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HostPapa
Your Business's Reliable Web Host
4.3
(143)
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HostPapa Reviews & Product Details

HostPapa Overview
What is HostPapa?

HostPapa is a one-stop shop for businesses that want to bring their business online with an online store builder. The platform is affordable which makes it very popular among smaller businesses. HostPapa servers are notably fast and reliable, with data centers located in very strategic locations. As expected, the entire platform is user-friendly with access to 24/7 support.

Company HostPapa Inc.
Year founded 2006
Company size 51-200 employees
Headquarters Burlington, Ontario, Canada
Social Media
HostPapa Categories on Findstack
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What HostPapa is best for?
How does HostPapa compare to dhosting?
What are the pros and cons of HostPapa?
HostPapa Product Details
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
HostPapa Pros and Cons
Pros
  • Servers are fast and reliable
  • Data centers are located in strategic locations
  • Excellent customer service support
  • User-friendly, especially for new users
Cons
  • Doesn’t offer a speed enhancing software
  • Doesn’t offer free automatic backups
  • Confusing and unreliable checkout process
HostPapa Features
Backup and Restore
Bandwidth Allocation
CDN Integration
CMS Integration
Caching Options
Control Panel Integration
Cron Job Scheduling
Custom Error Pages
Customer Support
DNS Management
Data Center Locations
Database Support
Developer Tools
Domain Registration
E-commerce Capabilities
Email Hosting
FTP Access
Multi-domain Hosting
Resource Monitoring
SSH Access
SSL Certificates
Scalability Options
Security Features
Server Configuration Options
Site Migration Assistance
Staging Environment
Storage Space
Subdomain Management
Uptime Guarantee
Website Builder
HostPapa Media
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HostPapa Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: October 05, 2024
HostPapa Logo
143 HostPapa Reviews
4.3 out of 5
Mid Market (51-1000 emp.)
Nov 21, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Prompt, competent, professional technical support"
What do you like best about HostPapa?

Professional technical support. Courteous, timely responses. Competent support.

What do you dislike about HostPapa?

An occasional blooper. However, I never make misteaks especially with spelling :)

What problems is HostPapa solving and how is that benefiting you?

Hosted Exchange, but wish they would offer Office 365

Small Business (50 or fewer emp.)
Sep 19, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Most helpful"
What do you like best about HostPapa?

ease with which the representative resolved my issue

What do you dislike about HostPapa?

I am absolutely sold on Lunarpages and they've been my host exchange for a very long time

What problems is HostPapa solving and how is that benefiting you?

I've been migrating from old iMac to new one and they resolved an issue with one of my mail accounts

Small Business (50 or fewer emp.)
Sep 03, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Reliable"
What do you like best about HostPapa?

I love the reliability of LunarPages. I've been with them sent we started making websites in about 2009. When I call for a question, I am connected immediately to a technician - they all have impeccable knowledge & customer service. If by chance all are helping others, they call me right back.

What do you dislike about HostPapa?

I don't have anything I can say that I dislike about them.

What problems is HostPapa solving and how is that benefiting you?

See above. They are always ready to assist.

Small Business (50 or fewer emp.)
Aug 27, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Awesome People To Deal With"
What do you like best about HostPapa?

The Personal Touch used when troubleshooting issues

What do you dislike about HostPapa?

I really don't have any issues with the service.

What problems is HostPapa solving and how is that benefiting you?

Virtually now issues

Small Business (50 or fewer emp.)
Jul 23, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Excellent service"
What do you like best about HostPapa?

hosting services is the best service compared to another hosting very cheap and reliable service 100% uptime

What do you dislike about HostPapa?

they said unlimited but there were some hidden limitations

What problems is HostPapa solving and how is that benefiting you?

previously I have purchased some other hosting service I am facing a lot of issues whenever I hosted my website it's very fast and without downtime, I have run successfully

Small Business (50 or fewer emp.)
Jun 13, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Help when I needed it"
What do you like best about HostPapa?

Email problem was fixed quickly with a smile

What do you dislike about HostPapa?

Nothing that I can think of at this time

What problems is HostPapa solving and how is that benefiting you?

email servers for private and business email

Small Business (50 or fewer emp.)
May 18, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"great reliability, long-term business stability"
What do you like best about HostPapa?

I don't need anything fancy, but we've had no reliability nor uptime problems in 15 years of hosting with Lunarpages, and they have proven to be a stable company that you can count on to be around for the long haul - not a poorly-run business that might disappear after a few years.

What do you dislike about HostPapa?

nothing that we've found so far - toolset is robust, communications are appropriate and not too frequent, etc. Overall just what we need.

What problems is HostPapa solving and how is that benefiting you?

again, nothing complex for us. LP provides a stable solution that allows us to communicate to event participants and present a reliable front end for the business.

Small Business (50 or fewer emp.)
May 16, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Lunarpages meets all of my needs"
What do you like best about HostPapa?

Flexible, reasonably priced, helpful tools, strong tech support. I have been with Lunarpages for 15+ years and could not be convinced to change to another hosting service.

What do you dislike about HostPapa?

I can think of absolutely nothing to criticize.

What problems is HostPapa solving and how is that benefiting you?

Lunarpages hosts my several music and author-related endeavors. With their tools, I have no need to use any other website-related services. I can build and manage my various websites myself.

Small Business (50 or fewer emp.)
May 15, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Only positive experience"
What do you like best about HostPapa?

Reliable service, excellent customer service. Responsiveness.

