I like that the site has a mobile app that works WELL. It's not a cheap knock-off or just a repackaged responsive website - the app feels good, looks good, and gives my members and I the ability to stay connected on the go. Having users with the app in their pocket means I can connect with them through a Push Notification. Having the app in MY pocket means I can respond to urgent issues quickly and keep tabs on what's going on in my community.
The pricing structures are very rigid, making it impossible to do most price-based promotions without either submitting an entirely new plan to the iOS store (every plan needs to be approved by Apple). or relying on a third-party payment processor to do special pricing/deals. For example, if I wanted to do a 90-day free trial, a $1 trial, or offer quarterly pricing, I have to go third-party and integrate.
Originally, I launched my mebership site with a Wordpress forum. It wasn't pretty, involved several plugins working together created by different developers, and required a lot of work to get running and figure out how to fix when things went wrong. It's a private, professional-looking social media network for my members that I have to do zero maintenance on. If I have a problem, I reach out to a very timely support staff. Just the time savings in not having to create and manage a Forum or Membership site through Wordpress alone was worth the cost.
I love the intuitive, user-friendly design of the software. It really puts PEOPLE first. I've researched and used other course software that feels much more clunky, dry and isolating. Mighty Networks feels very HUMAN to use. It's beautiful and modern. I also love the seamless integration with features like Events where you can schedule Zoom meetings, webinars, youtube lives, etc and have members RSVP and comment on upcoming events. Also great to have the COURSE material in the same space as the COMMUNITY engagement. I love that I can replace my busy interactions commenting on social media, facebook groups and other ugly community sites with an elegantly designed space that is curated, ad-free, private and creates a sense of other humans who are also sharing space and ideas together. The mobile app is also catching up to the desktop features and feels easy to access the community on the go. Love the support team and help that customer service and admins provide users to succeed in growing their own communities. Mighty Networks (as well as their CEO Gina and training programs) really helped reframe the VALUE of my online business and the importance of community...not just focusing on the endless cycle of content that I thought I needed to pump out to keep my business alive.
Creating pricing plans and payment structures can be frustrating within this software. There are some limitations to how you can present bundles and packages for your community members (especially if you are wanting to provide a bundle with BOTH one-time digital products like courses AND recurring subscriptions like a membership group.) Also limited in the ability to consolidate the selling of digital products likes singular ebooks and downloads within this community (no landing pages, storefront, shopping carts or pipelines for these sort of offers to be integrated into COURSE and COMMUNITY membership sales.)
Bringing together my audience to really build a community. Offering human connection and personalized touchpoints. Diversifying and offering low-cost services to a greater number of people. Having more fun in my business!
Mighty Networks feels like a miracle for my business, and it could be a miracle for yours too! With a Mighty Network--through Community Design especially--which they teach, you will find that your business can scale, you can foster genuine community, you can have engaging courses and important to note, it's the interactions and contributions of community members that become the content for your community. As the CEO says, people come for the content but stay for the community. With each new member who joins and contributes, your community will flourish that much more, even while you are asleep! To me this was the most amazing thing ever. I'd wake up to check my MN community and see members learning from each other, creating with each other, supporting each other--when I had to write 0 newsletters, FB posts, IG posts, etc to make that magic happen. The magic is in Community Design. It's important to know Community Design is not community management and it's not about shoveling content to an audience. In these content and audience obsessed times, I think this requires a bit of a mental shift. Instead of focusing on dishing out content and building an audience (that you can't control), instead create a space for your ideal customer, follower, etc, who is actually paying attention. Then give them the tools to bring results in *their* own lives, all under the umbrella of your business or brand, etc. The aesthetics of the design of the platform are sleek and modern, and I love the app. It's awesome to be able to have your community on a useful and beautiful app. Also, customer success is very important to MN. You can join the free MN hosts community to learn about MN and if you can also get help easily once you start your MN through their advocacy team. It's awesome. ✨
While it's not something I dislike about MN in particular, Apple makes it challenging to approve in app iOS purchases of plans in a prompt manner and it's just important to point out to your members ways to work around that, such as directing them to purchase plans on desktop vs in app, when needed. These are things you can learn more about on your journey to creat your MN.
