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At a Glance
Overview
Help.com is a live chat software preferred by small and midsize businesses and used across a lot of industries. Key features include advanced reporting, integrations with other business software platforms, and monitoring of user productivity. Key features of Live Chat have been designed to be sc... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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LiveChat is a premium live chat and help desk software for business. The platform is designed and built specifically for amazing customer service and is used in over 150 countries by over 31,000 organizations, including small, medium and enterprise organizations who want to improve customer satis... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Starter
$24.00
/ month
Team
$49.00
/ month
Busniess
$69.00
/ month
Enterprise
Contact Us
Reviewer's Segments
Small Business
60.0%
Mid Market
40.0%
Enterprise
0.0%
Small Business
44.98%
Mid Market
36.41%
Enterprise
18.61%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
8
- 1CRM
- Benchmark Email
- Clearbit
- Domain.com
- Dropbox Business
- Easywp
- GoDaddy Email & Office
- GoDaddy Website Builder
- Godaddy Hosting
- Grasshopper
- HostGator Website Builder
- HubSpot
- Inbenta Chatbots
- Intercom
- Intuit Mailchimp
- Jimdo
- Microsoft Teams
- Omnisend
- Pinecone
- Pipedrive
- Shift4Shop
- Shopify
- Site123
- Stripe
- Survicate
- TeamViewer
- Trello
- Twilio
- Ucraft
- WP Engine
- WebWave
- WhatsApp Business
- Wix
- Zowie
Total integrations:
26
- 1CRM
- Benchmark Email
- Clearbit
- Domain.com
- Dropbox Business
- Easywp
- GoDaddy Email & Office
- GoDaddy Website Builder
- Godaddy Hosting
- Grasshopper
- HostGator Website Builder
- HubSpot
- Inbenta Chatbots
- Intercom
- Intuit Mailchimp
- Jimdo
- Microsoft Teams
- Omnisend
- Pinecone
- Pipedrive
- Shift4Shop
- Shopify
- Site123
- Stripe
- Survicate
- TeamViewer
- Trello
- Twilio
- Ucraft
- WP Engine
- WebWave
- WhatsApp Business
- Wix
- Zowie
Top Alternatives
Categories
Common categories include: Live Chat Software.
Company Details
- By Help.com
- Located in Austin, Texas, United States
- Founded in 2014
- By LiveChat Software S.A.
- Located in Wroclaw, Lower Silesian District, Poland
- Founded in 2002
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