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Start selling digital products with Crevio
5.0
(1)
$29.00/month
Crevio is a platform for creators to sell digital products, services, courses and access to other 3rd-...
Learn more about Crevio
At a Glance
Overview
Zoho Desk is a longstanding name in its category that offers feature rich automation tools that help make your agents job easier and more efficient. One of their most lauded features includes an AI assistant that can identity repeated keywords and opinions in customers’ text to analyze customer m... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Drift is a cloud-based live chat, in-app messaging, and email management platform that consolidates critical features for sales and marketing teams. The platform offers customizable live chat widgets, email follow-ups for abandoned chats, conversation histories, email campaign automation, and an ... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Standard
$20.00
/ month
Professional
$35.00
/ month
Enterprise
$50.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Premium
$2500.00
/ month
Advanced
Contact Us
Enterprise
Contact Us
Pros and Cons
- There are plenty of reporting features that provide customer insights and agent performance data
- A range of templates are available to help you respond to customers quickly and effectively
- You get real-time insights into support operations
- There’s a good free plan for new users
- The wealth of features on offer can make it harder for beginners to pick up the software.
Not enough data available.
Not enough data available.
Reviewer's Segments
Small Business
71.7%
Mid Market
24.65%
Enterprise
3.65%
Small Business
29.88%
Mid Market
50.97%
Enterprise
19.15%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
27
- Adobe Connect
- Asana
- Bigin by Zoho CRM
- BrightTALK
- Clearbit
- Close
- Contento
- GoTo Connect
- Google Analytics 360 Formerly Google Analytics Premium
- Google Calendar
- Google Workspace
- Grammarly
- Helpdesk
- Hostinger Website Builder
- HubSpot Marketing Hub
- Insightly CRM
- Intuit Mailchimp
- Jira
- Microsoft 365
- ON24
- Pinecone
- Ring Central
- Shopify
- Sitecore Experience Manager
- Softr
- SurveyMonkey
- TeamViewer
- WP Engine
- Zapier
- Zoho Assist
- Zoho Bookings
- Zoho Cliq
- Zoho Creator
- Zoho Flow
- Zoho Forms
- Zoho Marketing Automation
- Zoho Projects
- Zoho Sign
- Zoho Social
- Zoho Sprints
- Zoho Subscriptions
- Zoho Vault
- ZoomInfo Chat
Total integrations:
18
- Adobe Connect
- Asana
- Bigin by Zoho CRM
- BrightTALK
- Clearbit
- Close
- Contento
- GoTo Connect
- Google Analytics 360 Formerly Google Analytics Premium
- Google Calendar
- Google Workspace
- Grammarly
- Helpdesk
- Hostinger Website Builder
- HubSpot Marketing Hub
- Insightly CRM
- Intuit Mailchimp
- Jira
- Microsoft 365
- ON24
- Pinecone
- Ring Central
- Shopify
- Sitecore Experience Manager
- Softr
- SurveyMonkey
- TeamViewer
- WP Engine
- Zapier
- Zoho Assist
- Zoho Bookings
- Zoho Cliq
- Zoho Creator
- Zoho Flow
- Zoho Forms
- Zoho Marketing Automation
- Zoho Projects
- Zoho Sign
- Zoho Social
- Zoho Sprints
- Zoho Subscriptions
- Zoho Vault
- ZoomInfo Chat
Top Alternatives
Categories
Common categories include: Live Chat Software and Customer Self-Service Software.
Company Details
- By Zoho Corporation
- Located in Chennai, Tamil Nadu
- Founded in 2000
- By Drift.com, Inc.
- Located in Boston, MA, USA
- Founded in 2015
