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Twilio SendGrid Email API
4.0
(348)
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Twilio SendGrid Email API Reviews & Product Details

Twilio SendGrid Email API Overview
What is Twilio SendGrid Email API?

Twilio SendGrid is a trusted email delivery platform that lets users create and send emails. The platform ensures emails are engaging and easy to create with tools like drag-and-drop builders. It also features a lot of automation tools and comprehensive analytics all to help improve open rates, engagement, and conversions.

Company Twilio Inc.
Year founded 2008
Company size 1001-5000 employees
Headquarters San Francisco, California, United States
Social Media
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Ask Questions about Twilio SendGrid Email API
What Twilio SendGrid Email API is best for?
How does Twilio SendGrid Email API compare to Mailmodo?
What are the pros and cons of Twilio SendGrid Email API?
Twilio SendGrid Email API Product Details
Capabilities
API
CLI
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based
Support Email/Help Desk
Training Documentation
Languages English
Twilio SendGrid Email API Features
A/B Testing
Automated Testing
Blacklist Monitoring
Bounce Management
Campaign Performance Analytics
Content Analysis
Customizable Reports
Dedicated IP Address
Deliverability Consulting
Deliverability Reporting
Domain Reputation Monitoring
Email Authentication (DKIM, SPF, DMARC)
Email Preview
Email Queue Management
Email Syntax Validation
Email Verification
Engagement Tracking
Feedback Loop Handling
Geolocation Tracking
IP Reputation Monitoring
Inbox Placement Testing
Integration with ESPs (Email Service Providers)
List Cleaning
Real-Time Analytics
SMTP Relay
Segmentation
Sender Score Analysis
Spam Testing
Transactional Email
Whitelist Management
Twilio SendGrid Email API Media
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: December 29, 2024
Twilio SendGrid Email API Logo
348 Twilio SendGrid Email API Reviews
4.0 out of 5
Mid Market (51-1000 emp.)
May 04, 2022
 Source
Overall Rating:
5.0
Hitesh J. avatar
Hitesh J.
Mechanical Design Engineer And Matlab Developer.
Share
"Easy to Configure, Easy to Use Email API Software"
What do you like best about Twilio SendGrid Email API?

Intigration with the other apps make it great application to communicate with the customers. Interactive and user friendly interface make it more smother.

What do you dislike about Twilio SendGrid Email API?

Sometimes getting trouble in integration with the other apps.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

Sending pramotional email and newsletter emails become easy.

Small Business (50 or fewer emp.)
Apr 20, 2022
 Source
Overall Rating:
5.0
EP
Eric P.
Marketing Exec
Share
"The Most Reliable Massive Email Sending Platform"
What do you like best about Twilio SendGrid Email API?

SendGrid has proven to be good for integrations with other platforms for sending massive emails, with their dedicated IP I've been able to keep my IP sending reputation at a healthy level. Also, they have one of the best customer service I've ever used, they're quick to respond and they'll stick with you and even follow up until the issue is resolved.

What do you dislike about Twilio SendGrid Email API?

Sometimes the setup process can be a little complicated, but with some guidance and assistance, it can be manageable.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

I've solved all the email deliverability issues I used to have with massive email campaigns, their platform is robust enough to handle high volume.

Small Business (50 or fewer emp.)
Jan 10, 2022
 Source
Overall Rating:
5.0
Mohan Lal D. avatar
Mohan Lal D.
Automation Specialist
Share
"Best software for Improving email Deliverability"
What do you like best about Twilio SendGrid Email API?

SendGrid is one of the best software for improving Email Deliverability using Email API. It is pretty straightforward software, which takes way less time to implement. Especially when you are using plugins like Memberpress, LearnDash, etc. on your Website, you would want to make sure that emails are delivered to the Client. SendGrid helps in making sure that emails really do reach inboxes. And, it is one of the most affordable software for sending Emails out there as well.

What do you dislike about Twilio SendGrid Email API?

