Slack vs Helpfull

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Slack Logo

Slack

4.5
(28,674)
At a Glance
Slack Logo
Slack
Starting at:
$8.00/seat/month
Helpfull Logo
Helpfull
Starting at:
$49.00/month
Overview
Slack Logo
Slack
Slack is the top choice for teams to communicate. It provides a virtual workspace that helps teams maintain open communication in a business environment. With Slack, users can host voice and video calls with up to 15 participants and even screen share with a desktop app, empowering better user in... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Helpfull Logo
Helpfull
Helpfull is a customer support platform designed to improve communication between businesses and customers. Core features include a unified inbox, automations, and a knowledge base. Helpfull aims to streamline and simplify customer support by providing all the necessary tools they need in one pla... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Helpfull
View 4 images
Helpfull Screenshots
Exclusive Deals
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Pricing
Slack Logo
Slack
Free trial available
Free plan available
Unit Seat
Billing type Recurring Subscription
Standard
$8.00
per seat / month
Plus
$15.00
per seat / month
See all pricing
Helpfull Logo
Helpfull
Free trial available
Free plan available
Billing type Recurring Subscription
personal use
$0.00
/ month
Premium
$49.00
/ month
Professional
$299.00
/ month
See all pricing
Pros and Cons
Slack Logo
Slack
Pros
  • Allows users to access handy productivity tools.
  • Offers app integrations and API access
  • Comes with extensive security.
  • Lets users collaborate file sharing and video meetings
  • API allows software developers to create custom integrations
Cons
  • No course creation
  • Limited engagement options
  • Notification frequency is too high
  • Screen sharing and drawing tools aren’t supported on mobile devices
Helpfull Logo
Helpfull
Pros

Not enough data available.

Cons

Not enough data available.

