Contentful unifies content via a central hub and helps structure it for use across various digital channels. It also easily integrates with numerous other tools through open APIs. Contentful lets users bring their content anywhere using our APIs, and completely tailor their content structure while using your preferred programming languages and frameworks.
Capabilities |
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Segment |
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Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPhone |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
I like that Contentful has a user-friendly interface, the ability to create and manage content in multiple languages, and its robust API, making it easy to integrate with other applications and services. Additionally, Contentful offers a flexible and scalable architecture that allows users to quickly and easily create and manage content for websites, apps, and other digital channels.
Its learning curve can be steep for users new to content management systems. Additionally, some users may find the platform complex and overwhelming, with many features and options that can be difficult to navigate.
We have multiple pages editable by many cross-functional teams at my company. We sometimes want to keep things open to some groups and not for other groups. Contentful has a good Role Based Access Management approach that helps us keep the gates in place.
As a content manager, I've worked with other CMS systems like WordPress, but Contentful is by far the easiest to use. The interface is pleasant, and I enjoy creating unique strictures for each webpage or email. I'm not a developer whatsoever, and I found it really easy to navigate and learn.
I haven't had any issues with Contentful. I am still learning new tips and tricks as I go, but that's just par for the course.
We previouly used HubSpot but it wasn't as scalable. Contentful helps us do more, with less effort.
Contentful is a cloud-based service, eliminating the need for users to manage infrastructure and ensuring high availability.
Some users like myself find the content entry and editing interface less intuitive compared to other CMS platforms.
Traditional CMS solutions can be restrictive in terms of customization. Contentful offers flexibility in content modeling, allowing you to tailor the system to your unique requirements. Benefit: Contentful can accommodate the growing needs of my digital projects without sacrificing performance.
It is simple and flat. It was easy to adapt. Most of our developers enjoy using Contentful, easy-to-build or find already-built Apps (widgets; you guys chose a confusing name).
I do not have something in particular that I dislike. Maybe taking the flat structure a level too high. I would like to have folders at least for the assets. It would make organizing easier when used from other places over the Assets API. When using your cloud UI, it works great, but its quite a nightmare when we have to use that in our applications directly.
Very simple, but powerful tool. Makes it easier to integrate in our current setup. Especially for assets its a game changer. Now our products are in sync so we only need to use one set of assets.
The level of customization we got with it. Also, it's not simple, but all the team got to understand, and Marketing is now free to create content fast.
The nested approach of components is what was more complext to explain to the team. And it has sometimes created problems, especially during the first weeks.
Enabling all teams create and modify our webpage, without needing any dev work.
I love the authoring experience in Contentful; it's very flexible for composing structured content. It's easy to teach the platform when content types follow best practices, and learning it is effortless.
I think that they need to address competitors more directly. Maybe the devs don't love it like before?
They are continually improving the UI and Releases Workflows.
The overall user-friendliness is my favorite contentful feature. When I first began using the application, I required very little walk-through during training and find it extremely easy to train new hires.
I wish updates were reflected sooner. I know it doesn't actually take long. Still, when our company requests report updates, we typically hold an affiliated email until updates are reflected. This scenario is typically an issue when updating pdf attachments. (And really only an issue because we're pestered by team members who do not use contentful as they believe we have not made the requested updates until reflected on their end.) There are two additional hangups I've encountered: 1. When uploading a large photo asset that I want to resize within Contentful they often time out/glitch using the resize feature and I will resize outside of contentful, then re-upload. This is a minor issue. 2. Strikethroughs are inconsistently displayed, sometimes correctly and sometimes showing the <s></s> html.
The best thing contentful solved was the ability to stop using an extremely outdated WordPress. We were legitimately counting down the days until we made the switch!
UI it's really beautiful and the experience is pleasant to the users. Also, it helps the productivity of the teams in general. From a dev perspective (my role) helps a lot, cause we don't need to be careful of the content in code, so we just leave the responsibility to the content authors and this improves development time.
Sometimes the UI doesn't load changes in real-time so we need to reload the page to see the changes. If we make changes in nested content types, no button allows us to publish all the changes at the same time and we must accept each one individually (sometimes it is a bit annoying, although it is not a big problem)
It allows managing the content of the page without the need to make changes in code. This allows speeding up content management processes, and allows the team to make changes in production without the need to make changes in production and deploy them in different environments before seeing the final changes in production.
Contentful is an Easy, fast, and perfect scalable headless CMS. I've used it multiple times, and it was a pleasure to work with it.
Maybeybe some build-in content types would be helpful.
Content Management System for websites and web apps.
Contentful has been awesome to work with. I set it up to host the content for my software development company and it has been a breeze to use and create articles to generate inbound traffic. I've talked to a few staff members for help and they're always super quick and friendly. Fantastic company to work with so far!
Nothing! It's been a great tool for my business and I haven't run into any problems using it so far. The API for JS was very easy to use and took me only a day to integrate into my website.
