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Elastic Email Logo
Elastic Email
Effortless Email Marketing
4.4
(200)
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Elastic Email Reviews & Product Details

Elastic Email Overview
What is Elastic Email?

Elastic Email is primarily an organization that offers an email marketing platform that is well known for having a very cost-effective email API. The platform provides a robust HTTP API, intuitive and user-friendly interface, round the clock global support, and accessible pricing structure that makes it easy for businesses to create and send email campaigns and start building meaningful relationships with their core customers.

Company Elastic Email Inc.
Year founded 2010
Company size 11-50 employees
Headquarters London, Ontario, Canada
Social Media
Elastic Email Categories on Findstack
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Ask Questions about Elastic Email
What Elastic Email is best for?
How does Elastic Email compare to Mailmodo?
What are the pros and cons of Elastic Email?
Elastic Email Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Elastic Email Features
A/B Testing
API Access
Analytics/Reporting
Automated Responses
Bounce Management
Campaign Scheduling
Contact List Import/Export
Custom Fields
Customizable Templates
Deliverability Tools
Drag-and-Drop Editor
Drip Campaigns
Dynamic Content
Email Campaign Management
Email Tracking
Event-Triggered Email
Geolocation Tracking
Integration with CRM
Landing Pages/Web Forms
Mobile Optimized Emails
Multi-channel Marketing
Personalization
Real-Time Analytics
Segmentation
Social Media Integration
Spam Testing
Subscriber Management
Survey/Poll Management
Template Management
Unsubscribe Management
Elastic Email Media
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Elastic Email Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: January 21, 2025
Elastic Email Logo
200 Elastic Email Reviews
4.4 out of 5
Mid Market (51-1000 emp.)
Oct 02, 2019
 Source
Overall Rating:
4.5
RASHMI J. avatar
Rashmi J.
Digital Marketer
Share
"Elastic mail is Least difficult and Least expensive Email Marketing Platform"
What do you like best about Elastic Email?

We're using Elastic email from last 12 months and we are fully pleased with this platform. Elastic Email is simple to utilize the program. The feature is not so huge when compared with some other programs but the offered attributes are sufficient to use for minimal requirements.

What do you dislike about Elastic Email?

Sometimes you will find mistakes within the frontend & the sending of e-mails will also get decreases.

What problems is Elastic Email solving and how is that benefiting you?

Along with Elasticemail, we're working with it for sending our marketing emails and also use its SMTP integration with our CRM. Both are working well at our end.

Small Business (50 or fewer emp.)
Jun 05, 2019
 Source
Overall Rating:
4.5
Marc G. avatar
Marc G.
Director
Share
"Problems Resolved very quickly"
What do you like best about Elastic Email?

Extremely fast response via the email support team.

What do you dislike about Elastic Email?

Underwent some rather important IP address reassignment which may have contributed to the problem without informing customers that the work was going to happen and could have an impact.

What problems is Elastic Email solving and how is that benefiting you?

Improved our deliverability of email newsletters.

Small Business (50 or fewer emp.)
Jul 30, 2018
 Source
Overall Rating:
4.5
TJ
Timothy J.
Senior Pr Manager
Share
"The most features for the lowest price"
What do you like best about Elastic Email?

"The most features for the lowest price" is what written on the Elastic Email homepage and... it surprisingly delivers. With minimum setup, efforts and resources, Elastic Email allows you to set up an email marketing campaign from the grounds-up. You can do literally everything necessary in Elastic Email for this purpose: Create new templates (and export them into other services if you like), manage subscription lists (even though we use Emailmeform for this, it's nice to have an alternative) and to monitor the campaign results. Elastic Email is a simple and straightforward tool which encompasses how a mass mailing solution should look and feel.

What do you dislike about Elastic Email?

There's little me and my team doesn't like on Elastic Email. For the price, it's little to complain. If I had to pick one thing, that would probably be how Elastic Email handles version control. Not the most glaring issues, but you have to manually restore the latest template version when you leave the app. This is something MailChimp does better, i,e. automatically.

What problems is Elastic Email solving and how is that benefiting you?

Elastic Email allows me and my team to send hundreds of personalized email newsletters, hand-crafted with beautiful layouts and images. It's fast, light and simple and, what's most important, it does the job and delivers emails with zero issues for us or the recipients.

Mid Market (51-1000 emp.)
May 29, 2018
 Source
Overall Rating:
4.5
JT
John T.
Sales Support Specialist
Share
"Great MailChimp alternative"
What do you like best about Elastic Email?

Our company has been looking for a MailChimp alternative for quite some time. It's near impossible to compete with the market leader, but Elastic email is on the right track. It has almost everything needed for sending a mass mail campaign with email traking and analytics to compare the results of campaigns with one another. Plus, the html newsletter builder is really capable and you can export it with no issues.

