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Brevo Marketing Platform Logo
Brevo Marketing Platform
4.5
(689)
(Formerly Sendinblue)
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Brevo Marketing Platform Reviews & Product Details

Brevo Marketing Platform Overview
What is Brevo Marketing Platform?

Sendinblue’s popularity among small businesses is rooted in its extensive features that include email, SMS, and live chat functionalities and segmentation features that can personalize communication with customers. The platform also supports landing page creation, A/B testing, heat mapping, and a host of other features and integrations designed to boost productivity.

Company Brevo Inc.
Year founded 2015
Company size 11-50 employees
Headquarters San Francisco, CA, United States
Social Media
Brevo Marketing Platform Categories on Findstack
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Ask Questions about Brevo Marketing Platform
What Brevo Marketing Platform is best for?
How does Brevo Marketing Platform compare to HubSpot?
What are the pros and cons of Brevo Marketing Platform?
Brevo Marketing Platform Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Brevo Marketing Platform Pros and Cons
Pros
  • Transactional and autoresponder mail options are available
  • Offers 40,000 free emails monthly
  • Design templates are well designed and very responsive
Cons
  • Unable to recognize additional fields such as gender and date
  • Limited third party integration
Brevo Marketing Platform Features
A/B Testing
Analytics/ROI Tracking
Attribution Modeling
Behavioral Targeting
CRM Integration
Campaign Management
Contact Management
Content Management
Customer Data Platform
Customer Surveys
Customizable CTAs
Drip Campaigns
Dynamic Content
Email Marketing
Event-Based Triggers
Forms Management
Landing Pages/Web Forms
Lead Management
Marketing Automation
Mobile Marketing
Multichannel Marketing
Predictive Analytics
SEO Management
SMS Marketing
Sales Intelligence
Segmentation
Social Media Integration
Web Analytics
Website Visitor Tracking
Workflow Automation
Brevo Marketing Platform Media
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: January 07, 2025
Brevo Marketing Platform Logo
689 Brevo Marketing Platform Reviews
4.5 out of 5
Small Business (50 or fewer emp.)
Jul 31, 2018
 Source
Overall Rating:
4.0
AT
Anurag T.
Digital Marketing Consultant
Share
"Advance Email Marketing with SendinBlue"
What do you like best about Brevo Marketing Platform?

Easy for a beginner to use. I am very pleased with the product and service. As a total beginner, I found it quite easy to use. When I had a question, the support service responded immediately. My subsequent email campaigns has already produced positive results, which has put a big smile on my face.

What do you dislike about Brevo Marketing Platform?

Scalability issues. Lacks third party integrations. Split testing All these features are missing from the solution at this point of time.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

Increasing the number of returning customers via cheap email channels. A few email campaigns have been very useful in increasing engagement with customers. Also, list management becomes easy with sendinblue email marketing solution.

Small Business (50 or fewer emp.)
Jan 30, 2018
 Source
Overall Rating:
4.0
OO
Oluwajoba O.
M
Share
"Great Tool For Getting Started With Email Marketing"
What do you like best about Brevo Marketing Platform?

1. Free To Use: Sendinblue offers a free version which I currently use. A lot of Autoresponders out their require a monthly subscription even if you do not have a lot of subscribers. Sendinblue is great for getting your feet wet in the Autoresponder emailing side of your business 2. Campaigns are super easy to setup. I have experience using other autoresponder services and I would say that when it comes to campaign creation and even setting up your email list, sendinblue is quite easy and straight forward. 3. Customer support is good. I have had to contact their support a few times and they were quite helpful and friendly

What do you dislike about Brevo Marketing Platform?

No landing page builder. Unlike other autoresponders out there, Sendinblue does not have a proper landing page builder so you will need other apps to create your landing pages

What problems is Brevo Marketing Platform solving and how is that benefiting you?

I currently use Sendinblue for my main ecommerce website and I use it to capture emails from my customers as well as email from optin forms on my website I use it to send marketing emails to my subscribers whenever I want

Small Business (50 or fewer emp.)
Jan 24, 2018
 Source
Overall Rating:
4.0
IP
Ignasi P.
Chief Marketing Officer
Share
"Mailchimp interesting alternative"
What do you like best about Brevo Marketing Platform?

