Easyship Pricing Overview

I thought I was already getting good discount prices through my existing channels. I started tepidly looking at and using Easyship for some shipments and then realized that, on domestic shipments, even my best discounts could not compare with what I would get through Easyship. Plus, the site is so easy to use and labels generate quickly and easily. I like that Easyship provides different carrier options transparently with the pricing for each one laid out very clearly so I can make the most informed selection for each shipment. I wish I had started using Easyship sooner.

For domestic shipments Easyship has really saved me money. For international shipments I find that in some cases my discounts I get through other channels turn out to be better. I have to compare because it depends on the destination and the shipment size and weight.

Lower shipping costs, time saving, easy tracking.

The platform looks sleek at the beginning. Wait till you start actually using it and lose your customers because of their mistakes.

Where to start? If it was only the lost parcels, poor logistics services and extremely late deliveries, I would have simply stopped using your service quietly without posting negative reviews, because I know nothing can be perfect and it is hard to start and grow a business. But after I realised (by chance, while looking at my credit card statement for something unrelated) that you charged me hundreds of dollars in the past 8 months, and you subsequently refused to refund it despite black and white emails from your team saying that you would not charge me, I realised that it was not just INCOMPETENCE but also DISHONESTY. Conclusion: I wish someone had warned me before I started working with Easyship for my business, and I hope that my warning will save at least a few e-commerce merchants all that wasted money and time.

I used Easyship (among other platforms) mostly to ship B2C orders for cross-border e-commerce. Lost countless parcels, been systematically overcharged because of "weight discrepancies" (it became such a problem that I manually re-weighted and re-measured every single SKU, made sure all the info was right before shipping, but these dubious charges kept coming anyways), and worse still, got upgraded without my knowledge or consent to a premium account while I had been assured black on white (I have the emails to prove it) by their support team that it would not happen. Funny enough, unlike virtually ALL SAAS COMPANIES, they did not bill me for these charges, no email, no notifications, not included in the monthly billing recaps, they did not appear anywhere except my credit card statement which I randomly looked at 8 month later when hundreds of dollars had already been taken by these people. I gave them a fair chance at making it right, but 58 emails later they went from "It's not our fault at all, no refund" to "It's not our fault, but here's 50% of the amount in Easyship credit" to "Ok it's our fault but the best we can do is compensate you for the amount in Easyship credit" before finally having their head of customer service Ryan Beardsley reversing course and telling me that it was actually my fault. Save your time, money and sanity and stay away from Easyship. Try Pirateship maybe?

- The platform user design and user experience - Integration with shopify

They charged me for 23kgs when my item was only 1.5kgs and then a redelivery fee (for supposedly 3 attempts) when tracking shows 1 attempt & taken to depot within 2hrs, no other attempts To dispute they asked me for specific photos showing product in box with measurements and weight showing which i did. Its been over a month and still funds not returned!

Shipping app that compares couriers and pricing

I liked that we had a customer success manager assigned to us who makes sure all of our needs are taken care of and the system is setup properly. Pricing is also unbelievable. We have saved almost 30% in shipping costs when we pulled fulfillment inhouse and started using EasyShip.

There is nothing that I dislike about the system or EasyShip in general. we are thrilled with the service we have received.

We can now ship out of multiple facilities, Easy Ship tracks the product all the way to the customers door and the cost savings are amazing.

- Ease of shipment creation - Transparent pricing and cheaper rates for International shipping - Shipment tracking within 1 platform - Multiple shipping options available at 1 glance

Lack of guideline and templates for supporting documents required for international shipping: Our parcels were initially rejected for pickup by DHL due to lack of documents. Have to communicate with DHL for quite some time to finally got hold of the additional indemnity forms required for international shipments.

The cheapest local postal company we've been using is quite unreliable sometimes. Having delivery options integrated into our online store offers better delivery services with the minimal cost incurred on our end. And international customers can see the total delivery cost incurred for their orders instantly and accurately.

Very nice app, loads of great features. Some features we don’t even use.

Conditions of subscription change without prior notice. The management was in such a hurry to change the subscription levels without anyone noticing that they changed their pricing structure online overnight but they forgot to update their help manuals. We had 3 courier integrations and were trying change 1 of the 3 with a new agreement. So we deleted the integration and never could manage to implement the 3rd again as the company decided to change the conditions one sidedly without giving us a prior notice. This is unethical by all means. Trying to push customers to up their subscription levels like this is a greedy and unprofessional approach.

Shipping labels created easily and comparison of prices are much easier

I ship about 200 Pisces a month, and I have been having a hard time with many solutions I have been using to keep track of my packages, bills, orders. But with Easyship, I can do all in one Awesome Place. Another biggest and fantastic thing is their dashboard; I can see and interact with a tool that will tell me how many packages I shipped; How many sales I made; How many orders I received; How many I am getting per day and from what sources. How much I am spending on my orders; no other shipping software can beat them. I will recommend this solution to everyone. Insurance on packages, cheap and easy to add with just one click.

Occasionally I have to wait for my shipping docs to be generated. And another one is I don't like it when on a few of my high dollar packages I cannot request a signature on delivery. Other than that no issues,

I sell my products on eBay and Amazon. With other solutions I have to a monthly fee and I will have a quote on how many items I can ship. With Easyship; As it states they make it easy to ship my items and also get the best prices on my orders.

I love that Easy Ship has allowed me to offer multiple shipping options for my customers, all with transparent pricing. My customers have a better idea as to when they can expect their order to arrive and if duties will be payable upon arrival and there's no surprises for anyone.

I wish I had a better ability to create return labels for my customers and I wish there was better ability to set country level rules.

My company ships to dozens of countries and Easyship has streamlined the manual process of calculating how much to charge my customers for standard and express shipping. It also gives my customers more flexibility to select a shipping option that suits their budget and timeline - a win/win as far as I'm concerned.