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Mailjet
Effortless Email Marketing Automation
4.0
(151)
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Mailjet Reviews & Product Details

Mailjet Overview
What is Mailjet?

Mailjet’s impressive, multi-user collaboration features make it the preferred email tool for teams and agencies. The platform offers great pricing options that comes with simple automation workflows and extensive newsletter templates. Team members can be invited and assigned to specific roles and tasks; collaboration on emails can be done in real time; and data collection is efficient and accurate. Personalization tools for emails are robust and the platform guarantees that subscribers get your emails with its API and SMTP relay.

Company Mailjet SAS
Year founded 2010
Company size 51-200 employees
Headquarters Paris, France
Social Media
Mailjet Categories on Findstack
Ask Questions about Mailjet
What Mailjet is best for?
How does Mailjet compare to Mailmodo?
What are the pros and cons of Mailjet?
Mailjet Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based
Training Documentation
Languages English
Mailjet Pros and Cons
Pros
  • Impressive multi-user collaboration feature
  • Affordable pricing options
  • Simple automation workflows
  • Great selection of newsletter templates
Cons
  • Segmentation options are limited
  • Automation conditions can be limiting
Mailjet Features
A/B Testing
API Access
Analytics/Reporting
Automated Responses
Bounce Management
Campaign Scheduling
Contact List Import/Export
Custom Fields
Customizable Templates
Deliverability Tools
Drag-and-Drop Editor
Drip Campaigns
Dynamic Content
Email Campaign Management
Email Tracking
Event-Triggered Email
Geolocation Tracking
Integration with CRM
Landing Pages/Web Forms
Mobile Optimized Emails
Multi-channel Marketing
Personalization
Real-Time Analytics
Segmentation
Social Media Integration
Spam Testing
Subscriber Management
Survey/Poll Management
Template Management
Unsubscribe Management
Mailjet Media
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Mailjet Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: November 23, 2024
Mailjet Logo
151 Mailjet Reviews
4.0 out of 5
Small Business (50 or fewer emp.)
Sep 27, 2023
 Source
Overall Rating:
5.0
PM
Padma M.
Founder
Share
"My experience using mailjet is positive it is affordable and reliable email marketing tool."
What do you like best about Mailjet?

The good thing about the mailjet is they provide services like email marketing campaigns, including email list segmentation, email automation, and email analytics that will be a great help for small business and startups.

What do you dislike about Mailjet?

The bad thing about mailjet's is that it supports a limited number of triggers and conditions, which can make it difficult to create complex email workflows.

What problems is Mailjet solving and how is that benefiting you?

The beneficial thing about mailjet is that its automation features allow businesses to save time and effort by automating their email marketing campaigns.

Small Business (50 or fewer emp.)
Sep 15, 2023
 Source
Overall Rating:
5.0
PM
Pashminu M.
Ceo
Share
"Ideal email marketing tool for Entrepreneurs and Small Businesses "
What do you like best about Mailjet?

The ease of use along with pricing and features

What do you dislike about Mailjet?

There should be a feature to delete archives, so that it becomes easy to manage older campaigns.

What problems is Mailjet solving and how is that benefiting you?

Reaching out to potential clients and keeping in touch with current ones.

Mid Market (51-1000 emp.)
Jun 22, 2023
 Source
Overall Rating:
5.0
PH
Phoenix H.
Ceo
Share
"The best email marketing and email template builder software is Mailjet."
What do you like best about Mailjet?

The most helpful thing about the Mailjet platform is that it helps a lot to provide a robust email service and to create and track my company's marketing and transactional emails. The advantage of using this platform is that it helps provide powerful insights and rich data. The templates on this platform are also user-friendly. Its features are also really great, and it is one of the most helpful platforms to offer features like integration with applications.

What do you dislike about Mailjet?

I have yet to find any downsides to dislike about this platform. Everything seems very helpful and great to me. But its design can be made a little more beautiful. I think the interface needs to be made a bit more user-friendly.

What problems is Mailjet solving and how is that benefiting you?

Mailjet solves my business problems because it helps businesses send emails quickly, easily, and cost-effectively and solves common problems easily. It is very helpful in streamlining the marketing experience and customer service and is very easy to configure as its API is straightforward. It helps me a lot to keep email traffic organized and spam-free. It has benefited me a lot to save time and money in business.

Small Business (50 or fewer emp.)
Jun 15, 2023
 Source
Overall Rating:
5.0
MS
Madhur S.
Founder
Share
"Best email marketing tool for engaging customers."
What do you like best about Mailjet?

