ClickSend Reviews & Product Details

With clicksend, it's easy to manage and send all your marketing SMS effortlessly. Barcode scanners make many works automates. It's easy to setup and provides good support.

Not good in email monitoring. There is no option for sharing your files. Also, there is no PayPal payment option.

It can automate many works with a barcode scanner. Very useful for individual and small organizations to do their SMS marketing efficiently and effectively.

It's a good and efficient way to send faxes online instead of a traditional fax machine. The fax rate is also cheap as compared to old fax machines. Emails can be turned into fax in a very efficient way. Security is also very good.

It should have improved documentation. There are not many options for paying. The team can support multiple payment options.

Click Send fax gateway is an efficient way to send a fax in a very secure way.

I like being able to choose my medium for automated communication: SMS, TextToVoice, Voice recording, postcard or letter postal mail. This let's me be reaching customers in mulbiple channels simultaneously.

Letters (postal) are in A4 size... which can be an advantage I guess, in that it's larger than the USA standard and will stand out a bit.

With ClickSend, I'm able to automate once manual follow up with customers. This saves time and money!

Ease of uploading and managing SMS subscribers. Automated SMS. Pricing.

A little difficulty setting up automation through Zapier.

Managing messaging to event notice subscribers.

Wide range of messaging services: ClickSend offers a variety of communication solutions, including SMS, MMS, voice, email, fax, and postal mail, among others, which allows businesses to reach their customers through their preferred channels. User-friendly interface: The platform is designed with a simple and intuitive interface, making it easy for users to navigate and use the different features. Automation capabilities: ClickSend's automation features allow businesses to streamline their communication workflows, saving time and resources, and improving efficiency. Integration with other tools: ClickSend can be easily integrated with other business tools and platforms, such as CRMs, email marketing software, and project management tools.

Pricing: Some users have reported that ClickSend's pricing can be a bit expensive, especially for businesses with high-volume messaging needs. SMS delivery issues: A few users have reported occasional delays in SMS delivery, which can be a concern for businesses that rely on real-time messaging. Limited customization options: While ClickSend offers a variety of messaging services, some users have reported that the platform lacks customization options, which can limit their ability to tailor messages to their specific needs.

treamlining communication workflows: ClickSend allows businesses to automate their communication workflows, which can save time and resources while improving efficiency. By automating tasks such as sending SMS or email notifications, businesses can focus on other areas of their operations. Improving customer engagement: ClickSend's messaging services can help businesses engage with their customers through a variety of channels, including SMS, voice, and email. This can help improve customer satisfaction and loyalty by providing timely and relevant information. Enhancing marketing efforts: ClickSend's messaging services can also be used for marketing purposes, such as sending promotional messages or conducting surveys. By leveraging different messaging channels, businesses can reach a wider audience and increase their marketing ROI.

Doesn't work. Can't support US numbers. Messages failed. Used the platform for appointment reminders which failed.

Doesn't work. Did not support US numbers.

Adverstised as a way to support appointments with text messaging. It did not work.

Although it's easy to fund a new account, the lack of integrity with pricing is very disappointing. But I suppose this is how Clicksend centers their marketing around: "convience"

BEWARE OF DISHONESTY - What isn't disclosed to prospective customers is that when you fund an account, you will not receive an active balance of sendable SMS messages. So rather than being fully transparent and being able to track the amount of sendable text messages Clicksend likes to hide your total amount leaving you blind. Oh, but it gets better! So, the entire RATE PER SMS changes if you purchase a smaller amount. BAIT AND SWITCH. I encourage ClickSend to revise this platform to provide VALUE rather than SHORT TERM / "flash in the pan" profit. This leaves a serious opportunity for any competitors in this space to do better and win many customers.

Upon signing up to ClickSend we were hoping to find a transparent texting solution which didn't have a dishonest pricing structure however our concerns have only led to redundancy and support articles which neglect a solution.