Zoho Creator is a low-code platform for building custom web and mobile applications for businesses with an intuitive drag-and-drop interface, making it easy for non-technical users to create and manage their own applications. Some great features of Zoho Creator include a wide range of customizable templates, integration with other Zoho products, and a robust analytics platform to help users track their application's performance.
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Segment |
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Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
Training | Documentation |
Languages | English |
The ease of use is really amazing. It allows for some theming which make it very appealing.
It is expensive for multiple users which are not developers. Only expensive developer users can manage users on the customer portal.
To support business processes
Zoho keeps leads and customers in a centralized system and great for team collaboration.
Uploading contacts is a little frustrating as it always depends on the format they uploaded to the system so sometimes things will not be in the correct box or location.
Our business is centralizing information which is improving efficiency.
It is easy to use and the all the fields are easy to customize, and you can manipulate it very easily. We used it in our company for and were incredibly happy with how it handled our needs.
Nothing really. For what I used it for it was incredibly effective. Fast, easy to use and it was easy to pick up and learn. IN a matter of days I went from never having used it or any site like its kind to learning many of its in and outs and I'm sure I barely even unlocked 50% of its potential.
It is a definite time-saver and is clean and well-organized for ease of use.
Zoho App Creator allowed our startup to get started very quickly and it is what we continue to use in most of our crucial daily operations. It's a very clean and simple UI and it runs surprisingly well on mobile devices.
It's a little clunky. We have great hardware and internet connection and even then.
We use Zoho for operations, order and account management, and as a database. As previously stated, how quickly we were able to get started with it was the best thing about it.
Easy to use UI, allows for building robust applications
Lacking integrations with external third party apps
Building and provisioning web apps with database like functions
I like the ability to share information across teammates easily for the purpose of getting social media advertisements live. This information includes, pricing, platform, targeting, urls, click and view tags, creative, and links to whatever else is needed. There's options to check pacing for our campaigns. It's great to be able to do this for multiple clients from one interface. If I was do this in Facebook or Twitter, I'd have to go to each account
There's room for improvement in the interface and there should be more flexibility when choosing viewing options. When I see the spreadsheet interface - I'd like the Search/Filters always accessible. From there, I'd like to be able to click on a row and have all the columns show up in a lightbox for easier viewing. Right now, I can access two interfaces for the same content - one with the easy access search bar and one with the better viewing of each row's content. I'd like both in one view.
My team primarily uses it to pass along information. I.e. one team inputs the information they've received from the client and another uses it to create social media posts. Both teams can edit what's in the spreadsheet and add links to attachments such as an Excel doc or screenshot of a social media ad. Automated update emails can also be sent when specified edits are made. For example, once a team member has filled out all the required information, an email will get sent to the next person in the process.
- drag and drop internet makes it really easy to create forms - scripts offer a high degree of customization - support is very helpful and will keep looking until the problem is resolved - pricing lets you build a basic product either for free or at a very low cost
- performance could be better: if a function or form is caches on Zoho's servers, performance is great. but if it isn't, fairly simple tasks can take a long time. - Zoho creator doesn't support all functions that you expect from a programming platform. for instance, while it offers GET and POST requests, if doesn't support DELETE. If you need it, you're out of luck.
Zoho creator is proving very helpful for reporting and tracking applications. we even used it for a proof of concept order and billing applications that uses external services for payment handling. The latter however is pushing the boundaries of what Creator is capable of.
It is a codeless application, all we need to do is drag and drop the requirements and we are able to customise the platform easily integration for other platforms is made so easy in these applications.
Costing to be re-worked as we cannot afford like a Corporates.
Codeless platform, one can be able to solve the issue without coding as well here.
We use Zoho Creater at the Property Managment company I work for.
I wish when you delete something there was a way to retrieve it.
We keep track of all our properties., leases , keys, and much more.
I like that it's easy to set up and manage. We use this for a few different databases at work.
Tech support is not very fast to respond. Documentation could be better.
We use this for managing equipment requests and test planning. It's been helpful for exporting data out and is easy to explain to the team.
- The personnalization of the platform - The dashboards we can have and give an easy look to our performance
- The loading time when using the platform is quite long
I am not the owner of the business, but I think the platform helps manage many aspect of the workload of the employees.
Pretty easy to put together an app quickly with little to no coding experience
Horrible and unflexible UI. Unable to publish our app to clients and customer support takes forever, IF they can even fix the problem. You are basically at the mercy of Zoho, which if they had better customer support would be ok, but they do not.
We use it for inventory management systems within a company of up to 50 employees.
Quick and easy to create a repository with detailed analytics.
Reporting capabilities are seriously limited. Even the most flexible “pages” reports are clunky and include a ton of unused space, while users have to scroll through tiny panels to see actual data. Competitor solutions are better at adjusting panel sizes on the fly so information takes priority. Backups do not work. I started paying for the feature 10 months ago, and still cannot generate viable backups. I cannot restore any backups and even creating them is sporadic. Tech support sucks. If you can find the right version of the user guide, the information is incomplete. Forum discussions with multiple people reporting the same issue remain unanswered for years. The only way I can get the team to answer is by copying the Support Manager on the emails, and even those responses usually take 2 weeks.
I am trying to create a repository of lab results for analysis and comparisons, but it is unreliable without backups.
It is easy to stand up relatively simple, form-based applications. There is great integration for some features like barcodes, signatures, photos, etc. that not all app builders have. The mobile interface is a strong point vs. other options.
Support -- which used to be very available, responsive, and competent -- has taken a dive. While support reps used to be available via chat in near real-time, it's now been months since we can get a live chat rep to respond, and even simple or urgent issues take days to resolve. Recently, we had 2 business days of downtime because of a simple licensing allocation issue that 3-4 techs could not solve.
We use this to manage internal production tracking and invoicing.
I do not like anything about Zoho Creator. It claims to be affordable but you have to pay for each user that needs to access the app you've created.
The tool has high learning curve and not intuitive to use; we encountered issues on access and features available to us from the get go. IT Support is not knowledgeable and takes a long time to respond and when they do respond, they do not respond fully to inquiries; you have to pay per additional user so the tool is not scalable; you purportedly need to have super admin access to have most features available which does not make sense from a development perspective.
I don't see much benefit from this tool. It is very limiting in terms of features. They are not transparent in terms of what is included in the plan you purchased. I created a free trial and paid a premium plan and I can see so many features (which I think is a basic feature necessary to have to actually build something) not available to the premium plan.
I like that with enough knowledge, you really can customize endlessly. You can find a way to create pretty much any feature that you need.
I DON'T like that when you need help, it's nearly impossible to get it. Searching their endless pages of support information is the worst, and if you start a chat or email, they will send you a totally irrelevant link, so you're just back to searching endless forums, support videos that are all out of date, and instructions to a system they don't even use anymore. The customer service is lacking to say the least, but luckily for them they have a really great product that isn't matched by any of their competitors. Pretty sure they are trying to annoy me until I just hire them to do it for me.
Zoho is a great way to keep track of information and relate it to other information. Auto-populating, multi-directional relationships is not something that their competitors can provide as easily as Zoho can. That's our main use for it, and it is exactly what we needed. It is also used in my office as a way to track expiration dates and notify customers of their status in our system. It really is a great product, just awful customer service.