What do you dislike about HostPapa?

I am fully satisfied with LunarPages, so nothing

What problems is HostPapa solving and how is that benefiting you?

Up to date in all aspects of of internet services

Small Business (50 or fewer emp.)
May 11, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"not so computer save`"
What do you like best about HostPapa?

super knowledgeable staff EVERY TIME I've called for help. That is a rare thing to find these days. I do not Appreciate an out of country call center and don't get the impression Lunar Pages uses that type of customer interaction.... SO Appreciate that....

What do you dislike about HostPapa?

I have nothing to input here never had a bad experience....maybe a cost reduction LOL

What problems is HostPapa solving and how is that benefiting you?

mail hosting and web page hosting.....Like the title of my survey NOT So save`... I operate a handyman services. I don't have time to deal with mail or web hosting issues, Lunar Pages always has a solution if I have a problem

Small Business (50 or fewer emp.)
May 11, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Top Notch"
What do you like best about HostPapa?

Very quick service on the rare occasion that I needed some tech support.

What do you dislike about HostPapa?

Nothing that I can think of. If something works out of the box then why complain.

What problems is HostPapa solving and how is that benefiting you?

We simply need a stable provider with as close to 100% online service as is possible

Small Business (50 or fewer emp.)
May 11, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Lunarpages has great service!"
What do you like best about HostPapa?

They have been very receptive to all of my questions and have quick and easy to understand instructions.

What do you dislike about HostPapa?

delay in response time during problem solving

What problems is HostPapa solving and how is that benefiting you?

Email syncing and restoration

Small Business (50 or fewer emp.)
May 10, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Reliable and Affordable Web Hosting"
What do you like best about HostPapa?

As a Lunarpages customer for well over a decade I can state without reservation that their service is second to none in terms of quality, reliability and responsiveness, and all at a fair and affordable price. And equally important, their technical support is first-rate.

What do you dislike about HostPapa?

There is really nothing to dislike. In the time that I used the service it has been almost flawless. Down time is virtually nil and technical support is timely and fully capable.

What problems is HostPapa solving and how is that benefiting you?

Lunarpages has provided me with an ideal platform for reaching and interacting with my client base. Everything works smoothly and efficiently and I can run my site without worry or concern.

Small Business (50 or fewer emp.)
May 10, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Very happy with Lunarpages!"
What do you like best about HostPapa?

Flexible plans, great customer service. Have been working with them for almost 10 years, and am very happy with their service.

What do you dislike about HostPapa?

No complaints, they have always been very helpful and courteous.

What problems is HostPapa solving and how is that benefiting you?

Webhosting.

Small Business (50 or fewer emp.)
May 10, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Customer Service is Top Notch!"
What do you like best about HostPapa?

Customer Service Representatives are really knowledgeable and helpful

What do you dislike about HostPapa?

The lunarpages account page is a bit cluttered. Hard to navigate at times.

What problems is HostPapa solving and how is that benefiting you?

We have used lunarpages for all types of services. But we recently created an entirely new website using the weebly service provided. After attempted numerous times to figure it out myself, I finally called lunarpages customer service and they easily walked me through step by step. Now that I have the knowledge, I can easily access everything I need!

Small Business (50 or fewer emp.)
May 10, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Awesome web hosting!"
What do you like best about HostPapa?

I like that whenever I have any issues with Lunar pages, it is easy to either talk to a tech to help or access solutions online.

What do you dislike about HostPapa?

I have nothing to dislike about lunar pages!

What problems is HostPapa solving and how is that benefiting you?

This website definitely brings me new students & sales.

Small Business (50 or fewer emp.)
May 10, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Quality of experience went from good to great in past 9 months"
What do you like best about HostPapa?

I've been a long-time customer because of the price. However, their customer & technical service has improved considerably (reduced hold times, motivated and efficient personnel over the past 9 months.

What do you dislike about HostPapa?

My dislikes appear to have been addressed. They were: long hold times for support and getting blacklisted because of some bad actors sharing the IP address of the shared hosting email servers. (not blacklisted in over 9 months now).

What problems is HostPapa solving and how is that benefiting you?

They host our email, FTP, and previously our website.

Small Business (50 or fewer emp.)
May 10, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Used LunarPages for over 20 years and never looked back. From shared to dedicated hosting."
What do you like best about HostPapa?

Great customer service, great prices, and reliable hosting.

What do you dislike about HostPapa?

There is nothing that I can say I dislike.

What problems is HostPapa solving and how is that benefiting you?

Server Hosting service. Very reliable with dedicated support when needed (rarely).

Small Business (50 or fewer emp.)
May 10, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"I'm a Lunar Pages guy."
What do you like best about HostPapa?

I always get personal and professional service every time I call. Even with a minor problem, the Lunar Pages people are courteous and knowledgeable. Whatever my situation, they've had the solution.

What do you dislike about HostPapa?

occasionally, the wait times are a bit long.

What problems is HostPapa solving and how is that benefiting you?

Lunar Pages is the secure and stable host for my web site, domain and email. I don't run into downtime or outages with Lunar Pages. They are reliable and there when I need them.

Small Business (50 or fewer emp.)
May 09, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great service and a great product."
What do you like best about HostPapa?

Excellent customer service on the rare occasions there are issues.

What do you dislike about HostPapa?

There is nothing I dislike about the service.

What problems is HostPapa solving and how is that benefiting you?

Web hosting, hassle free.

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