GreenRope Reviews & Product Details

It streamlines everything and combines all marketing efforts that my company does in one place. The reporting tools are awesome and so helpful.

There's a lot to learn at first, but once you get the hang of it, having all those tools is so awesome.

We used to use 3 different platforms for email, membership and analytics, and now everything is one place!

Ease of use Landing pages Tracking Work flows

Have to pay for it in US$ so expensive when our dollar is down!

Starting to automate our sales process as far as communication goes.

GreenRope is one of the most robust and versatile systems I have worked with. After reviewing endless CRMs, our company determined GR's functionality was light years ahead of the competition. That being said, it is very complex and requires extensive training, but the staff and provides exceptional support and ensures a seamless execution. Regardless if you contact the inappropriate department, you still are provided with patient and thoughtful answers and direction.

Considering GR's diverse capabilities, it can impose quite a challenge if you're not very technically sound. The upside to that is the training, help forums, tutorials, and the support team provide useful information and are very responsive.

One of our entities is online marketing, and we handle a variety of clients' email campaigns. This system allows us to effectively track the success of each blast, monitor actions taken to determine what is generating interest, and create further opportunity for correspondence based on the feedback GR provides. The online registration system has also been instrumental in transitioning from manual management to online. I personally don't use GR for the sales aspect, but manage a team of sales professionals on a national basis with all different backgrounds who rave over the product. The sales management provides me useful insight as I can login remotely to monitor who is actively corresponding with leads and how aggressive each individual is throughout the sales cycle. There are many different departments within our company that utilize GR for a variety of purposes, but overall I would highly recommend it as its customization and diversity are applicable to any field.

Customer Service is great. They always respond to us in a timely manner

Website Organization could be a little easier and more templates provided would be nice

CRM and Customer Relations

Our organization really appreciates the ease of use, the constant development of the platform, affordability and fantastic customer support team Greenrope offers. We have a platform that has both marketing automation and a CRM in one. The amount of contacts that we can keep in the system for a reasonable price is a benefit. Also, the ability to track and keep up with our contacts while they are in our CRM is fantastic. Thank you Greenrope :-)

We would like for the reports to be a bit clearer and easier to use/manipulate. Also, the automated campaigns could be simplified to create an easier ability to send out campaigns.

We needed a marketing automation tool that would allow us to have a lot of contacts for an affordable price and we found that with Greenrope. The benefits realized are many. We have a platform that has both marketing automation and a CRM in one. The amount of contacts that we can keep in the system for a reasonable price is a benefit. Also, the ability to track and keep up with our contacts while they are in our CRM is fantastic. Thank you Greenrope :-)

Simple to use interface, including uploading of image files. Distribution database easy to amend, update. Price that is amazing, specifically for our non-profit agency where marketing dollars are non-existent.

Would like a better graphic formatting application, particularly for re-sizing images to be used in stock templates.

An easy and cost-effective way to communicate with our permit-holders and constituents. We have received many compliments from our partners for our agency newsletters.

After some research, I chose GreenRope because it is far and away the most integrated system I could find. I especially like GreenRope’s drip campaign feature; it enables me to send an automated ecourse to new subscribers. It was a small learning curve for me to work out how to use similar features properly. My queries were answered promptly, and now I find GreenRope efficient and easy use. I like it a lot!

It is not clear how to use tags to sort subgroups for mailing.

I use GreenRope to send personalised emails to my large database.

training very thorough, always quick to respond to any questions raised, very open and transparent service. great tools for website tracking and easy to create affiliate links.

this is what I personally feel and my preferences; I feel a more modern looking GUI would be nice, very utilitarian appearance/use would feel better if it was more click and drag for email building.

tracking where traffic is coming from in order to pinpoint the best marketing campaigns and reinvest in those.

It's easy to use and has very helpful tutorials and quick reference guides. Also, there are online webinar trainings. The support team is very helpful and responsive. The system itself is pretty user friendly and has almost any capability you need for full CRM and Website Management.

You cannot toggle between windows in GR i.e, if you are writing an email template and click another tab in GR, you lose what you were working on if you didn't save it. Every time you click to a different tab, it resets they previous page you were on, so if you pull up a contact list and filter it a specific way, go to another tab and come back, you have to start over.

Database management and event management.

I like the way GreenRope allows me to communicate with clients and prospects, track my results, and manage my projects in one area. Every action and interaction is attached to that client's record. I can see the history at a glance. I also love the one-to-one training to help me get started. I am not an IT person and I could not have made the transition to GreenRope without their excellent support.

1. I use a MacBookPro and some of the navigating is a bit cumbersome. If GreenRope could fix that, I'd have no complaints. 2. Starting up on GreenRope forced me think far more systematically than I was used to thinking. I hated it in the beginning. Now, I am so glad I rose to the challenge. The systems are in place and easy for me to use.

