Bluehost is a website building tool that is meant to help businesses create and manage WordPress websites from a single platform. Using the software allows companies to streamline numerous critical operations including migrating business files, streamlining shared web hosting operations, and managing domains.
Capabilities |
|
---|---|
Segment |
|
Deployment | Cloud / SaaS / Web-Based |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
Bluehost is famous for its cheap web hosting, especially for WordPress websites and WooCommerce stores. But hype aside, is Bluehost a good choice for your website or online store?
So buckle in, and let’s find out. Here, in this Bluehost review, we’re uncovering everything you need to know about the service.
Global Performance Grade | A |
---|---|
Uptime Guarantee | ✔ |
Free SSL | ✔ |
Hosting Types | Shared, Dedicated, WordPress, VPS |
Basic Plan Features | 1 Website, 50 GB SSD Storage, 24/7 Support |
Starting Price | $ 2.95 |
Learn more at Bluehost.com |
Bluehost is one of the largest web hosting providers in the world. At the time of writing, they host over two million web domains. The company was founded in 2003 in Utah. But, Bluehost really gained momentum in 2009 when the company introduced CPU throttling technology to increase the efficiency and speed of its servers.
Fast forward to 2010, and they joined a conglomerate of other web service providers under the Endurance International Group. Since then, Bluehost has become a significant player in the web hosting industry, with an estimated market share of 3.4%.
Now that we’ve covered a bit about who Bluehost is, let’s look closer at its features and functionality…
Bluehost’s easy-to-use interface is one of its many appeals.
In fact, there are two interface options available:
Within your Bluehost dashboard, you’ll find a one-click setup for WordPress. Installing WordPress is as simple as logging in, finding the website section on your dashboard, and hitting “Install WordPress.”
You’ll then be asked to choose your domain name. At this point, you also need to provide an email address and create a username and password for your new installation.
SEO or (AKA Search Engine Optimization) refers to how easily findable your website is on search engines. Bluehost analyze your website and provides you with an online marketing report that’s divided into easy-to-read sections:
Overall, Bluehost provides a wealth of information to help you improve your website’s SEO.
Using Microsoft 365, Bluehost lets you create a custom professional email address where your domain name is simply transferred to your new email. If you already own a web domain, you can add it to your Office 365 subscription through its management dashboard (which you can access via your Bluehost control panel).
There are three email hosting plans to choose from:
All plans include:
You’re free to upgrade or cancel your subscription whenever you want (with no cancellation fees). Before canceling your subscription, be sure to download any data you require; however, you can still access this up to 30 days after canceling.
Bluehost claims to always be on hand to support its customers. So regardless of your chosen pricing plan, you’re entitled to 24/7 telephone and live chat support. To utilize the latter, hit the “chat now” button on Bluehost’s website. You’ll be asked if you’re a new or existing customer and a way to identify you, such as your web domain, phone number, or email address.
Bluehost also offers a blog, online knowledge base, and resource center. Here you can find answers to questions, how-to guides, and gather more info on topics about business, creating a website, and marketing. An interesting feature in the resource center is that you can filter by skill level: basic, intermediate, or advanced to ensure access to the information you’ll actually understand.
CPanel (AKA Control Panel) is Bluehost’s website management platform. You can access this via the advanced section of your Bluehost dashboard. From here, you can manage integrations and access a range of applications where you can add useful scripts to your website, such as:
The Bluehost Marketplace is where you browse, purchase, install, and manage your WordPress plugins, add-ons, and themes. You can choose from over 900 themes and tons of plugins.
Simply log into your Bluehost account and locate the marketplace button on the left-hand side menu to access the marketplace. To give you an idea of the kinds of plugins on offer, let’s focus on WooCommerce specifically. There are 18 WooCommerce-related extensions (plugins) covering shipping, scheduling, and payment processing functionality.
More specifically:
…to name a few.
Performance is imperative when picking the right web hosting service.
The key metrics here are twofold:
BlueHost boasts an impressive 99.99% uptime. In theory, this means your website should only experience (roughly) less than an hour (52.56 minutes) of downtime per year, which is a pretty good standard.
When compared to other hosts, Bluehost’s uptime ranks pretty competitively:
(According to tooltester and uptime.is).
