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Bullhorn ATS & CRM
Streamlined Recruitment and Sales
4.0
(542)
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Bullhorn ATS & CRM Reviews & Product Details

Bullhorn ATS & CRM Overview
What is Bullhorn ATS & CRM?

Bullhorn is a well-known CRM and operations software for the staffing industry. The cloud-based platform helps drive sales, build relationships, and power their recruitment processes from end to end. Bullhorn employs close to a thousand employees around the world and continues to be founder-led and backed by Vista Equity Partners.

Company Bullhorn, Inc.
Year founded 1999
Company size 501-1000 employees
Headquarters Boston, MA, USA
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What are the pros and cons of Bullhorn ATS & CRM?
Bullhorn ATS & CRM Product Details
Capabilities
API
Segment
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Bullhorn ATS & CRM Features
API Access
Appointment Scheduling
Call Logging
Collaboration Tools
Contact Management
Customer Feedback Management
Customer Segmentation
Customer Support Ticketing
Customizable Dashboards
Data Import/Export
Document Management
Email Marketing
Lead Management
Live Chat
Marketing Automation
Mobile Access
Order Management
Product Catalog
Quotes/Proposals
Reporting & Analytics
Role-Based Access Control
Sales Forecasting
Sales Pipeline Management
Social Media Integration
Survey Management
Task Management
Territory Management
Third-party Integrations
User Permissions
Workflow Automation
Bullhorn ATS & CRM Media
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Bullhorn ATS & CRM Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: February 18, 2025
Bullhorn ATS & CRM Logo
542 Bullhorn ATS & CRM Reviews
4.0 out of 5
Enterprise (> 1000 emp.)
Oct 22, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"All in one spot"
What do you like best about Bullhorn ATS & CRM?

Combined reporting, Metrics, & Exporting

What do you dislike about Bullhorn ATS & CRM?

Some features can't be customized, CANVAS

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Faster recruiting Visibility I to recruiting productivity

Mid Market (51-1000 emp.)
Aug 04, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Amazing!"
What do you like best about Bullhorn ATS & CRM?

It is so detailed in how it keeps track of information and notes. It's so easy to navigate and I especially loved how it kept track of everyone and everything I did in one place. It was a life saver.

What do you dislike about Bullhorn ATS & CRM?

I honestly can't think of anything I didn't like.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

I was a staffing recruiter who managed multiple different clients and the applicants that applied for each of their positions. Bullhorn helped tremendously with keeping track of everything in such an organized way.

Small Business (50 or fewer emp.)
Apr 29, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Organized and easy to use"
What do you like best about Bullhorn ATS & CRM?

I've been using Bullhorn for over three years, and I like that they're always making changes to benefit its users. It's effortless to use and a great way to stay organized.

What do you dislike about Bullhorn ATS & CRM?

I'm not too fond of the bugs that this CRM has. I'll randomly have problems with this software. For example, freezing, logging me out, etc.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

We've been able to use this database for mass emails and information to stay organized.

Mid Market (51-1000 emp.)
Dec 11, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Side Bar"
What do you like best about Bullhorn ATS & CRM?

The side bar on Bullhorn is the best tool for notes! It also parses in resumes on most job sites!

What do you dislike about Bullhorn ATS & CRM?

I don't like that resumes can parse in and create multiple resumes for the same candidate

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

This makes it so easy to save resumes and make notes

Small Business (50 or fewer emp.)
Nov 24, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"I loved using Bullhorn!"
What do you like best about Bullhorn ATS & CRM?

It was very user friendly, had a ton of capabilities, easy to add candidates by parsing resumes, easy to track status of candidates.

What do you dislike about Bullhorn ATS & CRM?

We occasionally had an issue with Bullhorn going down, but it was always back up quickly.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

I used it in Healthcare and Insurance recruiting, and it proved to really mold and fit whatever industry was using it.

Mid Market (51-1000 emp.)
Nov 06, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Excellent ATS"
What do you like best about Bullhorn ATS & CRM?

The Application Tracking system is built superb and we can store Data and Track the Information

What do you dislike about Bullhorn ATS & CRM?

Every thing looks goob just the speed need to improve a bit while uploading and downloading resumes

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

its easy to handle and operate and best for an Business and operations for tracking

Enterprise (> 1000 emp.)
May 05, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Effective and easy to navigate"
What do you like best about Bullhorn ATS & CRM?

