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Jotform Logo
Jotform
Effortless Online Form Creation
4.7
(2,910)
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Jotform Reviews & Product Details

Jotform Overview
What is Jotform?

Jotform is one of the most trusted form builders available today that makes it easy for users to create and publish forms such as payment forms, lead generation forms, registration forms, contact forms, application forms, and more from any device. The solution offers more than 10,000 templates and supports hundreds of integrations to 3rd party apps. It also offers advanced design features yet still ensures usability. Conveniently, Jotform also supports plugins for PayPal, Google Drive, Dropbox, MailChimp, Box, OneBip, SalesForce, and Zoho CRM.

Company Jotform Inc.
Year founded 2006
Company size 201-500 employees
Headquarters San Francisco, California, United States
Social Media
Jotform Categories on Findstack
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Crevio
Sponsored
5.0
(1)
$29.00/month
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What Jotform is best for?
How does Jotform compare to Glide?
What are the pros and cons of Jotform?
Jotform Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Jotform Features
API Integration
Analytics and Reporting
App Deployment
Automated Workflows
Conditional Logic
Custom Domain Support
Custom Scripting
Customizable Design
Data Integration
Database Management
Drag and Drop Interface
Email Notifications
Form Builder
Mobile App Development
Multi-Device Preview
Payment Gateway Integration
Pre-built Templates
Push Notifications
Real-time Collaboration
Responsive Design
Role-Based Access Control
SEO Tools
Template Sharing
Third-party Integrations
User Authentication
User Management
Version Control
Visual Workflow Builder
Web App Development
eCommerce Integration
Jotform Media
Jotform 0
Jotform 1
Jotform 2
Jotform 3
Jotform 4
Jotform Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: January 20, 2025
Jotform Logo
2,910 Jotform Reviews
4.7 out of 5
Small Business (50 or fewer emp.)
Feb 07, 2024
 Source
Overall Rating:
5.0
SF
Sidney F.
Founder
Share
"Great platform to create beautiful forms!"
What do you like best about Jotform?

JotForm is a total game-changer for creating forms – the drag-and-drop setup is so easy, and their templates cover everything. It hooks up with everything you need, from payments to CRM. Plus, the fact that it is responsive on any device. We use it for day to day orders for some of our larger clients.

What do you dislike about Jotform?

While JotForm is extremely user-friendly, we had a slight issue with a glitch when first starting but customer service helped sort things out!

What problems is Jotform solving and how is that benefiting you?

We were able to create order forms that are easy to navigate and connect with our payment processor.

Small Business (50 or fewer emp.)
Feb 07, 2024
 Source
Overall Rating:
5.0
Jamie A. avatar
Jamie A.
Founder
Share
"Quick User Friendly Experience"
What do you like best about Jotform?

The templates make it easy to create your own form and personalize it.

What do you dislike about Jotform?

My biggest dissapoitnment is only getting 5 free forms.

What problems is Jotform solving and how is that benefiting you?

Jotform makes it easy for me to create client forms and track reponses.

Small Business (50 or fewer emp.)
Feb 05, 2024
 Source
Overall Rating:
5.0
Andrew J. avatar
Andrew J.
Marketing Project Manager
Share
"Jotform is much better than Google & Microsoft forms"
What do you like best about Jotform?

I've used Google Forms for years and considered it pretty good. I also inherited some Microsoft forms at work, and whilst they did the job they felt clunky. I discovered Jotform and fell in love with its easy-to-use interface, and it feels quite intuitive to me. It was easy to import or recreate existing forms in Jotform, and I use it daily, it's an essential part of our business. It's integration with Mailerlite is very helpful for managing course applications.

What do you dislike about Jotform?

I would like a way to import updated data into an existing Jot Table, even better if it could be done from Mailerlite.

What problems is Jotform solving and how is that benefiting you?

Creating well flowing forms that only ask relevant questions depending on previous answers.

Small Business (50 or fewer emp.)
Feb 05, 2024
 Source
Overall Rating:
5.0
GT
Gretchen T.
Founder
Share
"Wonderful information gathering application"
What do you like best about Jotform?

We use Jotform to gather information from our clients regarding event details/specifications, and also use it to complete final details forms for our team. We use this daily and it is so user friendly.

What do you dislike about Jotform?

So far, we do not have a dislike. We are able to design our forms just how we need to for our business.

What problems is Jotform solving and how is that benefiting you?

It is making all the information we need go into one place, and it is super easy to go back and find a form that we might need again.

Small Business (50 or fewer emp.)
Feb 05, 2024
 Source
Overall Rating:
5.0
HD
Hannah D.
Founder
Share
"Easy to navigate for everyone involved"
What do you like best about Jotform?

It's easy to create a form and collect submissions. Everyone who we sent it out to was able to navigate it with ease. I love the variety of features when it comes to each form.

