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Mixpanel
Advanced User Analytics Simplified
4.6
(1,091)
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Mixpanel Reviews & Product Details

Mixpanel Overview
What is Mixpanel?

Mixpanel is an analytics platform used by companies to improve user engagement and boost retention through features such as behavior tracking, funnel analysis, and A/B testing with the intent of streamlining the user experience.

Company Mixpanel, Inc.
Year founded 2009
Company size 201-500 employees
Headquarters San Francisco, CA, USA
Social Media
Managed by:
NS
Nilan Saha
Founder
Mixpanel Categories on Findstack
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What Mixpanel is best for?
How does Mixpanel compare to Kissmetrics?
What are the pros and cons of Mixpanel?
Mixpanel Product Details
Capabilities
AI
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Training Documentation
Languages English
Mixpanel Features
A/B Testing
API Access
Anomaly detection
Automated Insights
Behavioral Analytics
Churn Analysis
Cohort Analysis
Conversion Tracking
Cross-device Tracking
Custom Dashboards
Custom Event Creation
Data Import/Export
Data Visualization
Event Tracking
Funnel Analysis
Goal Tracking
Heatmaps
Integrations
Mobile Analytics
Multi-Channel Attribution
Predictive Analytics
Real-Time Analytics
Reporting and Data Export
Retention Analysis
SQL Querying
Segmentation
User Feedback Collection
User Journey Mapping
User Profiles
User Tracking
Mixpanel Media
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: July 02, 2024
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1,091 Mixpanel Reviews
4.6 out of 5
Small Business (50 or fewer emp.)
Aug 21, 2018
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"A good analytics are produced as well as efficient"
What do you like best about Mixpanel?

i used the revenue integrated to my system, it worked well

What do you dislike about Mixpanel?

nothing really but then some may find some flaws

What problems is Mixpanel solving and how is that benefiting you?

Estimation of revenue,

Enterprise (> 1000 emp.)
Aug 14, 2018
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Helps me know everything about my customers"
What do you like best about Mixpanel?

With Data driven product approach, Mixpanel helps me make decisions on how my customers have been using the app. it helps me be the single platform that I can use to make customer-centric data-driven decisions

What do you dislike about Mixpanel?

Better metrics and capabilities on Messaging capabilities. The analytics on the Push capabilities are just meh . More robust A/B testing platform. Better behavioral driven predictions

What problems is Mixpanel solving and how is that benefiting you?

Data driven decisions. And one stop shop for all my needs from events , to A/B test to messaging

Small Business (50 or fewer emp.)
Aug 14, 2018
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Lots there, but could be more user-friendly for the not-so-tech savvy"
What do you like best about Mixpanel?

The graphing functions allow me to share valuable data with clients in a visual, transferable way.

What do you dislike about Mixpanel?

The only way I would put myself over to a promoter score would be if there was a guided walkthrough when I logged in. Lots of customer success managers like myself, with less data experience, use Mixpanel, and sometimes I need to bug developers on my team to get stuff done. All in all, I probably could learn more.

What problems is Mixpanel solving and how is that benefiting you?

Client success issues, UX design, etc.

Small Business (50 or fewer emp.)
Aug 14, 2018
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Great Tool - Needs More Guidance On Use"
What do you like best about Mixpanel?

Completely customizable to your company's needs. You get total visibility into how users engage with your app which is amazing.

What do you dislike about Mixpanel?

There are probably many amazing features that are under utilized by my team because the on-boarding for Mix Panel is a bit lacking. I would love if they sent out frequent "how-to" articles or more info around feature releases.

What problems is Mixpanel solving and how is that benefiting you?

Growth, retention, engagement, product feature testing.

Small Business (50 or fewer emp.)
Apr 06, 2018
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Not perfect but efficient and effective"
What do you like best about Mixpanel?

Mixpanel can be useful almost off the bat as it gives you a snippet of javascript and a simple tracking line to add to start seeing data. With this data, you may be able to start making informed decisions.

What do you dislike about Mixpanel?

However, manually adding events can become cumbersome. Mixpanel now has a new mode that allows you to set up events through a GUI that overlays your site but does not populate data in all modes(such as Live mode).

What problems is Mixpanel solving and how is that benefiting you?

I used Mixpanel as an analytical tool. The use was mostly checking the attribution of incoming web traffic. Knowing where traffic was coming from and how they interacted with the site allowed to put the effort in effective areas.

Small Business (50 or fewer emp.)
Mar 28, 2018
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Simple tool with amazing features"
What do you like best about Mixpanel?

This took got all the information I need. It also triggers events of the apps and it's the best!

What do you dislike about Mixpanel?

The colour of the app maybe. It's a little confusing sometimes.

What problems is Mixpanel solving and how is that benefiting you?

All users information is right there!

Mid Market (51-1000 emp.)
Jan 08, 2018
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Easy Data Viz and Analysis for User Actions"
What do you like best about Mixpanel?

As a product manager, I really love having Mixpanel as a complementary tool to Google Analytics. It allows me to further evaluate and more easily setup flows to track against and understand to inform decisions. Once you have Mixpanel setup on your site it's really easy as a non-development to have anyone go in and walk through the tutorial to setup *any* flow to track KPIs on which makes adoption easy and data accessible.