What I really liked about SendinBlue is their customer support servicer and their usability when creating campaigns and lists or segments

What do you dislike about Brevo Marketing Platform?

The drag and drop option to create email templates is slightly worst than other solutions

What problems is Brevo Marketing Platform solving and how is that benefiting you?

Emailing communication wth high volume subscribers. The best benefit is a pat of its functionality is their pricing moel

Small Business (50 or fewer emp.)
Apr 03, 2017
 Source
Overall Rating:
4.0
TF
Tim F.
Ceo
Share
"Great service but room for improvement"
What do you like best about Brevo Marketing Platform?

SendInBlue has about the best price/value in my opinion

What do you dislike about Brevo Marketing Platform?

- The creator is easy to use but is not editable enough in some ways. E.g. I wanted to remove the text field below a block with two images, but this was not possible. I could blank it out but then there was a lot of redundant spacing which made the template ugly. I had to remove all the spacing of the block and the block below in order to make it presentable. - I found it hard to find what I needed in the API. E.g. I originally thought it was not possible to call transactional emails by id through the API, while it was simply difficult to find in the API. I even registered to another service for a while because I thought this was not possible. - Customer support wasn't really helpful when it came out my email list wasn't opt-in enough. They forced me to take a dedicated IP, while the problem was just the way the emails were exported. Customer support should give customers a second chance.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

It hasn't any benefits over let's say Mailchimp, but I switched to SendInBlue because the guys at Mailchimp forced me to sell a kidney in order to afford mailing my customers.

Small Business (50 or fewer emp.)
Oct 10, 2016
 Source
Overall Rating:
4.0
DG
Daniel G.
Communications Manager
Share
"The best fit for the small business owner & hobbiest"
What do you like best about Brevo Marketing Platform?

When it comes to email marketing, we'll always on the lookout for the cheapest solution with the most to offer. SendinBlue is the perfect balance between an expensive solution and a weak, underpriced one. I was impressed with the slick design, the easy themes, the quick autoresponders (automation) and the cost of it's MICRO plan.

What do you dislike about Brevo Marketing Platform?

To use autoresponders, you have to create SMTP templates — you can't convert a campaign template quickly to an autoresponder template. For some reason, they will take over 48 hours to verify your account. I think they're just slow like that. The signup forms are enough, but could use some more personalization options in the future.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

I manage the email marketing of two business and three blogs.

Enterprise (> 1000 emp.)
Apr 25, 2016
 Source
Overall Rating:
4.0
ES
Emma S.
Public Affairs Manager (Wales)
Share
"SendinBlue marketing for a theatre company"
What do you like best about Brevo Marketing Platform?

The possibility of sending via text, the different measuring features, the way you can personalise.

What do you dislike about Brevo Marketing Platform?

The templates are a bit clunky and not very intuitive.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

Simply emailing many clients at once, mailing different groups of people and targeting groups at different times of the month.

Small Business (50 or fewer emp.)
Sep 29, 2015
 Source
Overall Rating:
4.0
CB
Caleb B.
Founder
Share
"SendinBlue grew with my company"
What do you like best about Brevo Marketing Platform?

I found SendinBlue to be quite affordable even when working with a large email list. I found SendinBlue after pricing similar services for my startup with 50,000+ email subscribers. Their API made it easy to integrate signups.

What do you dislike about Brevo Marketing Platform?

While I like SendinBlue overall, I do feel as if deliverability issues (ie. emails going to spam) is more common here than on other platforms I've used.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

I'm solving the problem of keeping a large audience engaged. There are benefits to SendinBlue's simple interface because it painless to setup another campaign.

Small Business (50 or fewer emp.)
Aug 20, 2015
 Source
Overall Rating:
4.0
FI
Fernando I.
Senior Policy Associate
Share
"Good value, good product"
What do you like best about Brevo Marketing Platform?

SendInBlue seems very reliable, the reports of the emails can be sent to other peoples, and overall it is a good software.

What do you dislike about Brevo Marketing Platform?

I did not know that the approval of the account was not instant. They do this to reduce SPAM, but I only got to know this after paying.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

Sending mass email. No specific benefits.

Small Business (50 or fewer emp.)
Sep 14, 2023
 Source
Overall Rating:
3.5
FL
Frédéric L.
Founder
Share
"Une solution d'emailing intuitive"
What do you like best about Brevo Marketing Platform?

