Mailshake Reviews & Product Details

Our team uses Mailshake for both cold outreach and for sending email newsletters to all of our customers. Those are radically different objectives, and Mailshake is fantastic for both of these purposes!

Mailshake has continued to evolve over the years since I first started using it. Honestly, there isn't anything that I don't like about Mailshake at this point.

Mailshake makes it easy for me to personalize cold outreach campaigns and keep track of potential leads. More than that, it is also a great tool for onboarding email campaigns for existing customers, as well as newsletters for existing customers.

Mailshake is a top-notch tool that is both simple and elegant. The user interface is well-designed and it is highly effective in delivering results. The team behind Mailshake is also a major highlight, they are dedicated and highly knowledgeable, making the overall experience even better. One of the things I like best about Mailshake is its simplicity. The tool is easy to use, even for those with limited experience in this area. It is straightforward, yet powerful, and the results it delivers are impressive.

One area for improvement would be in the classification and interpretation of responses. Some responses are automated, but are being treated as human. This can be a hindrance when trying to determine the effectiveness of a campaign. It would be great if there was a way to change the classification within the app and continue the campaign for individual recipients.

Automation

Very easy to use and amazing prompt customer service

a bit expensive compared to other tools out there

mass email

I've tried a number of different platforms like Mailshake, and most of them are quite limited in functionality, difficult to use/setup, or just plain bad. Mailshake is powerful, easy to use, and dramatically expands my capabilities to send large volumes of personalize emails right from my inbox. It's great.

Price is probably the only main complaint I have. Every software could improve in most areas, but Mailshake does pretty well at most things. I'd like to see more functionality around decision trees to send different messages depending on whether the recipient did or did not open the previous email.

We have large contact lists of prospects that we want to send targeted, personalized emails to (NOT marketing emails out of a Klaviyo) straight out of our inboxes. Mailshake makes that possible at scale, enabling us to create drip campaigns that largely don't require any attention once they are setup and turned on. Saves hours and hours and hours of time manually writing each or even copy pasting a templated response.

Mailshake provides everything we need for effective email outreach.

No monthly plans. Other than that, there is nothing we dislike about the product.

Mailshake allows us to engage with our target audience, and win new business consistently.

Their CS team is always there to help me within like 30 mins of writing or looming them my issue. They have their developers look at what i'm trying to do and then Vidyard me solutions. Mailshake Youtube is awesome

The automation feature still hasn't been released, which would really help me complete my sales tasks. Also, if they could come out with a feature, where you could organize all your hot and medium leads to the top of each campaign instead of scrolling through the whole page, that would be really helpful. Other than that, it's a great tool!

I'm looking forward to their updates. I really like that you can utilize mail cleaning in the tool, where other cold email platforms dont offer that service. Plus warm-up. It helps me stay within one tool instead of bopping around to do different tasks.

Mailshake is a very easy to use visual automation and editing tool for creating outreach and follow up sequences

No "downsides" really... I feel like a little more real world education of how to use functions like the exit goals could be useful, but not a complaint. They show you how to set up exits, but not the odds that if someone has opened 5 and clicked 3 they're more likely to close/engage than someone who only clicked one

takes the manual burden off of doing repeated cold outreach and managing your scale up. You write emails, set your merge fields and let it run campaigns for you

I love that I can set up a sequence of emails that will automatically be sent to my prospects every few days. It cleans out bad email addresses so I am not wasting time on deal leads. It makes me a list of anyone who has opened the email. A historic record for every lead. It helps me write smart content and suggest content that prevents emails from landing in spam. The dash board is great for taking action in the right direction. Because of all the cleanup and help...my open rates are finally fantastic. Once you use it... you cannot go back to not having Mailshake. Best tool discovery!

Nothing, no complaints. Fantastic support!

Helped me create an alias to mask my email. It protects the company email's domain health.

I like using Mailshake for the number of marketing templates and the level of engagements the comes out of it.