It is solving 3 problems for my business that I imagine many business owners have: 1) Scaling - my retail shop + sewing studio needed a clear path to financial scalability beyond the four walls that housed our products and beyond the number of people we could accommodate for in-person classes. With a subscription to our community, which has little overhead, my business can generate additional revenue that grows without increasing expenses. We used to have a max of 6 people for our in-person classes, but now we sometimes have 60+ people coming to our live sessions in our Mighty Network, and they are not just local people but people from all over the world! 2) Fostering Genuine Community - most social media feels like shouting into the abyss, hoping for a shout back. As all business owners likely know, trying to keep up with posting on social, and constantly creating content for your community, is like feeding a beast who is insatiable and often does not give back. It's also a beast you can't control Big tech gets to own your community vs you in many cases. For example, you can't download your FB group members emails and they are the ones making money via ads off all your hard work. 3) An Engaging Place to Host our Courses - I was looking for a platform to host our online courses and what I came across was a bit static with no way to interact with the instructor or other members of the course. In a Mighty Network, participants in a course can engage with each other and the instructor through live sessions or through posts in a communal blog feed.
The focus on developing the plan and message first before launching a community website was very useful in their training program. This helped me develop the messaging and organize the structure of the community for implementation on the website. The software solution includes extremely easy links to Zoom, which makes setting up events very simple. There is also a built-in live streaming function. There are continuous updates and enhancements in the software and the support for site owners includes weekly workshops in addition to chat technical support. for complex issues technical support can be scheduled. While there is a focus on membership, there is the ability to build and charge for access to paywalled areas, called spaces, the ability to create training programs, both live and pre-recorded, and to set pricing to charge for non-member and member pricing. New features are introduced regularly and now include the ability to move members from one plan to another, including the ability to move members to a higher price plan. A new AI tool allows quick development of content, and it's still possible to keep a very simple membership/community website and grow.
The collections and spaces' structure takes some time to understand, but the pre-set design includes a good starting point and once you understand that, it's easy to manage.
I am able to create a membership website that allows people with similar interests to discover and connect with each other, while at the same time offer learning and courseware solutions for sale and for upsell solutions to the existing members. My current membership site had paywall spaces, but did not have a solution to integrate with Zoom and was more heavily focused on text and image, not video. Might Networks gives a site owner the ability to allow users to connect with each other in a variety of ways and the structure encourages members to contribute their own content, which my prior site did not accomplish.
I love LOVE being able to cultivate the energy of my community on a platform that's all its own. My members adore the layout of Mighty Networks, and they appreciate being able to be in a community that's off of Facebook or Instagram. It's a focused space where they feel safe to express and support one another. I also love all of the tools and the flexibility for building out course content as well as holding community in the same space. It's a super clean layout and the capabilities like going live, polling my members, and allowing them to generate their own content is AMAZING.
- I don't like how tricky it is to navigate from the course content back to the network. It's not all that intuitive. - I don't like how finicky the spacing is within articles. - Some of the articles are SUPER long on the app. There's no content there but a glitch that adds a ton of space. - I don't like how once I've discontinued a payment plan and it's inactive, I still see it. It adds clutter to the page in my host tools section.
Problems I'm solving: - Cultivating a community that's off of social media and all of it's advertisement (and noise). - Having an app that people can go to that feels like they're own space. - People feel like they can express themselves because they create their own content. - I am so grateful to have a platform that's not on Kajabi. As a small business, the price point is really, really helpful for me! Benefits: - I love the ambassador program! It helps me grow my community! - Having an app that's branded as my own makes me feel confident and super proud of what I'm creating. - My members LOVE the app and how the layout is built. - Having a separate course section within the same app is POWERFUL and really helpful for keeping my content clean and organized.
I've been impressed with the ease of use mighty networks provides. I'm not normally a "social media" person but I've found MN to be incredibly easy to use and understand, and that includes for the person setting it up! (Me!!) I have wanted to implement a social community on my site for several years and I finally decided to do so after seeing someone else use Mighty. Up until now my only real soution i thought was to implement a buddy press site, but that is cumbersome, requiring lots of coding to make it look good and work with my theme. MN is already done and works really well. I love the notifications (opens up a new way to communicate with customers besides email) and I really like the calendar/zoom integration. I'm now scheduling all of my meeting directly in MN instead of through zoom. I'm still pretty new to the platform but so far I've been pleased and my customers have been pleased. Personally I'm using it every day in the business and my customers are starting to use it more and more. I'm hoping it becomes the epicenter of our website. Also the on-boarding was a very welcome surprise. I haven't reached out to the direct customer support because I haven't needed to! The on-boarding pretty much got me up and running all on it's own! One more thing I really like - (i'm on the basic plan) I was able to create a subdomain on my website and use that as my mighty address! So people don't have to type in a mighty specific address, but rather community.mysite.com This makes it look like it's very exclusive to my site which I really like (this was actually a friction point before because I didn't want to take people off my site for a community) All things considered it's a thumbs up!
