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Bigin by Zoho CRM
Streamlined CRM for Small Teams
4.5
(286)
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Bigin by Zoho CRM Reviews & Product Details

Bigin by Zoho CRM Overview
What is Bigin by Zoho CRM?

Bigin is well known for being a pipeline-centric CRM built and priced specifically to fit the needs of small businesses. Instead of spreadsheets, it allows small businesses to get started with a CRM easily and swiftly. It’s easy to use, can easily be implemented with no learning curve, and is easy on small business budgets.

Company Zoho Corporation
Year founded 2000
Company size 10,001+ employees
Headquarters Chennai, Tamil Nadu
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Bigin by Zoho CRM Product Details
Capabilities
API
Segment
Small Business
Mid Market
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Bigin by Zoho CRM Features
API Access
Appointment Scheduling
Call Logging
Collaboration Tools
Contact Management
Customer Feedback Management
Customer Segmentation
Customer Support Ticketing
Customizable Dashboards
Data Import/Export
Document Management
Email Marketing
Lead Management
Live Chat
Marketing Automation
Mobile Access
Order Management
Product Catalog
Quotes/Proposals
Reporting & Analytics
Role-Based Access Control
Sales Forecasting
Sales Pipeline Management
Social Media Integration
Survey Management
Task Management
Territory Management
Third-party Integrations
User Permissions
Workflow Automation
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: November 23, 2024
Bigin by Zoho CRM Logo
286 Bigin by Zoho CRM Reviews
4.5 out of 5
Small Business (50 or fewer emp.)
Feb 15, 2018
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"new contact management too"
What do you like best about Bigin by Zoho CRM?

only just starting out but thus far it is easy to use

What do you dislike about Bigin by Zoho CRM?

no issues with anything in zoho contact manager as of yet

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

hoping it will make keeping in touch with staff, members, students & visitors more streamlined

Small Business (50 or fewer emp.)
Jun 27, 2017
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Contact Manager on a Budget"
What do you like best about Bigin by Zoho CRM?

ZoHo's contact manager offering provides an affordable alternative to more established services while providing integration into your existing and leading e-mail automation platforms.

What do you dislike about Bigin by Zoho CRM?

ZoHo's interface isn't quite as clear as its CRM offering. Their customer UI often resembles other leading services, ZoHo Contact Manager follows suite to their existing platform of services which makes the service feel muddy vs integrated.

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

A cost effective way to setup automated contact strategies based on BI.

Small Business (50 or fewer emp.)
Oct 22, 2015
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"good but not perfect."
What do you like best about Bigin by Zoho CRM?

functional,too many functional.for small company only need 2part is ok.

What do you dislike about Bigin by Zoho CRM?

too many function can be replaced by market other brand items,compare single,it's no advantage at all.

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

after I know gmail add on working better,I stop to use zoho.

Small Business (50 or fewer emp.)
Jun 22, 2023
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"Strong starter CRM for early businesses"
What do you like best about Bigin by Zoho CRM?

Easy to use platform with all the key functionalities of a CRM that an early business needs.

What do you dislike about Bigin by Zoho CRM?

I was not able to remove stages that I created manually; I had to reach out to customer support and create a ticket in order to get these stages removed.

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

Single source of truth for all customer data.

Small Business (50 or fewer emp.)
Feb 06, 2018
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"Zoho ContactManager"
What do you like best about Bigin by Zoho CRM?

Vey simples, It does import from Outlook, Gmail and other platforms very well.

What do you dislike about Bigin by Zoho CRM?

I did not find it yet. In time, I can describe it better.

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

My contacts were spread out, zoho, it helps to unify the contacts in a smart way.

Mid Market (51-1000 emp.)
Nov 01, 2022
 Source
Overall Rating:
2.0
AG
Verified Reviewer
Founder
Share
"Used to be good now it is somewhat laggy."
What do you like best about Bigin by Zoho CRM?

Pipeline view of deals and mail tracking

What do you dislike about Bigin by Zoho CRM?

Performance of the overall tool is getting laggy after 1 year of use.

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

Proper deal management. It helps to keep in touch with various deals respective to their position in pipeline.

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