I have been using this tool for a long time, and i am very impressed with this tool, from customizing emails to track, allowing me to experiment with different email variations and optimize my campaigns for better results.

What do you dislike about Mailjet?

I have been using this tool it makes me always happy with its multi features.

What problems is Mailjet solving and how is that benefiting you?

The best thing that benefits the small to large businesses is its robust email deliverability. This has positively impacted my open rates and overall campaign effectiveness.

Small Business (50 or fewer emp.)
May 25, 2023
 Source
Overall Rating:
5.0
GK
Gregory K.
Head Of Marketing
Share
"I started to use it without tutorial it's really easy to go"
What do you like best about Mailjet?

Easy to set-up a template & campaign and also easy exclude undeliverable emails from mailing list

What do you dislike about Mailjet?

verification emails tools must be paid separetely

What problems is Mailjet solving and how is that benefiting you?

It suits my marketing fits - notify clients about updates, sending them news, etc.

Small Business (50 or fewer emp.)
May 24, 2023
 Source
Overall Rating:
5.0
JJ
Jasmit Singh J.
Ceo & Technology Specialist
Share
"Simple and effective Email Marketing Solution"
What do you like best about Mailjet?

I like the Simple yet detailed UI of Mailjet. It is straightforward to set up. Adding the domain, its DKIM configuration is also easy to set up.

What do you dislike about Mailjet?

A little expensive compared to other solutions and competitors for small businesses.

What problems is Mailjet solving and how is that benefiting you?

I'm able to launch campaigns quickly, automate/schedule sending, etc. Simple design of the UI saves my time and makes me more productive. We get more queries now.

Enterprise (> 1000 emp.)
Nov 14, 2022
 Source
Overall Rating:
5.0
AD
Arpit D.
Marketing Database Specialist
Share
"An amazing tool to manage email marketing"
What do you like best about Mailjet?

It has an intuitive email builder feature to make the email look very attractive and user-friendly. It also enables us to do segmentation, tagging, follow GDPR rules and much more.

What do you dislike about Mailjet?

Pricing is a concern as compared with its competitors, it offers higher pricing. Its technical integration is complex and not user friendly.

What problems is Mailjet solving and how is that benefiting you?

It is indeed solving Email Marketing practise with solutions like segmentation, drip campaigns, email builder, audience management, analytics, etc.

Mid Market (51-1000 emp.)
Aug 19, 2022
 Source
Overall Rating:
5.0
HM
Helena M.
Csm
Share
"Love it!"
What do you like best about Mailjet?

That you can send a ton of emails at the same time and also track their statistics. View which users opened the email, clicked or deleted. It´s a very user friendly platform.

What do you dislike about Mailjet?

I actually don´t dislike anything. It´s easy to use and very straight forward. I would maybe change the way it looks so it´s nicer but it´s a very useful app that I would recommend.

What problems is Mailjet solving and how is that benefiting you?

We can send emails to lots of influencers with just one click, we also can modify the different templates we use and having several users we can log in at the same time to work even faster.

Mid Market (51-1000 emp.)
Aug 19, 2022
 Source
Overall Rating:
5.0
BF
Beatriz F.
Team Lead Customer Success Manager
Share
"The best Email Marketing Tool"
What do you like best about Mailjet?

Mailjet is one of the best tool to create, send, and track marketing and transactional emails. The platform is very user-friendly and let includes features like transactional emails/SMS and always in a collaborative way

What do you dislike about Mailjet?

Lack of advanced segmentation and automation conditions and image upload is difficult.but if not it's an amazing tool

What problems is Mailjet solving and how is that benefiting you?

Identify and trackdown our mailing system, work in a collaborative way and Making interactive designs/layouts

Mid Market (51-1000 emp.)
Jul 31, 2022
 Source
Overall Rating:
5.0
Ashish S. avatar
Ashish S.
Qa Analyst
Share
"Awesome and very friendly UI"
What do you like best about Mailjet?

Easy to use and user Friendly get response on time

What do you dislike about Mailjet?

Me and my developers are not factg any difficulties

What problems is Mailjet solving and how is that benefiting you?

Client wan want to send cutomize email tepmlate so it very easy to customize

Mid Market (51-1000 emp.)
Mar 28, 2022
 Source
Overall Rating:
5.0
WV
Wendy V.
Purchasing Specialist.
Share
"Best Choice Tool For Email Marketing."
What do you like best about Mailjet?

Easy in setting up email Campaigns. Scheduling of emails is well enabled in this application. The resend feature is great where I can resend an email for a batch of subscribes. I love the way I can personalize email using client name.

