WP Engine Reviews & Product Details

They have great support if you run into issues and the platform is easy to use

I don't think there is anything I dislike

We host all of our websites across Europe through WP Engine and have not had any issues in the 10 or so years we've used them

WP Engine makes managing hosting for a wordpress website super easily. They provide a top notch hosting environment for hosting wordpress. Installation is one click and they offer an easy to use staging area, which most hosting of this price range does not. Moving from a staging to live area is as easy as a few clicks using their web interface. Rollbacks are equally easy to accomplished, and a feature I have had to use a few times when updates did not go as planned.

Being a managed Wordpress hosting environment there are some limitations. They turn off revisions history by default, which for some people can be more then problematic. Some plugins also dont work well in their environment and they expressly tell you which ones wont and that they will be deactivated if installed. Really minor details.

WP Engine helps me solve the issue of limiting hours required for routine tasks. WP Engines auto backs and rollbacks allow to not have to spend time making tedious backups and setting up staging servers, which has greatly freed up time. I am able to focus on development and rollout of sites instead of maintenance taks.

Automated updates and even roll-backs if WP Engine detect that an update has interfered with your WP install. You get a CDN built in so it's really fast, and a staging environment built in too for testing on a real environment before you push a site live.

On occasion when I have pushed a site from staging to live my FTP access has been reset and I've had to set up a new user/password. Nothing major

It means both internal and remote developers have a staging area to push new features live, safe and fast. We don't need to make special effort to back up or keep our WP install upto date.

One thing that really stands out with WP Engine's service is the hosting speed; and it's VERY fast. Our experience with WP on the reliability side has been nearly 100% up-time. When we migrated away from our old host, it was fairly seamless and they did a very good job of doing things FOR US. Excellent service. The service is always very affordable in contrast to other services out there that offer literally a quarter of the service level WP does. WP's customer service levels are also spectacular and I was very pleased with the clear level of knowledge and professionalism with their technical team.

My only real gripe on WP is that they only offer WordPress based hosting but that's OK because their level of service is amazing, I just wished they offered more services! I'd love to see how they'd fare at hosting other mediums / services. It can also be expensive but again, you're paying for quality and a very high level of service.

WP offered a fairly large amount of site visits on their business tier plan (around 400K if memory serves me right). Also, we needed a larger number of sites and they offered 25 different sites in the business tier package and again, that was very helpful to us having a more complex web presence.

The best support that I have experienced in the industry. Nothing even comes close. Their team is always prompt to respond and usually goes above and beyond in their solutions. The overall product is what you'd expect - managed WordPress and WooCommerce hosting. The dashboard is easy to navigate and utilizing the Staging and Development environments for each instance is simple enough.

Entry-level pricing is still competitive, but enterprise options can be atrociously expensive. Depending on your situation, the price just may not be worth it, but if you can afford it their services and support are absolutely top-notch.

Currently, WP Engine makes it easy to manage and access a catalog of WordPress sites that our organization currently has in its portfolio. Their dashboard makes it easy to monitor each site individually and the SSO to each site make it seamless to get into the WordPress admin side for each individual site.

* Self-intuitive * Easy to navigate * Ability to customize with ease * Dashboard is not overloaded with too many pages/areas to navigate * Plugin friendly/easy to apply plugins as needed

* Difficult to use if you've never built a website before (compared to a box offering like Wix or Squarespace that are much more templatized but lack the ability to customize)

WP Engine helps us build, design, and host our website.

I love the 24-hour availability of the chat feature. Almost all of the people I have interacted with there are super helpful. The service is generally very stable and we have extremely low instances of problems.

Sales calls. I feel like we are constantly pressured to upgrade. I also dislike when the server is moved, and we have to update our DNS, it's a large project for us, so having to do it even on a periodic basis is a hassle.

The ability to have monitored servers without having to have an employee on call 24 hours a day. An easy interface to mange all of our Wordpress networks while avoiding having to use Cpanel.

They offer extremely easy to manage WordPress installations. You don't have to worry about server setup, upgrades, etc. They also make it very easy to roll back to a previous version of the site if you make a catastrophic mistake.

Difficult to integrate into a modern development workflow.

WPE allows us to work nimbly with a lean team. It also allows our creators to rapidly publish content which increases productivity.

WP Engine is great because they are dedicated to hosting specifically for WordPress websites. With the abundance of issues that could arise from your WP install, from connectivity problems to server compatibility, WP Engine takes away much of the stress from fine tuning your WordPress install so that you can focus more on your content and business. They have a detailed dashboard that keeps you updated on your latest visits and other performance data.