None, except one small thing; sometimes when creating a sender profile in SendGrid, it doesn't load state names as per country i.e. if I select India as the country, it would still show me USA state names.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

We used SendGrid for improving Email Deliverability for our Website using API. SendGrid Email API is easy to configure and comes in handy when you are using tools like Memberpress and other plugins that send out Emails from your Website install. I also implement it for almost every client for whom I develop Wordpress Websites to make sure emails for Contact Forms Submissions and Reset Password Request, etc. get delivered properly as well.

Small Business (50 or fewer emp.)
Dec 14, 2021
 Source
Overall Rating:
5.0
Ryan K. avatar
Ryan K.
Owner/Ceo
Share
"Twilio is the best + they own SendGrid"
What do you like best about Twilio SendGrid Email API?

My product team has had a great experience with the Twilio and SendGrid API's. Their support does a great job and always has treated us well. My only regret is not buying stock back when we started using these two companies. We recently went to a multi-year contract with Twilio and got even better pricing then before. For our booking company Afton Shows and for our ticketing company, Afton Tickets, Twilio and SendGrid have been crucial to operations and we are thankful to have found them many years ago!

What do you dislike about Twilio SendGrid Email API?

Nothing. I have been super happy with everything from support, to pricing, to features.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

Twilio and SendGrid let us build communications features into our booking and ticketing platforms so we can communicate easily with artists, promoters, venues, event organizers, and our attendees.

Small Business (50 or fewer emp.)
Dec 07, 2021
 Source
Overall Rating:
5.0
RY
Rahul Y.
Overseas Mbbs Education Consultant
Share
"Best Email Service Provider for Wordpress"
What do you like best about Twilio SendGrid Email API?

It is easy to configure sending emails using SendGrid API. Usually, website hostings don't provide an Email Delivery Service, so all the emails are sent from hosting servers which typically end up in the Spam folder or get blocked by vendors like Gmail, Yahoo, AOL etc. SendGrid helps ensure that those emails don't end up in the Spam folder. And, not to mention, it is way easy to integrate the API (with WordPress). And, it has a free plan for starting... so, if you are just starting your website, you probably won't even need to purchase any paid plans to get started.

What do you dislike about Twilio SendGrid Email API?

There is absolutely nothing that I would dislike about SendGrid :)

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

We use SendGrid for improving Email Deliverability on our Website for emails that are sent through our WordPress Website Hosting. Personally, when I was working as a Freelancer Developer, I implemented SendGrid for each of my clients to make sure that their Website Emails reach inboxes. SendGrid is easy to use and kind of like Switch ON & Forget type of software, which helps make things easier for Email Delivery.

Small Business (50 or fewer emp.)
Jun 18, 2021
 Source
Overall Rating:
5.0
VS
Vincent S.
Educational Technology Manager
Share
"SendGrid API just Works"
What do you like best about Twilio SendGrid Email API?

The API is well documented. Examples are clear and testable.

What do you dislike about Twilio SendGrid Email API?

Nothing. SendGrid has improved over the years.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

I need a queuing system for an application. SendGrid's promised based API works well

Mid Market (51-1000 emp.)
May 11, 2021
 Source
Overall Rating:
5.0
SL
Steven L.
Internet Marketing Manager
Share
"Reliable and Cost Effective"
What do you like best about Twilio SendGrid Email API?

That I can count on SendGrid to get important emails sent to our customers and company representatives

What do you dislike about Twilio SendGrid Email API?

I have no complaints, love this service. The price is excellent and the platform easy to use

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

We use SendGrid to ensure delivery of reservations made on our websites, in the past we found that customers and stores we manage were not receiving notices 100% of the time. Since we started using SendGrid I can sleep better at night knowing we're not losing business

Small Business (50 or fewer emp.)
Apr 23, 2021
 Source
Overall Rating:
5.0
Dave H. avatar
Dave H.
Doer Of Things
Share
"Every month, it's the most value I get for the money spent on infrastructure services for my website"
What do you like best about Twilio SendGrid Email API?

Ease of use, transparency, reliability, service are all excellent. Excellent value for the money. If I could grow faster and pay more to Sendgrid for a higher tier, I would gladly do so.