What do you dislike about Mixpanel?

A lot of the basic items I listed, such as the easy flow setup, is hidden. It would be great if there was an easy to use tutorial on the site for anyone to start at anytime or breeze through a quick doc on common use cases. Some of the best features of Mixpanel are hidden while others are just bloated and confusing. The UI alone could really use some UX improvements so a user can more quickly understand, right off the bat, the difference between utilizing Insights, Segmentation and building out actionable and beneficial Dashboards.

What problems is Mixpanel solving and how is that benefiting you?

Understanding user adoption on features and usage of current UI elements/workflows.

Small Business (50 or fewer emp.)
Jan 03, 2018
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Works well for event based data but has limitations."
What do you like best about Mixpanel?

can see every click if you set this up correctly. Once you are used to it it's a great tool.

What do you dislike about Mixpanel?

Really difficult to get your head around. Have to build a lot into the product to get basic events data.

What problems is Mixpanel solving and how is that benefiting you?

Working out how people use our app and learning from it.

Mid Market (51-1000 emp.)
Dec 15, 2017
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Mixpanel"
What do you like best about Mixpanel?

Easy to access metrics for the entire team - we now use this regularly across all departments for performance tracking

What do you dislike about Mixpanel?

The set up process is incredibly long and laborious in order to be actionable for your team

What problems is Mixpanel solving and how is that benefiting you?

Marketing analytics, product usage, email marketing triggers

Small Business (50 or fewer emp.)
Nov 21, 2017
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Great UI and Quick Onboarding Ensures MixPanel is an Easy Win"
What do you like best about Mixpanel?

I like how Mixpanel presents it information (great UI) and how easy it is to onboard new users.

What do you dislike about Mixpanel?

I wish that some of the documentation was clearer, but overall it is a great tool.

What problems is Mixpanel solving and how is that benefiting you?

We can track the usage of our customers and how the interact with our product.

Mid Market (51-1000 emp.)
May 31, 2016
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Exhaustive and easy to use"
What do you like best about Mixpanel?

I like how you can track the actions of individual users.

What do you dislike about Mixpanel?

It could use more user acquisition features.

What problems is Mixpanel solving and how is that benefiting you?

I wanted to go beyond traditional analytics and understand the complete experience.

Mid Market (51-1000 emp.)
Jan 12, 2016
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Mixpanel is a great tool for better insights to what your users are doing"
What do you like best about Mixpanel?

Mixpanel gives a really great user and event centric view to what's going on in your site. Google Analytics gives you the big picture, but Mixpanel allows us to get into the details.

What do you dislike about Mixpanel?

Some of the more advanced things we were trying to do were not possible in the system. Admittedly, I haven't revisited our setup in about 6 months, so some of this might be possible now. They have been adding features rapidly. What we were trying to do was break out their funnel views into a more granular view, being able to segment even further within. I was also disappointed in their browser breakdown by user. This was very minor, but when trying to narrow down drop-off by browser version, I need to know more than if it's just IE. I need the version. The setup is pretty simple, but takes effort to get everything working in a way that makes sense for our system.

What problems is Mixpanel solving and how is that benefiting you?

Mixpanel allows us to see what users are doing on our site. We find trends, measure feature use, and optimize our designs based on this information.

Small Business (50 or fewer emp.)
Dec 01, 2015
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"A great tool for analytics"
What do you like best about Mixpanel?

Mixpanel is a very powerful tool that can provide a ton of useful information about how users engage with your website. Mixpanel measures several different things including: the occurrence of specific events, event funnels, and retention. Combined, these are all very helpful for providing a picture of how users behave as well as our most and least successful features. Lastly, the customer support is excellent.

What do you dislike about Mixpanel?

One downside of Mixpanel is that we need a developer to set up events. it would be nice if it were easier to set up the events for anyone on the team.

What problems is Mixpanel solving and how is that benefiting you?

We use mixpanel to track user activity on the site. This allows us to have a better understanding of user behavior, conversion points, and ultimately make better product decisions.

Small Business (50 or fewer emp.)
Sep 16, 2015
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Solid tool for tracking events"
What do you like best about Mixpanel?

The funnels work very well. They allow you to easily define your rules for the events you are interested in. It has a very clean and intuitive UI. The "Live View" is another feature I turn to often. As a developer, I like their suite of client and server side integration APIs and the documentation is comprehensive.

What do you dislike about Mixpanel?

Outside of funnels, I don't use Mixpanel for most of my digital analytics needs. With the limited scope of features that I use, everything works as expected so there's not much to dislike.

What problems is Mixpanel solving and how is that benefiting you?

We use Mixpanel to track how users engage with a new feature and create metrics around the registered events to determine the success of the developed features.

Small Business (50 or fewer emp.)
Apr 24, 2015
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"My Experience on Mixpanel"
What do you like best about Mixpanel?

Customization of the panels UX

What do you dislike about Mixpanel?

UI can be better

What problems is Mixpanel solving and how is that benefiting you?

Analytics