Landbot.io is a no-code chatbot platform that empowers businesses to build frictionless conversational experiences from end-to-end.
Turning conversations into profitable outcomes, Landbot helps Marketing, Operations, and Customer Service teams triple their efficiency and cut operating costs by 30% or more. Whether it's for WhatsApp, Web, or Messenger, anyone can create automated chatbot flows to better engage customers and increase conversion rates.
Landbot is also leveraging recent advancements in AI and GPT-3 to help make the chatbot building experience even more accessible, combining the no-code capabilities of Landbot with other Large Language Models.
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Segment |
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Deployment | Cloud / SaaS / Web-Based, Desktop Chromebook, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPhone |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
The most important part of this tool is, that it's very easy to use. The interface makes working easy. The preview mode of the funnel also works well. I like to use RegeX for user input which binds users to enter a specific format. This tool has many features and the most I used are webhooks.
- It is very expensive compared to other tools. - It doesn't support multi-language
- To make lead generation funnels/decision trees, to collect user information
Landbot.io is very intuitive, user friendly and powerfull. I love the fact that it is well integrated with the modern digital ecosystem (from A...irtable to Z...apier). It is simple yet powerful and most important, it is graphically very attractive for the users.
Scaling up content within the chatbot is quite difficult for me but that is mostly due to a lack of technical skills on my end.
I am doing research on how to scale autonomous self-actualization (personal development) through chatbots. I am at the moment doing an experiment with starting, embedding and assessing a gratitude practice.
Interface user friendly, easy to setup, graphics
Non availability of arabic in the translation
Internal staff support, lead generation, we reduced time spent to manually reply to each shopper
Functionalities and support, speed on mobile and integration
Not much, Lack of design customization but it doesn't impact the performance
Improving quality of leads
It's so versatile that I built a gaming company on it
I had to adapt for storytelling. It did not support loops very well
Easy to structure a flow and see it coming to life in few clicks
I really like the canvas, it's very easy to build out sequences.
There's really nothing I dislike about using Landbot.
We needed a chatbot and also live on our website and this solves both!
Integra no solo la posibilidad de test, videos, descargas sino pasarela de pago
Es una aplicación muy completa pero falta info en Español
Me evito tener que crear Landing con una conversión baja, mientras que con boot en pocos monutos tengo un sistema diferente con test a/b y con una conversión más alta.
All the possibilities that the platform offers. It's very intuitive and with a lot of ways to connect to other systems.
Some times is difficult to connect native to some platforms
automations and connections between things
Landbot provides an easy way for me to build a conversational chatbot on both the website and Facebook page. It helps us to easily engage with our web visitors and Facebook fans and capture their inquiries. It even helps capture high qualify leads. Good job!
Nothing in particular. However, the default behavior of running any code inputted by the user when we show it on the interface is somehow bothering.
User engagement and lead generation.
The overall process of building a complex chatbot was great. I could then make subtle changes without much effort! It was also really great to have a tech team on hand in case of any issues, which I did use a lot.
There could be a bit more "hand-holding" in the beginning wherein you can click on something (like a Condition), and it could explain it to you in a video or a practical example. It would be great to work through a small practice example, in the beginning, to get to grips with the different aspects of the interface.
We were trying to do different prototypes on our services and it really has fed into our overall user interface. Using landbot has made it so much easier to showcase how beautiful and streamlined a chat function would look on our website.
Easy to build chatbots. Also easy to track and see statistics (drop off rate). Helped us to reduce dissatisfaction for FAQs by 6%. Also ticket income has been reduced by 10% after start using Landbot.
To be honest, I don´t dislike anything. Everything is pretty straightforward and gives you huge advantage of reducing tickets and decreasing dissatisfaction. Direct inboound from chatbot to Zendesk would be nice to have :)
Incoming ticket reduction has been successfully done after using chatbots from landbot. Also, dissatisfaction for FAQs has decreased. Because of the Drop off rate, we can easily edit and improve them as well.
I think it's really great tool for marketers and improves the results. At the same time, the people in the support are really patient and try to help.
Everything was amazing there, maybe the price is little high
Increase the conversion
The software is fantastic. I've used Manychat and Chatfuel and Landbot makes them look like MVPs. The GUI is great. I've found it very intuitive. It's packed full of capabilities and integrations. But aside from the functionality, if you're serious about building bots, their support is extraordinary. They have an amazing customer-centric culture. The Support team are amazing
I wouldn't say dislike....but I would like the ability to see 'campaign' functionality - so the ability to upload some users and for Landbot to send the invites and show me key stats like opens, starts, finishes etc. You can do this with landbot, but it needs another tool.
We have created dozens of bot in the following categories; 1. Survey bots. Here, we're 'disrupting' the survey by using a conversational rather than standard survey approach. Response rates are far higher. 2. Support bots. Our principle 'use-case' is in learning and development so here we are able to use the bot to help people navigate through a 'linear' learning process / training course in a 'non-linear' way (the bot asks the user what they know and don't know, then just shows them the content / training to tell them what they don't know). This is a game-changer for learning and development. 3. NLP bots. Most to server FAQs in a more conversational way. Questions and queries have been reduced.
The support team is excellent; when we need it, they help us quickly. It has helped us a lot in our business, and people love it. The chatbot is light and fast.
The report could come in a file. Sometimes it comes 15 for me. In the files (video, pdf, audio), they could indicate the name of the file to identify it better.
We're delivering large-scale corporate training that's easy, lightweight, and fun to learn. Nowadays, teams no longer need to move to the room, reducing the cost of companies.
API, flow, integrations are fantastic and put all of the needs in the same place.
Price for an API solution for non-dollar-currency users.
Human in the loop
Landbot offer you all the tools to turn your website into a complete client generator
Nothing at this point. The support is fast when you are facing issues
Conversational Chatbot to generate new prospect
Landbot heeft een erg gebruiksvriendelijke no code / low code interface. Je bent in staat om zonder technische kennis een chatbot live te brengen. Kom je er niet uit? Dan reageert het supportteam altijd heel snel.
Ik vind het jammer dat er geen handover mogelijk is naar een andere livechattool dan Landbot zelf.
Dankzij Landbot waren we in staat om met een team een volledige chatbot live te brengen binnen 4 weken tijd. Dit had met andere tooling maanden geduurd! Daarnaast heeft het ervoor gezorgd dat conversational een topic werd waarover mensen gingen praten. Conversational is niet meer weg te denken uit ons bedrijf.
I am not a developer and with basic logic and some math I can do a great intelligent chatbot, users like it tho
Some issues with api connectivity, and the support in that part Is quite slow, so if i want to super charge the bot, is hard for me to do it or for them to help me
Chatbot launch super quick
Integration through Webhooks, API and webservices
Cannot use JavaScript on WhatsApp chatbot
Automating conversational processes, receiving input data for customers, prospects, candidates, etc.
Landbot interface is so easy to use. I think they really take care about our User Experience.
I don't find anything bad.... I just would like to have the opportunity to export the text flow, not as .png, just to share it with Ux and Copy Writers.
I'm integrating Landbot in our website pages to talk with our users, profiling them and help them to find exactly what they're looking for