SugarCRM vs Close

Take a look at how SugarCRM and Close stack up against each other across pricing, features, and support using feedback from real users like yourself. SugarCRM scores 4.1 out of 5 from 127 reviews, while Close has been rated 4.7 out of 5 from 901 reviews.
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SugarCRM Logo

SugarCRM

4.1
(127)
Close Logo

Close

4.7
(901)
At a Glance
SugarCRM Logo
SugarCRM
Starting at:
$49.00/month
Close Logo
Close
Starting at:
$29.00/seat/month
Overview
SugarCRM Logo
SugarCRM
SugarCRM is a customer relationship management (CRM) software that helps businesses manage sales, marketing, and customer service activities. With robust customization options, an intuitive user interface, and a flexible pricing model Sugar CRM makes it accessible for businesses of all sizes to m... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
SugarCRM
View 5 images
SugarCRM Screenshots
Close Logo
Close
Close is an all-in-one CRM software that allows users to manage relationships with customers and leads. The platform offers sales automation features that can support lead generation efforts and internal sales processes. Close also makes it easy to communicate with and nurture leads. By providing... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Close
View 7 images
Close Screenshots
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Pricing
SugarCRM Logo
SugarCRM
Free trial available
Free plan available
Billing type Recurring Subscription
Sell Starting
$49.00
/ month
Server Starting
$80.00
/ month
Enterprise
$85.00
/ month
Market Starting
$1000.00
/ month
See all pricing
Close Logo
Close
Free trial available
Free plan available
Unit Seat
Billing type Recurring Subscription
Starter
$29.00
per seat / month
Basic
$69.00
per seat / month
Professional
$99.00
per seat / month
Business
$149.00
per seat / month
See all pricing
Pros and Cons
SugarCRM Logo
SugarCRM
Pros

Not enough data available.

Cons

Not enough data available.

Close Logo
Close
Pros
  • Excellent support for sales team
  • Free trial available for beginners
  • Convenient and easy to use sales tracking
  • SMS, video, calling, and other channels all in the same place
  • Full context overview on every deal
Cons
  • Not as well-known as some alternatives
  • Fewer integrations than some competitors
Reviewer's Segments
SugarCRM Logo
SugarCRM
Small Business
38.58%
Mid Market
42.52%
Enterprise
18.9%
Close Logo
Close
Small Business
71.03%
Mid Market
28.08%
Enterprise
0.89%
Deployment
SugarCRM Logo
SugarCRM
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Close Logo
Close
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
SugarCRM Logo
SugarCRM
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Close Logo
Close
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
SugarCRM Logo
SugarCRM
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Close Logo
Close
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
SugarCRM Logo
SugarCRM
Total integrations: 28
  • A2 Hosting
  • ADAPTcrm
  • ActiveCampaign for Marketing
  • Airtable
  • Allegrow
  • Asana
  • Balto
  • Bento for Business
  • Better Proposals
  • BuiltWith
  • COZYROC
  • Calendly
  • ChartMogul
  • Clearbit
  • Cloud Elements
  • Cloudways
  • Custify
  • Customer.io
  • Dialpad Talk
  • DreamHost
  • Drift
  • Fireflies.ai
  • Geckoboard
  • GetAccept
  • Gmail
  • Godaddy Hosting
  • Gong
  • Google Calendar
  • Google Sheets
  • Goolara Symphonie
  • HelloSign
  • Help Scout
  • HostGator
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Hunter
  • Incrowd Interview
  • Integrately
  • Intercom
  • Intuit Mailchimp
  • InvoiceBerry
  • JangoMail
  • Jiminny
  • JustCall
  • LeadFuze
  • LiveAgent
  • LivePerson
  • Magnolia
  • MeisterTask
  • PandaDoc
  • Pinpointe On-Demand
  • Process Street
  • QuotaPath
  • ReachMail
  • Reply
  • Ring Central
  • RingCentral MVP
  • Rippling
  • Shopify
  • Signable
  • Skuid
  • Trello
  • Typeform
  • Unbounce
  • UpLead
  • Web.com Hosting
  • Wingman
  • Zapier
  • Zendesk Support Suite
  • Zoom
  • ZoomInfo
  • dhosting
Close Logo
Close
Total integrations: 47
  • A2 Hosting
  • ADAPTcrm
  • ActiveCampaign for Marketing
  • Airtable
  • Allegrow
  • Asana
  • Balto
  • Bento for Business
  • Better Proposals
  • BuiltWith
  • COZYROC
  • Calendly
  • ChartMogul
  • Clearbit
  • Cloud Elements
  • Cloudways
  • Custify
  • Customer.io
  • Dialpad Talk
  • DreamHost
  • Drift
  • Fireflies.ai
  • Geckoboard
  • GetAccept
  • Gmail
  • Godaddy Hosting
  • Gong
  • Google Calendar
  • Google Sheets
  • Goolara Symphonie
  • HelloSign
  • Help Scout
  • HostGator
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Hunter
  • Incrowd Interview
  • Integrately
  • Intercom
  • Intuit Mailchimp
  • InvoiceBerry
  • JangoMail
  • Jiminny
  • JustCall
  • LeadFuze
  • LiveAgent
  • LivePerson
  • Magnolia
  • MeisterTask
  • PandaDoc
  • Pinpointe On-Demand
  • Process Street
  • QuotaPath
  • ReachMail
  • Reply
  • Ring Central
  • RingCentral MVP
  • Rippling
  • Shopify
  • Signable
  • Skuid
  • Trello
  • Typeform
  • Unbounce
  • UpLead
  • Web.com Hosting
  • Wingman
  • Zapier
  • Zendesk Support Suite
  • Zoom
  • ZoomInfo
  • dhosting
Top Alternatives
SugarCRM Logo
SugarCRM
See all alternatives
Close Logo
Close
See all alternatives
Company Details
SugarCRM Logo
SugarCRM
  • By SugarCRM Inc.
  • Located in Cupertino, California, United States
  • Founded in 2004
Close Logo
Close
  • By Elastic Inc.
  • Located in San Francisco, CA, United States
  • Founded in 2013