Bullhorn has capabilities to integrate with most 3rd party software and build in new tabs (i.e., LinkedIn Recruiter Pro). Also love that you can navigate the database from your cell phone browser and call/email/text directly from there. The marketplace partners make it so there are plenty of new options.

What do you dislike about Bullhorn ATS & CRM?

Can’t customize the main page, only start up screens or digging deep to access built in widgets. Updating the system based on client changes in requisitions can be redundant and there is not a perfect marketplace VMS integration tool that services all of our clients.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Mass emailing, building and managing client contact information and emails.

Small Business (50 or fewer emp.)
Oct 22, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Easy to use Recruiting Software "
What do you like best about Bullhorn ATS & CRM?

layout is very intuitive - easy navigation

What do you dislike about Bullhorn ATS & CRM?

wish you could tag jobs to prescreens - would allow for ease of organization at first look.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Complete organization and data integrity.

Enterprise (> 1000 emp.)
Sep 26, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Easy to teach and use"
What do you like best about Bullhorn ATS & CRM?

I love that it’s easy for everyone to use and to pick up on, even if they are new to the game

What do you dislike about Bullhorn ATS & CRM?

I don’t have anything I really dislike besides my admins have full control over something’s I could handle but that is at a company level not a BH issue

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Tracking and data analytics and merging of information

Small Business (50 or fewer emp.)
Sep 26, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Bullhorn is an all-encompassing CRM & ATS that is intuitive and easy to use."
What do you like best about Bullhorn ATS & CRM?

I like that you can get to the right screen through a variety of methods.

What do you dislike about Bullhorn ATS & CRM?

The only thing I don't like about Bullhorn is the fact that a lot of the best reporting requires add-on software.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

We're filling jobs for client companies, both contract and direct hire. The benefits are that we can easily track the candidates we spoke to, along with the clients we're working with.

Small Business (50 or fewer emp.)
Sep 20, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Bullhorn is a computer software program progressing with the times of recruitment."
What do you like best about Bullhorn ATS & CRM?

Bullhorn is like a cellular phone - all in the palm of my hand - well both of my hands technically - click the mouse with my right hand and type with my left hand when need be. Bullhorn is easy to use, easy to read, it's organizational, it gives you the ability to edit and delete incorrect notations and through contact with Bullhorn's Support Services we've been able to have the software edited for an addition of information that has helped us understand our consumers better to meet their needs. What is most loved about Bullhorn on my end as a Front Desk Agent is having the ability to create and edit templates. I am on the phone from 8am - 5pm Monday through Friday speaking to candidates and clients. Through all this beautiful chaos I am also transferring our customers to our recruiters, payroll admins, and directors. With the opportunity to build and create templates, I have been able to color code, have the message set up, ready to go, and tag my coworkers for knowledge all within a matter of seconds whilst assisting someone else at the same time. There is not a perfect experience to dedicate knowledge here as I successfully complete this task every time. Could not ask for a better and resourceful system.

What do you dislike about Bullhorn ATS & CRM?

Every perfect piece of software comes with its defects. No person is perfect and nothing they create is perfect either. Bullhorn is stubborn in the category of taking extra steps. When I receive resumes via email, I can simply parse them in no strings attached. However, if I try to parse a resume that has been sent via fax, the option is not there. As a user, one must add the candidate, save the candidate and then go back and merge if the candidate is already on file. A lot of baby steps but doable when need to be done. When candidates apply through our website, Bullhorn is outstanding and automatically merges the file into our system. Sometimes if the candidate is already in our system, Bullhorn merges the two files together and sometimes the software does not which creates confusion for our notetaking and reach outs. Thankfully knowing this, I am always 100% on the lookout for those doppelganger files and ready to merge them to create less confusion for my coworkers and our clientele.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

I have been using Bullhorn for almost a year now - our company has been with the software for at least 5 years and they are doing everything right. At the beginning of this year my organization decided to add Sense Messaging as another way of engaging with our clientele (best decision we've made). These two pieces of software are connected on my platform and have benefited PMC together and on their own too. When we text our clientele through Sense Messaging it automatically is in the database system allowing PMC to keep track of all of the important conversations with our candidates for reference. Bullhorn has allowed PMC to keep up to date with our clients’ needs in position and our candidates interests and success to meet their goals. Bullhorn is a computer software program progressing with the times of recruitment.