I have only a couple things I'd really do differently with MN. 1) Top of the list is Single Sign on. Even with everything I like about MN, this is almost in itself a deal breaker. My typical client is over 60 and they don't understand why they need two logins, one for my site and one for MN. It's a fairly simple integration with wordpress and in 2023 with all the technology we have, it should be a no-brainer. It should be a free feature with the basic level of service. (all zapier integrations should) 2) My second complaint is usage limits - I find them confining and because of the limits I find myself NOT using features of MN. Storage is cheap these days. I pay less/month for my main video hosting with 7TB of storage than I would for MN business plan - and MN only provides 1TB. I know there's a sliding scale but for online businesses like mine variable costs in business utility services (like MN) is a killer. Before you know it you have created an essential part of your business that people expect, but the cost to provide that continues to go up as usage goes up. A warning to other business owner (and to MN) this can crush your business cashflow so be very careful and plan accordingly. (Note to MN - you should adjust this seriously) 3) Finally my 3rd complaint is for the "Mighty Pro". I actually found mighty because I wanted to do an app. But the cost of Mighty Pro is prohibitive (and entirely unnecessary). Moreover I didn't appreciate being told I'm not a candidate for it without really being able to investigate. That was my one complaint about MN. The process of investigating if MN Pro was a good fit for me actually not only turned me off to MN but had me actively looking for another solution. Due to the pricing of MN pro I won't be doing the app with MN and already have other solutions, which may ultimately cause me to move away from MN altogether. That part remains to be seen. Bottom line: I really really like MN a lot. But they shoot themselves in the foot a little.
MN allows me to have a real community feature for my business. It gives my customers a way to connect with each other in a private network that doesn't require them to be on facebook or another network. Many of my customers are adamently opposed to being on the main social networks so this solves that problem.
I chose Mighty Networks several years ago for a few reasons: it offered a safe, private alternative to running groups and events; it also offered a way to identify common geographic locations with it's "near you" feature – love that! – and it was gorgeous! That was in 2016. As I began to look further into the company, I learned it was created by a woman (Yay for women in tech!) and has a great rep for JEDI. Very important to me. And as a host, Gina Bianchini and her team LISTEN!! I'll say that again, THEY LISTEN TO THE HOSTS! So over the last 6 years they have been asking us what we want and making changes to the platform in response to what the hosts, our communities and our members need. Yeah, that's cool! What do I like best about the platform? It's like being able to build a house with carte blanch in my decorating budget – do I want chat and a feed or just a feed? do I want to have a course with a community feel or just a DIY lessons and a video from me – or both? There is so much flexibility in this platform that platform is too "flat" a word to describe it. I'm defintely an evangalist.
I can't believe i'm going to say this, but sometimes there are too many posiblities that I make it too complicated - for myself and for my members. I'm a one-person show right now, so having a built in CRM would be great. I've figured out how to integrate my data but if that were built in that would be amazing.
I wanted a way for my clients to connect in between in-person meetings. They clients were expressing feeling off (in 2016 and since) about Social Media.So I went in search of a way for us to share safely online inbetween our meetings. This is helping to keep up relationships with my clients for longer time spans. It also helps me to connect them to each other. In addition, when COVID hit, I was already online and able to expand my community globally, so now the connection factor is even more important.
That I can create multiple courses, feeds and have a targeted plus general content feed. I'm newer to this whole arena, but there are so many features that are like - I didn't even think about that! I am so happy to have a platform for everything without worry about algorithms and feel so much better knowing that my content isn't just getting thrown out into a black hole. It covers multiple needs and I am excited to continue to build out more courses and my community!!
It doesn't feel super intuitive at times with what is seen where - like when you're editing a page, what you edit isn't exactly how you see it.
All in one course + content platform! Plus the targeted messages or content for different communities, free options, a wonderful way to tier, separate and even combine what I create and get it out to an audience quickly and easily