Nothing at all. Their business model and practices are way outdated. Their pricing structure is absolutely ridiculous like it should be illegal to charge that much for a domain let alone they charge a fee just for domain forwarding!? I didn't think there could be a worse company than GoDaddy or HostGator but Network Solutions just may have them beat. I will say their customer support does answer rather quickly but aside from that this company has nothing going for them.
Everything. Practices outdated. The backend dashboard is outdated and not user-friendly. Their pricing model is utter nonsense. I don't know who in their right mind would ever pay these prices. They charge for every little thing and then hold your domains for ransom when you want to try to transfer them away to another provider.
They are causing more problems than solutions which is ironic given their name. The cost of their services are utterly ridiculous, costing business owners more money than almost any other domain provider.
Network Solutions is a major player in the space. Their name recognition goes a long way with clients when selling them on a solution. I primarily used them as a registrar. They initially proved to have good price performance.
They are more expensive than others, but you are paying for the brand. I don't like the up-selling that's found within their site. Nothing beyond the name recognition factor really stands out. For me, the costs involved proved to be too high. For my agency, we moved away from them for cost-based reasons as well. We missed a subversive check box and got charged for an additional service without our knowledge.
By moving away from Network solutions, we found a more cost effective hold place for all our domains. We achieved the same end with less hassle.
nothing, it's expensive - no justification for being higher than their competitors
Cost is expensive - no justification I can get the exact same services from Go daddy at a much better price. Here I just feel taken advantage off.
none - just adds to my overhead and at a higher cost than elsewhere.
Nothing at all. Terrible service. Find another vendor.
Was advised to use Network Solutions to register a domain name. What a mistake. First, they do not keep your information private. Sold to tons of 3rd parties and my email and phone were constantly bombarded with offers to build me a site. Second, even though I have no site yet, Network Solutions was charging me "start hosting" fees. As a new user, I do no have any idea about hosting fees. Network Solutions is preying on new users. I have no site but they were charging me to host empty space. Third, in the terms and conditions they have it written that users agree to auto-renewals. So the hosting fees were automatically renewed several months. #Shady Fourth, users are not allowed to turn off their auto-renewals themselves. Users must call and/or use the Network Solutions chat to have their customer service do it for them. #supershady Fifth, I disputed the charges with my credit card. Network Solutions is holding my domain names hostage until I pay the hosting fees, then they will allow me to transfer my domain names to a different site. #ultrashady What a terrible business. Use Hover.com or GoDaddy. Cheaper, more use friendly, and doesn't charge to protect your privacy.
Network solutions created problems for me. They did not solve any. Zero benefit.
At the time of using Network Solutions, they offered free privacy with domains which I really enjoyed (probably not longer available). Like most similar companies, Network Solutions offers domain purchasing, web hosting, and website creation. Their DNS services section is designed in a nice manner, I do appreciate the simplicity of updating A or M records. Other than that, there has not been much that Network Solutions has done to impress me.
They're expensive. Average price of a domain is $50 compared to places like GoDaddy which is $20. When its a yearly fee, those $50 add up over time for multiple domains. Their UI is a bit tricky to navigate but they have been making updates these past few years to improve it. When I first started using Network Solutions, the renew domain function was difficult to find. The site would give me a notification that made it seem like I had to pay and extra fee for autorenew, but eventually I found the toggle switch.
We are solving the issue of keeping our domains in house instead of relying on somebody else to maintain them for us. It let us save a lot of money in maintenance fees.
Getting domain and website up were both easy and cheap
Configuring and checking e-mail is next to near impossible they continuously charge you and are not upfront about it
My website is finally up with my own domain at an affordable price
Their support reps are very kind but also very misguided. In all honesty they are yes men and unless you are technically minded you will be pushed in the wrong direction or easily swayed.
Not sure where to even start this review. Please know that this is not mean spirited, I just never want anyone to go through what we have been through. Our website was down for 2 weeks. We made multiple calls to support, each time being informed that it was a Network Solutions issue and that our issue would be "escalated." This was the final straw after a long string of offenses and left us so wounded we decided to finally switch our provider. We called NS for guidance on the transfer process because we were so badly burned by them we wanted to do our diligence and make sure that things would go well. We were informed that first we needed to update our email credentials so that all notifications would go to the technical person handling the transfer so we did so. After proceeding with the transfer all the emails were sent to the previous email listed. This was confusing but since GoDaddy (our new provider) had the auth codes we assumed nothing was a miss. This was incorrect and after waiting and waiting for the transfer to go through we called NS and were casually informed that actually there was a 60 day lock which had been placed on our account in accordance with ICANN. We were NEVER informed of this policy. We thought we had done our diligence by asking NS directly for guidance but they apparently their representatives are uninformed on their own policies. After being on stressful phone calls where we needed to restate our intent and case each time for 4 hours we were finally directed to a supervisor that after reviewing our account and call info apologized for the complete mismanagement of our business and removed the locks on our account. For anyone looking for a reliable provider of email, domain, or website services, do yourself a favor and DO NOT choose Network Solutions. Even if it is a financial deal, it will cost you in man-hours, funds, and sleepless nights spent on support calls trying to get answers.
Network Solutions provided us with domain, email, and website services. At first things were okay but things became so frustrating we slowly removed each component from our account. We were their customer for 13 years. They were reliable for the first 5. Then email became unreliable so we moved to office 365, then they became unreliable with website management so we created our own WordPress site. Then we went through a brutal awakening to their unreliability with domain hosting and switched everything. I would say the benefits were low prices, but it is a full time job to manage them and is not worth the man hours.
The account area/admin area is a lot easier to use than my godaddy account. Their customer support was also a bit more responsive. Price-wise they weren't great. I just bought a domain through them a few years back to try them out and so far I really like it.
These seem to charge quite a bit for extras and addons.
Not provided