As we’ve already hinted, site speed refers to the number of seconds it takes for a web page to load. Needless to say, the quicker, the better. According to tooltester and Pingdom, here’s how Bluehost fares against its competitors:
As you can see, Bluehost takes a lower ranking for this mark as it needs c. 0.91s to fully load the website while the best tested host (iPage) needs just c. 0.30s. It’s not the worst, but it’s certainly not the best either. However, there are remedies to this issue. If you expect high traffic volumes, there’s a cache setting you can utilize to improve your website’s performance. Caching allows you to store assets in a temporary storage location to load your site faster. You can find this feature in your Bluehost portal under ‘My Site’ and then “Performance.”
We’re living in an age where digital fraud is rife, and, as such, secure web hosting is essential. With that in mind, let’s see what Bluehost offers:
WordPress website creation can be a daunting task, but Bluehost tries to make the process as easy and quick as possible:
For the uninitiated, web hosting refers to a website’s allotted space on a web server. The website’s files are stored here: code, images, etc. This enables your website to be accessible on the web.
In contrast, a web domain is simply your website’s URL address. The issue that many great domain names are already taken so you have to be quite creative when choosing one.
Give it a go and see if the domain name you like is available:
You need both web hosting and domain name to launch a website. To hit the ground running with this, click “Get Started” or “Start Building.” From there, choose the plan you want. Bluehost offers three pricing plans and makes it easy to understand what’s included in each.
But, in a nutshell:
Basic at $2.95 per month: This is “Perfect for bloggers and personal websites.”
Plus at $5.95 per month: is considered “Perfect for business sites.”
Online Store at $15.95 per month: as the name suggests, this is “perfect for online stores with product shipping.”
All plans include web hosting, unlimited websites (which means you can host as many websites as you need), and over 300 templates. You also have unlimited access to their image library, email marketing tools, and blog post management features.
The Plus and Online Store options unlock additional features, including extra premium template designs, domain privacy, and online selling features.
Once you’ve chosen your plan, if you already have a web domain name, enter it now. Or you can skip this step if you want to tackle this later. If you’re creating a new web domain, enter your desired URL, and Bluehost will tell you whether it’s available. If it is, then you can proceed. It’s worth noting that your web domain is free for only a year; after that, you’ll need to pay.
Next, you’ll be asked to enter your personal details and agree to their terms and conditions.
Bluehost wants to tailor the user experience as much as possible. So they’ll ask a few short questions about the type of website you intend to make, your goals, and how comfortable you are with website creation.
Bluehost automatically provides a default website design for you, which you can view by clicking “visit site.”
However, you’ll probably want to change this as it’s very simplistic. WordPress is pre-installed to save you the hassle of doing this yourself.
To create, edit, and design your website, head to your WordPress dashboard. First, you’ll most likely want to select a theme for your website. To do this, click on “Appearance,” then “Themes,” and finally, “Add a new theme.” From here, you can search for a theme. Scrolling through the vast array of options can seem overwhelming. But you can use the filters to help narrow down your search.
Some themes are free, while others have a price tag. The best theme for your website comes down to what you visualize your website looking like. You may find it worthwhile paying a little bit for the look you want, but the choice is yours. When you find a template you’re happy with, simply install it and then hit “Activate.”
After logging onto your Bluehost control panel, go to “My site” found on the left-hand menu, followed by the “manage site” button. This takes you to your WordPress dashboard, where you can click “website builder.”
From there, you can begin editing as you like. You can click on any web page and select the different elements you want to change. For example, you can edit text, text on buttons, images, color preferences, and background. You can also edit the pictures by searching through Bluehost’s vast library of images or uploading your own.
Whatever aesthetic you’re after, WordPress can help you achieve it. You can even change the headers and logos using the “customize” button.
To add new pages, simply click on the “pages” tab on the left menu and then locate “add new” by the “Pages” title.
Bluehost’s drag-and-drop editor makes it easy to edit your template and add features to your website. Overall, creating and editing your website with Bluehost is really that simple. What it really takes is a bit of exploration and an idea of what you want your finished product to look like.
Bluehost provides many different web hosting plans to choose from. We’ve made a short summary table so you can get your head around all of them.
