar pages and cluster topics, it falls short as a keyword and topic research tool. Additionally, the Social media module has limitations, such as the inability to include carousels, polls, or other assets beyond images and videos. Moreover, social listening capabilities are limited in scope.

What problems is HubSpot Marketing Hub solving and how is that benefiting you?

HubSpot Marketing Hub solves several problems for me as a B2B marketer. Firstly, it provides a centralized platform that streamlines the management of marketing campaigns, advertising, email, content, CMS, social media, forms, and pop-ups. This consolidation saves me time and effort by having everything in one place. Additionally, the SEO module assists me in implementing content strategies like pillar pages and cluster topics, while also offering a decent site audit feature. This functionality helps improve my content's visibility and overall performance. Furthermore, the platform's Social media module allows me to schedule posts across different platforms, enabling efficient social media management. Despite some limitations, it still helps me maintain a consistent presence and engage with my audience effectively. While there are areas for improvement, HubSpot Marketing Hub's ability to address these challenges enhances my productivity, simplifies my workflows, and contributes to the overall success of my B2B marketing efforts.

Mid Market (51-1000 emp.)
May 18, 2023
 Source
Overall Rating:
5.0
Franco V. avatar
Franco V.
Regional Head Of Commercial Performance
Share
"Control and follow up to the max"
What do you like best about HubSpot Marketing Hub?

The integration with campaigns with social platforms, search engines and any ad campaign is just seamless and gives a lot of tools to better everything.

What do you dislike about HubSpot Marketing Hub?

The fact that marketing contacts have a limit and you have to pay everytme you exceed it. Hubspot has created bundles for this which makes it easier but still it's kind of a hassle for companies with high lead creation.

What problems is HubSpot Marketing Hub solving and how is that benefiting you?

Information regarding campaigns, lead generation, link with lead assignment.

Mid Market (51-1000 emp.)
May 18, 2023
 Source
Overall Rating:
5.0
MR
María Camila Gonzalez R.
Founder
Share
"Keep your focus on creating, not on setting up"
What do you like best about HubSpot Marketing Hub?

As a marketer, I know about crafting compelling content that will lead to a conversion, but always a milestone has been to master "the tech stuff". With Hubspot, I don't have to worry about the specifics of setting proper targeting or advanced settings because they already got you covered with that. Basically, I'm able to attribute my marketing efforts properly without doing that much from my end and also set up assets like landing pages in minutes. The dashboard with a funnel design in the ad section is really cool to be aware about closing rates and ROI.

What do you dislike about HubSpot Marketing Hub?

It will never be as powerful as having everything native but It works for what I need. Leads & conversions. My company pays for one of the biggest plans but still, I'm only able to set up 5 audiences for ads there so I end up exporting lists and uploading them manually to the ad platforms. When setting up landing pages since we created our templates over a starter template, we can't access the advanced setting and unindexed a landing page :( When scheduling social media posts you can't schedule reels because it will tell you that you have the wrong specs when using a 9:16 video. Inability to schedule stories and carousels over 4 pics on Facebook and Linkedin.

What problems is HubSpot Marketing Hub solving and how is that benefiting you?

Dependency of the IT team

Mid Market (51-1000 emp.)
May 18, 2023
 Source
Overall Rating:
5.0
WD
William D.
Founder
Share
"Melhor CRM!"
What do you like best about HubSpot Marketing Hub?

Emails MKT. listas de contatos e empresas

What do you dislike about HubSpot Marketing Hub?

Que não é possível adicionar emails em cópia oculta.

What problems is HubSpot Marketing Hub solving and how is that benefiting you?

Está resolvendo o nosso envio de emails para a base de leads e clientes.

Small Business (50 or fewer emp.)
May 18, 2023
 Source
Overall Rating:
5.0
ML
Monica L.
Founder
Share
"Using HubSpot for almost 6 years for different clients"
What do you like best about HubSpot Marketing Hub?

Is an all-in-one platform, very friendly and easy to use. You can have all your database there and everyone in the organization will know what is going on. Reports are great here because you can build whatever you need.

What do you dislike about HubSpot Marketing Hub?

The contracts are rigid, so if you don't want to keep using HubSpot for whatever reason, you have to stay until it's over. And some features that I consider important are only available for an enterprise license.

What problems is HubSpot Marketing Hub solving and how is that benefiting you?

With HubSpot, we can easily track every marketing effort and iterate when analyzing the data of what is working and what isn't. So right now we send emails, build forms and landing pages for Ads, and all our content for our blog.

Small Business (50 or fewer emp.)
May 18, 2023
 Source
Overall Rating:
5.0
LM
Laíse M.
Founder
Share
"A very handful tool"
What do you like best about HubSpot Marketing Hub?

I love the automations and all the possibilities it gives to our day to day routine on cleaning our CRM

What do you dislike about HubSpot Marketing Hub?

That we can only automate sequences in the hubspot enterprise plan

What problems is HubSpot Marketing Hub solving and how is that benefiting you?

The automations keeps our CRM updated with the correct tags. It also reduces the time our sales team spends with admin tasks. We also use a lot the sequences.