Reviewer's Segments
Slack Logo
Slack
Small Business
42.65%
Mid Market
38.56%
Enterprise
18.79%
Helpfull Logo
Helpfull
Insufficient data to show segment split
Deployment
Slack Logo
Slack
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Helpfull Logo
Helpfull
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Slack Logo
Slack
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Helpfull Logo
Helpfull
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Slack Logo
Slack
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Helpfull Logo
Helpfull
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
Slack Logo
Slack
Total integrations: 315
  • 1CRM
  • 800.com
  • Acquire.io
  • Act!
  • Adalo
  • Adobe Acrobat DC
  • Adobe Connect
  • Adobe Dreamweaver
  • Adobe Learning Manager
  • Affinity
  • Ai Surge Cloud
  • Ai Writer
  • Airbase
  • Airmeet
  • Alidropship
  • AliveChat
  • Alterdesk
  • Amplitude Analytics
  • AnyMeeting
  • ApexChat
  • Apollo.io
  • App Cleaner & Uninstaller
  • AppMaster.io
  • AppSheet
  • Appy Pie
  • Asana
  • Attio
  • Aurea CRM
  • Automizy
  • Avature CRM
  • Avochato
  • Baremetrics
  • Beehire
  • Bento
  • Better Stack
  • BlueJeans Meetings
  • BlueJeans Virtual Events
  • Box
  • Brand24
  • Breezy HR
  • BrightTALK
  • BugHerd
  • Cakemail
  • Calendar
  • Canny
  • Carta
  • Caspio
  • Celoxis
  • Chat2Desk
  • ChatArt
  • ChatBeacon
  • ChatBot
  • ChatGPT
  • Chatfuel
  • Chatter
  • Claritysoft
  • Click2Magic
  • ClickMeeting
  • ClickSend
  • Clicklunch
  • CloudCannon
  • Cloudpresenter
  • Codesentry
  • Collaborator
  • CometChat
  • Comm100
  • Contento
  • Continuous Delivery Director
  • Copy.ai
  • Coursera
  • CrafterCMS
  • Craftly.AI
  • Creatio
  • DatoCMS
  • Deposit Photos
  • Deskxpand
  • Dialpad Meetings
  • DigitalOcean App Platform
  • Discourse
  • Domain.com
  • E Manage One
  • Elastic Email
  • Enonic
  • Expandi.io
  • FaceUp
  • Fathom Analytics
  • Fibery
  • Findstack
  • Firstbase.io
  • Fiverr
  • FlexiQuiz
  • Float
  • Flowrite
  • Flywheel
  • Framer
  • Frase.io
  • Freedcamp
  • Freshteam
  • Friday AI
  • Function Point
  • GameTeam
  • GanttPRO
  • Ganttic
  • GeneXus
  • Genesis Pro
  • Gist
  • Glide
  • GoodAccess
  • Gumroad
  • HelpCrunch
  • Helpfull
  • Helpshift
  • Highlevel
  • Hopin
  • HostWP.io
  • HubSpot
  • HubSpot Marketing Hub
  • IONOS
  • IRIS CRM
  • Impact
  • InEvent
  • Inbenta Chatbots
  • Infinite Privy Vpn
  • Infor CRM
  • Insightly CRM
  • Insightly Marketing
  • Interact
  • JangoMail
  • JavaPipe
  • Jira
  • Jotform Tables
  • Jungle Scout
  • Kahoot!
  • Kaspersky Endpoint Security
  • Kerika
  • Kinsta
  • Kintone
  • Kissflow
  • Kissmetrics
  • Koala Writer
  • Kommo
  • Kontent.ai
  • Landbot
  • Lano
  • LeadIQ
  • Learndash
  • Lemon Squeezy
  • Lightkey
  • Linear
  • Linguix Business
  • Liquid Web
  • LiquidPlanner
  • LiveHelpNow
  • LongShot AI
  • Loom
  • Ludwig
  • Lyne.ai
  • MCA Suite
  • Magic xpa Low-Code Platform
  • Magnolia
  • Mailture
  • MarketMuse
  • Maxemail
  • McAfee
  • Mendix
  • Microsoft Teams
  • MonsterONE
  • Motion
  • Mura CMS
  • MyOwnConference
  • Network Solutions
  • Neuroflash
  • Nifty
  • Nightwatch
  • Ninja Outreach
  • Nintex Process Platform
  • Notion
  • Notiphy
  • Nunify
  • Nutshell
  • ON24
  • OVHcloud
  • Odoo Accounting
  • Omnify
  • OpenPhone
  • OutSystems
  • Overloop
  • Oxygen Builder
  • PDF.ai
  • PDFLiner
  • Pagecloud
  • Parley Pro
  • Pensight
  • Peppertype.ai
  • Pipedrive