Shared Hosting | Yes |
---|---|
WordPress Hosting | Yes |
Cloud Hosting | No |
VPS Hosting | Yes |
Dedicated Hosting | Yes |
Reseller Hosting | Yes |
Linux Servers | Yes |
Windows Servers | No |
In this review we will focus on three most popular options, namely:
Let’s take a look at what these mean:
In shared hosting you share server resources with other customers. It’s by far the most popular hosting plan thanks its affordability and it’s perfect for those creating a website or blog for the first time. When considering shared hosting, there are a further four 12 month plans to pick from:
Please note: All above presented prices are promotional for the first term only and renew at the regular rates.
Besides the above mentioned key features all plans also include:
Considered perfect for expanding websites needing more control. There are three plans available: Standard, Enhanced and Ultimate.
All plans come with 24/7 customer support, and each program runs on a 36-month basis.
Please note: All above presented prices are promotional for the first term only and renew at the regular rates.
Aptly named, the Dedicated plan provides a dedicated server for just one individual, application, or organization. In other words, you won’t be sharing a server with anyone else. If you’re running a business or your website’s snowballing, you may want to consider this option. But, ultimately, you have to decide whether it makes sense for your budget and business plans.
There are three plans to choose from:
Please note: All above presented prices are promotional for the first term only and renew at the regular rates.
We’ve covered lots of information here, so let’s condense what we’ve discussed into a quick pro-cons list:
Bluehost also offers an affiliate program. You can find Bluehost’s affiliate program by scrolling to the bottom of their home page and clicking ‘Affiliates’. The affiliate scheme is free to join. You just have to sign up, and you’re immediately provided with a unique tracking code and affiliate links or custom banners (or both).
Then, for every visitor who clicks on the link and signs up to Bluehost, you receive a commission starting at $65 and increasing with a volume of referred customers. From there, you can earn an unlimited amount: the more people who sign up to Bluehost via your link, the more money you’ll make.
Overall, this affiliate marketing scheme is pretty decent and has one of the better payouts in the web hosting space. What’s more, Bluehost provides you with support and promotional resources to give you the best shot at earning as much as possible.
If you decide Bluehost isn’t for you, don’t fret. There are plenty of other great options to choose from:
Hostinger is a European-based web hosting company boasting decent website speeds and affordable hosting plans. Their shared hosting package starts at $1.99 a month (for a 12-month subscription and a renewal rate of $5.99). You can host up to 100 websites with this plan, and you’ll get a free web domain. Other freebies include an SSL certificate, Google Ad credit, and weekly site backups. On the downside, they have a lower uptime score than Bluehost, and they don’t have their own website builder.
Hostgator is a popular US-based web hosting solution. They’ve been around since 2002 and have made their mark, offering low, competitive prices. From $2.75 a month, you can expect to host one website, connect a custom domain, and have an SSL certificate. In addition, Hostgator boasts good uptime speed, so you can be sure of its reliability. You’ll also have access to an AI-fuelled website builder, so you can set up a WordPress site in just a few clicks.
Hostgator’s drawbacks lie in its poor customer service. For example, they have notoriously long waiting times for their support chats. In addition, customers have complained that their team didn’t have a good technical understanding of website management. Also, as noted above, they have one of the slowest website speeds of all the competitors listed here.
SiteGround is an excellent choice if you’re looking for quick website speeds and reliable uptime as they reign supreme in both areas. They’re another European-based provider gradually gaining popularity for their well-priced and fast hosting services.
Their Starter plan of $2.99 (per month) gives you one website, SSL, and CDN certificate. You also receive free daily backups, access to their website builder tool, and free firewall security built into your website. Finally, they also have WooCommerce integration options available.
On the downside, Siteground only offers shared hosting plans. They don’t provide VPS hosting or dedicated servers. Your resource space is also considerably limited (10 GB) compared to competitors. Moreover, it doesn’t offer a free domain name.
So, there you have it. This concludes our Bluehost review. We hope we’ve provided everything you need to decide whether they’re a good choice for your website. There are many aspects to consider, from security to functionality to ease of use. But, Bluehost is regarded as one of the best overall hosting providers on the market.
As we’ve discussed, it allows you to design, optimize and host your website for a reasonably low price. The price hike for renewing your subscription is still pretty reasonable for beginners looking to get their business off the ground.
All in all, Bluehost provides everything you need to kickstart your online business, from an intuitive website builder to web domains to helpful plugins – and tons more to boot!
Is Bluehost the right choice for your business? Tell us your thoughts in the comments box below!
