Priding itself as the trusted work management platform of over 90% of Fortune 100 companies, Smartsheet is a modern work management software that enables businesses to manage projects, automate processes and workflows, and scale up to enterprise-level portfolios and programs. It offers a robust set of views, dashboards, reports, and workflows to track and capture project plans, schedules, and resources. Smartsheet easily integrates with a number of third-party apps and software to allow teams to integrate the platform into their current way of working. Enterprise-grade, it’s one of the most secure work management software in the marketplace, giving managers and IT teams visibility and granular control over data and access.
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Segment |
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Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
It is easy to map out project deliverable, milestones, due date and stay on top of all the projects going on with the team. It easy to use the basic version and very cost effective without resources hence enhancing project management as they expand further. It operates like excel enabling people with knowledge in excel to use it as it helps in project management through finding the formatting capabilities which is effective in managing large amount of data .
It serves me alot hence I don't have any dislike
Problem of keeping records of large amount.
It is easy to use, very visual and shows updates at the moment.
I like everything about this tool. Probably it will be perfect to be able to have video conferencing with the team within the same platform.
We use it to follow up status with customers, purchasing, expedite services, new projects, maintenance, and activities related to the quality department. It has become our primary tool. We are an aerospace manufacturing facility.
Very Organized and we can automate action items. User friendly and easily accessible
Nothing that i can think as of now. Everything is going well
Automated action items is like a life saver
The best thing about Smartsheet is that it helps teams work together on projects and keep track of tasks. We can easily share the spreadsheets, charts, and timelines with the stakeholders. It lets everyone update and comment in real-time, so everyone knows what's going on. Smartsheet also has features that can automatically remind you about important things. Overall, Smartsheet is a great tool for working together and staying organized.
1. Limitations of the basic plan 2. There is no dependency on the previous task unlike MSP.
1. Smartsheet helps me present real-time project scenarios to the top management and get important decsions from the management. 2. It is helping me in real-time budget tracking.
Smart sheet is a super amazing project management tool with a wide range of auxiliary tools to help keep business flow in check. Collaboration is easy with access to all project tools so everyone on your team remains on the same page.
Whenever I face issues, the vendor is rapid in eradicating them - currently it’s flawless.
It has allowed us to streamline our project management process, enabling us to better track progress, assign tasks, and manage resources. We have realized several benefits from using Smartsheet, including improved communication, better visibility into project progress and status, and improved collaboration between team members.
It can be used for different functions and very easy to set up. It helps me connect to anumber of people and able to exchange ideas. Has many possibilities on how to build a tool that meet my needs during the project.
Since management of my tasks is easen I don't see any dislike.
Communication and management of tasks when far during a project.
Smartsheet is great because it makes managing projects easy. The simple interface helps track tasks smoothly. I love how we can customize sheets and collaborate easily, making our team work more efficiently.
It might take some time for new users to learn Smartsheet because it can be a bit challenging at first.
Its easy-to-use platform simplifies task tracking, ensuring deadlines are met. The customizable sheets and collaboration tools keep our team on the same page, boosting overall efficiency. Smartsheet has become our go-to solution, solving project problems and making our workflow smoother.
Collaborating with all my co-workers and I can still share smartsheet with the outside agency and collect data. Smartsheet is highly customizable for individual needs.
I wish there is a tab at the bottom of the smartsheet (like Excel) It would be nice to have a feature to update the page in real time Improvements: Make it more user-friendly for the first timers add more features with the free version so people or customers will have more idea of what is included in the paid version by giving a 10d ay free trial or 30 days.
Smartsheet is helping me keep all my contracts in one sheet for multiple years (Fiscal year) Instead of creating data every year, you will just add a line and you can upload a file to that
The ease of use; the templates pre-loaded, the ability to build workflows
Lack of reference materials, specifical around more complex formulas
Manage multiple projects, providing 1 view to Portfolio Director
The ease and adaptivity of this software for me is just amazing. I can create so many triggers and reports and dashboards quickly and efficiently. I love this software and have incorporated it in the last 3 jobs with huge success.
Training cost. My training has been mostly self-taught, YouTube videos, I would love to become certified as I am the platform expert at my current job, however, the cost is too high to get certified.
Smartsheet helps in different ways in my current job, it helps us with visibility of project management and budgets. In my previous job it helped me manage huge translation projects and interacted with translators on the platform.
Smartsheet is an adaptable system for project management and work collaboration because of its easy-to-use interface, powerful teamwork features, and customization choices. Smartsheet is customisable for teams of all sizes
Limited Offline Access, its apparent expenses, learning curve, and complexity for basic activities, it also restricted customization options and lacks some advanced project management tools.
1. Smartsheet addresses issues with project management. 2. Integrated features, mobile accessibility, visual project planning tools 3. Real-time collaboration, automating processes, and providing customization for a variety of workflows,
I like about smartsheet help me to make easy forms for online form and dashboards for my reports
Dislike about smartsheet lately i counter slow loading for heavy data for my records and sometimes need to refresh.
I access all my record anywhare anytime for my laptop. and sovle my problem to makes reports
The best about smartsheet helps me to make forms for visitors ,dashboard for our project ,easy to implementation a new idea, we can do integration to our web application.
Sometimes takes time to load or need to refresh the broswer to show the new update.
Helps me to easy to integrate our report forms in web application we make.
I love that Smartsheet is constantly evolving and improving.
There are just minor things I don't like. One was the need to start a new instance. However, if you download the app, it's much easier to start a new instance of Smartsheet. This was a critical function since I usually have several Smartsheets open. I do not like that you can't zoom in and out within the app. I also have a need for a "radar chart" - I requested an improvement for that. I have an issue where the reports won't sort by the highest number.
Smartsheet helped us set up a ticketing system for safety, maintenance, and engineering and Smartsheet also helps us to run a continuous improvement program. These tickets allow us to see what is requested, when it was requested, and what resolved the issue. We also have easier reporting capabilities.
Project management and storing files and contact
None all function are goods and Helpfull
Remembering all files and contact and a use this may data back up
Easy to used for data analyis and for make a dashboard for our reports and easy to make a form.
Dislike about smartsheet sometimes our report is lag or slow to load.
A problems smartsheet resolve is easy to make a report and task scheduler and easy to access anywhare.
You can easily browse and upload files. Easy to organize files
Nothing so far. Sometimes needs to refresh
I can easily review and update may pending task and Know what task needs to update
I like about smartsheet is we use every where , I make alot of forms and dashboar using Smarthsheet
I don't in smartsheet sometime lag in mobile phone.
Problems smarsheet solve in our compy is we easy makes online forms and data centrelized for our dashboards.
its very helpful in the bussness storing files and contact
none, because all function are good and useful
remembering all file and contacts for bussiness
Clean simplicity for basic users, advanced features for those who want to dig deeper. Automations and dashboards are massive help to track projects and KPIs.
Hard to keep them organized and referenced correctly. Sometimes there are global issues (temporary and rare) when access or integrity is problematic.
It fixes "shared excel nightmare" and locating the data (hurray there is global search!), reminding users to update info, tracking comments and activity.