Contentful makes my life so much easier by allowing me to create & manage content for my page without having to modify the source code. In the past, I would edit these pages manually and if a customer wanted an edit, I would have to go modify the code to match their content. Contentful allows me to hand a log in to these customers so that they can easily edit, but also allows me to write one page that creates a shared template for common content. It's really quite amazing :)
Allows the creation of virtual meetings in a virtual reality or metaverse platform, allowing our employees and developers to increase their creativity and learn more about this new technology. Within the platform, it allows the creation of avatars, which behave as if they were interacting in person, being able to customize them according to the physical characteristics desired. It also allows the creation of conferences, where the number of people that can enter is much higher, being able to dictate talks, meetings, courses, workshops, etc., in a different space than usual.
The configuration was not so easy and being able to communicate with the technical team was also a difficult task, but we were able to do it and start using it. Some clients are finding it a bit difficult to adapt to virtual reality, that's why we are using it for the moment only in the creative department and with clients from that same department. Having a high speed internet connection is key for the platform to work properly.
We started using this software in the creative department of the company with remote employees and clients who were out of town. We wanted to innovate by using a program where we could hold virtual meetings, conferences and seminars, all on a metaverse platform. The result was much more than we expected, as the clients noticed our ingenuity and creativity in using this type of program. Our employees feel much more motivated to develop all their creativity and ingenuity and it is giving us as a company, to know and experiment with this type of technology, leading us to be pioneers in our industry.
The best thing about Contentful is that you can truly use your content anywhere. You name the channel and Contentful will be able to deliver. It’s a welcome departure from the prescribed ‘one size fits all’ solutions you find with many CMS/DXP vendors. Contentful is almost 100% un-opinionated on how you develop your application, removing as many obstacles from the process as possible. This means our clients aspirations of a bespoke, best-in-class customer experience, that scales and adapts when they need it, can be readily achieved
Some of the constructs and concepts can be a bit unfamiliar to those unfamiliar to headless CMS and require training
Omni-channel delivery Speed to market Structured content Flexibility and agility of technology choices
Contentful's free version is relatively easy to use and awesomely robust compared to the WordPress alternative I've been using. I like how sleek and streamlined the end result is, and the learning curve isn't too steep. Makes converting website platforms a fairly headache-free process.
In some ways, the UI seems more geared toward developers and not average/generalist users and marketing folks. For example, it's not always easy to preview changes as they'd appear to the end user and sometimes I have to work on a hunch of what will look good in the end. But none of this would prevent me from using Contentful going forward.
WordPress has fallen out of favor as our website builder because of its known performance issues, especially its slow load time. WordPress has become too cumbersome and clunky with all its plugins (which, ironically, were developed to streamline the UX and UI), leading me to seek out other options, which is how I found Contentful.
What I like best is managing content and customizing it. Also, how the teams can collaborate on a particular project is a plus. The platform gives a very user-friendly approach to beginners. I was able to familiarize the Contentful with minimal supervision.
I dislike not being able to duplicate the content types created in a different environment. I worked on a specific project where we needed to deploy changes to production, and I kept getting errors whenever I duplicated the entry. It turned out to be there's no content type there. I can't proceed with the duplicating of entries.
The benefit I realized using Contentful is the convenience it gives to manage every commerce site with colossal content. The content has a significant impact on our business, and this platform helps us connect with our clients.
Rich Text Editor, Asset Management, Content Management, SASS product, Easy Preview, SEO support, Wen Ops Platform, SAP store
Poor filtering in search bar. Environment merging, Improper image format selection, Not upgradable rich text editor
Managing the contents in the cloud makes less work on the coding side. As well as asset management. Provides marketing team more flexible by localization support.
Cloud-based platform for managing the contents. Seamless implemetation. Asset management
Rich Text Editor, Compose Pricing, Releases.
Managing the contents, Less code implementation with graphql, quicker build, Preview options
Easy interface tool to keep outages in the company
So far I don't see major drawbacks as such
Mainly we use as comms tool in the org
Contentful already has an ecosystem and tooling. Some standard solutions/plugins are already implemented, and you can focus on the frontend part. Contentful Live Status webpage like every big guy has
You still need to learn "contentful" way of cooking graphQL The entry threshold is relatively high Dependancy from AWS: when half of the internet is down, some parts of the system are inaccessible. The concern is about fragility: some data is broken - everything is broken (
Marketing website for a big customer It is incredibly flexible and front-end developer-friendly. We don't have any backend guy on our team.
The Contentful UI and the customization is the best part of Contentful. We have many more options than we had before, and even people who are not tech savvy find it easy to use and understand. We changed from Expression Engine to Contentful and it's been a wonderful move.
It would be nice to get more updates on future releases.
We were finding our past CMS to be very clunky and not easy to understand. Filtering and passing information along to our other systems and internal teams was difficult. We found it much easier to make custom updates as well. Development was able to make updates and custom fields much quicker.
Contentful is very easy to use and easy to push any update from testing to staging and to production. By setting up multiple templates, it's very scalable for any company to use Contentful as the CMS.
The only possible issue is if you want to go off the template-based landing pages, there will need development on the backend to setup additional templates. Having too heavy pages will also impact the load time on contentful drstically.
Having a good and stable CMS for the corporate website.