Omnify helps companies unleash their full potential through useful tools that include all-in-one scheduling and reservation to help streamline operations. The platform is built to cater to businesses of all sizes and supports core features like class scheduling, event management, and member management as well as seamless integration with other useful apps.
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Segment |
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Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
Training | Documentation |
Languages | English |
Omnify is definitely worth the money and is an effective solution for simplifying administrative tasks. I have enjoyed working with them! They offer easy-to-use, flexible customisable software, offering fantastic customer service and personalised technical support. Overall, Omnify provides companies with an efficient and user-friendly solution for managing bookings, customers and revenues. The platform is also easy to set up and design, making it a great choice for businesses of all sizes :)
Not all the features are accessible, but you always have the option to upgrade, and the team can offer you some good deals as well
One of the most notable features of the free plan is its flexibility. Businesses can manage up to 100 appointments and bookings per month, which is ideal for small businesses or solo entrepreneurs. The platform allows users to customize their bookings, schedule classes or appointments, and even accept online payments, all while offering a user-friendly interface. Another impressive aspect of Omnify’s free plan is its automation capabilities. Users can automate appointment reminders and follow-ups, which helps reduce the chances of missed appointments, thus enhancing customer satisfaction.
Once we had the reservation website in place for our community tennis courts, all court use issues have ceased.
There is a limit to the restrictions but it has been great so far.
The team understood our needs and created a reservation website that meets the needs of our community. It has been great for our management team as well.
It is very user-friendly. Their UI is the best. All the essential features that should be there on a booking platform are present. Their team has made the booking flow so simple and practical, and I have not received any complaints from my clients. They keep working on the software to add more features like they just revamped their service creation page and it made things so much easier, easier than how it already was. They also have an app that makes it easier for me to mark attendance.
A little more customization and discount on the top plans would be helpful. They do give out special discounts when you reach out to the support team.
This helps me keep track of all my numbers and clients from a single dashboard. I have stopped opening 10 different sheets at once to manage my business. I can also accept payments very easily by integrating a payment gateway. I can also integrate multiple zoom accounts, which makes it easy for my entire team to conduct online classes.
Omnify support helps make my job more efficient.
I don't have anything to say that is negative.
Omnify specifically: Vishnu Anand is helping me setup my classes correctly so it is easier for my participants to register.
The ease of adding schedules and packages. The clear interface of the website makes it user friendly for the clients and patients as well. The pricing and customer support is best compared to other competitors.
None. Have not come across any problems..Whatever problems I have faced has been addressed to by the CS. I would like the omnify app to have an easy attendance marking option for each of my patients or number of days session each have attended to be visible to me and the patients too. Omnify app for patient use if possible can be considered ( they take month long packages so they can use it for that long).
Helping me organize my appointments and plan out my work. Also to help my clients/patients know about all the services I offer. It makes my work look professional.
The user-friendliness is superb , and customer support amazing, what i love most is how th platform just fits into my business needs ,
honestly theres nothing that i dislike about omnify
bookings made easier, intergration with my payment system makes it also easier for my customers
Omnify created a custom solution for our unique registration needs with unique challenges. They worked with us every step of the way to create a system that worked for us and was cost-effective. Customer service was responsive, professional, solutions-oriented, and committed to designing a system that worked and was user-friendly.
I don't have any complaints about our experience with Omnify.
They have helped us design a unique registration system for our organization's large annual event. There isn't another system or company that we've found that has a product that meets our needs or is cost-effective. Luckily, I found Omnify and they have worked closely with us to design a custom system that works for us. They have been very responsive to questions and feedback and have tweaked and added features along the way to make our and our registrants' experience as easy and as intuitive as possible. Thanks to our excellent experience with them this year, we are excited to use their system again for our 2023 festival.
Omnify's booking system provides a detailed dashboard of valuable analytics that help grow my business.
Some of the fields were not editable. Labels like 'Trainers' could not be changed to 'Instructors' to better fit our business.
Omnify offers automated responses and class reminders to better help our process
I loved that they were available whenever I needed help, and working as a volunteer in our community pool, they made my job so much easier. Also, Ashrith was there for my onboarding, and then was there to help me every step of the way, from teaching me how to use the software to our advantage to showing me more features I didn't know about. Any issue I had, Omnify helped us and was available 24hrs a day for customer support. I wouldn't hesitate to recommend to any small business/community entity needing software like this.
The only thing I didn't like was a feature we needed earlier in the year only came online one month after, but in the end, it was great.