What do you dislike about Twilio SendGrid Email API?

I feared they would lose focus on email when acquired by Twilio, but it hasn't seemed to be the case.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

Maintaining a good sender reputation with Sendgrid has been easy with their help.

Enterprise (> 1000 emp.)
Aug 31, 2019
 Source
Overall Rating:
5.0
Yuwen Z. avatar
Yuwen Z.
Student
Share
"Great for students"
What do you like best about Twilio SendGrid Email API?

Their support and unsubscribe groups... Also the generous discounts for students!

What do you dislike about Twilio SendGrid Email API?

Unsubscribe group only available for APi

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

cPanel / WHM as well as other php scripts

Small Business (50 or fewer emp.)
May 09, 2019
 Source
Overall Rating:
5.0
MK
Matthew K.
Founder, Sr. Developer
Share
"SendGrid API Is a Winner"
What do you like best about Twilio SendGrid Email API?

We use the SendGrid API for integration into at least 20 Wordpress websites. As well as custom deployments. The ease-of-use and documentation are matched by none.

What do you dislike about Twilio SendGrid Email API?

Not many things, multiple user support would be a great addition for agencies.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

Ability to send transactional email in a breeze. Great reporting helps us determine successful integrations AND ensures customers are getting the important emails they ask for.

Mid Market (51-1000 emp.)
Apr 10, 2019
 Source
Overall Rating:
5.0
Bryan B. avatar
Bryan B.
Founding Employee
Share
"Perfect Product"
What do you like best about Twilio SendGrid Email API?

The ability to customize the way I send my emails through our in-house software and the ability to sync the two together so effortlessly.

What do you dislike about Twilio SendGrid Email API?

As of now, I don't have any issues or complaints.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

We're growing our business by sending our property campaigns to our users and figuring out which CTA's they're actually clicking on and better servicing our clients.

Small Business (50 or fewer emp.)
Apr 01, 2019
 Source
Overall Rating:
5.0
CF
Chance F.
President
Share
"Excellent performance, features, and documentation"
What do you like best about Twilio SendGrid Email API?

I like the flexibility and range of solutions that Sendgrid offers. I appreciate the Sendgrid platform provides SBMSCloud the ability to integrate email into our proprietary customer management solution as well as providing a suite of ready made solutions to assist with our marketing activities. Additionally, the technical capabilities and documentation provided by Sendgrid are the best I have found!

What do you dislike about Twilio SendGrid Email API?

To date, I haven't found any service or tool provided by Sendgrid which I disliked. Their tools and services have functioned one hundred percent and their pricing is reasonable. No complaints.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

The Sendgrid platform allows me to integrate custom email solutions into the applications I provide to my customers. We are also working on our first marketing campaign with Sendgrid and the process has been smooth, responsive, and logical for our needs.

Small Business (50 or fewer emp.)
Mar 03, 2019
 Source
Overall Rating:
5.0
Gregory G. avatar
Gregory G.
Sr. System Consultant
Share
"Extremely happy with SendGrid"
What do you like best about Twilio SendGrid Email API?

The API/Software Integration is a breeze and very easy to use. The reports are easy to generate and to understand. As well as the documentation and training information.

What do you dislike about Twilio SendGrid Email API?

Nothing! SendGrid meet all of our needs and then some. We have had no issues and do not expect to have any problems.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

Marketing e-mails, Sending bulk e-mail from our applications. Allowing end user to send e-mails from our applications.

Small Business (50 or fewer emp.)
Feb 26, 2019
 Source
Overall Rating:
5.0
CF
Craig F.
Ceo
Share
"Excellent Choice"
What do you like best about Twilio SendGrid Email API?

Easy setup was the primary factor for me. But once connected the deliverability was immediate. No more lost billing emails. This reduced phone support time due to customers not recieving invoicing and subsequent late fee notices. Sendgrid solved a big headache for us.

What do you dislike about Twilio SendGrid Email API?

I wish the private IP option were a bit cheaper, but realize most may not need this feature.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

Email reliability. Our billing platform now has 100% high open rates due to not being caught in spam filters.