Mid Market (51-1000 emp.)
May 18, 2023
 Source
Overall Rating:
5.0
Houda L. avatar
Houda L.
Self Serve & Continuous Improvement Manager
Share
"HubSpot has revolutionized our operations and enhanced our customer engagement strategies."
What do you like best about HubSpot Marketing Hub?

HubSpot's automation features have made our customer onboarding process incredibly efficient. With customized workflows, we can effortlessly create and send automated onboarding emails that deliver a personalized experience to each new customer. This not only saves us time but also ensures a consistent and seamless onboarding journey, setting the right tone for a positive customer experience from day one.

What do you dislike about HubSpot Marketing Hub?

Although HubSpot has made efforts to improve usability and provide intuitive features, some users may still find a learning curve when initially using the platform. It offers a wide range of tools and features, which can be overwhelming for newcomers. While the provided resources, tutorials, and customer support can help overcome this challenge, it may take some time to fully grasp and utilize all the available functionalities.

What problems is HubSpot Marketing Hub solving and how is that benefiting you?

solves the challenges of streamlining customer communication during the onboarding stage, automating workflows, and centralizing data, resulting in improved efficiency, better customer engagement

Small Business (50 or fewer emp.)
May 18, 2023
 Source
Overall Rating:
5.0
TD
Theresa D.
Founder
Share
"HubSpot has made my job so much easier!!"
What do you like best about HubSpot Marketing Hub?

The Marketing Hub has helped me schedule emails to so many clients in an organized fashion. The performance tracker helps us see how we are doing and the areas we need to improve for future emails. With the scheduling tool, I can send out my emails even when I am not working, so everything runs smoothly when I am away.

What do you dislike about HubSpot Marketing Hub?

There is no way to schedule a Twitter thread. With Twitter's character limit is is hard to have our content fit in one tweet. We therefore, split them up into multiple tweets within a thread, but because HubSpot does not have this feature we have to manually post them to Twitter.

What problems is HubSpot Marketing Hub solving and how is that benefiting you?

HubSpot Marketing Hub is allowing us to maintain communication with active and even inactive clients by making sure we can communicate our services/products to them. It easily tracks our interactions and certain client criteria so we are able to target the specific audience we are looking for when running multiple marketing capaigns.

Small Business (50 or fewer emp.)
May 18, 2023
 Source
Overall Rating:
5.0
SL
Shawn L.
Inside Sales/ Project Manager
Share
"Very easy to naviagte to create Workflows or Sequences"
What do you like best about HubSpot Marketing Hub?

I am very meticulous, and it is crucial that I can keep track of all of my email campaigns. HubSpot allows me to create, see and track all of my work in one contained area.

What do you dislike about HubSpot Marketing Hub?

I have not experienced any downsides, but if I do, I will let you know

What problems is HubSpot Marketing Hub solving and how is that benefiting you?

HubSpot solves the limits in my reports (much more expanded), I can deliver customer support, and most importantly, it can help me manage my leads in the sales funnel. It also captures lead info which is very valuable for someone in sales

Small Business (50 or fewer emp.)
May 18, 2023
 Source
Overall Rating:
5.0
TC
Tee C.
Founder
Share
"Incredibly useful tool for marketing"
What do you like best about HubSpot Marketing Hub?

Marketing Hub is incredibly useful for a number of reasons. We are able to have an almost one-stop shop for all things marketing - email marketing, landing page creation, and social media content scheduling. The insights have also helped us improve our marketing strategy.

What do you dislike about HubSpot Marketing Hub?

Marketing Hub is not super intuitive as a beginner, but once you get the hang of it, you will find it very user-friendly.

What problems is HubSpot Marketing Hub solving and how is that benefiting you?

It solves our need for hosting landing pages, sending out email marketing, and scheduling social media posts in an efficient, productive manner.

Small Business (50 or fewer emp.)
May 18, 2023
 Source
Overall Rating:
5.0
JM
Jason M.
Founder
Share
"Critical component to our business"
What do you like best about HubSpot Marketing Hub?

1) The simplicity to use and how flexible it is. 2) Everything in one system. We use hubspot for marketing, CRM and customer service and having all of the information in one system is so much better than the alternative and outweigh some of the limitations on functionality. 3) Really powerful tool to automate so many processes and workflows. We probably save hundreds of hours a month and make our small team look much bigger than it is because hubspot workflows do the work for us.

What do you dislike about HubSpot Marketing Hub?

1) Can't create associations and association labels using workflows. Feels like a big miss on our part and really limits some of the functionality. We utilize a third party app that is honestly not great and errors pretty frequently so object relationships are a consistent area to clean up which is time consuming. 2) Custom objects are more limited than I would hope. Using custom object data within hubspot emails and workflows has been more limited than I would hope. It has already improved since we started using it however and I am hoping that more enhancements come in the future as well. 3) Product catalog usage within emails is more limited than I would like. In order to do dynamic emails with a product catalog can't setup custom information need to use hubspot sales data which isn't our order management system. 4) drag and drop email layout/look is pretty rigid but can be worked around by creating HTML files.

What problems is HubSpot Marketing Hub solving and how is that benefiting you?

Hubspot is our central hub for all sales, marketing and customer service data and the primary tool those people use.

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