Salesforce Sales Cloud Reviews & Product Details

How powerful and customizable of a tool it is. It is quite possibly one of the best CRMs to use, and the fact it can hold so much data and allows for customizable reporting, too, makes it helpful.

If anything, the cost. While it is a great value add, the cost can be daunting for small organizations.

More organization in pulling data/ customized reports for sales goals, initiatives, products, etc.

Salesforce makes it easy to navigate large amounts of stats on each client.

In my opinion, Salesforce is quite expensive. There are lots of good features but it comes at a cost.

Salesforce keeps our small team about to manage numerous clients reducing our headcount requirements.

About how I'm able to create new contacts and mentioned notes on each account

The tool is really slow summertime and could have been better in terms of page load

It's solving problems like being able to save every contact to a specific account and easier to reach out by linking it to Salesloft

It is good for multiple division, and processes

Cost of licenses, other wise I don't have anything else bad to say

They are working to be able to do more with reporting tool , as well as good instruction on how to modify or change processes

I like how Salesforce Sales Cloud manages each account. Like all of the details are on the salesforce. You don't need to deep dive the information because all of the details and information are all complete.

I can't think dislike about salesforce. To be honest, it make my life easy because everything that I need is in salesforce already. It helps me gain more sales because of salesforce.

It helps me gain more sales everyday because of the complete information of salesforce sales cloud. It make my life easy as well with the business because of salesforce.

Easy to manage admin side Developer friendly

Sales force is easy to use but sometime performance takes time

Everything thing related to salesforce

Sales cloud helping in both b2b and b2c businesses. Integration of all the data at one place helping in better system, also the best part is the community where we can ask questions.

It can be more ui interactive, the look and feel could be better. Also there are many ideas on ideaexchange that should be implemented not sure why not done till now

The CRM is the best part, what i like most is the data stays intact and can be used directly according to the permission assigned to the user. The flows and automated processes are also very good.

It is awesome. We can maintain the data properly and lots of features available here. As per business need we can get different page layout here. Overall it's awesome.

Nothing as such to dislike. Only we have the email limits I can say the drawback. We should provide at least 50000 emails for free. One more thing is reports, we can see 2000 records only. Rest all good.

I can manage all things in dashboard regarding sale. It's is the best part. Also we can see the campaign details, it is definitely affecting the sale and management of company

I like that it's user-friendly and customizable to our needs. I also like that we can have control over who gets access.

I don't particularly appreciate that the app does not save the automation approval. It keeps asking after selecting the option.

It allows us to have people working from home confirming appointments and adding orders.

Manages the customer's interactions, sales processes, and pipeline effectively. It provides automation features that streamline sales activities, such as lead management, opportunity tracking, and contact management. This automation reduces manual tasks and improves productivity.

Everything works as expected. There's no downside that I can think of.

The Salesforce mobile app enables sales representatives to access critical customer and sales information on-the-go. This allows for better customer engagement, even when away from the office.

The reporting and consolidation of data for monitoring and auditing purposes. I am able to create dashboards of my consolidated reports and easily track cases I am working on.

I wouldn't say I like the permission limitation for regular users, but I understand that there is a license that needs to adhere.

I am doing manual reporting before but with Salesforce, I am able to collate all data I needed for the report and automatically create dashboards to present the accomplishments of our team and track on those cases we are working in progress.

I can say that Salesforce is a platform with multiple functions that can make your daily hectic tasks way too easier. You can maintain complete data of every leads and arrange them accordingly without much efforts.very helpful when it comes to adding tasks and followups so that you never missout on anything.

There is nothing that I dislike about Salesforce as it is a tool which makes my daily life way easier and helps me focus on what's important first by giving regular notification my followups.

Salesforce helps me in solving a lot of daily problems like managing my leads properly by logging calls n adding tasks along with regular notifications, it also has so many filter options that makes it way too easier if you want to look into something that got lost among so many leads.

All the data in one place is beneficial and handy. It is like storehouse of all data.

All perfect. The tool is perfect. Good work Team.

I get all the data relating to a contract at one place which is very handy.

Salesforce sales are really helpful if you are in sales. I love how it helps me to organize everything. It helps me a lot since I can just search keywords and the results is accurate.

I haven't observed something that I don't like yet for this app. Instead, I highly praise it on how it helps me with my job in terms of managing all the information.

Organizing a high volume of pieces of information. I worked in sales and there are documents that are needed to store in every account. I can just search keyword and the result is so accurate.

I like that Salesforce is a universal CRM that can be used by many companies. I have used it for many years with different employers. There is also a sandbox mode for practice and training.

Maybe it's because of my current employer, but as of now, everything has to be manually integrated.

Currently, I am using Salesforce at work for applications and enrollments.

- Works well for a small business like ours with a smaller team - Feature-rich/comprehensive - Good third-party software integrations - Good support

- Find it a bit on the premium side - Some of us find it a bit intimidating to use at first. - Needs time to learn

As a small-scale digital marketing agency with around 30-40 employees, integrating Salesforce into our operations has been a game-changer. We're receiving a lot of benefits. The platform's comprehensive customer relationship management (CRM) capabilities have allowed us to effortlessly organize, track, store and access crucial client information, facilitating personalized and targeted marketing campaigns which has significantly enhanced our efficiency. not only does it save time and increased productivity but it improves client sales and satisfaction. Additionally, third-party integrations and applications are a blessing, allowing us to further tweak Salesforce to our specific needs.

I like how user friendly is the salesforce sales cloud app.

Sometimes when logging in, it does not direct to the site.

Sales process, I am able to see the updated sales using the salesforce sales cloud

Salesforce Sales Cloud is a best Sales product a company should use in order to get smooth experience of business sales side. Standard components are itself enough to run a business.

I experienced everything as good. No dislikes as such about the product.

Salesforce Sales Cloud is solving a big gap between business and their current traditional CRMs. The product has good automations that can do most of things by itself. I see multiple benefits like lightning reports and dashboards with a great visual representation of the data.

What I like about Salesforce is it helps our teams to communicate well by leaving documentation. It's also easy to navigate its features.

There are times that SF is having some hiccups

It solves us from guessing how the clients were handled by the previous agent who assisted them. It also shows us the past history of all our clients and it helps us determine on how to proceed to their assistance.

Territory management, opportunity management, case, lead generation, forecasting, analytics, report and dashboard.

Opportunity management, sales forecasting, role and hierarchy

To track the sales operations.