Ce que j'apprécie particulièrement, c'est le coté intuitif, le glisser/déposer et la clarté de la plateforme qui permet à des personnes sans aucune compétences de code informatique de pouvoir envoyer des communications digitales.

What do you dislike about Brevo Marketing Platform?

Le seul point négatif pour ma part réside dans le fait que lorsque vous n'utilisez pas la totalité de vos crédits mensuels de emails à envoyés, ce crédit est annulé et perdu à l'occasion de la remise à zéro en début de mois suivant.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

Brevonos permet de pouvoir envoyer des newsletters commerciales à nos clients et prospects en s'assurant de la déllivérabilité.

Small Business (50 or fewer emp.)
Apr 27, 2023
 Source
Overall Rating:
3.5
AA
Aditya A.
Software Engineer
Share
"Best Bang For The Buck"
What do you like best about Brevo Marketing Platform?

I love it. Its cost-effective pricing and overall generous free plan is ideal for all use cases. This is one of the best services I have ever used. Its served me well. One of the easier setups and, along with that very robust API.

What do you dislike about Brevo Marketing Platform?

It is extremely restrictive. As a marketer sometimes I have wrong emails or fake emails in my list. Even bounce rate of 1% is enough to make it go mad and restrict my accounts. I believe they have been restrictive. My free plan got restricted to 1/5th its original capacity due to just few unintentional spam mails.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

I was using SendInBlue to send various transactional emails, retargetting mails, as well as user win back mails to improve sales at my company along with minimizing costs.

Small Business (50 or fewer emp.)
Mar 14, 2023
 Source
Overall Rating:
3.5
RP
Renzo P.
Founder
Share
"its a lazy tool in the create a issue"
What do you like best about Brevo Marketing Platform?

the create a template is very easy, I like the amount of options it has. Also like the create contact list, is very easy charge the contacts on that platform begin

What do you dislike about Brevo Marketing Platform?

I dont like the free version with 300 emails only for day. The statistics seem to me with little content to analyze the data, I would like more stadistics for bounce email

What problems is Brevo Marketing Platform solving and how is that benefiting you?

Sendinblue solve a limited email delivering in Gmail, We have an SendinBlue for a Marketing Campaigns of a products the Engineering and Technical equipment for our clients

Small Business (50 or fewer emp.)
Aug 31, 2022
 Source
Overall Rating:
3.5
Cassandra H. avatar
Cassandra H.
Business Owner
Share
"Cost-effective CRM"
What do you like best about Brevo Marketing Platform?

Ability to send out mass emails to email lists

What do you dislike about Brevo Marketing Platform?

At this time there isn't anything I dislike

What problems is Brevo Marketing Platform solving and how is that benefiting you?

Sendinblue is enabling my company to reach the masses through offering a lead magnet and getting people on my email list

Mid Market (51-1000 emp.)
May 12, 2022
 Source
Overall Rating:
3.5
Deepa K. avatar
Deepa K.
Campaign Specialist
Share
"Emails and SMS notification can be sent easily with Sendinblue"
What do you like best about Brevo Marketing Platform?

Sendinblue has number of attractive features, including the ability to create well-designed email templates which can be customized easily. Its drag and drop feature for creating email templates is extremely efficient.There is an option to select dedicated IP in your plan.

What do you dislike about Brevo Marketing Platform?

Tracking revenue Vs Spend is not possible. There is no SPAM filter to check SPAM words.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

Through email and SMS, Sendinblue has greatly improved our customer engagement. Through the use of the Sendinblue send intelligent feature, we have seen an increase in open rates and click rates.

Small Business (50 or fewer emp.)
Apr 20, 2022
 Source
Overall Rating:
3.5
Lorenzo M. avatar
Lorenzo M.
Founder At Tumangia.It
Share
"Many features included"
What do you like best about Brevo Marketing Platform?

Intuitive and straightforward - you can start to use it in minutes

What do you dislike about Brevo Marketing Platform?

Some feature is hidden so you have to be sure about the procedures

What problems is Brevo Marketing Platform solving and how is that benefiting you?

DEM Automations, funnels

Small Business (50 or fewer emp.)
Jan 12, 2022
 Source
Overall Rating:
3.5
NS
Nischay S.
Research Executive
Share
"An average tool for email marketing"
What do you like best about Brevo Marketing Platform?

