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Jotform Logo
Jotform
Effortless Online Form Creation
4.7
(2,910)
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Jotform Reviews & Product Details

Jotform Overview
What is Jotform?

Jotform is one of the most trusted form builders available today that makes it easy for users to create and publish forms such as payment forms, lead generation forms, registration forms, contact forms, application forms, and more from any device. The solution offers more than 10,000 templates and supports hundreds of integrations to 3rd party apps. It also offers advanced design features yet still ensures usability. Conveniently, Jotform also supports plugins for PayPal, Google Drive, Dropbox, MailChimp, Box, OneBip, SalesForce, and Zoho CRM.

Company Jotform Inc.
Year founded 2006
Company size 201-500 employees
Headquarters San Francisco, California, United States
Social Media
Jotform Categories on Findstack
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Crevio
Sponsored
5.0
(1)
$29.00/month
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Ask Questions about Jotform
What Jotform is best for?
How does Jotform compare to Glide?
What are the pros and cons of Jotform?
Jotform Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Jotform Features
API Integration
Analytics and Reporting
App Deployment
Automated Workflows
Conditional Logic
Custom Domain Support
Custom Scripting
Customizable Design
Data Integration
Database Management
Drag and Drop Interface
Email Notifications
Form Builder
Mobile App Development
Multi-Device Preview
Payment Gateway Integration
Pre-built Templates
Push Notifications
Real-time Collaboration
Responsive Design
Role-Based Access Control
SEO Tools
Template Sharing
Third-party Integrations
User Authentication
User Management
Version Control
Visual Workflow Builder
Web App Development
eCommerce Integration
Jotform Media
Jotform 0
Jotform 1
Jotform 2
Jotform 3
Jotform 4
Jotform Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: February 12, 2025
Jotform Logo
2,910 Jotform Reviews
4.7 out of 5
Small Business (50 or fewer emp.)
May 11, 2023
 Source
Overall Rating:
5.0
Devorah A. avatar
Devorah A.
Adjunct Professor Of English
Share
"User friendly platform!"
What do you like best about Jotform?

Jot form was very easy to understand. I was able to create my form, make edits, keep track of our sales, and even edit after the form had been published. I was very pleased with it.

What do you dislike about Jotform?

I wasn't clear on what parts were free (Basic) or I needed to pay for until after I had made the form. It was annoying, but not the end of the world. I wasn't so clear on how the inventory system worked, which was a key piece of the product for me.

What problems is Jotform solving and how is that benefiting you?

I needed a user friendly system to create a ticketing system for a school play and keep track of the number of tickets I sold. Jotform ticked all the boxes. I was very happy with it and would definitely use it again.

Mid Market (51-1000 emp.)
May 11, 2023
 Source
Overall Rating:
5.0
MA
Masoud A.
Founder
Share
"This is a great product! Super super productive since we have started using it."
What do you like best about Jotform?

You can create all sorts of forms, integrates wonderfully with so many apps and the JotForm Sign feature is great and so much cheaper than DocuSign and with so many more envelopes. We have moved away from DocuSign since we started using JotForm.

What do you dislike about Jotform?

The only downside I can think of is the Enterprise version is way too expensive for a non-profit such as ours. There is a big discrepancy in pricing between the regular and Enterprise versions.

What problems is Jotform solving and how is that benefiting you?

We are able to collect information and put that information in different apps such as Monday.com and Google Sheets/Drive which makes our processes so much more efficient. We have started to move away from paper and are creating digital forms for all our administrative paperworks.

Small Business (50 or fewer emp.)
May 11, 2023
 Source
Overall Rating:
5.0
NM
Nia M.
Founder
Share
"Loved it"
What do you like best about Jotform?

I loved that you can add picture and video uploads. You can also take phone numbers and emails

What do you dislike about Jotform?

The notifications can come in a little late.

What problems is Jotform solving and how is that benefiting you?

The customer service is great and I can call and chat with someone.

Mid Market (51-1000 emp.)
May 11, 2023
 Source
Overall Rating:
5.0
Jason H. avatar
Jason H.
Preconstruction Manager
Share
"Easy to design and publish on mobile devices"
What do you like best about Jotform?

We love their ease of use and intuitive design for the user interface. Our clients appreciate the ease in which paperwork can has been automated and on the backend we appreciate the tracking and the ability to download our data.

What do you dislike about Jotform?

Not being able to sort submissions alphabetically.

What problems is Jotform solving and how is that benefiting you?