We hope this review was useful. Click below to let us know what you think or leave a comment in the comment section!
I like how bluehost has great speed. I have had 2 websites on bluehost in the past, 3 on wpxhosting and 2 on godaddy. For it's price, bluehost had the best speed, functionality, and was the easiest to use. They also have great support.
I dislike how bluehost makes you commit to an annual plan or a 3 year plan to get good rates. I do see how it makes sense for their business though.
Bluehost has allowed me to create websites for a marketing brand of mine in the past, and for an affiliate website called buildanamazinglife.org that I used to use with clickbank for affiliate marketing. I have found the biggest benefit to be how fast it is at a good price.
Bluehost has different pricing schemas to suit your needs. Most of its plans provide unlimited disk storage. It provides efficient domain hosting. It is extremely secure and has a lot of security features.
Bluehost is not self-sufficient and requires several add-ons. Its customer service is not always readily available. It is expensive as compared to most of its competitors.
Bluehost is quite user friendly and provides unmetered websites with all email accounts. It has different types of hosting plans. It has special support for e-commerce sites.
customer service has quick response and happy to help. also wide plan availability with affordable prices. existing customers can change/upgrade plans easily and are offered good deals towards upgrading.
I personally found their email system to be very poor and basic. It changed recently but I'm still not happy with a current version as it's lacking previous features (such as templates and drafts). I also find it hard to reply with existing templates. Definitely needs to be improved considering how big of a hosting provider it is. I believe most people choose different email provider because of blue hosts poor quality emailing system.
very competitive package prices and customer service is always able to adapt products according to your needs.
easy to use, compatibility come out of box, update more active
not so open for integration by change core of wordpress
used it for restaurant business
Bluehost offers a one-stop shop for websites including the ability to purchase domains, web hosting and domain management.
The dashboard can be a little difficult to navigate if you are unfamiliar with web terminology. There's not a dedicated support person for your account, so if you have any issues you can chat online or call into a call center for technical or account support. When purchasing a domain - I made the mistake of not initially purchasing the domain privacy and was bombarded by phone and email from solicitors offering web related services. I went back and purchased it, but still continue to receive e-mails related to this.
We are able to purchase multiple website domains and have them forward to our two main Bluehost hosted websites. We bought domains that would be related to our business. We also use the hosting services through Bluehost. It's nice to have all of these services in one place - Bluehost even sends reminders when your domain names are up for renewal.
I've used several different web hosting services over the years. The others had repeated downtime, glitches, hacks, and minimal benefits for the same or higher cost than Bluehost. I've had minimal problems with my Bluehost account.
The customer service department has been a bit slack over the past couple of years. They used to answer right away and immediately fix any concerns. Over the past couple years, the hold and wait time has been pretty long and I often have to go back and forth with them to get a problem solved. Even their online chat service takes awhile to connect with a rep and get things accomplished. I'm not sure if they've outsourced their customer service or if they changed hands and merged or what exactly, it's just not the same as it used to be. Luckily, I don't have issues very often to have to contact them.
I'm able to easily setup redirects, add-on additional domains to my account and easily manage the multiple domains from one easy control panel. I can setup email accounts for each domain and lump everything together under my one account and one price. They offer quite a few plugins and options for more advanced web designers and companies with more demanding needs.
I like how it walked me through everything to set up a blog.
It's interface with wordpress.com is difficult to navigate.
I like that I am able to contact Bluehost directly and speak with someone.
- Reasonable price, even more on the cheap side - Easy to use, flexible platform, excellent for small businesses - 24/7 chat support is very helpful in assisting with basic stuffs and very easy to access for a customer outside the US
- It is a shared host, sometimes my ip gets blocked by security software like trendmicro when sending email to my customer. I understand it is a shared host but Bluehost should be periodically informing these companies about their ips being shared ones. - Technical support staffs have poor technical knowledge. They might have no idea or unable to identify the cause of problems when it comes to a more complicated matter like remoting mySQL database. Many problems usually can't be fixed, even if it can it often takes at least two or three contacts.
I run an online antique and collectible gallery. It is not exactly e-commerce since customers have to make a phone call in order to purchase anyway. My store is built from Opencart and it works smoothly with Bluehost with a trace of downtime or crash.
Low prices for shared hosting. Easy setup. No major problems with uptime in 1-3 years.
