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Xero
4.4
(631)
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Xero Reviews & Product Details

Xero Overview
What is Xero?

Xero is a cloud-based accounting software designed to streamline financial management for small to medium businesses and accountants. Offering real-time visibility of financial positions with features like invoicing, payroll, and expense tracking, it simplifies day-to-day operations by integrating with a multitude of third-party apps. Xero's intuitive interface and powerful analytics tools help users make informed decisions, ensuring financial health and growth. By automating key processes, it allows businesses to focus more on strategy and less on manual tasks.

Managed by:
Axel Grubba
Founder
Xero Categories on Findstack
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Ask Questions about Xero
What Xero is best for?
How does Xero compare to FreshBooks?
What are the pros and cons of Xero?
Xero Product Details
Segment
Small Business
Mid Market
Freelancer
Ease of use
Beginner
Advanced
Deployment Cloud / SaaS / Web-Based
Support Email/Help Desk, FAQs/Forum, Knowledge Base
Training Documentation
Languages English
Xero Pros and Cons
Pros
  • Xero has 24/7 online support
  • There is a mobile app for on-the-go accounting
  • It simplifies inventory management
Cons
  • Reporting feature is limited
  • Payroll feature costs an additional $39/month
Xero Pricing
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75% off for six months
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Xero Media
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: December 05, 2024
Xero Logo
631 Xero Reviews
4.4 out of 5
Small Business (50 or fewer emp.)
Jun 10, 2022
 Source
Overall Rating:
5.0
Tanjirul I. avatar
Tanjirul I.
Executive Finance & Accounts
Share
"Xero is an excellent cloud based accounting software"
What do you like best about Xero?

Xero is a simple-to-use accounting solution. I can generate invoices, accounting reports, and bank account reconciliations. Anywhere in the world, I can easily operate and login to the software.

What do you dislike about Xero?

Overall xero is very good accounting software but the price is comparatively higher than others.

What problems is Xero solving and how is that benefiting you?

I can provide others with access via email and work from anywhere on the planet.

Small Business (50 or fewer emp.)
May 30, 2022
 Source
Overall Rating:
5.0
Jonathan A. avatar
Jonathan A.
Director
Share
"Most important software in my business"
What do you like best about Xero?

The system is intuitive, easy to learn and the app store is fantastic. The integrations with the bank feed is fantastic and one of the best examples I have seen.

What do you dislike about Xero?

I have found the payroll and expenses module a bit clunky in comparison to the slickness of the rest of the modules. Also more bank integrations would be appreciated

What problems is Xero solving and how is that benefiting you?

Xero has helped deliver massive efficiency gains and has helped cut down on the paperwork required by the business. Year end accounts are delivered easily with my accountant being able to view everything they need in real time.

Small Business (50 or fewer emp.)
May 03, 2022
 Source
Overall Rating:
5.0
SC
Simon C.
Producer
Share
"Excellent software which has developed over the years"
What do you like best about Xero?

It works very well in all the countries we have businesses

What do you dislike about Xero?

The cost is substantial when you use all the cool features.

What problems is Xero solving and how is that benefiting you?

Accounting and VAT. It just works!!

Small Business (50 or fewer emp.)
Apr 17, 2022
 Source
Overall Rating:
5.0
Aron M. avatar
Aron M.
Technology Director
Share
"Easy To Use Business Essential"
What do you like best about Xero?

Bank reconciliation is a breeze with the instant bank feeds. And the sales tools for quotes and invoices are great.

What do you dislike about Xero?

The instant bank feeds did take over a year to get working. And the costs are a bit high for new businesses.

What problems is Xero solving and how is that benefiting you?

All our accounts in one place. Managing and reconciling transactions only takes about half a day per month.

Small Business (50 or fewer emp.)
Mar 08, 2022
 Source
Overall Rating:
5.0
Garreth N C. avatar
Garreth N C.
Executive Director
Share
"Easy to use. Access from anywhere, good uptime levels. Integrates well with GoCardless"
What do you like best about Xero?

Mobile and desktop apps. Easy to make and track changes. Good training resources and a wide range of app integrations. Good reporting functions. Relatively easy for end-users.

What do you dislike about Xero?

No phone support, only online support via Xero Central. This is sometimes slow. That's about it really.

What problems is Xero solving and how is that benefiting you?

Monthly GST, year end accounts, business reports and projections. Also it supports e-invoicing (a new NZ govt initiative).

Mid Market (51-1000 emp.)
Feb 22, 2022
 Source
Overall Rating:
5.0
MA
Mou A.
Software Engineer
Share
"Xero is the best way for accounting software platform !!!"
What do you like best about Xero?