There could be some work done on the UI/UX, but other than that no problems at all

Cold outreach and making sure there is an impactful message/ engagement going to happen.

the fact thats easy to use, its a friendly site so you can find what you need really easy

theres one bug, where i cant grab the CSV and just drop it in the space, i have to look for the file and then add it.

i dont need to send 120 email personally. so i dont waste time

Very intuitive user interface, ready to use outreach template, easy to connect with gmail account.

There is nothing that comes to my mind. I am really satisfied. Only thing is price increase.

Mailshake is helping to generate qualified leads for my business. It also helps to validate business ideas quickly.

It is effortless to use,customer service is fantastic, very helpful.

There is nothing I dislike using this platform.

I need an easy-to-use platform, and Mailshake does this.

Very easy & straightforward process to set up automated cold email outreach. The interface is very user-friendly & it's very easy to set everything up. In the process, Mailshake even gives advice on how to improve the performance of your campaigns.

It's a bit expensive if you compare it to the other tools. Especially if you want to use multiple email accounts to send out emails. But it's definitely worth it.

Mailshake is solving the problem of having to do all the email outreach manually. With Mailshake I can automate the whole process and integrate a lot of different personalizations into my emails.

The email customization system is extremely easy to use and their support team usually responds before I have time to check my inbox again.

The dialer seems to have poor call quality about once every 10 calls as the person on the other end says my voice is breaking up.

It is allowing us to send emails to our leads list without any headache!

Mailshake is an intuitive platform that is the main driver of my email outreach. Email is critical to my role as a Finance Broker. I really appreciate the service as it has helped me land hundreds of thousands of dollars worth of deals through client acquisition. I would recommend Mailshake to anyone that has high ticket sales requiring low volume conversion.

Mailshake is solid, but I feel they could work on helping clients learn more about their platform. I know they are working on this, but the support on using their platform could improve albeit not bad.

Mailshake helps me automate my email outreach through delivering personalized emails in a systematic order that is autognerated. They help create personalized emails that are actually automated.

Getting our email outreach setup would've been impossible for us to put together if it wasn't for the incredibly great customer support that we're receiving from Mailshake. We're really excited about getting moving forward with our marketing campaigns and we would've been so far off track if we hadn't had the expert advice from Trevor and Sophia. There are so many companies out there today that don't even have a phone number they just want you to enter your credit card information and buy the product or service or start the free trial and you can't even talk to anybody or ask any questions.Mailshake is different and I'm sure this company is going to continue to grow.

nothing so far. Their software is very easy to understand and use plus we have great customer service and support.

Getting started from scratch with ouremail outreach.

Campaign set-up and follow-ups. The ease of use. Everything is neatly organized for me in my dashboard.

I really like everything 100%. I can't think of anything else.

I now have 12 clients because what we did before for them, with my two VAs is now automated and works like a clock. I can reach out to new clients now and add 8 more.

The first SAAS that eliminated one of my biggest problem and that's consistent outreach that's safe and white hat ready!

I wish it was a middle tier for how many e-mail could be sent per day. But it's not real problem, because my email accounts feel safe.

Consistent outreach

We are using this soft for a long time. it means it's the best price and quality pick. Easy soft, easy connections with emails and works smoothly and good deliverability. Won many clients using it.

Don't like that I can't select all prospects who didn't open emails and add them to another campaign. Only available by selecting one by one. Don't like it when you create a new campaign with the wizard, first you need to add a prospects list before sequence and before making its draft. Also would like if we could change campaign sending times on different dates, like on Mondays we use one time, on Thursdays we use another time. Now it's only available for one time for the whole week.

Everything works great, just need a few additional functions like those written above.

I love the fact that I can send emails directly to the inbox of my prospects as if it was sent directly from my gmail account and not from a mailing campaign. From all the different tools I tried, it is by far the one that got me the most open rates and the most replies.

I don't like the fact that we can't add attachments to the emails sent.

It allows me to contact thousands of prospects and setup automated follow up extremely fast and easy.