SmartSuite Pricing Overview

Signing up for SmartSuite has been the BEST decision I've made for my business this past year. Their work managment platform allows you to create solutions specific to "how you work," instead of forcing you to restructure what you do in order to use their SaaS. I constantly feel like I created my very own custom app for my biz that is super user-friendly and has 10xed my productivity. You can literally have your first solution up an running in no time, compared to other tools like ClickUp, Asana, or Monday that have a larger learning curve and used to cause me major overwhelm. And if what I just said hasn't sold you on this tool, then experiencing their customer support will -- they don't just give you generic responses, but actually provide you with ways in which you can implement what you're wanting to accomplish. PLUS, SmartSuite has built a stellar community around their SaaS, and constantly roll out new features that their consumers actually want. SmartSuite is hand-down, one of the best tools on the market. I could go on and on about their grandular permissioning structure, linked records feature, or even their dot notation capabilities when it comes to formulas, but this is just one of those tools that seeing is believing for most so I highly recommend giving it a test run for yourself.

I have no downsides to using this tool -- I absoultely LOVE IT!

Utilizing SmartSuite allowed me to have one main source of truth in my business. It allowed me to cut down my monthly operating expenses by creating different solutions that replaced the many other tools I had to piece together to do the same thing.

SmartSuite has come out of the gate so incredibly strong and is already going head-to-head with other players in this space. The difference is that other players have been doing this for years, and SmartSuite is just getting started! I love SmartSuite because it is an easy-to-use (and low-cost) platform with a modern look, powerful features, and the ability to integrate in numerous ways. From basic tracking of (literally) anything to advanced workflows using formulas and automations, there is a "Suite" spot where every user will find value! The platform is easy to learn, and they have so many ways for me to do so. With help articles, videos, live chat, office hours, showcase videos, etc. (the list goes on and on), I have no problem figuring out how to do something new or make something work the way I would like. Technology aside for a moment, my absolute favorite thing about SmartSuite is the team behind it that is passionate about helping others, which drives them to continuously improve an already great product. The future is very, very bright for SmartSuite! Lastly, I will say this... if you have spreadsheets, you need SmartSuite. HIGHLY RECOMMEND!!!

With rapid expansion and enhancements for new software, bugs are not uncommon, and SmartSuite has experienced some of that. Though I will say that anything I have come across has been minor and addressed quickly, which is critical to me. I don't think I've ever used (or built) software without any issues, so the support I get is essential.

In my hectic day-to-day, SmartSuite has helped me keep my important tasks top-of-mind, allowed me to easily communicate with my team without having to go to multiple tools, and just keeps track of me and my work in general! With the gained efficiency, I can focus more time on completing the work that needs to be done instead of trying to keep track of it!

I’m hyper-organized, but I wasn’t using a comprehensive tech solution, mostly managing processes and projects through a combination of email, text, Slack, Google Drive, and OneNote. Everything was all over the place. We tried to use Asana, but it wasn’t intuitive for storing documents, didn’t feel as dynamic to customize, didn’t look or feel good, and wasn’t easy to use. It also didn’t have the spreadsheet functionality I need. It was ok for project management, but SmartSuite is a second brain, a true database. I’ve centralized all of the vital information about my clients and manage my work with more confidence and ease these past few months. I’m enjoying tracking important personal projects and goals in the platform related to my family, fitness, and home. It’s truly an extension of my brain and how I organize my life.

There is not much to dislike about Smart Suite. One point might be Smart suite is so powerful and flexible that I need to reign in how super customized I make every solution. I am focusing on good and great outcomes

How I organize everything in my entire life and increase my overall effectiveness

Spent the weekend creating a way for our team here to manage and track the complicated relationships we have with all the manufacturers, brands, product categories, discount structures, special programs, sales reps, and rep groups that we work with. There was nothing that SmartSuite couldn't handle, and it did so with aplomb! The end result is GORGEOUS (all of SmartSuite is beautiful!) which is so important to end user initial impression and adoption, but under the covers, this thing is a beast of functionality (and it's FAST!). While I was working, I was just marveling at the technological underpinning while enjoying the polished user experience. Serious KUDOS to the entire SmartSuite team. I haven't enjoyed using something this much in a long, long time.

They are still on the growth curve which is a double edged sword. They are absolutely listening to user input, they are 100% available and accessible, they sincerely want to understand and help, but not everything is "enterprise grade ready". They will be there soon though. Very soon.

Moved our CRM solution here first. Then fleet management. Then asset management. Then vendor discount management. Then purchase order and receiving. Then (I could but won't list the 10 other solutions we've put here). There is nothing we've tried in SmartSuite we haven't been able to accomplish.

In the construction industry, SmartSuite's robust project management capabilities, including Gantt charts (new in 2024) and real-time collaboration, are invaluable. Its ability to handle complex workflows with ease, while offering customizable templates tailored to construction projects, enhances productivity significantly. SmartSuite streamlines complex construction project management by integrating multiple functions into one platform. This enhances team collaboration, improves resource allocation, and provides critical insights into project progress, resulting in better project efficiency and timely completion.

While there's nothing specific I dislike, there is room for enhancement in certain features. For instance, integrating more advanced functions into the Outlook calendar. For SmartDoc, akin to Notion's capability to embed multimedia content like YouTube videos, would add value.

SmartSuite adeptly addresses the complexities inherent in managing large-scale construction projects. It consolidates various project management aspects, enhancing collaboration, efficiency in task management, and offering real-time insights, which significantly contribute to the streamlined execution and success of projects.

The support that the admin gives to the community. They are a real company that hears the needs of their users, and it's a rare thing! Now I use Smarthings every day. There are a lot of features and I implement all my work there! Automation are a cool feature that allow me to be more productive in every day.

Isn't EU-server hosted at the moment but I'm sure that they are working on it.

SmartSuite allows me to manage my agency work and my associate's work. It's so cool and that allows me to have an agile workflow. Other tools allow me to reach that but they are too expensive, instead, Smartsuite is user-focused and allows me to reach my goals at the right price without addons on addons to buy, and I love that!

Integrates and connects all the "Solutions" together.

Nothing at this point. The only current downside is that there are still some features not implemented but they are very responsive and adding more features, many based on user feedback.

Combining the features of other platforms into one platform. For example, using the form features in SmartSuite allows us not to use another platform, such as JotForm.

If you're looking for a powerful and flexible tool that also prioritizes customer service and user experience, then SmartSuite is definitely worth checking out. I've been a user for a while now and I have been consistently impressed by the level of support and responsiveness I've received from the SmartSuite team. Their user interface is also incredibly intuitive and easy to use, making it a great option for both novice and advanced users. Plus the team is always actively working on new features and improvements based on user feedback, which makes it a great choice for anyone looking for a software solution that is always evolving to meet their needs. Overall, I highly recommend giving SmartSuite a try. I have no doubt that Airtable will lose users to this new company, and I say that as an Airtable consultant.

There are a few features I'm waiting for, all of which are on the roadmap. One of them is to remove the SmartSuite record from automated emails sent from my solution so, people don't know I'm using an automation tool to send them personal emails. They already do SO much for brand partners, but I also have my fingers crossed that they will do even more, like allow power users to sell our solutions or gift them to others as lead magnets without those who've been gifted being able to copy the solutions into infinite.

SmartSuite allows me to automate repetitive task work across all areas of my business so I reclaim brain space. I love to build my own systems from scratch so that I can do 'all the things' in one powerful interface, instead of needing to hop from dozens of different interfaces to manage contacts, content, money, projects, etc.