Sendpulse is best known for being an email marketing platform that was seamlessly built for emails, SMS, messenger chatbots, and popular messaging apps like Telegram and Whatsapp. The convenience of having all these means it’s easier to reach your business through different channels and it makes it so much simpler for brands to track communication across different platforms. With Sendpulse, businesses can build adaptive emails, set trigger emails and get sent across different stages of the sales funnel, engage with leads and customers, send push notifications, launch SMS campaigns, and send up to 12000 messages for free through an SMTP server.
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Segment |
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Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
They have pricing based on per month basis or pay as you go, works out very nicely.
Payment is for per marketing method. Would be great to pay for credits, on which you can spend on different marketing methods, instead of paying for every method separately.
Easy to use. Built in templates. Allows testing and previews.
All the necessary options included in each plans (instead of the need to be ones separately). And, for sure, email, crm, sms, wa and other platforms -- are all there!
The "freshness" of the CRM interface, but it's pretty new, so considering my background with Sendpulse, I'm sure, they will handle it very soon.
I have 2 businesses and it's pretty easy to handle all of the marketing messaging tools at one platform. That's awesome.
Its so easy and the platform is clean and simple
I couldn't find any downside. Well maybe the free option could include the capacity to send to more than 500 subscribers
Reach my customer quickly without a long process
I'm working first time with sendpulse and didn't expect that this will be like that. Finally I can help my customers in easy way. Implementation was so quick. Multifunctional dashboard easy to use for everyone. A lot of functionality and guides at every step. Sendpulse is adding more hidden functionality to my self and more time for other things. I'm using it daily. Many Integrations are done. Customer support is working well. Thank you Sendpulse ❤️
Should be in polish language too but English is enough for now
Managing grups
fast loading, user friendly interface, quite easy to use. free for some integrations.
there are some paid features but it is very reasonable and worth it
I save a lot of time replying to chats from potential customers whose content is the same and repeated
it is the edit menu on the EDM campaign that I love the most. I can easily find the mailing template in the library and edit it just as what I want, visually and simply. Also this EDM have some basic controls on your mailing list, but you don't need to worry about it, because it's better than mailchimp, mailchimp is just too strict and you will find it's easy to frozen your account.
The most I dislike is too less amount of Email verification right for me. We all know we should do some email verification before sending a campaign. but the email verification limits for each month always prevent me to verify all of my lists. the second is there is some content written in the Russian Language, although I know Sendpulse is a Russian company-owned platform, I rarely don't understand any Russian language, English is still the most used language.
Sendpulse had made my business and email look more professional and official, it makes our company looks stronger in marketing though we are a small company and out of hand to work detail work by specific job occupants.
they have amazing integraions with other systems
i like every services on SendPluse there is nothing to dislike it
facebook messenger auto replies, this is the most important issue
affordable pricing compared to other on the market . Offer multiple service my business needs into one easy dashboard .
nothing yet i will update later if needed
they offer multiple service into one , so my business can save money
Muy completa y facil de administrar esta plataforma. El plan basico incluye hasta 2000 contactos. El bot de respuestas iestá incluido también, lo que te permite hacer campañas masivas de whatsapp.
Hasta ahora no encuentro problemas en la plataforma
Pues se hace cargo de mis envios masivos a los invitados de mis clientes a sus eventos, de manera directa y por un canal veloz como whatsapp
Graphical User Interface of Sendpulse Website is amazing, its much easier to use and easily understandable. I have subscribed for WhatsApp ChatBot and found that incredible experience ever. I recommend everyone to try atleast its TRAIL Version to feel the awesome experience.
Not found any downfall or any dislikes except its pricing. Its pricing is little bit higher, comparison to other competitors. But overall I know that Better thing is always costlier, So that's not the dislike or downfall in my opinion.
SendPulse is providing an incredible chatbot experience to reach our valuable customer's easily in our day to day life to solve their problems. I will try all features of SendPulse in near future as per my requirements.
Simple and Intuitive Interface: SendPulse provides a user-friendly and easily understandable interface, making the creation and sending of campaigns quick and straightforward tasks. Versatility: SendPulse combines email campaigns, SMS messages, and messenger communication in one platform, making it a versatile tool for customer communication. Automation: I greatly value the ability to create automated campaigns that respond to my subscribers' actions. This helps me save time and increase the efficiency of my marketing efforts. Customer Support: The SendPulse team offers excellent customer support, always ready to assist with any questions or issues that may arise.
I do not see any disadvantages in this service.