The best thing about Sendinblue is their seamless data import process wherein you can easily import the contact details of all your subscribers without worrying much about it and that is where I feel it has an edge over other tools in the market.

What do you dislike about Brevo Marketing Platform?

Their customer support service is really bad which they need to work on as even for small issues, they'll make you wait for it for days if not weeks which is where I feel they can improve a lot on this front.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

Earlier when we use to plan an email campaign it use to take so much time and therefore we weren't able to focus on other important tasks which are now possible with Sendinblue as we don't have run here and there and things are organized.

Small Business (50 or fewer emp.)
Jan 07, 2021
 Source
Overall Rating:
3.5
Calin D. avatar
Calin D.
Freelancer
Share
"Sendinblue is very friendly to use, but sometimes it don't work quite well."
What do you like best about Brevo Marketing Platform?

Responsive email design. Send time optimization

What do you dislike about Brevo Marketing Platform?

Some annoying bugs in Landing Page builder

What problems is Brevo Marketing Platform solving and how is that benefiting you?

Sending regular newsletters using send time optimization. Automation workflows for unlimited contacts

Small Business (50 or fewer emp.)
Jun 23, 2020
 Source
Overall Rating:
3.5
MS
Mason S.
Founder
Share
"simple, useful and practical."
What do you like best about Brevo Marketing Platform?

It is easy to manage through its functions. You can enhance email marketing campaigns in a simple and useful way, promoting knowledge and development of all marketing.

What do you dislike about Brevo Marketing Platform?

It would be very useful if they allow you to personalize the attention packs in a more practical and effective way.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

It allows you to enhance marketing campaigns, thus developing and promoting contact with potential customers.

Small Business (50 or fewer emp.)
Feb 07, 2020
 Source
Overall Rating:
3.5
Rabia K. avatar
Rabia K.
Founder
Share
"Good"
What do you like best about Brevo Marketing Platform?

The all in one functionality of send in blue premium is just perfect.

What do you dislike about Brevo Marketing Platform?

It offers free 9000 emails per month but it is a but costly for someone with users in lacs

What problems is Brevo Marketing Platform solving and how is that benefiting you?

Well I have used it in a small company where we had 500 users so it almost free

Small Business (50 or fewer emp.)
Sep 24, 2019
 Source
Overall Rating:
3.5
roberth w. avatar
Roberth W.
Desarrollador Web
Share
"A complete software to marketing"
What do you like best about Brevo Marketing Platform?

Considered as the best SaaS solution for relational marketing and sales, it is based on the cloud and has a series of applications of functionality among which we can mention the Landing Page, web ads, SMS, email marketing, the emails produced are from superior quality and very professional what makes you perform in your communication or business and clientele level, substantially improving productivity, the exchange of ideas proposed for growth towards success, through the operation and use of the CRM tool, you can encourage, create and encourage stronger economic relations and therefore carry out permanent monitoring.

What do you dislike about Brevo Marketing Platform?

The most notable disadvantage is that it has fewer users and that gives you less chance of expanding your contacts.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

It gives us the option of being able to send mass emails in real time, it gives us the opportunity to cancel and manage subscriptions and also be able to track the processes in the company.

Mid Market (51-1000 emp.)
Sep 18, 2019
 Source
Overall Rating:
3.5
Mark r. avatar
Mark R.
Desarrollador Web
Share
"A cheap but great option"
What do you like best about Brevo Marketing Platform?

It is the ideal tool for professionals who deserve to send emails in a short time, and even it is possible to send SMS, make Landing Pages and ads, designing them in record time, this Software became a Marketing and sales solution that based on the cloud improves its functionality by including imail marketing, transnational imail, CRM, landing page, facebook ads and retargeting ads or because the marketing solutions were only created for large companies and at scandalous prices, Sendin Blue arises, with tariffs and customer service client, are adapted to small and medium enterprises.

What do you dislike about Brevo Marketing Platform?

Since it was designed for medium and small businesses, the number of users is smaller and therefore still does not expand as it should be, this then becomes a limitation that should be analyzed and solved quickly.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

Excellent platform that allows us to manage promotions and show email campaigns, send messages, take advantage of time savings with automated marketing. It adapts very well to our needs as a company.

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