What do you dislike about Jotform?

It's a little difficult to create your own template.

What problems is Jotform solving and how is that benefiting you?

We used this for a secret sister program at church. Instead of having to collect and keep track of paper forms, we were able to do it completely digital thanks to Jotform.

Mid Market (51-1000 emp.)
Feb 05, 2024
 Source
Overall Rating:
5.0
SN
Steve N.
Founder
Share
"Jotform has helped provide automation and save time and money!"
What do you like best about Jotform?

The ability to provide automation and integreation with forms to have entries go directly to spreadsheets

What do you dislike about Jotform?

The features which seem to have been requested for years and limit jotforms ability are being able to automate forms that require 2 different legal signatures. We deploy alot of contracts which need to be legally binding and we have to upload each one map the fields and send. Also having to inject css into the form to get any formatting outside of the standard form is frustrating.

What problems is Jotform solving and how is that benefiting you?

Onboarding, collecting information from clients, receiving payments

Small Business (50 or fewer emp.)
Feb 05, 2024
 Source
Overall Rating:
5.0
SC
Stephanie C.
Founder
Share
"Jotform is easy to use and versatile for any business."
What do you like best about Jotform?

Jotform is easy for both the creator and the audience. It offers a wide range of pre-made forms but also allows customization.

What do you dislike about Jotform?

I don't have many dislikes about Jotform at all!

What problems is Jotform solving and how is that benefiting you?

Jotform allows me to keep questionnaire and client information all in one convenient place. In addition it allows me to streamline questions and contracts.

Small Business (50 or fewer emp.)
Feb 05, 2024
 Source
Overall Rating:
5.0
SH
Sara H.
Founder
Share
"Jotform module"
What do you like best about Jotform?

The forms are verry easy to build and there are a lot of fields to use

What do you dislike about Jotform?

It has only 5 free forms for the free version

What problems is Jotform solving and how is that benefiting you?

WE DO NOT NEED TO USE PAPER ANYMORE, SO WE ARE VERY GREEN NOW!

Mid Market (51-1000 emp.)
Feb 05, 2024
 Source
Overall Rating:
5.0
AG
Amanda G.
Founder
Share
"Simple, easy to use free forms"
What do you like best about Jotform?

Having worked in non-profits for so many years, I often didn't have company access to software. Finding Jotform was a huge asset to me because I was able to create forms for community programs and grants without having to worry about the cost. Jotform is super user friendly and the account setup was quick. There are templates to choose from if you aren't super comfortable building your own form. I particularly like how I linked it to my e-mail and was able to get responses in real-time.

What do you dislike about Jotform?

With any free program, there are always downsides. My biggest complaint about Jotform was the lack of customization in terms of format.

What problems is Jotform solving and how is that benefiting you?

Jotform solves the problem of needing a quick way to get feedback without paying a huge ticket price. This benefitted me because I have always worked in non-profit or grassroots organizations that do not have extra money for software. I was able to get the information I needed quickly without having to spend time searching for a solution.

Small Business (50 or fewer emp.)
Feb 04, 2024
 Source
Overall Rating:
5.0
Elizabeth (Biz) W. avatar
Elizabeth (Biz) W.
Owner And Lead Designer
Share
"Jotform has helped me streamline my business!"
What do you like best about Jotform?

I love how user friendly Jotform is for me and my clients.

What do you dislike about Jotform?

I don't have much to say other than it's a bummer to have to pay for the service! Wouldn't it be nice if everything was free? Haha

What problems is Jotform solving and how is that benefiting you?

I use jotform to do surveys for my clients and contracts!

Mid Market (51-1000 emp.)
Feb 01, 2024
 Source
Overall Rating:
5.0
Quoc V. avatar
Quoc V.
Director Of Technology
Share
"The Swiss Army knife for workflow processing"
What do you like best about Jotform?

Grreat for all types of workflows in a school.

What do you dislike about Jotform?

A lot of choices so you should budget your time.

What problems is Jotform solving and how is that benefiting you?

School registration forms, COVID forms, business forms.

Mid Market (51-1000 emp.)
Feb 01, 2024
 Source
Overall Rating:
5.0
MM
Mohamed M.
Founder
Share
"Jotform Review"
What do you like best about Jotform?

very easy to use cover all your requirements easy to integrate

What do you dislike about Jotform?

noting its really easy to use and its a very good system

What problems is Jotform solving and how is that benefiting you?

integrate surveys with salesforce create online leads tool create online forms

Small Business (50 or fewer emp.)
Feb 01, 2024
 Source
Overall Rating:
5.0
TK
Tess K.
Founder
Share
"A lot for your money: excellent features, integrations and workflows"
What do you like best about Jotform?

Very easy to use and has a lot of useful features and integrations. Covers almost any scenario required by a form builder. Very responsive to questions.

