800.com Reviews & Product Details
800.com is a dynamic call tracking software, perfect for businesses seeking to efficiently manage their telephony needs. With it, you can activate toll-free numbers in line with FCC rules, identify callers via an integrated ID feature, and never miss a call thanks to automatic redirection. It also offers voicemail transcriptions, automated alerts, and spam blocking. Stay informed with custom reports and easily organize voicemails. Plus, record calls for training and information retrieval, all stored in one convenient place. Simplify your business communications with 800.com.
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| Deployment | Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPhone |
| Training | Documentation |
| Languages | English |
It was easy to log in to, with a clean interface and has the ability to manage multiple numbers on one dashboard. The Text-to-voice feature for each attendant sounded great.
The app was buggy at the time I had a subscription service with them. My numbers was down for over a week, support was not able to solve the issue where I just gave up on them because they claimed the issue was on my end. I took screen shots of internet speed test, connections, configurations, power cycled my devices, proof that I cleared my cache, even tried login in from a private browser, using Chrome, Firefox, Safari, Brave, etc. to no avail. So the issue never got resolved and I started using my personal cell phone to contact my clients.
It was support to solve considating all my business number onto one dashboard and manage the incoming calls. But instead I was able to take full advantage of the service due to internal issues.
I like that I can review all the calls and have a fax line.
The pricing teir should be about 2-5 a month for what I need. The fax line doesnt work always with the gov fax lines and I have to use another service still. There is no app to make changes to forwarding numbers and such.
I can have international and local marketing done and Ill be able to recieve my calls from anywhere in the world.
The app is user friendly. The customer service is good as well
I do think that they need to give more options to make it more cost effective
A number that does not seem just local. Allows for the company to appear larger
Now that it is all setup and working, I don't have many complaints. Works well and has a good app for your phone to check messages and make and receive calls.
My account was held up for over a week for verification. Texting (SMS) still doesn't work but I didn't need that feature. Cost is pretty high for just a voicemail service, which is my main use for it.
Allows us to have a memorable toll free number to provide voicemail to leave us a message for us to then call them back.
I was able to select my own number from a wide range of options and area codes
Cost is way too high. I am not able to get desktop notifications. the app continuously freezes and does not work most times
The client requested a professional phone number. I am not benefiting financially from this product.