We solved our contact tracing with our members during COVID to control our government-regulated numbers. The system also allowed us to offer more flexibility when rules became more relaxed, and the staff was able to check-in and checkout members far more efficiently.
How convient it has made event creation.
It still can't be integrated with whatsapp, but they are working on it
I save time by stramlineing event creation and sign ups
User experientei and business managememt
The calendar could be improoved. You can t go back
Booking management , online incomes
They worked with me to get my project up and running.
I have no dislikes with this product. It works great and fills the needs of my company!
We are using it to offer classes, reserve space, and schedule events.
Excellent customer service. Very intuitive layout and design.
It does get a little glitchy, but problems are swiftly rectified once the developers are notified.
Booking system, onboarding and student management
Simplicity of the platform & customer service. It's very straightforward to use. The team is great at getting on the call immediately and also replies very quickly on their chat feature. They listen to the needs of the business and provide the best solutions they have. If they don't have a feature, they allow you to speak with the product team to see if it's already in the pipeline.
Some features are currently being rolled out like a live feed of inactive customers available on the dashboard. They do have a limitation on the auto-pay feature in that you can't have it set for specific classpacks/membership. It's all or none.
We used to do booking and check-ins all manually for our virtual program. This will help save a lot of admin time and focus on the business.
Simple set-up and user-friendly! Customers love the ease of use.
Timeframes provided for registration need to be more specific to the date and time so that programs can "go live" simultaneously at time of creation.
Omnify has provided us with the opportunity to start a swim reservation system to accommodate the ever-changing needs during COVID-19. Software set-up is easy and user-friendly for both staff and the general public.
Omnify is a perfect booking software for my small business. They have booking solutions for businesses of every size, so you can tell that they really want to meet business needs at a variety of different scales. As a solopreneur, I love their affordable "solopreneur plan" designed perfectly for small businesses like mine, with just the basics that I need to run my booking process smoothly — I love that I don't have to pay for features that I don't need! At the same time, I love knowing that as my business grows, I can upgrade with the click of a button and be sure the software will grow with my business too. Also, the customer service is excellent, by the way. During one of my onboarding calls, I mentioned that I wanted a particular feature that the software didn't have. The specialist immediately forwarded my suggestions to the tech team, and later booked a call with them to discuss possibilities. They ultimately added the feature to the software for me! Unlike the other impersonal booking software companies that I've tried, with Omnify I can actually get help from a real live person anytime that I have questions or concerns.
The only downside I can think of is that because the team is based internationally/remotely, it can sometimes be a challenge to find a time for a video call that works for everyone's time zones. However, I don't mind this too much since we always manage to work something out. Plus, part of the reason that the software is so affordable is because the team is remote — so I can't complain too much!
I used Omnify to streamline my booking and expand into membership-style booking options to help cultivate a dedicated client base. I'm able to save a lot of time and headache with the ability to have all of my bookings in one place. Plus, I can track my income and booking data much more easily.
It makes taking bookings and scheduling very easy.
Nothing yet! Seamless experience until now.
Saves a lot of time and manpower.
The service team is super helpful! We are very happy to choose Omnify as our booking system provider. :)
nothing can complain for now. so far so good!
An easy way to set up various classes. user-friendly and time-saving for both our clients and staff.
The software is very straightforward and very user friendly. And client support team response very quickly and very personalized.
However we did encountered a few issues due to our request and company situation, as well as small bugs from the system but Aby and his team always respond quickly and help us solve the issues from the beginning, so I definitely recommend it!
Attendance, membership and auto payments
We manage communities. Due to COVID19, we have had to create planned usage of facilities that have never required appointments. We entertained many other programs and Omnify was the best solution. It's user friendly, easy to use, and a huge time saver. Omnify's support team has been above and beyond with assisting us during the set-up process. We have had to learn how to operate quickly. When we've had questions or needed additional assistance setting up our facilities, help is only a chat away. Our homeowners have been extremely happy with how easy Omnify has been to use the system. We have not had to assist anyone with scheduling or canceling an appointment/class. Which is amazing as we have hundreds who will be using this summer.
We have not found anything to dislike yet! Any issue we have had has been quickly remedied with training or a quick tip to show us how to achieve what we want.
Due to local government restrictions during the COVID pandemic, we are now having to plan and require limits on areas of the community that have not had to have restrictions on numbers/max attendees in the past (i.e. Fitness Center, Swimming Pool, Tennis Courts). We had to quickly come up with a solution to provide the community with a way to use these communal facilities in a way that was fair. First come first serve isn't always practical. Instead of reinventing the wheel & creating more work for ourselves, we chose to go with Omnify.