Event waivers

Small Business (50 or fewer emp.)
May 11, 2023
 Source
Overall Rating:
5.0
SS
Suporte S.
Founder
Share
"Uma super ferramenta que facilita demais a vida no dia a dia"
What do you like best about Jotform?

A facilidade do uso! O painel de acompanhamento das respostas que é muito bom!

What do you dislike about Jotform?

Não é que não goste, mas poderia ter mais opções de conexões com o Google Sheet

What problems is Jotform solving and how is that benefiting you?

A falta atual que temos de uma aplicação Força de Vendas, o Jotform está sendo muito útil para ser usado como paliativo.

Small Business (50 or fewer emp.)
May 11, 2023
 Source
Overall Rating:
5.0
SH
Sylvia H.
Founder
Share
"Versatile and easy to use"
What do you like best about Jotform?

Forms are straightforward to build, with many options for formatting questions. It's easy to set up forms that incorporate logic. Filtering and analytics are also straightforward and useful.

What do you dislike about Jotform?

Nothing negative I can think of offhand. I don't use all of its features, so maybe there's something that will jump out at me someday.

What problems is Jotform solving and how is that benefiting you?

We are a very small non-profit with limited funding. This we use the free version and are very grateful to have an excellent product at no charge. If we had the funds, we'd be happy to upgrade to paid!

Small Business (50 or fewer emp.)
May 11, 2023
 Source
Overall Rating:
5.0
Md Abdul  H. avatar
Md Abdul H.
Teacher
Share
"Review of Md abdul hadi about jot form"
What do you like best about Jotform?

Its the most convinent and easy type of form where we can collect all form of data innone place. It goves us a very userfriendly interface

What do you dislike about Jotform?

Its good but in huge number it gets slow down

What problems is Jotform solving and how is that benefiting you?

It helps in collecting data in one place and connection between us

Small Business (50 or fewer emp.)
May 11, 2023
 Source
Overall Rating:
5.0
CE
Caleb E.
Founder
Share
"Functional and Efficient, easy to customize"
What do you like best about Jotform?

I like how easy it was to customize and then utilize in the business. Was able to put company images and information in the form.

What do you dislike about Jotform?

Not a lot I have run into I didn't like.

What problems is Jotform solving and how is that benefiting you?

It makes it super easy to track and record who is signing up for events and classes.

Small Business (50 or fewer emp.)
May 11, 2023
 Source
Overall Rating:
5.0
KH
Keerigan H.
Founder
Share
"Jotform is extremely simple to use, very effective and well loved by our donors!"
What do you like best about Jotform?

I find it very simple to use and customize. I like being able to duplicate a previous form to quickly make a new rsvp form. Within 10 minutes it's already to be sent!

What do you dislike about Jotform?

I wish the payment plans were less money.

What problems is Jotform solving and how is that benefiting you?

We used to only record RSVPs via email, now the form is a quick, simple and organized way to track attendance for donor events.

Small Business (50 or fewer emp.)
May 11, 2023
 Source
Overall Rating:
5.0
JK
Joe K.
Operations Manager
Share
"Just what we needed"
What do you like best about Jotform?

We needed a link to attach to our website for customers to submit a work order

What do you dislike about Jotform?

The only down side is going from one user to a multiple users is about 5k difference

What problems is Jotform solving and how is that benefiting you?

We use Jotfrom to help our customers place a work request on our webpage

Enterprise (> 1000 emp.)
May 11, 2023
 Source
Overall Rating:
5.0
ML
Manuel L.
Founder
Share
"Best Experience in Survey"
What do you like best about Jotform?

It scheduling option really makes it easy for our organization to do 1 on 1s and appointments

What do you dislike about Jotform?

I wish it was more self-explanatory than investigation for the huge amount of options it provides

What problems is Jotform solving and how is that benefiting you?

It helps me solve the tedious appointment lists instead of doing them manually I just send them to the employees for them to pick date and time.

Small Business (50 or fewer emp.)
May 11, 2023
 Source
Overall Rating:
5.0
CC
Claudia C.
Founder
Share
"Es fácil de usar y"
What do you like best about Jotform?

Me gusta que podemos modificar y hacer varios elementos . Me encanta porque se adapta a la necesidades que como empresa pedimos. Muy práctico

What do you dislike about Jotform?

Me gusta todo que se pueda poner el logo

What problems is Jotform solving and how is that benefiting you?

Me ayuda para hacer reporte de caja chica

Small Business (50 or fewer emp.)
May 11, 2023
 Source
Overall Rating:
5.0
SW
Szarowe W.
Musician
Share
"Wonderful Server"
What do you like best about Jotform?

