Moosend Reviews & Product Details

Nice UI and easy to navigate. Support was helpful when needed. Easy to design an email template and import recipients from other sources.

Set up DKIM and SPF as suggested, but the checker still said something was wrong. Had to get support to fix it. Then I sent out my campaign and it ended up in everyone's spam folders anyway. Had a terrible open rate. Canceled my account after that.

An email tool isn't worth any price if the emails don't reach recipients' inboxes.

Its has sufficient email functionality..

Customer service wasn't very helpful with an issue i was having.

We were trying to send emails to our outreach list.

Nothing other than the fact they can send emails.

-The rude customer service. -The terrible product. -Their WordPress plugins do not work so it's useless to try and integrate. -No HTML forms. - Terrible refund policy.

I thought it would help grow my business but it only hindered my small business.

Affordable price, friendly design. The application seems easy to navigate, create emails and campaigns. I loved the templates on automation.

Customer service might be challenging. Also, not every staff member can give you good advice. Sometimes, they give you contradictive information, which can lead to stopping or disrupting automation flow, so your precious subscribers won't receive your emails! That happened to me, and they said that their software is not designed to adding emails "as you go". They suggest that I create a whole automation campaign in advance (!) and only then send it to subscribers. Which is rediculous. Despite a friendly and seems easily manageable dashboard, the process of working with the program is complicated and needs time to invest in learning or communicating with staff members, which is not easy if you don't speak "their language." I wasted two months of my time when I finally found out that I cannot have a simple ongoing automation, not mentionning that today Moosend's submission form desappeared from my website!

I saved the difference in price with another automation service, but in the end, I wasted my time.

Moosend is great for small company like ourselves. Greta templates and an easily drag and drop email creation system

It can become a bit more annoying of you want to send recurring emails or have a multistructure footer in all your emails.

We have managed to automate some of our project responses which has massively improved our relationship with volunteers

I did not like Moosend at all. We have had so many issues with it! Honestly, nothing is great!

Our unsubscribe were not working, therefore we kept being reported because people could not unsubscribe correctly.

Sending emails to our viewers. No benefits realized

Product was great until we were hacked and phishing emails were sent to all of our clients. Customer service blamed the only user we have instead of taking accountability for the hack.

Was hacked and customer service provided no assistance. Blamed our single user for leaving their laptop open to Moosend and sharing the password although neither of these occurred.

They did not solve our issue other than placing blame on our single user. Have cancelled the account.

It can handle multiple campaigns very easily it's automation services are very effective and seamless. easy to go market products by moosend

ui/ux can be better campaigns could be seamless

email marketing helped me reached more than normal audience

It is very easy to create and send emails.

Have not found any flaws as of yet. The service is very efficient.

The availability of a quick and efficient service for marketing type emails

I really like how easy Moosend is to use, and it has everything I need for email marketing. Plus, its automation tools make things so much simpler, saving me time. It's great for businesses wanting to connect with their audience through email.

I wish Moosend had more templates to choose from for email designs.

Moosend's features make our business promotion better by increasing engagement. It saves time by automating tasks and keeps communication with our audience steady. The easy drag-and-drop editor makes creating emails simple for everyone, no matter their tech skills. Plus, it helps us see how well our emails are doing.

It is a good tool to email customers emails.

there is nothing to dislike about this tool.

We send bulk email using this tool.

Firstly, the user-friendly interface of Moosend is excellent. Moosend's analytics tools provide valuable insights, enabling us to make data-driven decisions to optimize our campaigns. Overall, Moosend's solutions have enhanced our efficiency, improved campaign performance, and ultimately contributed to a more effective and targeted approach in our email marketing efforts.

I wish Moosend offered more advanced design customization options for greater creative flexibility.

It simplifies tasks such as list management and email design, enabling us to easily identify effective strategies and enhance our emails. Moosend's performance insights help engage more people and achieve desired actions. The drag-and-drop editor allows me to design visually stunning emails. Overall, Moosend's offerings have increased our operational efficiency, refined audience targeting, and significantly elevated the effectiveness of our email marketing efforts.

This is a mature platform with all the features necessary for email marketing. I have used email marketing software for 20 years and Moosend is my go to for newsletter marketing.

There is always room for improvement in user experience, but the recent redesign improves things. The landing page builder is not very sophisticated. Other than that if I compare it with the competition I can't find major shortcomings.

I don't do an intensive use of newsletter marketing but Moosends solves all my problems with it. Aside from that I am able to do automations easily, integrate with Wordpress quickly and implement further integrations with Zapier like services (for Facebook Ads retargeting, for example)

The simplicity Moosend brings is truly exceptional. From drag and drop editor to a visually appealing interface, moosend ticks all the boxes. The analytics provided by Moosend, tracking campaign performance feature is a superb addition.

Moosend at first can be slightly difficult to configure for new users. Maybe a bit of shepherding for new users might just do the trick.

Tracking campaign performance, open rates and click through rates has never been easier. This helps streamline a lot of the other activities easily.

You can easily create email campaigns and custom landing pages and then report on their performance

The templates for the landing pages could be improved with more design elements

Moosend is a great tool for email marketing. I use it to automate email campaigns with custom promotional landing pages and monitor their performance

The ease of use as well as the fantastic support you get. Not only is it the most helpful it's SUPER fast, within minutes they are responding to help you with your issues unlike other companies that can take days to respond.

I've not found anything yes that I disliked. In places where I thought something could be better their support is very accepting of those suggestions and makes sure the appropriate teams know.

Moosend lets me quickly and easily create an email campaign and send it to over 3000 subscribers with ease and it's very affordable especially for us being a non-profit we have to watch every penny. Before Moonsend our emails were boring to look at and it took a long time to send emails about. Moosend has solved all of that.

Compared to MailChimp, this solution is a no-brainer.

Everything so far seems to be going great.

Moosend allows our CBD company to market to our customers. It's tough to find a reliable email marketing partner in the marketplace, so we are happy to have found Moosend.

That it targets a lot of candidates and most can be reached and they can get back to you with great candidate (employers and consultants). It reaches much more candidates and employers who are actively marketing their consultants!

I feel that the process to post a job or requirement is a bit tedious. More training can probably be given so that we can find the process a little more easier

Not sure.

Very userfriendly interface, simple to use, very good price for getting unlimited features, excellent customer service

I had some troubles with people receiving emails in spam, but now I changed some things (easily) with their help, and now it seems fine.

Making it easy to design, deliver and track email campaigns. I love the automations that have unlimited actions (unlike mailchimp). I really like taking my readers and customers on a journey, but I get demotivated a lot when the program or tech is not working with me. With Moosend I can really focus on the content, without having to pay the ´professional´ prices that mailchimp asks.

At Moosend, I particularly appreciate the usability of the interface, as well as the number of features, including the API and the automation system that allows to set up efficient conversion tunnels. Finally, the migration went very well, thanks to the automatic import, and the chat support which is extremely friendly, fast and competent.

The text editor could be improved to facilitate working with long texts

Moosend allows me to manage my mailing list in an intuitive way, via the API, while taking care of the management of the double opt-in, and the automation of the sendings with an excellent deliverability