  • Podium
  • Pory.io
  • Predis.ai
  • Presspog
  • ProWritingAid
  • ProofHub
  • Pst To Pdf Converter
  • Pulley
  • Pump.co
  • Quarkly
  • QuickBooks Time
  • Quixy
  • Qwaiting
  • Railway
  • Ramp
  • RationalPlan
  • Reclaim Ai
  • Redbooth
  • Render
  • Reputation Studio By 1440
  • Reviewflowz
  • Revolut Business
  • Rewind AI
  • Ring Central
  • RingCentral MVP
  • Rize
  • Rocketlane
  • Ruby On Rails
  • Runrun.it
  • Rytr
  • Salesflare
  • Salesforce Heroku
  • Samba Live
  • Sellesta
  • Serpstat
  • Server.pro
  • Shore
  • Simple.ink
  • Simplified
  • Simply CRM
  • Site.es
  • Sitecore Experience Platform
  • Skillshare
  • Skool
  • Skuid
  • Slack
  • SmartSuite
  • Smartsupp
  • Smith.ai Live Website Chat
  • SpatialChat
  • Speedify VPN
  • StackPath
  • Stackby
  • Stacker
  • Stract
  • Streak
  • Sublaunch
  • Supportbench
  • Survey Junkie
  • SurveySparrow
  • Survicate
  • Swit
  • Symphony
  • Tabillo
  • Taskworld
  • TeamGantt
  • Teamly
  • Termius
  • Testportal
  • Texta.ai
  • Textdrip
  • The Leap
  • Thinkific Plus
  • Toptal
  • Trainual
  • Trello
  • Twenty
  • UENI
  • UPDF editor
  • Uniqode
  • Upskillist
  • Uscreen
  • Userlike
  • V2 Cloud
  • Vendasta
  • Vero Workflows
  • Viewabo
  • Vinyl
  • Visme
  • Vocal Voip
  • WP Engine
  • Wappalyzer
  • WaveMaker
  • Webex Webinars
  • WebinarGeek
  • WebinarNinja
  • WhatCounts
  • WhitePress
  • WorkCast Present+
  • Workamajig
  • Worksection
  • Workzone
  • Writesonic
  • Xperify
  • Zaap
  • Zapier
  • Zendesk Support Suite
  • ZilicusPM
  • Zoho CRM Plus
  • Zoho Marketing Automation
  • Zoho Sprints
  • Zoho Workplace
  • Zoom Events and Webinars
  • ZoomInfo Chat
  • aiseo.ai
  • dotCMS
  • folk
  • iBoysoft NTFS for Mac
  • iSpring Learn
  • iSpring Suite
  • monday CRM
  • monday dev
  • monday marketer
  • nTask
  • ruttl
  • webinar.net
Helpfull Logo
Helpfull
Total integrations: 7
  • 1CRM
  • 800.com
  • Acquire.io
  • Act!
  • Adalo
  • Adobe Acrobat DC
  • Adobe Connect
  • Adobe Dreamweaver
  • Adobe Learning Manager
  • Affinity
  • Ai Surge Cloud
  • Ai Writer
  • Airbase
  • Airmeet
  • Alidropship
  • AliveChat
  • Alterdesk
  • Amplitude Analytics
  • AnyMeeting
  • ApexChat
  • Apollo.io
  • App Cleaner & Uninstaller
  • AppMaster.io
  • AppSheet
  • Appy Pie
  • Asana
  • Attio
  • Aurea CRM
  • Automizy
  • Avature CRM
  • Avochato
  • Baremetrics
  • Beehire
  • Bento
  • Better Stack
  • BlueJeans Meetings
  • BlueJeans Virtual Events
  • Box
  • Brand24
  • Breezy HR
  • BrightTALK
  • BugHerd
  • Cakemail
  • Calendar
  • Canny
  • Carta
  • Caspio
  • Celoxis
  • Chat2Desk
  • ChatArt
  • ChatBeacon
  • ChatBot
  • ChatGPT
  • Chatfuel
  • Chatter
  • Claritysoft
  • Click2Magic
  • ClickMeeting
  • ClickSend
  • Clicklunch
  • CloudCannon
  • Cloudpresenter
  • Codesentry
  • Collaborator
  • CometChat
  • Comm100
  • Contento
  • Continuous Delivery Director
  • Copy.ai
  • Coursera
  • CrafterCMS
  • Craftly.AI
  • Creatio
  • DatoCMS
  • Deposit Photos
  • Deskxpand
  • Dialpad Meetings
  • DigitalOcean App Platform
  • Discourse
  • Domain.com
  • E Manage One
  • Elastic Email
  • Enonic
  • Expandi.io
  • FaceUp
  • Fathom Analytics
  • Fibery
  • Findstack
  • Firstbase.io
  • Fiverr
  • FlexiQuiz
  • Float
  • Flowrite
  • Flywheel
  • Framer
  • Frase.io
  • Freedcamp
  • Freshteam
  • Friday AI
  • Function Point
  • GameTeam
  • GanttPRO
  • Ganttic
  • GeneXus
  • Genesis Pro
  • Gist
  • Glide
  • GoodAccess
  • Gumroad
