Elastic Email Reviews & Product Details

Te funcionalitu andas te servicie offered to solventar ir issues

None, the promised service is the offered service

Re DirectX emails between mail servers

Prices are very reasonable and have a number of template to design and send, so no need of looking for any other service to hookup Api or SMTP.

Some time payment fails and accout gets suspend. Also, automatic subaccout for client are not possible as login.

Cheap and best email automation, I like most.

How easy it was to integrate it with my website, the competitive price and the reliability.

Honestly I have no reason to dislike elasticmail

Mass mailing in a short period of time

Before deciding on Elastic Email, I have tried several transnational email providers with, let's say, ridiculous pricing models, reaching the price of regular mail. The other option was also Amazon SES server with much more complex configuration than regular provider's. And then, through Google search I found Elastic Email, with acceptable pricing model, that was also very easy to use, required only several DNS configurations. At our own backend, setup was also easy and old fashioned - simple login to Elastic Email's SMTP server. Elastic Email also has an API, so more complex solutions can be deployed than just that. I have enabled this service for all of the existing projects and still using them. Now, for 8+ months I have reliable and easy to use email service platform for all of our current and future projects. Over this time period had nothing to solve and had no need to even contact Elastic Email support.

Dislike tracking URLs that use redirects, which in the case of TLS, often go nowhere. Email template can be more flexible. When setting Elastic Email for the first time, it was pretty hard to find DMARC, etc. DNS settings, it can be probably improved with some popup near domains setup.

By using Elastic Email we have saved a lot of time instead of setting up and configuring our own server on Amazon SES, not including, Elastic Email has much better pricing model than Amazon.

The ability to easily connect it to outer site

Some of the backend UI could be spruced up a bit.

Sending newsletters and transactional emails.

Tôi thích sự tin cậy từ elastic mail khi mà những tin tôi gửi luôn được vào hộp thư chính của khách hàng.VÀ tôi thích phần báo cáo từ đây tôi có thể biết được có bao nhiêu khách hàng của tôi đã mở mail.

Tôi không thích một điều là một ngày tôi chỉ gửi được 50 mail

Tôi kiểm soát được những thông tin mình gửi sẽ đi về đâu.

Their friendly support is a must, their service is amazing and the resources they offer is Top Gun! I'm a customer almost for a year and I'm a very happy one! I wish I have discovered them before, it will spare me a lot of time and money! If you are into emailmakrketing or need send a huge ammount of emails I recomment Elastic Email as a first stop!

I think it's difficult to dislike anything on their operations, their support is fast and always helpfull!

I just help finished to translated their interface to Portuguese and now it's like a brand new product to my customers!

I'm quite an expert when it comes to sending emails in large quantities, i've used many different systems and i've never seen anything like Elastic Email. I've used Mandrill, Sparkpost, Sendinblue, Pepipost, etc, but elastic emails is the most advanced & most reliable system i've ever used, the pricing methods are very competitive as well. You might find it a basic product if you only judge by the interface (which i think is the only weak point) however there is a beast lying under this basic interface, if you search for something or you try to see the email logs, which in my case are many millions, you are going to be shocked by the speed of pages, this is one of the things that i love about Elastic Email. The API is also very flexible & easy to use and there is nothing you can't do with the API. The support is also super awesome & super friendly, i don't know if they have a strategy to say yes to any kind of request or this is because of the flexibility of the service that they can do anything you ask them! The sub accounts system is very helpful as well, for example when i'm sending a newsletter to all my users and there are thousands of emails in the sending queue i don't want my welcome emails or forgot password emails get stuck in this queue, so i use a sub account (with a different ip pool) for sending these urgent emails so that they don't get stuck in the queue. Most email services can't do such a thing and some of them try to solve these kind of problems by prioritizing some emails but we all know that they don't always work.

The interface is primitive compared to the flexibility of the system lying under it, i know that there has been modifications that fixed few problems but there is still room for improvement, also doing some stuff isn't that easy for example if i want to see the email logs, first i have to open the reports page to be able to go to logs page, so some UX improvement could be useful. The documentation was a mess last year but it has been organized now, but there is still room for improvement in advanced topics like unsubscription.

The pricing is very competitive, the service is pretty stable and reliable and the support is very helpful.

Very Good Response From Elastic Mail Support Team. Prompt Response From Elastic Mail Team. Nice To See People Helping Others Grow......

Till Now Nothing......Very Good Response From Elastic Mail Support Team. Prompt Response From Elastic Mail Team. Nice To See People Helping Others Grow......

Just Started.......

Tool for easy edition and design of emails. Fantastic reporting tools.

There could be an option to send text-only mails.

I looked for a long time for affordable email campaign solution. I found Elastic Email and looked no further. I don't know about benefits, it just works and delivers emails reliably.

Have been with them for several years now and in my opinion, they are the best. Have tried MailChimp, SendGrid and several others. None of them can compete with the pricing, PERIOD. And the service is great.

Response to a Trouble ticket can sometimes be a litle slow.

Mass email to my subscriber list, and delivered on time.

Ease of use. Elastic mail is great, specially if you're a new into email marketing. You can start sending transactional email, marketing email within few minutes and that too at very cheap cost. It's one of the best email marketing programs in the market, so elastic mail has tons of features from templates, A/B testing, Social marketing share, reports, dedicated IP and there are lots of online help as well to learn if you want to learn instantly. Process is straight forward and you get lots of features without spending a single penny. Elastic mail is a nice tool to use to manage just about everything you need.

WordPress implementation, detailed reporting on email bouncing and a little more easy documentation for Domain / SPF / DKIM setup.

We have the clients and organisation having low budget for email marketing. For them it is perfect solution and the free package is an great choice than the competitors. You can create any number of email templates you want, different for each newsletter. Payment system is automatic , so accounts get renewed automatically without any effort. They have the very good tool of sub-accounts, I can give access to anyone in my team, to my friends etc.

Overall i am pretty happy with Elastic Email's service. ever since we use it, our emails hit inbox every time.

Sometimes it takes too long for some messages to be sent. Also, i couldn't manage to remove the unsubscribe link from transactional emails sent via SMTP. i don't say it's their problem, Maybe i wasn't thorough enough.

Now we can be sure that our clients get our messages every time and we always hit their inbox.

I love the tutorials and easy of set up. Pricing is the best I have ever seen. Give them a try, you will not regret it. :)

No phone support but email support is excellent.

Email campaigns.. Easy of deployment and detailed reports.

The ease of use, the many features and ways of creating a template and campaign. The informative reporting area is great. The ability to do surveys is my favourite function

Not much, have enjoyed watching Elastic Email grow and improve over the years

Tracking emails what work and making sure our lists are kept up to date. The benefits are that the tool/app saves me a lot of time with the ease of use of templates and drag and drop features, I can quickly put out a campaign in no time