What do you dislike about Jotform?

Not easy to integrate outside of the Jotform ecosystem e.g. if you build your own app and want to use your own database.

What problems is Jotform solving and how is that benefiting you?

We use it within the education sector, to remove paper based procedures such as student attendance, evaluation, sign off.

Small Business (50 or fewer emp.)
Feb 01, 2024
 Source
Overall Rating:
5.0
Meir G. avatar
Meir G.
Owner
Share
"Great platform"
What do you like best about Jotform?

how easy it is for customers to sign and the easy integration

What do you dislike about Jotform?

not much it is a great product so not much

What problems is Jotform solving and how is that benefiting you?

online signing before people come to a class

Small Business (50 or fewer emp.)
Feb 01, 2024
 Source
Overall Rating:
5.0
Anne H. avatar
Anne H.
English Coach For Ambitious Professionals
Share
"JotForm: Highly Recommended for Unleashing Seamless Efficiency"
What do you like best about Jotform?

I love that jotform integrates with email service providers and my scheduling system. Additionally, I use the jotform contact form on my website. I appreciate that you can make intake forms visually appealing and also link the form to paypal and stripe for easy purchase. Also, there are tons of tutorials and fantastic customer support to walk you through any issues. I've also used it for class surveys and for getting feedback from my students and you can make the forms visually appealing and easy to use and submit.

What do you dislike about Jotform?

The calendar app that is included for free in jotform wasn't too easy for me to figure out and use. So, I use a different scheduling system that has more features.

What problems is Jotform solving and how is that benefiting you?

Jotform provides me with a wonderful contact form. When I launch a course, I use it to see who is interested and to survey students about their previous experience.

Small Business (50 or fewer emp.)
Feb 01, 2024
 Source
Overall Rating:
5.0
JH
Jonah H.
Founder
Share
"Jotform Makes Hiring a Breeze"
What do you like best about Jotform?

We love using Jotform to screen candidates

What do you dislike about Jotform?

When cadidates link their resume, the links are ussually broken.

What problems is Jotform solving and how is that benefiting you?

Our application process is now more streamlined. We can easily update questions in our applications and sort candidates.

Small Business (50 or fewer emp.)
Feb 01, 2024
 Source
Overall Rating:
5.0
Scott S. avatar
Scott S.
National Sales Manager
Share
"Jotform is a very versatile"
What do you like best about Jotform?

Jotform can be used for a majority of tasks. I use it for contracts and they also will have a signature form if you need it. Jotform also can be used surveys and forms. It has many integrations to 3rd party apps. I don't other programs, Jotform will do anything you need. I use Jotform everyday.

What do you dislike about Jotform?

Sometime when you submit a requests but they don't have an answer, they say they will submit a ticket to add the new feature.

What problems is Jotform solving and how is that benefiting you?

Jotform benefits me since Jotform is very verstile and I don't need to use othe software or programs. It allows me to cut down on my subscriptions and expenses.

Small Business (50 or fewer emp.)
Jan 31, 2024
 Source
Overall Rating:
5.0
AR
Andrew R.
Founder
Share
"Awesome Software"
What do you like best about Jotform?

This software is awesome! We use this for vendors apply for a festival and it it perfect. It integrates with our Square system easily, and it's easy to set what fields are required, such as uploading pictures, so vendors can't submit applications without their corresponding photos. We have it setup too that once an application is approved or denied, one click notifies the vendor of approved or disapproved status.

What do you dislike about Jotform?

It does take a little while to setup nut its worth taking the time to do.

What problems is Jotform solving and how is that benefiting you?

We tried multiple different ways to setup online applications and nothing ever worked well. Jotform did everything we were looking for and more. It has made our whole process so much smoother.

Small Business (50 or fewer emp.)
Jan 31, 2024
 Source
Overall Rating:
5.0
SP
Shanika P.
Founder
Share
"Quick and easy"
What do you like best about Jotform?

You can customize your form and take various payment methods

What do you dislike about Jotform?

If you ask for a specific type of information the form disables with out warning

What problems is Jotform solving and how is that benefiting you?

Client intake, it make's onboarding so much easier

Mid Market (51-1000 emp.)
Jan 31, 2024
 Source
Overall Rating:
5.0
ER
Edwin R.
Founder
Share
"Una gran Herramienta"
What do you like best about Jotform?

Es una herramienta que me encanta por lo versatil que es, muy intuitiva, facil de usar.

What do you dislike about Jotform?

Desde que he probado jotform no tengo queja alguna

What problems is Jotform solving and how is that benefiting you?

Eficientar el tiempo de aprobacion en el pago de proveedores, anteriormente se tarbadan 48 horas para buscar esa aprobacion, con Jotform ahora se tarda 10 horas y se logro detectar donde se creaba el cuello de botella.