The pricing is generally much higher than standard hosting plans. For larger websites, the costs can get very high if you have increasingly more website visitors. Some of the information involved with setting up and maintaining your website through WP Engine can be confusing for some beginners or those not acquainted with the basics of WordPress websites.

WP Engine lets our team worry less about the technical details of our WordPress websites. They have updated server software, like PHP, and highly informed support team that can guide you through performance issues to maximize loading times. We can use our WP Engine websites to create landing pages that display information about services, events, news and promotions.

I think the best about WP Engine is that optimizes the performance of our WordPress websites. Using WP Engine has been surprisingly easy. In my opinion, WordPress is typically complex for the average person to implement, so I expected a WordPress hosting platform to be complicated to use. However, the user portal's interface was straightforward and provides us with many tools to help us optimize performance and shows us data about visitors, storage and bandwidth usage.

Though I find WP Engine to be a solid performer compared to other hosting companies, I think the pricing is rather high compared to the average hosting company package. For very basic WordPress installs, there probably won't be a noticeable difference in performance. Also, though the customer service is generally helpful overall, they are often limited in the amount of help they can give you about particular website issues.

WP Engine has given us a ton of piece of mind when it comes to our websites and landing pages. WordPress is constantly changing environment with hackers on the prowl to exploit and holes in the system, so having WP Engine's security features in place has been great for uptime and keeping our WordPress assets accessible to our visitors. Also, WP Engine allows us to not have to focus on changing WP standards or server requirements. We can focus more on the content of our websites.

Fast, easy to deploy sites with built in staging server.

Price is reasonable but a barrier for some clients. My favorite backup plugin (BackupBuddy) has never been allowed by WPEngine.

Reliable managed WP hosting

The performance and support that comes with a hosting company solely focused on hosting WordPress sites.

Limited developer tools, like no SSH access. There haven't been any major issues, but I have had one bad support experience, which is normally pretty solid.

Having a dedicated team to help scale a site is worth every penny. The built in performance optimizations have also helped our clients without additional hours of our team.

support is good and speed is good. portal is good.

updates are messed up. bugs are sometimes not identified.

running my business

With it's one click install feature you can install famous CMS for your website in one click like WordPress, joomla, drupal.

Its provide late updates for plugins under CMS service.

It provides simple web hosting service plus firewall for your application. That is a great service for website security.

I think it's very easy to use and simple to setup for most WordPress sites. It's also affordable and has good support.

It's not the best or most heavyweight hosting platform for larger sites, so sites with a lot of traffic may want to consider upgrading to a new host.

The only real problem is bandwidth with larger sites. For a smaller site it's an excellent tool. If you're getting under 100,000 page views a month you shouldn't have any problems with WP Engine.

Support & Environment Options (Staging, Development, Prodiuction)

WP Engine appears to have some internal caching that doesn't always clear easily and causing a delay in being able to see updates to the site's live.

Management of some customer websites, with an easy dashboard, that makes it easy to switch between clients and their websites.

I like that we can try out different versions of our websites and share them via URL before publishing them to our consumers

Nothing that I can think of! Some things are hard to format but it may just be my user error

Currently, we are working on implementing an ecommerce platform on our WP website

Customizability in features and offerings.

- All views expressed in this review is my own and not represented of the company -- Well, where to start. We've taken over a WPEngine plan that was in the responsibility of our DevOps team and in our initial contract, we were overcharged in our plan based on our actual consumption by 300% and had a poorly-designed hosting architecture, which WPEngine failed to tell us about due to it being "competitive." We've been having issues that cause outages on our production sites, and this is due to WPEngine's implementation of different WordPress tools and functions such as updates - something essential for moving to a WP MSP. To top it all off, our account manager doesn't know how to help us and is recommending that we go to advanced support plan (more money) to fix architectural issues of there implementation of Wordpress hosting for us - not ideal. It just doesn't seem like the account manager cares that they might potentially lose our business and it really is a bad experience all around. I came from a WordPress hosting company and SaaS agency so this review might be biased, but boy oh boy this is horrible.

Hosting, that's about it. Managed services are poorly architected.

Not much at all unfortunately - they charge like a wounded bull for what?

Terrible customer service. Broken promises to refund me the $100 credit after I left for Kinsta. "Divya" specifically promised it over the phone and then denied she promised it.

Not much at all really. I guess thats why I'm writing this review.

WP-Engine support responds quickly and I like that there are automatic backups nightly.

Their web servers are unreliable. We use StatusCake to monitor uptime and our site goes down periodically. The worst-case was on April 21st when our website went offline and support was able to get it working again for a short time, but it went offline again. If your public website is an important aspect of your business, this may not be the hosting company for you.

We were looking for a reliable and cost-effective solution. At this point, we are seeing more problems than benefits.