EngageBay vs Bigin by Zoho CRM
Take a look at how EngageBay and Bigin by Zoho CRM stack up against each other across pricing, features, and support using feedback from real users like yourself. EngageBay scores 4.6 out of 5 from 216 reviews, while Bigin by Zoho CRM has been rated 4.5 out of 5 from 286 reviews.
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At a Glance
Overview
EngageBay is a CRM platform that helps companies streamline their customer relationship management using a single integrated platform. As an all-in-one solution, the software provides great automation capabilities and a generous free-forever plan that already include essential features and tools ... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Bigin is well known for being a pipeline-centric CRM built and priced specifically to fit the needs of small businesses. Instead of spreadsheets, it allows small businesses to get started with a CRM easily and swiftly. It’s easy to use, can easily be implemented with no learning curve, and is eas... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Basic
$12.74
/ month
Growth
$42.29
/ month
Pro
$84.99
/ month
Free trial available
Free plan available
Unit
Seat
Billing type
Recurring Subscription
Free - single user
$0.00
per seat / month
Express
$9.00
per seat / month
Premier
$15.00
per seat / month
Pros and Cons
- 'Robust ‘free forever’ plan
- All-in-One approach to CRM, with live chat, forms and landing page tools
- Great automation capabilities
- Offer a range of integrations (Gmail and Office 365 integrations included in the free plan)
- Interface is not the most intuitive at times
- Onboarding process could be improved
Not enough data available.
Not enough data available.
Reviewer's Segments
Small Business
87.04%
Mid Market
12.5%
Enterprise
0.46%
Small Business
86.01%
Mid Market
11.19%
Enterprise
2.8%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
15
- CallHippo
- DocuSign
- Google Calendar
- Google Workspace
- HubSpot
- HubSpot CRM
- Intercom
- Intuit Mailchimp
- JustCall
- Microsoft Teams
- PandaDoc
- Plivo
- Postmark
- Shopify
- Stripe
- Twilio
- Zapier
- Zoho Analytics
- Zoho Books
- Zoho CRM
- Zoho Campaigns
- Zoho Desk
- Zoho Flow
- Zoho Forms
- Zoho Meeting
- Zoom
Total integrations:
12
- CallHippo
- DocuSign
- Google Calendar
- Google Workspace
- HubSpot
- HubSpot CRM
- Intercom
- Intuit Mailchimp
- JustCall
- Microsoft Teams
- PandaDoc
- Plivo
- Postmark
- Shopify
- Stripe
- Twilio
- Zapier
- Zoho Analytics
- Zoho Books
- Zoho CRM
- Zoho Campaigns
- Zoho Desk
- Zoho Flow
- Zoho Forms
- Zoho Meeting
- Zoom
Top Alternatives
Categories
Common categories include: CRM Software and Email Tracking Software.
Company Details
- By EngageBay Inc.
- Located in Tracy, California, United States
- Founded in 2017
- By Zoho Corporation
- Located in Chennai, Tamil Nadu
- Founded in 2000