What do you dislike about Elastic Email?

Auto-saving feature for the newsletter tempalet builder is somewhat finniky. It works, but you always have to go look for the lastest version instead of elastic loading it up automatically.

What problems is Elastic Email solving and how is that benefiting you?

Sending newsletters to our subscribers.

Small Business (50 or fewer emp.)
Mar 02, 2018
 Source
Overall Rating:
4.5
JG
Jamie G.
President
Share
"Great experience with Elastic Mail"
What do you like best about Elastic Email?

I am both a well known musician and a social media marketer and having a trustworthy email situation / and autoresponder is very important. I use Fanbridge for music fan newsletters and had been using Mailchimp for segmented lists that differed from my usual fans ( product releases etc) Elastic Mail has made sending all the above quite easy once I got the hang of it . The support system that Elastic Mail uses is the best I have ever encountered. Each person that replied to me was super fast in their replies, knowledgeable, interested in my success and was as patient and courteous as it can get. I am actually thrilled with their support team , no other company has come close to the quality they provide.

What do you dislike about Elastic Email?

Setup was difficult regarding the things that are needed in a world where every email host is trying to eliminate spam. I had ALL opt ins and yet my first few campaigns got bounced like crazy. I couldn't even email my own email address,. which is an AOL mail address which usually lets spam through as most people know. All my mail to AOL, hotmail and other places got bounced , or 550'ed until I was able to get help from the support team. The settings requiring the user to make sure that SPF , DMARC and all the rest was tough for someone like me that had no idea what any of that was. I learned a great deal, adding to my DNS things , but wish I hadn't had to go through all that to get my delivery up to par. It was a pain in the butt to get it all set up so the mail from Elastic worked well , but I must say once set up with the help of Elastics support as well as a private IP , I am thrilled with what I have now.

What problems is Elastic Email solving and how is that benefiting you?

The price is very fair for all the features you get with Elastic Email and I am benefiting from a high delivery rate and the tracking / reports that are provided.

Small Business (50 or fewer emp.)
Nov 06, 2017
 Source
Overall Rating:
4.5
SS
Sumit S.
Digital Marketing Consultant
Share
"Easiest and Cheapest Email Marketing Platform"
What do you like best about Elastic Email?

We are using Elasticemail from last one year and we are fully satisfied with this platform. Elasticemail is easy to use platform, any nerd who is new into email marketing can use this easily without any external support. The feature are not so vast as compared to other tools but the available features are sufficient to use for minimal requirements. The feature includes segmentation,reporting analytics and proper list management. It is also very cheap as compared with other platform & reduces our cost of email marketing. The SMTP integration of the elasticemail is also very easy and can integrate easily with our CRM or other front-end tools.

What do you dislike about Elastic Email?

Sometimes there are errors in the frontend & the delivery of mails also get slows down.

What problems is Elastic Email solving and how is that benefiting you?

With Elasticemail, we are using it for sending our promotional mails and also use its SMTP integration with our CRM. Both are working well at our end.

Small Business (50 or fewer emp.)
Jul 27, 2017
 Source
Overall Rating:
4.5
JS
James S.
Project Manager
Share
"Very cost effective solution with free 150,000 emails per month"
What do you like best about Elastic Email?

As I am new into email marketing, I was looking for affordable and good solution, but what I found is great. Elastic mail is great in terms of setup, features, templates (both drag & drop feature can be used with raw html editor), reporting tools, A/B testing, Dynamic IP at a very reasonable rate, free 5000/daily emails (which is great for start ups), and after free mail it's just 0.09$ per thousand mail, it's just so much affordable with lots of great features. In elasic mail you will get a lot of API to integrate with your systems and open sources. You can allot sub accounts to your colleagues, customers, friends to manage it. If you'll not send good emails, your reputation will lose and it's a perfect thing that other spammy users couldn't impact your marketing. In one line, it's the best tool for email marketing. Go for it.

What do you dislike about Elastic Email?

Domain / SPF / DKIM setup is little bit pain, it should have a clear and easy documentation. WordPress integration is little tuff, email bouncing detailed report need some improvement. I tried to upload duplicate contacts with more information, I couldn't do it. It needs to improve, other than these I find everything is perfect.

What problems is Elastic Email solving and how is that benefiting you?

I use Elastic mail for my email marketing, newsletter campaigns. It works great, you can use HTML form given, can set premade templates, can set differnt-2 templates for each campaign. I use it and I get great results. We use it for affiliate marketing as well, we used it free version of 5000/daily emails and started earning it without spending a single penny. We also use it for our clients, who don't have much budget for email marketing, it's perfect solution for them. Sub-account section is great.