Small Business (50 or fewer emp.)
Aug 16, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Better and Better Each Year!"
What do you like best about Bullhorn ATS & CRM?

So far, my favorite part of BH is the user-freidnly nature of the product. It is easy to get started on a basic level and work your way up into more advanced things.

What do you dislike about Bullhorn ATS & CRM?

There was an update in the works a long time ago now and it never came to fruition, or maybe it did? I know I never saw anything about it after it was generated and then changed back.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

I wish there was a better algorithm for matching candidates to jobs that are open in our system. I would also love love LOVE to see strong texting capabilities - more characters.

Mid Market (51-1000 emp.)
May 27, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Bullhorn is the last CRM you'll need"
What do you like best about Bullhorn ATS & CRM?

Easy to learn, colorful, user friendly. It is extremely easy to navigate

What do you dislike about Bullhorn ATS & CRM?

Should be able to add notes to a company

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Keeping myself organized. I'm neve confused on who to contact to best utilize my time

Mid Market (51-1000 emp.)
Apr 24, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great ATS system"
What do you like best about Bullhorn ATS & CRM?

A lot of options for filtering. You can save searches, really filter for a good search to find candidates. You can set reminders/tasks to follow up with potential clients or candidates

What do you dislike about Bullhorn ATS & CRM?

Don't really have any complaints. I felt like it was the best one I've used out of all the systems I've had a chance to work with. Everything can use an upgrade/update but I felt it was great for my needs.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Benefits - an organized process. It made the sales side and recruiting side easy - it really assists on both sides

Mid Market (51-1000 emp.)
Feb 12, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Client Program Manger"
What do you like best about Bullhorn ATS & CRM?

We love how Bullhorn can integration all of systems into one

What do you dislike about Bullhorn ATS & CRM?

Our dislike is within our organization with the integration process. We have too many system

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

By having Bullhorn we have a better system to track our applicants and improving our staffing needs for our cleints

Mid Market (51-1000 emp.)
Feb 11, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great ATS"
What do you like best about Bullhorn ATS & CRM?

What I like most about the system is it's ease of use.

What do you dislike about Bullhorn ATS & CRM?

I do not currently have anything that I dislike about the system.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Organization of candidates and convenient user functionality

Enterprise (> 1000 emp.)
Dec 05, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Bullhorn CRM"
What do you like best about Bullhorn ATS & CRM?

The ability to have meaningful reports on a candidate and client level. Salesforce, JobVite, etc. usually are more specialized on the candidate or client side. Bullhorn encompasses both nicely.

What do you dislike about Bullhorn ATS & CRM?

I wish you could export the data into excel and were able to manipulate it more for data visualization purposes. Also- I HATE the plug in Canvas.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

We have been able to run analysis on best practices with job postings. For instance, best titles, time of day posted and etc.

Small Business (50 or fewer emp.)
Nov 06, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great ATS, easy to use, great functionality"
What do you like best about Bullhorn ATS & CRM?

Integration with vendor's vendor management systems and other applications like Text us, ease of use, easy to send candidates new opportunities, good UI/UX

What do you dislike about Bullhorn ATS & CRM?

There isn't much to dislike about Bullhorn, it is the Cadillac of ATS's. The only thing we struggle with is to use the functionality to it's fullest extent because there is so much to choose from.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Quicker candidate reach out, better documentation, good integration with other technology like LinkedIn, TextUs, etc. easy to reach out to candidates.

Mid Market (51-1000 emp.)
Oct 24, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"I love how Bullhorn ties everything together"
What do you like best about Bullhorn ATS & CRM?

Bullhorn's ATS system really ties together all record types. From Candidate to Placements, Contacts to Jobs, and everything in-between.

What do you dislike about Bullhorn ATS & CRM?

Their support has seemed to slow down in response time, which is unfortunate.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Tracking all of our records and activities.

Mid Market (51-1000 emp.)
Jul 25, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Easy to use!"
What do you like best about Bullhorn ATS & CRM?

I use Bullhorn day to day at work. Not only is it easy to use but helps me stay organized.

What do you dislike about Bullhorn ATS & CRM?

I wish duplicate profiles automatically merged!

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Bullhorn helps me keep track of my candidate pool. The benefits are that I can accurately keep track of candidates under each order.