Delayed support responses with long wait times for live chat. The non-standard Cpanel-esque controls are odd and cumbersome at times.
Simple cheap hosting for websites that don't have strict needs.
They have a modern setup, their website is good. They are honest in their ads and their pricing. The do the sign up super cheap and then raise the price the next year since everyone does it, but it is not surprising or shady. It is relatively easy to get a domain, get hosting, get your Wordpress up and running. On thing that I really like about Blue Host is you can have unlimited domains attached to your hosting. Namecheap only allows 5 so Blue Host is a nice change from that.
Web hosting in general is hard, and support is sometimes hard to work with, but that is across the industry as a whole. Web hosting as a whole is hard to use, so things are hard to setup, it is easy to mess up, and there are so many options that finding instructions for your particular use case is hard. Bluehost also charges you for privacy shield, so your info gets exposed to scammers. I have gotten more phone calls since signing up for Bluehost than ever before.
Not provided
I like the ability to host unlimited websites under the same account and only pay once for hosting. This is ideal for a webmaster.
The inability to have more than one admin or user per account.
Website hosting services
I like that it is a viable hosting option
I think there are easier hosting options out there and bluehost is a bit difficult to use if you dont know computers
I am currently using blue host for a client that I created a website for. I have not come across major benefits that would want to keep me with this company
Easy to navigate and add plugins, html. My website is pretty fast compared to others. Works well with Wordpress.
There's a lot of added on stuff that makes it costly, for the cheapest monthly price, you have to do a 3 year commitment. Customer service is slow. Not the easiest to access my website email.
I'm using the website to host my blog page. It's helpful with emails, and reaching people.
Recommended by Wordpress.org Worldwide servers to cover global users. Affordable web hosting with large discounts for new users. Options to scale up to other packages like: VPS Packages Cloud Packages Wordpress Packages Dedicated Packages
no premium features like SSD drives, php7 or website caching. $99 Website Transfer fee Slower than average website load speeds
Provide quick and affordable web hosting /domains. Provides services and support for small businesses and developers.
Blue Host has great speed for the sites they host. If you have a WordPress site, they will give you one of the better speeds around. Also, their support has been great every time I've had to call with a issue with client sites.
I do not like their CPanel. Having used Media Temple, Go Daddy and Host Gator I would say Blue Host CPanel is the worst of the group.
Not provided
The user experience with their admin is better than GoDaddy. Nothing extraordinary, just preferable. Custom service is responsive. Has easy quickstart for wordpress.
You get what you pay for. It's good enough but nothing that differentiates from other cheap web hosting services.
Not provided
Relative to other hosting platforms, they have few outages and fairly consistent delivery. I've used now for years and am happy with their products.
Chat support staff play games and are really disrepectful and unhelpful. They often take breaks and minutes to reply and on top of this they dont even read your messages. I often have to repeat myself. What is VERY INTERESTING is that I have friends of various backgrounds and some from the subcontinent use Bluehost and have no problems. Just like the reviews on here, I wonder why some backgrounds have a positive experience while others do not? Could discrimination be at play or is this simply due to lack of training? Either way, I receive much better service when I call and connect to support staff in the Philippines so will use this rather than their horrible Chat Support. I really hope Bluehost can address the abominable Support Chat performance ASAP. I've wasted so much time with Bluehost I have to pay developers to just connect and do basics with them- not even technical work! That wasnt the cast years ago when I joined!
Bluehost is the "devil you know" in a sea of bad and worse hosting companies. I dont particularly love them but have used for years and are OK for hosting basic sites.
customer service was good and the dashboard was decent.
Too expensive ad not as good/fast histing service as others offer.
Juts hosting the website and it idd do that but was too expensive and not as fast.
It is easy to use and provides more options in the dashboard but it is very good for small project because it is low in cost and has a good tutorial to solve the problem and many developers are familiar with it so you will not encounter a problem that cannot be solved
With large and medium projects there are performance issues and usage limitations
hosting multi web sites
Site reliability over 7 years has been very consistent
Technical or proactive support is poor. I have asked a few basic questions and the response isn't about what I ask, rather the boundaries in which their support operates Many clients around the world have complained about the site performance
I was originally recommended to them as a solid global provider, yet I sense this was true 7 years ago, they haven't kept up