Overpass Reviews & Product Details

A lot of job opportunities and well-paid jobs. Also, like that they help a chat for support in case you have questions or any issues you can always reach out to them.

There is way too many user now so there are hundreds of people applying to jobs and not enough jobs.

I was able to get a well paid job.

Overpass has a very responsive and attentive team that was able to help with any issue immediately. Dario and Dennis were my contacts through this process, and their experience and help were invaluable.

The UX may not be intuitive for people who are unfamiliar with this type of service. However, the Overpass team quickly and easily explained everything to me, and I was able to use this service without issue.

Our company had to completely revamp our sales team on short notice and didn't know where to start. Overpass streamlined the process, helping us plan a structure for the team and find the team members in 5 days.

Overpass offers a comprehensive solution for businesses that recognize the value of an efficient contact center, be it inbound or outbound. From hiring talent to an intuitive CRM, Overpass makes it easy to quickly post a job, interview and hire talent, and build a streamlined process using the Overpass CRM. And while this is valuable, their strongest asset is their internal support team. Their dedication to exceptional customer experience is evident in the way they seek out customer feedback and invest in ongoing product development to make sure the solution they provide exceeds customer expectations.

I can't identify a single thing that was unsatisfactory.

It is expensive and cumbersome for a company to build a customer contact team. To do that in-house requires equipment, space, software, and access to a local talent pool. Any one of those things can pose a challenge and delay going live...meanwhile potential sales and customers are waiting. Overpass cuts through all of that and delivers a capable product at a fraction of the cost.

The marketplace makes it extremely easy to find and hire talented people - and then slide them into a fully-functional tech solution - you can be up and running within an hour.

There really isn't anything that we dislike - we've been with Overpass for almost a year and we've been very happy. If anything, I would like to see 24 hour tech support.

They solve our contact center needs in a simple to execute fashion - and if there are any hiccups along the way, they offer first-rate, human support to guide you down the right path.

I like the different employment options along with the descent pay

I don't particularly appreciate that we use PayPal for payment because I lose a lot of money every payday

They help me with my employment situation

On paper, it seemed like they would have good sales people. They did not have anyone great. The only person I hired I ended up firing a month or so later because of inexperience.

They lock you into contracts by calling them "seats" and charge you $320 PER MONTH whether you are using the "seats" or not. I hired a salesperson from their site, but the salesperson was bad, so I fired the salesperson. However, they wouldn't let me remove the empty "seat". They kept charging me $320 per month for a "seat" when I was using no salespeople at all from them. I tried to cancel the agreement, but to do so they said I had to talk to their CEO for permission to cancel. Even after my "contract" was up, they kept charging me. Overpass was made by snake-oil sales people selling an awful service.

They didn't solve a problem. There pool of sales candidates was very weak and they charged me for unused seats even after I told them I wanted my account canceled.

I was enjoying the comfort of working remotely from Mexico for a digital marketing company in the USA. The payments had not failed weekly, and everything flows exquisitely.

After the first month, the client failed to make my payment, and I brought it up to the Overpass team. I was told they were working with the client and that their contract was ongoing, so I kept working. Currently, I have been without pay for over a month. The ball gets thrown around, and now I am jobless, still awaiting payment. No satisfactory resolution can be reached since Overpass just tells me they cannot process my payment until the client pays, and they are supposed to facilitate payments! Unexcusable and inhumane. Beware...

Nothing at the moment. It was all a big hoax since I worked almost three weeks without pay. They get their money, and we get excuses! They make it all sound great until something like this happens, and I am sure I am not the only one.