Small Business (50 or fewer emp.)
Jul 20, 2017
 Source
Overall Rating:
4.5
AS
Amit S.
Co Founder & Ceo
Share
"The Best of Email Delivery System"
What do you like best about Elastic Email?

If You are looking for Email Campaigns with Good pricing & great Features in Form of Delivery, Reports , Templates.. Here my Search ends on Elastic Email. Reporting section is the most I loved it, Even I can see Dynamic mails whats is being sent to final user. The Pricing is even affordable to small business owners like start ups. Firstly I was little worried about pricing and all but when its starts sending emails your pricing per thousand email goes down which is most interesting.. Thanks once Again Elastic Email!!!

What do you dislike about Elastic Email?

There may be something but Need to explore it.. Till now not a problem..

What problems is Elastic Email solving and how is that benefiting you?

SMTP Relay. Email Campaigns Affiliate Marketing

Small Business (50 or fewer emp.)
Jul 18, 2017
 Source
Overall Rating:
4.5
Kehinde A. avatar
Kehinde A.
Freelance Web Designer
Share
"The pay-as-you-go service offered coupled with their free 150,000 emails per month are mind blowing."
What do you like best about Elastic Email?

What I really liked about Elastic Email are mainly their Unique landing pages, good looking forms, well-layed data analytic and implementation codes in more than four major programming languages. With their Video tutorials you do not need any other email marketing training-they've got your back! Also, the free monthly 150,000 free emails for anyone is also good for me.

What do you dislike about Elastic Email?

Elastic Email is one of the best email service provider out there, everything you needed for your email campaign is on their portal, so, they are perfect!

What problems is Elastic Email solving and how is that benefiting you?

Bulk emails to my subscribers using their SMPT API with the free 150,000 emails per month.

Small Business (50 or fewer emp.)
Jul 18, 2017
 Source
Overall Rating:
4.5
AS
Akram Hasan S.
Ceo / Volunteer
Share
"Best API and fancy email templates"
What do you like best about Elastic Email?

I have been using transactional email for pretty long time for our business. After trying Elastic Email I was amazed by their API engine. It is fast, it has easy way to include email header parameters. Most remarkable feature is their builtin HTML email templates for marketing and transactional use. Those are beautiful and easy to customize.

What do you dislike about Elastic Email?

Everything else is likable with Elastic Email, something I didn't like is their Report graph, it takes time to load.

What problems is Elastic Email solving and how is that benefiting you?

We are using Elastic Email for our transactional emails and somewhat marketing emails. It is easy to manage contact list there and track activities of contacts.

Small Business (50 or fewer emp.)
Jul 18, 2017
 Source
Overall Rating:
4.5
QN
Quang Dũng N.
Ceo
Share
"Highly Recommended For New Entrepreneur and Digital Marketers!"
What do you like best about Elastic Email?

As a new Entrepreneur and Digital Marketer, I have to learn and read reviews from a lot of email marketing services. Elastic Email gives me chance with many necessary features for email marketing, I even don't have to spend a single penny to figure out which works and which not. The price for IPs is reasonable. I will recommend Elastic Email to my friends.

What do you dislike about Elastic Email?

Need supports for more locale (mine is Vietnamese)

What problems is Elastic Email solving and how is that benefiting you?

Elastic Email helps me cut costs. It is very important for my new start up. Moreover, by the documentation of the service, I learn a lot about email marketing.

Mid Market (51-1000 emp.)
Jul 18, 2017
 Source
Overall Rating:
4.5
SA
Steve A.
Dba
Share
"Great affordable way to communicate with your customers"
What do you like best about Elastic Email?

I really love the API integration capabilities to make it seemless in connecting with your own site. The support has been great and very responsive

What do you dislike about Elastic Email?

I haven't found anything to dislike yet.

What problems is Elastic Email solving and how is that benefiting you?

Tracking email delivery and actions, spam management, and overall email delivery management.

Mid Market (51-1000 emp.)
Jul 18, 2017
 Source
Overall Rating:
4.5
WG
Will G.
Real Estate Consultant
Share
"Elastic email da bomb :)"
What do you like best about Elastic Email?

ability to design emails / templates in HTML with no programing knowledge needed!

What do you dislike about Elastic Email?

Nothing - it fits all our needs and works the way it's supposed to

What problems is Elastic Email solving and how is that benefiting you?

email drip campaigns

Small Business (50 or fewer emp.)
Jul 18, 2017
 Source
Overall Rating:
4.5
BN
Brad N.
Managing Partner
Share
"Indispensable, easy to use, and powerful"
What do you like best about Elastic Email?

