We have introduced online learning first time and iSpring does not require any training for course development, management and trainee. It is easy to use and can be deployed same day as they said it.
They do not have a course library from where we can add video tutorials, third party collaboration can help get short clips for courses
We can reach out of 1000 employees in a day, previously it would have taken weeks with limited trainers at disposal and the cost of travelling and lodging was high
iSpring has made training people around the country more manageable by saving time & money. Excellent customer service, always available!
As the administrator, some of the tools that can be used within the LMS aren't apparent, I usually have to call customer service to ask what can be done and where to find it. They are very helpful and knowledgeable, but I wish I could see it on my own and that it was more apparent how to work the system on the back end as an administrator.
iSpring is helping us quickly train people across the country while also making it cost-effective for our trainers, staff and organization. Our business performance has increased because of iSpring.
I was looking for an online platform that allowed me to administer the internal training of SOPs as we had been doing this manually. It was so tedious and inefficient as it was a waste of resources in every possible manner. We chanced upon iSpring Learn while sourcing for suitable solutions. iSpring Learn met all of our requirements, from its features to the implementation/subscription cost. It was the most intuitive platform among our choices, and it certainly made sense for us to subscribe to iSpring Learn as they did not require a large number of users for subscription. It was a breeze to set up the system, it took me a coupel of days to get the system up and running. So far, end users have had a positive experience using this platform.
If I really have to find something to complain about, I hope that they will eventually charge by per user subscription. The demo session could be less restrictive in terms of the functions we could test on.
It helps to automate the internal learning process as training is an important aspect of audit requirements from our key customer.
The learning content displays easily on all devices, the reporting capabilities vibrant, the direct upload from I Spring Suite to I Spring Learn LMS is fantastically easy and if you need help....the I Spring Team is there for you. Cheerful, knowledgeable and they get you answers fast. They have my highest most enthusiastic rating!
The only thing I can think of, is there is one area where I can't visualize my password when I type it in; but guess what; I mentioned it and they are already working on it and showed my how to manage it! They make you feel like you are part of the team.
We are training people to become Nursing Assistants; and it requires over 40 hours of on-line content that is required by our state regulators. I can provide on-line training (paired with lab practice and hands on clinical experiences) with I Spring Learn-and the reports have been well received by state reviewers. Our new employee retention has improved since we found I Spring Learn!
I've been using iSpring Learn to sell publicly available courses since 2012. It's become a big part of my business. I love that it works with PowerPoint, so it's easy to turn existing presentations into new courses. If you can think of something an e-learning course should do -- quizzes, branching, surveys, scenarios, videos, audio recording and editing, sending a learner back to repeat a section after a failed quiz, limiting progress to prevent attendees from moving through the material too quickly -- it's all in there! It has so much functionality, that I still haven't taken advantage of some of the newer features. On top of all this, I've had the same customer service person -- Maksim -- working with me since the very beginning. I always get a quick response to technical questions even if it's a note to say they are working on it. I appreciate never being left hanging. He's pretty awesome. I love that my clients can self register. I love that I can give clients reporting authority over their own groups of people. I love that I can export all kinds of reports as CSV files and see who took classes, when, how they did on quizzes, and more. I recommend iSpring to anyone and everyone who tells me they are thinking about getting into e-Learning. It's pretty versatile, amazing software. I've even had some custom programming done to add a much needed feature just for my business. I have the ability to mark purchases as paid within iSpring because some of my clients pay with checks rather than credit cards.
I wish the e-commerce had two additional features - 1) a shopping cart so clients could purchase multiple courses with one payment and 2) a receipt feature so clients would either be automatically e-mailed a receipt after purchase OR be able to print a receipt immediately after purchase. I would like a way to send out messages to all users from within iSpring Learn. This could be used to announce changes, new courses, etc. I would also like a way to "hide" older courses from new clients. Maybe there's a way to do this in the new course catalog, but I haven't figured it out. You could add a better course catalog tutorial to my wish list.
I started using on-line courses in response to changes to our state certification program. In the beginning, there were only two test cycles each year, which made it easy to schedule classroom style training. Then, they moved to three test cycles. Now, it's possible to take or renew a certification at any time. Classroom training can't keep up with this dynamic. My classes are smaller than they used to be. On-line training is available at any time. I've leveraged the instant availability and iSpring record keeping features to position my company as the number 3 course provider in my state. This is a win for everybody. Learners can study at their own pace, they retain the information better, and the message is consistent. Nobody has to travel and I'm renting fewer hotel ballrooms for in-person training. My per hour fees for training have remained the same, but my attendees and I are both saving money, so profits are up.
So many great features. First, SSO and integration with MS Active Directory made it easy for our employees to log in and for HR to manage. Next, the flexibility of content is great. I can upload SCORM files, videos, pdfs, power points, and even create quick and simple quizzes all in one spot. In addition, it is quick and easy to assign and track employees' participation in the courses and learning tracks.
The only thing I'd like to see added is some way for participants to record their attendance in live training digitally. It isn't easy to manually take attendance and enter it with groups of 200-300 as we have at times.
Our need to host and track online learning.
The staff response when raising an issue is fast and they always follow up. ISpring is willing to listen and implement new features based on feedback. New features are introduced regularly. Linking to the app in powerpoint is seamless.
Sometimes I wish there was a different way staff are re-enrolled into repeating courses and that it was reflected better in their training history.
Allows us to provide compliance reports to managers and accreditors. Easy to make changes and updates to existing learning packages.