Enhanced Engagement: SendPulse assists in solving the issue of subscriber engagement. With features like personalization, A/B testing, and segmentation, users can tailor their messages to suit the preferences and behaviors of their audience. This, in turn, increases the likelihood of higher open rates and click-through rates. Analytics and Insights: SendPulse provides robust analytics tools that address the problem of measuring campaign effectiveness. Users can track campaign performance, monitor subscriber behavior, and gain insights into what works best. These insights empower users to make data-driven decisions, leading to improved results over time.
Service is true and everything is easy to use. I wish I would have known about this before. I have tried many different bulk emailing programs and a waste of time and money. I already increased my sells by 300%
just learning all of the options and different programs. It is a lot to take in but worth it. It is to understand and there are helpful videos on youtube with clear instructions.
All of my client's emails go directly into the inbox, which makes a huge difference when it comes to reliability and client confidence versus finding your important email it the junk box.
Connection to chat bots it seems like a easy process
nothing so far. seems easy enough for even myself
All of my mass emails i want to send to my customers. I want them to enjoy their experience
send pulse was of great help in starting out the guestsnhost application an event management solution for ticketing, sending out invitations that are largely dependent on sending transactional emails. With Send Pulse we started the free plan while testing and we upgraded gradually. Customer care was always helpful in answering questions which gave us the confidence to make a purchase. Sendpulse is a great SMTP Provider. Their services are all-encompassing. I will stick with them for all my services including email campaigns, live chat, WhatsApp Bussiness API, etc
I hope there can be an overage plan that allows you to pay a small charge if you exceed your monthly sending limit. This would enable us to pay a small overage charge if our email exceeds the monthly plan before we increase our monthly plan based on our business requirement.
send pulse is helping us solve our email deliverability as our business process in GUESTSNHOST is mostly dependent on transactional email. Sendpulse is helping us achieve this at a fair price since we are a start-up without external funding
The pay as you go program is seriously very fair and does assist you at the times that you need it when you need it. I think the name SendPulse is captivating.
I had a bit of an spent time at recorrecting the sender's mail.
It comes with an much more user friendly interface I have not seen in other places. I also think that it loads pretty fast and has an very special charisma as a program.
It has most of the featuers that I've been looking for in one service. Previously, I was working with multiple services and was considering using Zapier to integrate the various services.
So far, the only real issue I had was that some of the website and automation functions are a bit rudimentary, but for the value I'm getting and what I need for a small business, it's more than sufficient.
I had been using another very affordable service, MailerLite, but they don't offer text. I switched to Omnisend for a month, but their system is a bit buggy and it's a little expensive. SendPulse lumps all of the features together and does so very affordably. The SMS pricing is the lowest out there, but it's more than made up for.
The platform is very intuitive and the plans are flexible. This is very helpful for agencies with multiple clients. I also love the affiliate program.
There is nothing that I dislike at all. I came from other platforms with less flexibility and higher costs.
Email deliverability is awesome, and the flexible pricing and cost-effectiveness of SMS make this something that all of my clients can utilize.
The free version of SendPulse is very awesome, not to mention the paid version. SendPulse is very easy to use and navigate even for a newbie in Email marketing. The CRM tool is a splendid tool. I have tried other tools, but I must say SendPulse is a gamechanger.
The Csv file can not be exported with the free version and the free version allows for just one landing page. I wish the free version can allow for at least 2 landing pages.
SendPulse helps my business automation and put systems in place to aid my efficiency and productivity. It increases my speed and helps achieve faster and better results.
Email marketing got us to Sendpulse, but we've been able to build a whole new product with the Sendpulse Chatbot - and the time it took to build was insane (only a few days).
The Sendpulse API access token, which expires every hour may not have to or at least the developer should be given more control over the access token, like setting their own TTL and deactivating the token at any time from the dashboard.
We use Sendpulse to send transactional emails to our users, and it is cost-effective compared to how much we get charged by other competitors. We've been able to save for other operating costs.
I have been researching bots for months now. I am a perfectionist and hate to be limited. Ive tried many and I have not found one that I am loyal to. When I found SendPulse I was not looking for a botbuilder, I thought I had my mind made up but once I saw how advanced the automations are and how its structured more as a conversion machine with Automations and Triggers... it really is very advanced and has some NLP like features but much easier to wrap your head around compared to Dialogflow.
They offer a lot of services, I initially thought of them as a Push Notification company... sometimes offerings can be watered down when they offer too much in one umbrella but I havent been signed up long enough to say that...
Simplifying the chatbot building process and connecting to ChatGPT for more adavced options.