Smartsupp Reviews & Product Details
Smartsupp is one of the most popular eCommerce solutions in the world with over 50,000 active webshops and websites. The platform is designed to allow companies to offer a personalized shopping experience. It helps drive sales through features that include live chat, chatbots, and video recordings, which all combine to help businesses connect and engage with their audience better.
| Capabilities |
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|---|---|
| Segment |
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| Deployment | Cloud / SaaS / Web-Based, Desktop Chromebook, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
app is easy for us and for our clients..
Nothing, app is easy for us and for our clients
Attention
I really like that there is integration with Prestashop and in order to get started, you don’t need to know anything except install the module and create an account. I really like that all information about the client is automatically collected and all orders and the amount of orders are linked at once. You can see in live mode who is currently visiting the site and what pages they are on. It is much easier to view site analytics in real time than in Google analytics The application itself and all the settings are very user friendly There is a mobile application!
Possibility to sign up for an annual subscription, but not pay the entire amount at once, but for a month
I close new leads and make sales via chat. I help people with their problems. it's much easier to write in a chat than a letter
Very resourceful, it has a ton of features combined in 1 package that are charged separately on other platforms.
I haven't explored this yet but I hope the chat page can be customised.
We are creating a non-complex process for users on our site to locate what service they need and book them in.
Najviac oceňujem prehľadný user interface, možnosti automatizácie a chatbota.
Zatiaľ nemám žiadne negatívne skúsenosti.
Rýchla komunikácia so zákazníkom, ktorý potrebuje okamžite radu, či informáciu.
Providing interactive communication opportunities to our customers,
I did not experience any negative features
It helps us understand the problems our customers experience and respond to them quickly...
The appearance everything is so good and perfect
It doesn't keep previous visitor which makes it hard to know who was on your website
Replying my client fast
Pretty much everything. It is very intuitive.
Nothing important to say. At this point my excperience is very good.
It gives us easier contact with the client. Allows you to send links to offers.
bardzo intuicyjny program, bardzo przyjazny
Wszystko super, nie mam żadnych zastrzeżeń
Mom łatwy kontakt z potencjalnymi kientami
Rýchla a jednoduchá komunikácia s klientom
nie je momentálne nič čo by som bral ako nejaky problém
rýchle otázky klientov na požadovaný produkt
Ai bot because all we need this age ....
Nothing. I dont know what i say here ...
Smart apps like virtual assistants can help users manage their schedules, set reminders, answer questions, and provide information on various topics.
Easy to use for visitors, we have bigger conversion with Smartsupp.
It's not free forever, but really nothing else.
Fast answer to possible customers, easier and faster than e-mail.
Smartsupp mi pomáha viac sa priblížiť zákazníkovi a jeho potrebám. Urýchľuje komunikáciu a pomáha mi tak zvýšiť prestíž v porovnaní s konkurenciou čo je v dnešnej dobe nezanedbateľné. Personál Smartsupp-u je profesionálny tím ľudí ktorí vedia čo robia a robia to dobre. Jednoducho ak chcete ísť s dobou Smartsupp je niečo, čo musíte mať. Za mňa palec hore, odporúčam 👍
Nemám čo by som vytkol. Som spokojný užívateľ a akékoľvek počiatočné problémy nastali vždy boli promptne vyriešené. A možno predsa...troška mi vadí, že niektoré časti stránok (help) sú len v angličtine. Síce to zvládnem, ale CZ, pripadne SK verzia by nebola na škodu 😉
Smartsupp mi pomáha byť bližšie ku klientovi čo mnoho mojich zákazníkov oceňuje. No a nepriamo mi tým pomáha zvyšovať dôveryhodnosť a v neposlednom rade rast firmy.
Chatbot able to answer frequtly asked questions
It could be more affordable for small bussines
Ansering frenquetly asked questions
Smartsupp is highly customizable chat. Simple to use Automatic replies
Needs integration of modern AI with auto answer.
Connects quickly users with our company
Zdecydowanie zwiększyła mi się konwersja ludzi wchodzących na stronę na klientów. Od razu jak ktoś chodzi na stronę dostają powiadomienia i mogę bezpośrednio kontaktować się z tymi osobami zanim opuszczę stronę. Fantastyczne narzędzie które każdemu polecam.
Nie znalazłem żadnych negatywnych stron.
Dzięki tej aplikacji zarabiamy więcej bo mam bezpośredni kontakt z klientami.