Features, Easy Integration, Customizable SDK and Value for money
We love the product and would recommend it to anyone looking for a complete and affordable chat solution.
The product is super easy to work with, we integrated the sdk in one of our products and it was extremely customizable the features are just amazing and the prices are extremely affordable.
Constant product updates bringing in great features
Sometimes it can be a challenge to get issues resolved but now we have our dedicated account manager, it's been quite pleasant for us
I use CometChat for one of my clients who had a lot of customization requests. The client is happy with the experience and has realised lot of cost savings by scaling with cometchat & expand our chat offerings.
We tried out comet chat for their Audio-Video calling service, and their chat SDK. The developer experience especially with the Chat SDK was great, also its performance was quite decent - but our user base was not very huge, so not sure how well it scales. Also, there was a bug so we raised an issue on GitHub and it was resolved within 10-15 days with a new release. The documentation is great and easy to follow. We tried 3 different options and Cometchat's Chat SDK was the easiest to integrate.
It seems a bit pricy, and it might be fine with a small scale but with a larger scale, the cost might compound.
Comechat provides Audio-Video & Chat services, which enables us to use them directly instead of building from scratch and take the load off our backend and database servers.
Cometchat is very reliable and easy to get started. Reasonable pricings - probably the cheapest with the range of features
There are many great features in cometchat so there is not really much to dislike however I would be happier if we could get support in australian time.
Our entire communications is on Cometchat infrastructure and we’re glad to recommend the product to others.
We are a consultation website and were looking for a Chat Integration that fits with our current website with minimal effort. CometChat did just that it was easy to Integrate and had all the features we needed. We charge people per session and wanted a chat system that could help us do this easily, CometChat has a RBAC feature which allowed us to create a tier of users who could get paid sessions with us. We used this to get regular customers to upgrade to higher tiers. The features are amazing and help us do exactly what we want.
We have a positive experience with no issues till date.
CometChat has become a really important part of our Business it helps us generate revenue. The features are really good they have helped us grow extensively.
Private groups and Monetization options.
Longer Support hours due to time difference.
We own a financial consultation website and required a chat integration where we could create private password protected groups and allow advisors to connect with users. CometChat let us do exactly the same. We used the monetization features to charge users for every consultation session they took with our advisors. It's simple and effective and has helped us grow.