As the title says, elastic email has been absolutely indispensable to our business. We help our customers utilize our custom platform for selling their products online and elastic email integrated with Malik has been critical to our ability to give our customers the power to communicate effectively and automatically. The system has incredible features and a lot of capabilities that will help any business large or small.

What do you dislike about Elastic Email?

Some of the initial set up was a little complicated but overall pretty easy to use. Once you understand it it works beautifully.

What problems is Elastic Email solving and how is that benefiting you?

We had to have a reliable powerful and easy to use email platform for our platform that we built for our customers to have a powerful shopping capability for their products.

Small Business (50 or fewer emp.)
Jul 18, 2017
 Source
Overall Rating:
4.5
BS
Belinda S.
Owner / Freelance Graphic & Web Designer
Share
"Great cost effective Alternative for large lists and irregular campaign sending"
What do you like best about Elastic Email?

Elastic Mail seems to be one of the only online bulk email programs that don't seem to be concerened with how many subscribers you have, which is great if you have many to start with and don't want to spend an arm and a leg for sending out irregular campaigns to your large subscriber list! Infact the cost in comparison to the other options out there is almost too good to be true!

What do you dislike about Elastic Email?

The setup is quite involved, especially setting up the server side settings for your domains if you are not familiar with that side of things it can be a bit daunting.

What problems is Elastic Email solving and how is that benefiting you?

Not having to pay a fee just becuase you have over 2000 contacts. Being able to add customer accounts is a fantastic bonus so that they can just login and view their own campaign reports and manage their own lists if need be.

Small Business (50 or fewer emp.)
Feb 08, 2017
 Source
Overall Rating:
4.5
KM
Kupinapopust M.
Sales And Marketing
Share
"Good experience, fast and proffesional service"
What do you like best about Elastic Email?

The speed of delievry, accurate and easy paltform.

What do you dislike about Elastic Email?

Small font characters in the menu. Being unable to save my draft if I have no credit on the account.

What problems is Elastic Email solving and how is that benefiting you?

Email marketing is one of my main marketing channels. I establish my communications through e-mail with my customers.

Small Business (50 or fewer emp.)
Feb 08, 2017
 Source
Overall Rating:
4.5
Sandeep R. avatar
Sandeep R.
Asst. Manager Ad Operations
Share
"New to Email Marketing? Try Elasticemail."
What do you like best about Elastic Email?

The simple and easy to use UI. List uploading is easy, sending the campaign is also very easy. Drag and drop editor is good. With good product support team.

What do you dislike about Elastic Email?

Sometimes the product continuously loading and reports are not shown properly. But it is very rare.

What problems is Elastic Email solving and how is that benefiting you?

We are solving the problem for SMBs and the organisation having low email marketing budget.

Small Business (50 or fewer emp.)
Feb 07, 2017
 Source
Overall Rating:
4.5
CG
Chema G.
Founder Cto
Share
"Excellent email platform"
What do you like best about Elastic Email?

Simplicity, pricing, availability... its an awesome platform.

What do you dislike about Elastic Email?

They should improve the UX a bit more... some times you get los tin the panel.

What problems is Elastic Email solving and how is that benefiting you?

Email marketing been delivered! reliable and cheap. Easy to implement, from transactional, to marketing and using the API.

Small Business (50 or fewer emp.)
Feb 07, 2017
 Source
Overall Rating:
4.5
GV
Gherardo V.
Owner & Ceo
Share
"Simply powerful!"
What do you like best about Elastic Email?

ElasticEmail has a super simple user interface while offering powerful tools to manage every aspect of massive email delivery. Fantastic SMTP and API integration make the job so easy for us developers. Superbe realtime reporting, multiple subaccount, automatic credit recharge are only a few of the many functionalities tis syste offers to their customer.

What do you dislike about Elastic Email?

It is not possible to setup multiple payment profile for the sub accounts. But you can activate many accounts using prepaid Credit Cards in order to solve this particular problem.

What problems is Elastic Email solving and how is that benefiting you?

We develop web-applications that need to send large amount of messages. It's very hard nowadays to have email delivered to recipient inboxes. ElasticEmail has proven to accomplish this task with effectivness. We will certainly stick to this service for a long time!

Small Business (50 or fewer emp.)
Feb 07, 2017
 Source
Overall Rating:
4.5
LL
Luigi L.
Desarrollador
Share
"Great and easy to use service"
What do you like best about Elastic Email?

Elastic Email is one of the most easy, fast and affordable services of its kind. I'm a web developer and its my first option for all my projects.

What do you dislike about Elastic Email?

I dont really know want to write here, maybe the dashboard desing?

What problems is Elastic Email solving and how is that benefiting you?

Over all email marketing solutions, Wordpress plugins optimizations, Custom Ecommerce solutions