Mid Market (51-1000 emp.)
Feb 19, 2019
 Source
Overall Rating:
5.0
Nezir S. avatar
Nezir S.
Product Manager
Share
"Very easy to use and reliable"
What do you like best about Twilio SendGrid Email API?

The user interface that is very easy to use. Even without coding experience you can use it.

What do you dislike about Twilio SendGrid Email API?

It doesnt have many ready made templates that can be used straight away but you need to upload yours.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

We are sending Transnational emails with Email API

Small Business (50 or fewer emp.)
Feb 19, 2019
 Source
Overall Rating:
5.0
Katie O. avatar
Katie O.
Founder
Share
"Perfect solution for my small web design/dev business"
What do you like best about Twilio SendGrid Email API?

Ease of setting up API integrations with my client's WordPress sites. I do not have email services setup on my server for security reasons. SendGrid makes it easy to send mail from the sites on my servers and easily track deliver-ability when my clients say they haven't received something (which is 100% of the time user error).

What do you dislike about Twilio SendGrid Email API?

I have found the SendGrid service incredibly reliable. I have not yet had any issues.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

Sending emails from contact forms on my client's websites has always been unreliable. SendGrid has 100% fixed this issue and it's incredibly easy to setup.

Small Business (50 or fewer emp.)
Jan 30, 2019
 Source
Overall Rating:
5.0
LE
Luke E.
Flight Lieutenant Rafac
Share
"Best Platform for Email I Have Found"
What do you like best about Twilio SendGrid Email API?

Everything about the platform to be honest - I find it so intuitive and straight forward.

What do you dislike about Twilio SendGrid Email API?

I have yet to encounter anything that was a problem borne out of the platform.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

SendGrid makes it easy to put together rich email marketing campaigns - since using their platform I have found open rates and click through to be much higher than on my previous platform. Additionally, the ease of putting together really good HTML email templates is fantastic.

Mid Market (51-1000 emp.)
Jan 27, 2019
 Source
Overall Rating:
5.0
Sakshi V. avatar
Sakshi V.
Product Manager
Share
" sendgrid boost for business"
What do you like best about Twilio SendGrid Email API?

I prefer sendgrid to use for marketing campaign for any business. It's functionality and deliverability makes me more confident.

What do you dislike about Twilio SendGrid Email API?

Nothing to dislike . It's perfect for business promotions

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

No problem

Small Business (50 or fewer emp.)
Jan 15, 2019
 Source
Overall Rating:
5.0
MB
Milos B.
Developer
Share
"Easy way to send emails"
What do you like best about Twilio SendGrid Email API?

I like the various options how to implement. From SMTP to modern API. Management of users, campaigns and stats, it's all there

What do you dislike about Twilio SendGrid Email API?

Missing some basic features like dynamic forms to get subscribers. But this is not a critical. It's simple to create own workaround.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

I'm sending hundreds of emails a day with order or payment confirmations, invoices etc., pllus monthly newsletters. To create and maintain own server that will not be compromised or blacklisted it's very difficult. Sendgrid is providing solution for me.

Small Business (50 or fewer emp.)
Dec 27, 2018
 Source
Overall Rating:
5.0
AK
Ashish K.
Software Developer
Share
"Best Email Service Provider Out There"
What do you like best about Twilio SendGrid Email API?

- It will greatly increase your Email Deliverability. - Very easy to use and configure. Has a very good User Interface. - I use it for sending out Email Marketing Campaigns for many restaurateurs and retailers. - It is very easy to use and has extensive APIs. - It has a very good and prompt Customer Service. I have always had my queries/issues resolved at the earliest in a Chat session

What do you dislike about Twilio SendGrid Email API?

Right now I am not using their marketing campaign API to send out email marketing campaigns, instead I use their default email sending API since Marketing campaign API is a very big hassle. Also Lack of an alternative to webhooks is a catch here but I guess their Tech Team will soon develop something.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

We send out Email Marketing Campaigns based on Retargeting to get conversions for our clientele who are basically mid and large size restaurateurs and retailers in India.