Jotform is a very easy service to use whenever you need to do application or gather several people's opinions i use jotform everyone it truly is the best service to use!

What do you dislike about Jotform?

i dont dislike anything about jotform it doesn't really have any flaws in my opinion! i honestly enjoy the app and all of its services and so do my employees and coworkers.

What problems is Jotform solving and how is that benefiting you?

Jotform helps me gather all of my employees stats for the weeks and helps me ask them all the right questions that i need all in one sitting, truly the best app!

Small Business (50 or fewer emp.)
May 11, 2023
 Source
Overall Rating:
5.0
DH
David H.
Founder
Share
"Jotforms is easy to use!"
What do you like best about Jotform?

Love using Jotforms. Creating new forms is an easy process and once they're built they run like a charm. Great for generating leads.

What do you dislike about Jotform?

I wish there were more designs of ready made templates.

What problems is Jotform solving and how is that benefiting you?

Jotform provides an easy link that I can text to potential clients and/or post at the top of my facebook page.

Small Business (50 or fewer emp.)
May 11, 2023
 Source
Overall Rating:
5.0
AR
Ashlyn R.
Founder
Share
"I have been using jotform to keep track of vendors attending our event and taking payments for it."
What do you like best about Jotform?

I love that you can link payment options to the form. This has been so helpful with taking and keeping track of payments for my event.

What do you dislike about Jotform?

The free version limits you to a certain number of responses overall rather than having a certain number of responses for each form.

What problems is Jotform solving and how is that benefiting you?

It is keeping everything in one area. We were using Google Forms initially, and it is so limited in what it can do. I love that all forms, payments etc. are accessible in one area. I love that you can have people submit pictures, payment options can be linked and that I can collect most information from people. I am probably not even using all aspects of the form to its fullest.

Small Business (50 or fewer emp.)
May 11, 2023
 Source
Overall Rating:
5.0
JB
Joeleane B.
Founder
Share
"User friendly"
What do you like best about Jotform?

It clearly details how to complete each step when creating forms and gives lots of options.

What do you dislike about Jotform?

That I can not enter a uk mobile number , I have to instruct clients to drop the first 0

What problems is Jotform solving and how is that benefiting you?

Helping me to easily obtain required information allowing me to care for clients in the safest possible way

Small Business (50 or fewer emp.)
May 11, 2023
 Source
Overall Rating:
5.0
GM
Gabrina M.
Founder
Share
"Amazing 🤩"
What do you like best about Jotform?

It's easy to make question and publish this questionnaire for best

What do you dislike about Jotform?

Nothing I honestly love everything about the Jotform its super easy

What problems is Jotform solving and how is that benefiting you?

It's helping me get a feedback about my products and also help planning events in the future

Small Business (50 or fewer emp.)
May 10, 2023
 Source
Overall Rating:
5.0
AD
Aux D.
Founder
Share
"Jotform is excellent"
What do you like best about Jotform?

Jotform , unlike most online forms tools allows for logical fields.. so I can make one form customizable to a variety of audiences. Its easy and intuitive.

What do you dislike about Jotform?

There is literally NOTHING I dislike about this tool.

What problems is Jotform solving and how is that benefiting you?

It eliminates paperwork and automates repetitive tasks

Small Business (50 or fewer emp.)
May 08, 2023
 Source
Overall Rating:
5.0
MB
Maximiliano B.
Founder
Share
"¿Por que es recomendable utilizar Jotform?"
What do you like best about Jotform?

Lo mas util de Jotform es que podes hacer tus formularios de la forma mas sencilla. Las ventajas de Jotform es que se puede trabajar on-line a cualquier hora del dia y en cualquier lugar.

What do you dislike about Jotform?

Lo menos util de Jotform es la plataforma que posee donde llegan los formularios, quizas deberian actualizarla. Las desventajas de Jotform es que su sede se encuentra fuera de Chile.

What problems is Jotform solving and how is that benefiting you?

Los beneficios que me ha dado Jotform es que desde hace ya 4 años que no uso papel, y de una misma forma se obliga a los trabajadores a que hagan su trabajo en linea.

Small Business (50 or fewer emp.)
May 05, 2023
 Source
Overall Rating:
5.0
MS
Martine S.
Founder
Share
"Très bien!"
What do you like best about Jotform?

Très facile à comprendre et utiliser. Beaucoup d'options pour la mise en forme.

What do you dislike about Jotform?

La seule chose que je vois vraiment est que le compte gratuit est limité dans l'espace de capacité.

What problems is Jotform solving and how is that benefiting you?

Les stats sont facilement accessibles et sauve beaucoup de temps.