InEvent Reviews & Product Details

There was nothing good about working with this company

This platform was supposed to be the live stream solution for one of my clients. I've attended zoom calls, training, and everything with the supposed operations team. They have failed us and have just given workarounds and time-wasting techniques to the problems. One of the managers on the zoom even said one solution was from the CTO, and the solution didn't work one bit, which shows the incompetency of this company. This is not only time-wasting but also emotionally draining. It was one whole month of wasting time with this company trying to make it work, and we ended up firing them and going with a different, reliable solution. I'd say for folks looking into InEvent to steer clear because they sell you one thing and provide another, leaving you left holding the bag. I don't want to hold a bag. When working with vendors, they are supposed to make your life easier by way of solutions, and this is not my experience with these people. For real, walk away from this company; it's terrible.

NONE

Using the InEvent platform was a game-changer for our events. The user-friendly interface made setup a breeze, and their stellar customer support was a standout. They were always there when we needed them, ensuring our event ran smoothly. Highly recommend!

Nothing to mention here. Even if I tried I couldn't find something I disliked so far.

Organizing online events never has been so smooth since we started using InEvent.

InEvent can effectively cater to different event types: webinars, conferences, etc. The Live Studio provides lots of customization for creating a personalized and engaging viewer experience. InEvent stands out in terms of support - offers comprehensive training and 24/7 live chat for further assistance.

Integration with apps like Salesforce can be less straightforward, and requires collaboration with the InEvent team to resolve. Pricing tends to be on the higher side, which may warrant consideration as an investment.

InEvent addresses the challenge of having all webinar-related elements in one platform, including registrants, automated emails, and the event itself. This increases the accessibility and organization of the information, and streamlines the webinar processes.

The 24/7 customer service online chat, everyone has been so helpful!

There were some missing features that we've had to ask the team to add into our site but it's nothing the team can't build out quickly and easily.

They are helping us solve a lack of good event planning websites by building a customizable website for us.

Great Customer Service, knowledgeable team

Can't get an appointment until 48 hours later

Creating a website and registering attendees

I like the availability of the support staff and the thoroughness of the FAQs.

It is very click-heavy, very manual. Some of the features for returning users are limited. For example, copying/duplicating one year's event to use as the template for this/next year's event only converts the session headings, not the days/times, Q&As, or gamificiation set up.

They are updating their connections between streaming and production platforms -- love the newest feature: Live Studio, and plan to use it for this year's event. In general, they are helping us invite a wider audience than what was possible when conferencing in-person.

After a disappointing, hugely frustrating experience with another events platform that robbed me of my time, money and will to live, I found InEvent. I signed on after three intensive demonstrations that vetted all the functionalities I needed for our virtual symposium. I built an entire event in just two days, following the exceedingly helpful documentation which laid out processes in very clear language step by step, and the screenshots were terrific. But the most wonderful part of the experience so far has been the 24/7 online chat, built right into the platform interface. I used it throughout my event-building process, and it was marvelous to have knowledgeable, friendly, efficient representatives provide satisfying solutions at all hours of the day and night, without waiting and hoping for a response like the other guys. It has been a world-class customer experience, by far eclipsing the five previous platforms I'd trialed, purchased, and struggled with due to a clunky interface, poorly written and vague documentation, and zero assistance from tech support when it was needed most. The InEvent platform process has made me want to weep with joy and relief, it was such an easy, enjoyable experience. It was an unexpected thrill to accomplish so much in such a short amount of time, thanks to the excellent tools and guidance that InEvent provides.

Not much to complain about at all. The platform becomes highly intuitive and easy once you get your bearings, but that took a bit of navigating through the documentation. It is well worth the time and effort to review the entire FAQs, as it is the best roadmap to success I've seen in a long time. The few times I hit some snags, the online chat function provided me with the immediate solutions I needed, zero waiting. We will be launching our event shortly, and if the roll-out goes as smoothly as the construction process did, I have no reasons to be disgruntled at all.