I'm professional bookkeeping working in the industry, so we had the requirement for a cloud-based framework that was practical. They worked with the bank and my independent venture clients to guarantee the bank took care of were arrangements appropriately. Xero's extra accomplices support the Xero item with highlights that might need.

What do you dislike about Xero?

It would likewise make the item more useable if it dealt with fractional exception organizations. There are frequent exchanges that are missed off. Fixing this bug would make the product much better.

What problems is Xero solving and how is that benefiting you?

It is utilized to oversee providers and clients. It is the reason for creating the board records and cost focus reports. I'm ready to close our bookkeeping periods quicker and get why and where our benefits are being produced.

Small Business (50 or fewer emp.)
Jan 21, 2022
 Source
Overall Rating:
5.0
MS
Matthew S.
Director
Share
"Xero saves you Time & Easily manages your Business"
What do you like best about Xero?

It saves our organization so much time every day.

What do you dislike about Xero?

That we had not started using Xero until the last few years, I used to use MYOB everyday and now it is Xero everyday on a computer or mobile phone.

What problems is Xero solving and how is that benefiting you?

We are saving time everyday which allows staff to do so much more

Small Business (50 or fewer emp.)
Jan 19, 2022
 Source
Overall Rating:
5.0
Anastasios N. avatar
Anastasios N.
Product Manager & Bdr
Share
"Xero Review"
What do you like best about Xero?

Really friendly customer service, flexible product and great pricing.

What do you dislike about Xero?

The only negative I have found was the optional add-ons in each pricing plan.

What problems is Xero solving and how is that benefiting you?

Solved my early stage startup invoices and accounting problems. Excellent and easy to use tool.

Small Business (50 or fewer emp.)
Jan 02, 2022
 Source
Overall Rating:
5.0
Didar H. avatar
Didar H.
Associate Accountant
Share
"excellent user friendly"
What do you like best about Xero?

I like most the way it represents the whole data. You can easily find all the scenarios, the income, expenses, and most importantly, it shows the whole scenario of your business that help you to make a quick decision. i strongly recommend this software and make your task most automated

What do you dislike about Xero?

did not find anything unusual. so far using experience is good

What problems is Xero solving and how is that benefiting you?

I use this software to run my small business and record all the business expenses. It helps me to track everything starting from my inventory to filing taxes.

Small Business (50 or fewer emp.)
Dec 23, 2021
 Source
Overall Rating:
5.0
JS
Jin S.
A
Share
"Useful and efficient"
What do you like best about Xero?

The ease of use and overall integration with a lot of software

What do you dislike about Xero?

No phone support. That is the only negative.

What problems is Xero solving and how is that benefiting you?

Payroll, CRM integration

Small Business (50 or fewer emp.)
Dec 21, 2021
 Source
Overall Rating:
5.0
CA
Cathy A.
Administrator
Share
"Xero is intuitive to use"
What do you like best about Xero?

Xero allows you to easily enter invoices to be paid and to track when they are paid.

What do you dislike about Xero?

I honestly don't have any dislikes with Xero. Mistakes can easily be rectified.

What problems is Xero solving and how is that benefiting you?

Because we use Xero we don't have problems! We easily keep track of invoicing, who has paid and who is late paying, so that we may follow them up.

Small Business (50 or fewer emp.)
Dec 16, 2021
 Source
Overall Rating:
5.0
MB
Mo B.
Co Founder
Share
"Essential took for every business!"
What do you like best about Xero?

User-friendly interface and amazing rules for auto reconciling

What do you dislike about Xero?

Some features are limited, such as having multiple warehouse locations

What problems is Xero solving and how is that benefiting you?

Our entire accounting is in one place with an amazing extent of reports to choose from and connects with the HMRC for VAT reports

Small Business (50 or fewer emp.)
Dec 16, 2021
 Source
Overall Rating:
5.0
​Z
​Keiffer John Z.
Client Service Coordinator
Share
"Outstanding management system"
What do you like best about Xero?

Xero has done a lot of things I didn't even imagine possible, one of the powerful intergrations Xero offered helped us managed out client's company money - bills and expenses coming in and going out.

What do you dislike about Xero?

Things can be challenging, especially on the technicalities of the application itself and the way the UI is organized but as you familiarize its work around and using its purpose, it can do amazing things for you and your company.

What problems is Xero solving and how is that benefiting you?

A few things I deal with is how e-commerce mainly done espescially recurring invoices, you’ll have a billing partner handling the details and since you want to see all those invoices in Xero, a direct connection is ideal.

Mid Market (51-1000 emp.)
Dec 13, 2021
 Source
Overall Rating:
5.0
MJ
Manas J.
Marketing Consultant
Share
"Best accounting software with some amazing features"
What do you like best about Xero?