1. I am preparing material for a year-long drip campaign to my subscribers. I was using Mail Chimp and I could not create the kind of campaign I am working on with that tool. 2. I am tracking the results of my regular email and e-newsletter communication. I can see at a glance what the overall effectiveness and open rates are. I can see who is opening, clicking and taking action. When I send an individual email to a client or contact, that message is connected to their file. I can never lose track of a communication. 3. I am using it to manage customer relations, communication, commitments and the results. I am reducing my use of a paper back-up system, staying on top of my calls and call-backs. It is much simpler to manage.

I love the automated system of sending emails when the contact does certain things like clicking links or visiting webpages.

The website tool is 'clunky'. There is very little css customization available. Templates are limited.

Able to automatically gain more information about my customers, either thru the automatic requests to update their profiles or thru the automatic info check tool.

The flexibility to customize data fields to support an unlimited approaches to sales and marketing. The power behind the workflows, sign up forms and tracking ability. It's a very powerful platform for a small cost. The systems makes us look good. We like using it to develop a reproducible sales process for greater lead nurturing and customer touch points in order to stay top of mind and generate more sales. We like to use the system to implement both online / offline customer engagement.

With the full feature list available, comes a learning curve. I would like to see a more flexible web platform...nice features available in other platforms are not in GR.

Defining a reproducible sales process. Increase in customer engagement and sales.

GreenRope's support staff is exceptional. The company is transparent and always improving the platform based on feedback from users. I especially enjoy the webinars with Lars, the CEO about new features and planned improvements. I also like their straightforward pricing and not having to pay monthly fees to third parties for integrations. It's all included with GreenRope for a reasonable monthly fee.

I dislike the idea that I spent so much time and money trying to learn and implement other platforms. I've used and trained people on everything from ACT and Goldmine to Salesforce and Infusionsoft. I don't even want to think about how many hours and dollars I could have saved with GreenRope.

We have an executive team that is spread out from coast to coast. We were looking for a system to coordinate sales and support, track our own projects, and be able to record all forms of communication including email, voice calls, and SMS exchanges. GreenRope does all this and more.

Fully integrated: 1. CRM 2. Project Mgmt 3. Email Marketing 4. Marketing Automation 5. Social Media and more

We haven't found anything, yet, that we don't like for the most part.

Providing cloud and mobile access, integrating CRM with Project Management, and creating a dynamic, visible pipeline across both of our business units.

We have just begun to tap into the many, many marketing and customer retention capabilities of the Green Rope product. I can't wait for my next live training to learn even more!

Coming from Constant Contact, I do miss the ease of creating emails with easily modified templates.

We want to be more responsive to our customers interests. By using Green Rope we are hoping to fine tune and automate our marketing and customer acquisition activities

We chose to migrate our entire marketing automation implementation from another product to GreenRope because of its holistic and expanded features and capabilities that make it so much more relevant in our line of business. One of the main lead generation methods for our company are client events and with GreenRope, we utilize the Event Management feature to capture prospect information from the outset and with the integration of the CRM (client database), Marketing Drip Automation and our Internal Process Workflow we are effectively connecting with the prospect both on-line and off-line. Our objective is to create world class client experience and we feel that GreenRope, from a technology perspective, is helping us achieve that objective.

So far there is nothing major that we dislike about GreenRope. There are some minor incidents that we've come across as we continue to get familiar with the the product but overall we are satisfied with it.

We'd like to standardize our business processes and enforce the standardization through automation in order to maximize our business' throughput and productivity; GreenRope as the platform for automation and process management has been great because we don't have to look at several product offerings patched together to help us move towards that direction.

I like it's organization around the implentation of customer's information. It's really easy to use and we use it quite often. The number of features this site has is not overwhelming at all. It's really easy to navigate the site.

Because of how easy it is to intergrate the site, we havent had to call customer support. Everything has been great.

It reduces the amount of excel spreedsheets I used to make.

Good software for the price with responsive help desk

A little difficulty to navigating and syncing outlook.

Organizing customer info from all emails and creating a database to target big clients

I like that they listen to your concerns and address them ASAP so you can get to work, fast. They take time to help with roadblocks and find solutions. And, they're not KEAP

I dislike the fact that they don't wash my car. With all the services they offer, you'd figure they would through in a car wash.

Workflow is smooth, more options to diversify and provide better adaptability.

Intuitiveness , ease of use , great training material & mostly friendly support team , efficient onboarding process

Nil at this point- we have a very close system fit to our requirements

Replacing 3 separate systems which don't integrate well with a single integrated solution with API's and other flexibility