SurveySparrow Reviews & Product Details

easy to use tool with some extra features like sync with drive that allows you not only to do a survey but also to get insights on the responses

I'd have like to have an option to display a "good bye" page after the survey is done

I used it for an internal company survey. It worked well without any errors

Ease of use and minimalism. I like that it makes it easy for people to provide feedback or input their information.

Nothing! I think it is a stellar product.

Surveying problem and its benefiting me by being very simple and easy to use.

Looking for something similar visually to typeform with better features and usability for the end user. This is the software for you!

I havent found anything I dislike really yet. It has all the features I was looking for and more.

the ability to create surveys that customers and employees actually want to take. It benefits me by making it easy and fun!

After trying some other pricy platforms we landed on SurveySparrow and was amazed by ease of use, features and pricing. Highly recommend!

The UI can be improved to be a bit more user friendly. For example adding and images was a bit confusing as we didn't know what size works best for desktop and mobile

It helps us get quick customer feedback in a timely manner and pricing is reasonable

SurveySparrow integrates right into our emails so our clientele doesn't have to leave the email to review us!

I don't like how surveysparrow isn't providing us with a high enough response rate. This could be better by perhaps making our own surveys shorter.

It allows us to determine if there's anything we can do to make our guests stay better in the middle of their stay instead of at the end

Easy Customization, Great User Interface.

Expensive Plans, which are unaffordable for some Org

I got help to get C-Sat

I really enjoyed the creativity and diversity of templates available to me when I was creating different forms and applications through survey sparrow. I also think visually you can do a lot more then with other platforms, and that makes people more willing to complete each survey.

I truly can't think of anything that I dislike about service Barrow,, I found the Interface to be incredibly accessible and streamlined for me to use without any real training.

N/A

The user interface is straightforward to use, it has many capabilities, and the customer service team is always very responsive when we have a question. I really appreciate them!

We didn't realize ahead of time that using an email embed via HubSpot would collect responses as "Anonymous." We were under the impression it would pick up First and Last names.

We needed a platform to send an NPS survey to our customers and analyze the results - SurveySparow has been effective at doing both!

So easy to use and so simple and beginner friendly

Can be quite slow sometimes but this is only on occasions

Efficiency which allows me to get more things done faster

Easy to use, I found setting up a new survey and sending it out to my clients to be simple and straightforward

I don't have much critical feedback. Perhaps it would be nice to have more options to build-in NPS score

I need to get client feedback about their experience with us. This gives us an easy way to do that.

Robust features and looks great for our clients and employees.

We started on promotion and when that ends the cost will be higher than I would like.

Gathering feedback from both clients and employees.

SurveySparrow is a robust software and offers lots of nice functionalities. It's really flexible

Some features were not exactly how we want (branching the questions, for example)

A really nice experience for user where other software offers dull designs. People really love using it

I really love the ease of customizing the pre-existing templates, which for me is great because some of them aren't exactly the "theme" of what I need but I quickly tweak for my startup's needs. The best feature I think, is the ability to have your survey participants upload a variety of file types. This made collecting testimonials a breeze because sometimes it's just easier for people to share a quick audio of their wins, or a video. Or maybe just a note. Anything that makes it easier for my people, is a win for me!

I wish there were a bigger variety of templates like one specifically for collecting testimonials or case studies.

It is solving the problem of how to make data collection, and prospecting engaging, and feel like a cohesive brand experience...affordable for a one-person startup.

Speed, survey design, analytics and simplicity from user perspective

Nothing so far. Could improve their marketing. Wasn't easy to find them. I find them better than survey monkey. Also the enterprise version is value for money from a pricing perspective.

NPS Survey

We got over +100 responses in less than 15 minutes

Not everything is translated into the selected language

Easy customer discovery

Ease of use was incredibly helpful. All employees found it very user friendly

Truly nothing, maybe some specific question suggestions.

Engagement interests and learning what our employees were looking for the most!

Very flexible, and very intuitive. Can write simple or complicated surveys with dependants on other questions.

Nothing really. It meets all of our requirements

We are using it to run online proxies for annual general meetings for condos.

Surveys with survey sparrow feel a lot more conversational and friendlier. A lot of respondents will have a lot of fun engaging with your surveys which are also mobile-friendly and can be integrated on multiple platforms such as websites or landing pages.

It is a bit pricier compare to the other free popular survey maker options. However, this offers you so much more insights and features that pricing will end up making sense.

SurveySparrow is a great solution and tool for any user experience researcher or anyone in product design. It is also great for marketers, entrepreneurs, or enterprises of any size. This tool can be used with collecting quantitative or qualitative answers from users. It does a great job.

The best part about this app is that it is easy to understand and simple for employee management, surveys, etc. This platform is handy, and I will continue to use it in the future.

So far this platform is really good and well made but if i were to say something i dislike it would be the amount of bugs i encounter on a daily basis. This is still understanding because every website is not perfect and there are still some bugs that need to be fixed, but overall this website is great!

SurveySparrow has solved many things, especially employee management and surveys. The app is easy to understand and you could make a survey within minutes. 10 out of 10 overall, has been a useful tool.

The option to attract and keep audiences engaged takes this tool to another level. Tag on the back-end analytics and reports, and Survey Sparrow is an all-around treasure to work with. The only downside... the lack of flexibility in the free account. The free account is basically a waste of time.

The free account is basically a waste of time. Allow better access to reports for free

Social media management