What do you dislike about Mailjet?

It's has been very useful applicaition with no downtime at all.

What problems is Mailjet solving and how is that benefiting you?

The application is well designed in such that we are able to personalize client email using her/his name. It's very fast and scheduled messages are sent on time .Its Also very pocket freindly.

Mid Market (51-1000 emp.)
Mar 09, 2022
 Source
Overall Rating:
5.0
GF
Grace F.
Inside Sales Representative
Share
"Superb and Powerful Email Marketing Tool."
What do you like best about Mailjet?

Mailjet has been amazing applicaition. We are able to send fixtures of our games to supporters on time.Aslo any news related to the team we send it directly to our supporters through mails.

What do you dislike about Mailjet?

Mailjet is the best applicaition especially i like their customer support team which is very helpful.No dislike at all.

What problems is Mailjet solving and how is that benefiting you?

The organization needed a very stable email marketing applicaition with good reports and analytics. Mailjet has well designed reports which are simple to understand.

Mid Market (51-1000 emp.)
Nov 09, 2021
 Source
Overall Rating:
5.0
SS
Subhasis S.
Sr. It Consultant
Share
"My best email marketing tool"
What do you like best about Mailjet?

It is very simple to use and comes with a plethora of pre-built templates. Detailed statistics for each campaign allow me to improve even further.

What do you dislike about Mailjet?

While creating the contact list, the system should predict the existing email addresses.

What problems is Mailjet solving and how is that benefiting you?

Mailjet is assisting me in reaching a larger audience with our service offerings.

Small Business (50 or fewer emp.)
Aug 24, 2021
 Source
Overall Rating:
5.0
Márk P. avatar
Márk P.
Head Of Development
Share
"The best email editor for transactional emails"
What do you like best about Mailjet?

The mailjet email editor, of course. There are so many smtp relays with email editors on the market, but the mailjet email editor is by far the best. You can preview the result on any device you wish, for example on a mobile device, but you can be sure that your email will be the same on all device. The editor itself is very easy to use and very easy to understand. You can send your mail template built with the editor manually with a mailing list or by API call.

What do you dislike about Mailjet?

The only downside of mailjet is the SMS API. The SMS API works well, but the example codes on the website are mostly not or outdated. Also, there could be a new SDK with that SMS will be easier to send.

What problems is Mailjet solving and how is that benefiting you?

We use mailjet in our company to send transactional emails and SMS. The main benefit of mailjet is that our designers can create the mails with the editor, and the developers can use the templates inside the application.

Small Business (50 or fewer emp.)
Jul 14, 2021
 Source
Overall Rating:
5.0
Alok S. avatar
Alok S.
Alok Singh
Share
"Best & Affordable Email Marketing Solution"
What do you like best about Mailjet?

The best thing about mailjet is that it has an excellent inboxing rate. I have used other solutions too, but there is something very different here with mailjet. Their pricing structure is very much affordable for almost all kinds of businesses. I am pleased to use mailjet on my WordPress woo-commerce website, where I sell digital services. Sending newsletters and offers from inside WordPress has never been so easy. On top of everything I can also view all my lists and campaign analytics from within wordpress.

What do you dislike about Mailjet?

I have been using maijet for over 1.5 years, and I am pleased with the service—nothing to dislike here.

What problems is Mailjet solving and how is that benefiting you?

My main issue has been sending regular updates and offers to my clients and subscribers. As with every other email marketing campaign, the possiblity of email landing in the inbox is significant. Mailjet has been a lifesaver here. All my emails land where they should land. Integrating with my domain was no hassle here, and I was able to set up my domain with mailjet easily. Another great feature is the integration with WordPress, where I can view and manage all my lists and campaign from within the WordPress admin.

Small Business (50 or fewer emp.)
May 26, 2021
 Source
Overall Rating:
5.0
PM
Pierre M.
Président
Share
"Mailjet, un service puissant pour envoyer des mails"
What do you like best about Mailjet?

Avec Mailjet, vous pouvez envoyer des emailings, des mails marketing ou des mails transactionnels. Après une configuration parfois difficile à mettre en place pour un débutant, mais à la portée d'un public plus avancé, il est possible de démarrer ses campagnes rapidement. Il existe de nombreux modèles de mails, il est facile de les adapter à ses besoins. Le reporting est précis et permet d'adapter ses campagnes pour les améliorer petit à petit. Il est par exemple possible de comparer ses campagnes entre elles et d'en tirer les bonnes pratiques. La gestion des listes de contacts est facile.