It makes the work of an accountant very easy. Manages all your work in one place without any professional user's help. Its supporting team is so helpful, they are available everytime whenever anybody needs help in using it or in setuping it. All the details of the transaction you do are available here, and the data is secured end to end. It makes the life an business runner very easy.

What do you dislike about Xero?

The online thing I dislike about Xero is that some of the features are of additional cost, and we cannot use them in the purchasing price of the software.

What problems is Xero solving and how is that benefiting you?

All the details of my online payments are available and saved in it. I make regular online payments through various online payment applications, so all the data is saved in Xero, which helps me create tax reposts. Generating invoices and sending them to my clients and customers. It helps me keep track and generate income and expenses reports.

Small Business (50 or fewer emp.)
Dec 08, 2021
 Source
Overall Rating:
5.0
ES
Evan S.
Manager
Share
"Excellent Accounting Software"
What do you like best about Xero?

- User friendly and easy to use - Bank feeds and rules to automatically code the transactions - Easily generate the profit & loss and balance sheet for any period. - Easy to use BAS reports and fixed asset register

What do you dislike about Xero?

- Some features missing in the payroll like salary sacrifices do not get coded to superannuation automatically. - Cash flow statements are a bit tricky to use. - Apart from this all the features and functions are great.

What problems is Xero solving and how is that benefiting you?

- Management reporting - Generating Financial Statements - Lodging BAS's - Payroll management - leaves, payroll, and superannuation - Trade debtors and trade creditors management.

Small Business (50 or fewer emp.)
Dec 07, 2021
 Source
Overall Rating:
5.0
BP
Becci P.
Owner
Share
"Great Accounting Software"
What do you like best about Xero?

Easy to use, integrates with credit cards, and I can give my CPA accountants access to book the quarterly journal entries.

What do you dislike about Xero?

I'm not an accountant, so it takes me longer to find things, but the help is very helpful.

What problems is Xero solving and how is that benefiting you?

Not really solving problems, it's a necessary task to execute all of the accounting for financial reporting.

Small Business (50 or fewer emp.)
Dec 04, 2021
 Source
Overall Rating:
5.0
MC
Mark C.
Director
Share
"First class accounting product for small business"
What do you like best about Xero?

Xero is easy to use with an intuitive user experience. It is designed for use by non-experts while at the same time having features for expert accountants.

What do you dislike about Xero?

Nothing to dislike. However, this is a small business level product and so does have limitations in certain areas. Granularity in security permissions is one such area.

What problems is Xero solving and how is that benefiting you?

Business accounting platform that integrates with other best-of-breed products. Xero provides efficiency in the accounting processes.

Small Business (50 or fewer emp.)
Dec 03, 2021
 Source
Overall Rating:
5.0
MC
Mark C.
Finance Manager
Share
"Xero - simply the best for small businesses"
What do you like best about Xero?

Xero is a fully-featured, yet simple to use, financial accounting platform explicitly designed for small businesses.

What do you dislike about Xero?

Not a lot to dislike, both product quality and customer support are excellent.

What problems is Xero solving and how is that benefiting you?

Having Xero as the core financial accounting product allows use of very specific integrated tools from best-of-breed suppliers through their ecosystem of partner products

Small Business (50 or fewer emp.)
Nov 25, 2021
 Source
Overall Rating:
5.0
SJ
Sheridan J.
D
Share
"Wouldn't consider any other options!"
What do you like best about Xero?

Xero takes accounting and really makes it as simple and user-friendly as possible. Good UI/UX, good resources for support, and lots of automation/integraiton options. Very happy Xero customer.

What do you dislike about Xero?

Xero does occasionally get a bit buggy and has technical issues - but this is the same for all platforms. I don't fault them for this, even though it can be frustrating at times.

What problems is Xero solving and how is that benefiting you?

I help my clients to manage their finances and cash flow. Xero is a must-have tool for all of my clients as it makes it easy to manage 'the rest of the finances'

Small Business (50 or fewer emp.)
Nov 24, 2021
 Source
Overall Rating:
5.0
EC
Emily C.
Administrator
Share
"Really easy to get along with Accounting software"
What do you like best about Xero?

Really easy interface that requires no training or accounting experience. Easy to create invoices, email them out and it has a clear dashboard that shows you everything you need at a glance.

What do you dislike about Xero?

There isn't much we don't like, but one of the few things that have been an annoyance is not being able to edit the format of the Customer Statement when using a standard branding theme. We enter a Customer PO number as well as our job reference in the Reference column and all that detail shows up fine on the invoice itself but when you produce a PDF statement for a client, it truncates the width of that column and therefore doesn't display all this detail which isn't helpful when a customer is reviewing their statement, we have to export the data and produce this ourselves in XLS.

What problems is Xero solving and how is that benefiting you?

Easy quick accounting, fast VAT return submission, access from anywhere

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