  • HelpCrunch
  • Helpfull
  • Helpshift
  • Highlevel
  • Hopin
  • HostWP.io
  • HubSpot
  • HubSpot Marketing Hub
  • IONOS
  • IRIS CRM
  • Impact
  • InEvent
  • Inbenta Chatbots
  • Infinite Privy Vpn
  • Infor CRM
  • Insightly CRM
  • Insightly Marketing
  • Interact
  • JangoMail
  • JavaPipe
  • Jira
  • Jotform Tables
  • Jungle Scout
  • Kahoot!
  • Kaspersky Endpoint Security
  • Kerika
  • Kinsta
  • Kintone
  • Kissflow
  • Kissmetrics
  • Koala Writer
  • Kommo
  • Kontent.ai
  • Landbot
  • Lano
  • LeadIQ
  • Learndash
  • Lemon Squeezy
  • Lightkey
  • Linear
  • Linguix Business
  • Liquid Web
  • LiquidPlanner
  • LiveHelpNow
  • LongShot AI
  • Loom
  • Ludwig
  • Lyne.ai
  • MCA Suite
  • Magic xpa Low-Code Platform
  • Magnolia
  • Mailture
  • MarketMuse
  • Maxemail
  • McAfee
  • Mendix
  • Microsoft Teams
  • MonsterONE
  • Motion
  • Mura CMS
  • MyOwnConference
  • Network Solutions
  • Neuroflash
  • Nifty
  • Nightwatch
  • Ninja Outreach
  • Nintex Process Platform
  • Notion
  • Notiphy
  • Nunify
  • Nutshell
  • ON24
  • OVHcloud
  • Odoo Accounting
  • Omnify
  • OpenPhone
  • OutSystems
  • Overloop
  • Oxygen Builder
  • PDF.ai
  • PDFLiner
  • Pagecloud
  • Parley Pro
  • Pensight
  • Peppertype.ai
  • Pipedrive
  • Podium
  • Pory.io
  • Predis.ai
  • Presspog
  • ProWritingAid
  • ProofHub
  • Pst To Pdf Converter
  • Pulley
  • Pump.co
  • Quarkly
  • QuickBooks Time
  • Quixy
  • Qwaiting
  • Railway
  • Ramp
  • RationalPlan
  • Reclaim Ai
  • Redbooth
  • Render
  • Reputation Studio By 1440
  • Reviewflowz
  • Revolut Business
  • Rewind AI
  • Ring Central
  • RingCentral MVP
  • Rize
  • Rocketlane
  • Ruby On Rails
  • Runrun.it
  • Rytr
  • Salesflare
  • Salesforce Heroku
  • Samba Live
  • Sellesta
  • Serpstat
  • Server.pro
  • Shore
  • Simple.ink
  • Simplified
  • Simply CRM
  • Site.es
  • Sitecore Experience Platform
  • Skillshare
  • Skool
  • Skuid
  • Slack
  • SmartSuite
  • Smartsupp
  • Smith.ai Live Website Chat
  • SpatialChat
  • Speedify VPN
  • StackPath
  • Stackby
  • Stacker
  • Stract
  • Streak
  • Sublaunch
  • Supportbench
  • Survey Junkie
  • SurveySparrow
  • Survicate
  • Swit
  • Symphony
  • Tabillo
  • Taskworld
  • TeamGantt
  • Teamly
  • Termius
  • Testportal
  • Texta.ai
  • Textdrip
  • The Leap
  • Thinkific Plus
  • Toptal
  • Trainual
  • Trello
  • Twenty
  • UENI
  • UPDF editor
  • Uniqode
  • Upskillist
  • Uscreen
  • Userlike
  • V2 Cloud
  • Vendasta
  • Vero Workflows
  • Viewabo
  • Vinyl
  • Visme
  • Vocal Voip
  • WP Engine
  • Wappalyzer
  • WaveMaker
  • Webex Webinars
  • WebinarGeek
  • WebinarNinja
  • WhatCounts
  • WhitePress
  • WorkCast Present+
  • Workamajig
  • Worksection
  • Workzone
  • Writesonic
  • Xperify
  • Zaap
  • Zapier
  • Zendesk Support Suite
  • ZilicusPM
  • Zoho CRM Plus
  • Zoho Marketing Automation
  • Zoho Sprints
  • Zoho Workplace
  • Zoom Events and Webinars
  • ZoomInfo Chat
  • aiseo.ai
  • dotCMS
  • folk
  • iBoysoft NTFS for Mac
  • iSpring Learn
  • iSpring Suite
  • monday CRM
  • monday dev
  • monday marketer
  • nTask
  • ruttl
  • webinar.net
Top Alternatives
Slack Logo
Slack
See all alternatives
Helpfull Logo
Helpfull
See all alternatives
Company Details
Slack Logo
Slack
  • By Salesforce
  • Located in San Francisco, California
  • Founded in 1999
Helpfull Logo
Helpfull
  • By Helpfull LLC
  • Located in San Francisco, CA, United States
  • Founded in 2016
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