I needed a one-stop shop to build virtual symposia through which I offer continuing education to the medical profession. I also needed a professional-looking interface that is straightforward and relatively simple for my attendees -- busy nurses and physicians, among other healthcare stakeholders -- to use, as well as a platform that would showcase and meet the objectives of my education partners.

Easy to reach out to their customer service Dynamic platform

Seems overwhelming to use the platform at first but once you get used to it, its all good.

N/a

The endless amout of functionalities that are currently available via the platform and also the openness of the InEvent support team to listen to our feedback in order to continously improve the platform experience/enhancements for both an Admin + end user.

The non-visibilitiy in terms of timelines of items that are currently on InEvent's road map. Unfortunatly at times, it is not possible for InEvent to be able to give a guestimate as to when certain enhancements/features will become available. As we have dates already in the calendars for upcoming events, we do not know if certain enhancements/fix will be available for this event.

Due to Covid-19, we now have the abilitiy to run our events both internally & externally via the InEvent platform which is a great "one stop shop" to showcase everything we would have watned to in a F2F environment.

Ease of navigation, internal player, cycle of contacts.

The cost for Brazil becomes a little expensive due to the conversion to dollar payment.

I have no problem.

The InEvent platform UI is among the best I've seen. It's intuitive, allowing attendees to move between sessions and various areas with ease, always keeping the main activities & sponsors/exhibitors within reach, and allowing natural networking and conversation to take place with the least navigation. They are also very receptive to requests for new functionality, which reflects their willingness to look at their product from multiple perspectives to maximize functionality.

Not much! But if I had to choose something, like any changing & constantly improving platform/software, there are a few bugs. However, the InEvent team is extremely responsive in addressing them - making the customer feel heard and respected, with a quick turnaround time.

With InEvent, we are able to offer an easy-to-use solution to replace multiple in-person conferences a year, providing a space for people to learn and connect.

Support and the lobby page so May be fix

Nothing really. Pictures function is a bit tricky

Hosting our Virtual event

During my research for a platform that would allow us to create more interactive events, someone in my team mentioned InEvent. The account manager who responded to our inquiry was amazing! He not only provided a very thorough replied, he also included a video recording to illustrate some of his points. During our meeting and demo, I was very impressed with how user friendly and interactive the platform was. The modern design on the backend also makes it very easy for someone who's not overly technical to create an event. Other options I liked: the platform allows for breakout rooms to be hosted natively, includes program cloning, and can be integrated with Marketo, Sales Force, Kahoot for gamification, and translation platform Interprefy.

I wish the business model was not based on the number of registrations. Kind of hard for someone to gauge how many they are going to need in the first year of implementation. However, the platform does make it very easy to add additional accounts if needed. One thing that really surprised me is that InEvent doesn't have their own event management packages for the day of the event, offering them only through a third party. I noticed others made the same comment, so I hope this gets fixed in the future.

We were looking for a platform that allowed us to host innovative, interactive events to combat "Zoom fatigue" due to the current WFH situation.

Inevent offers a vigorous set of features and functionality to support virtual meetings and a live video-chat experience with a user-friendly interface. This is a great alternative to other meeting platforms out there. Inevent is also configurable to a variety of different event types and can easily be scaled in size and volume of attendees. The InEvent team has been excellent in working with us to allow for further customization and prolonged testing to create an even more bespoke experience for our team and our clients

Probably the only thing that needs improvement is the backend layout and accessibility since it is a little confusing at first.

We need to provide a variety of event types and platforms with a customizable lobby/hub to our clients at a competitive price point.

With Inevent you have on a single page in a very visual and easy to navigate way everything you need for the organization of your event. Activities, speakers, sponsors, etc.

Because of its simplicity, it can sometimes seem a bit simple visually if there are no nice graphics from the side of the exhibitors or products shown, however, this has been more than solved with the new Neo interface.

We are oganizing virtual events in the current time when the face-to-face events can't be celebrated because of the COVID.