What do you dislike about Mailjet?

Certaines fonctionnalités ne sont accessibles qu'en mode premium, ce que je comprends bien, vu que la versiondécouverte est déjà très riche en fonctionnalités. L'interface est un peu datée mais n'empêche pas un bon usage de toutes les fonctionnalités. cela mériterait peut-être un peu d'UX dernière génération J'ai parfois eu du mal à mettre en place le paramétrage au départ (DKIM, SPF...), mais cela était aussi dû au fait que je n'ai pas la main sur le DNS, géré par un prestataire informatique. Il est nécessaire d'avoir la main sur les réglages autour du nom de domaine pour pouvoir faire les bons paramétrages sur un tel outil

What problems is Mailjet solving and how is that benefiting you?

J'ai pu envoyer mes premières campagnes d'emailing, j'ai pu lier mon backoffice avec Mailjet pour profiter du mailer et améliorer la déliverabilité des mails transactionnels que je faisais auparavant avec la solution associée à WordPress, avec moins de succès.

Mid Market (51-1000 emp.)
Aug 20, 2020
 Source
Overall Rating:
5.0
Jeniffer C. avatar
Jeniffer C.
Sales Coordinator
Share
"Unique powerful Reporting product."
What do you like best about Mailjet?

I like the fact the tool can still be used for free whereby on that free plan the user can enjoy various main features like emails sending which has the limit of up to 6000 email and also the contact management. Mailjet allows Automating of emails and segmentation, the CRM integration is another advantage of the tool usage. Fantastic reporting option, very nice ability for campaigns advertisement sending and also the product pricing is the best.

What do you dislike about Mailjet?

No any dislike on Mailjet, just a small misunderstanding to the new users on the product which does not last for long.

What problems is Mailjet solving and how is that benefiting you?

Emails Automating. Segmentation. Analyzing and reports providing.

Small Business (50 or fewer emp.)
Jun 10, 2019
 Source
Overall Rating:
5.0
JA
Jonathan A.
Gerente
Share
"A very useful tool to handle the sending of emails"
What do you like best about Mailjet?

The main advantage is that emails from Microsoft accounts arrive in the inbox, we use other services and we did not succeed, with Mailjet we achieved it. The configuration for sending emails is very simple and in my case, it is still free until the volume of sending emails increases

What do you dislike about Mailjet?

The limitation of 10 emails per hour in the beginning, but I understand that it is a mechanism to protect their reputation

What problems is Mailjet solving and how is that benefiting you?

The most important thing that helped us solve is that emails from Microsoft accounts arrive in the inbox, besides the use of webhooks that allows us to carry on our own platform status of the campaigns we carry out. We have seen our emails arrive directly to the inbox Google, Yahoo, Hotmail, Outlook email accounts and commercial email accounts

Small Business (50 or fewer emp.)
Feb 01, 2018
 Source
Overall Rating:
5.0
ED
Ermanno D.
Chargé D'administration Auprès De La Direction Administrative Et Financière De Sgss Luxembourg
Share
"Outil indispensable pour tous les envois de mails en masse."
What do you like best about Mailjet?

Des mails perso pour l'organisation de soirées à l'email marketing professionnel, je trouve l'outil des plus simples et utile. Très convivial. Je recommande vivement !

What do you dislike about Mailjet?

Le service client , pourtant si bon aux débuts de Mailjet, est un peu long à la détente désormais.

What problems is Mailjet solving and how is that benefiting you?

Les campagnes sont des plus simples et sympas à suivre. Par ailleurs, les stats minimalistes mais complètes permettent de bien suivre les envois

Mid Market (51-1000 emp.)
Aug 30, 2017
 Source
Overall Rating:
5.0
Ray K. avatar
Ray K.
Seo/Online Marketing Manager
Share
"A Great Email Platform"
What do you like best about Mailjet?

The interface is easy to use, email lists are a doddle to create and the price is amazing! I can send 60,000 emails a month for £20. Mailjet is an absolute no-brainer and you would be a fool not to use it. I've used every email provider out there and Mailjet have taken everything that is wrong with them and created their own product that works. I've been using Mailjet now for the past 4 years and will continue to use it for many more. Mailjet is the future!

What do you dislike about Mailjet?

There interface has gone through a few iterations and sometimes its hard to read your campaign titles but I imaging that they will fix that in the next release.

What problems is Mailjet solving and how is that benefiting you?

The sending of autoresponders, email sign ups and email marketing made simple without costing £1,000s a month.