GoTo Connect vs Zoho Assist

Take a look at how GoTo Connect and Zoho Assist stack up against each other across pricing, features, and support using feedback from real users like yourself. GoTo Connect scores 4.4 out of 5 from 1220 reviews, while Zoho Assist has been rated 4.6 out of 5 from 370 reviews.
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GoTo Connect Logo

GoTo Connect

4.4
(1,220)
Zoho Assist Logo

Zoho Assist

4.6
(370)
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At a Glance
GoTo Connect Logo
GoTo Connect
Starting at:
$27.00/month
Zoho Assist Logo
Zoho Assist
Starting at:
$12.00/month
Overview
GoTo Connect Logo
GoTo Connect
GoToConnect is a unified communications platform that essentially combines voice, messaging, and video tools in a single, centralized system. The platform offers useful features such as call routing, voicemail, and even conference calling. Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
GoTo Connect
View 5 images
GoTo Connect Screenshots
Zoho Assist Logo
Zoho Assist
Zoho Assist is a remote support and remote access software that helps businesses provide support to their customers and employees. With its powerful features such as remote control, multi-platform support, unattended access, and real-time collaboration, it stands out from the competition and lets... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Zoho Assist
View 5 images
Zoho Assist Screenshots
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Pricing
GoTo Connect Logo
GoTo Connect
Free trial available
Free plan available
Billing type Recurring Subscription
Basic
$27.00
/ month
Standard
$32.00
/ month
Premium
$43.00
/ month
See all pricing
Zoho Assist Logo
Zoho Assist
Free trial available
Free plan available
Billing type Recurring Subscription
Unattended Access - Standard
$12.00
/ month
Remote Support - Standard
$12.00
/ month
Remote Support - Professional
$18.00
/ month
Unattended Access - Professional
$18.00
/ month
Enterprise
$28.00
/ year
See all pricing
Reviewer's Segments
GoTo Connect Logo
GoTo Connect
Small Business
72.46%
Mid Market
22.87%
Enterprise
4.67%
Zoho Assist Logo
Zoho Assist
Small Business
74.59%
Mid Market
18.92%
Enterprise
6.49%
Deployment
GoTo Connect Logo
GoTo Connect
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Zoho Assist Logo
Zoho Assist
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
GoTo Connect Logo
GoTo Connect
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Zoho Assist Logo
Zoho Assist
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
GoTo Connect Logo
GoTo Connect
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Zoho Assist Logo
Zoho Assist
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
GoTo Connect Logo
GoTo Connect
Total integrations: 6
  • Freshdesk
  • Google Workspace
  • Jira
  • Jira Service Management (Jira Service Desk)
  • Microsoft Azure
  • Microsoft Teams
  • Pinecone
  • Smith.ai Live Website Chat
  • Spiceworks Help Desk
  • Zoho CRM
  • Zoho Desk
  • Zoho Projects
  • rdp.monster
Zoho Assist Logo
Zoho Assist
Total integrations: 10
  • Freshdesk
  • Google Workspace
  • Jira
  • Jira Service Management (Jira Service Desk)
  • Microsoft Azure
  • Microsoft Teams
  • Pinecone
  • Smith.ai Live Website Chat
  • Spiceworks Help Desk
  • Zoho CRM
  • Zoho Desk
  • Zoho Projects
  • rdp.monster
Top Alternatives
GoTo Connect Logo
GoTo Connect
Zoho Assist Logo
Zoho Assist
Categories
Company Details
GoTo Connect Logo
GoTo Connect
  • By LogMeIn, Inc.
  • Located in Boston, MA, United States
  • Founded in 2003
Zoho Assist Logo
Zoho Assist
  • By Zoho Corporation
  • Located in Chennai, Tamil Nadu
  • Founded in 2000