Capsule CRM vs Zoho CRM

Take a look at how Capsule CRM and Zoho CRM stack up against each other across pricing, features, and support using feedback from real users like yourself. Capsule CRM scores 4.6 out of 5 from 171 reviews, while Zoho CRM has been rated 4.1 out of 5 from 2438 reviews.
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Capsule CRM Logo

Capsule CRM

4.6
(171)
Zoho CRM Logo

Zoho CRM

4.1
(2,438)
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At a Glance
Capsule CRM Logo
Capsule CRM
Starting at:
$18.00/seat/month
Zoho CRM Logo
Zoho CRM
Starting at:
$14.00/seat/month
Overview
Capsule CRM Logo
Capsule CRM
Help your customers and audience make easy work of their sales and customer relationships with Capsule's easy-to-use CRM while you build a new revenue stream at the same time. Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Capsule CRM
View 7 images
Capsule CRM Screenshots
Zoho CRM Logo
Zoho CRM
Zoho CRM is a leading customer relationship management platform that businesses of all sizes can rely to manage sales, track marketing campaigns, and gain customer insight within a centralized, collaborative environment. Using Zoho CRM, users can set up and customize that platform according to th... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Zoho CRM
View 7 images
Zoho CRM Screenshots
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Pricing
Capsule CRM Logo
Capsule CRM
Free trial available
Free plan available
Unit Seat
Billing type Recurring Subscription
Professional
$18.00
per seat / month
Teams
$36.00
per seat / month
Enterprise
$54.00
per seat / month
See all pricing
Zoho CRM Logo
Zoho CRM
Free trial available
Free plan available
Unit Seat
Billing type Recurring Subscription
Standard
$14.00
per seat / month
Professional
$23.00
per seat / month
Enterprise
$40.00
per seat / month
Ultimate
$52.00
per seat / month
See all pricing
Pros and Cons
Capsule CRM Logo
Capsule CRM
Pros

Not enough data available.

Cons

Not enough data available.

Zoho CRM Logo
Zoho CRM
Pros
  • Extensive omnichannel customer support via live chat, phone and email
  • High-level automation options for various sales tasks
  • Tons of integrations with third-party tools like Outlook and LinkedIn
  • Mobile version with access to visual reports
  • Data security, integrity, and regulatory compliance built-in
Cons
  • Not the best tutorials for beginners
  • Integrations can be a little clunky
Reviewer's Segments
Capsule CRM Logo
Capsule CRM
Small Business
94.15%
Mid Market
5.26%
Enterprise
0.58%
Zoho CRM Logo
Zoho CRM
Small Business
63.58%
Mid Market
29.86%
Enterprise
6.56%
Deployment
Capsule CRM Logo
Capsule CRM
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Zoho CRM Logo
Zoho CRM
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Capsule CRM Logo
Capsule CRM
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Zoho CRM Logo
Zoho CRM
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Capsule CRM Logo
Capsule CRM
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Zoho CRM Logo
Zoho CRM
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
Capsule CRM Logo
Capsule CRM
Total integrations: 20
  • Acquire.io
  • AliveChat
  • ApexChat
  • Apollo.io
  • Appy Pie
  • BigCommerce Enterprise
  • Bigin by Zoho CRM
  • Brevo Marketing Platform
  • BuiltWith
  • Calendar
  • Calendly
  • Campayn
  • Chat2Desk
  • Clappia
  • Claritysoft
  • Click2Magic
  • ClickSend
  • Creatio
  • Deskxpand
  • Domain.com
  • Folderly
  • FreeAgent
  • FreshBooks
  • Genesis Pro
  • Gmail
  • GoTo Connect
  • GoToMeeting
  • Google Workspace
  • Goolara Symphonie
  • Gravity Forms
  • Helpdesk
  • Hunter
  • Incrowd Interview
  • Instapage
  • Involve.Me
  • JangoMail
  • JivoChat
  • Jotform
  • Jotform Tables
  • Kissflow
  • Landbot
  • LeadIQ
  • Lyne.ai
  • MCA Suite
  • Mailgun
  • Mailture
  • Microsoft 365
  • Microsoft Power BI
  • MyOwnConference
  • Network Solutions
  • Nextiva
  • Ninja Outreach
  • OpenPhone
  • Overloop
  • PandaDoc
  • Parallels Desktop For Mac
  • Personio
  • Pinecone
  • Pinpointe On-Demand
  • Podium
  • Postmark
  • Provide Support Live Chat
  • QuickBooks Desktop Pro
  • QuickBooks Desktop for Mac
  • Rewind AI
  • Ring Central
  • RingCentral MVP
  • Shift4Shop
  • Skuid
  • Smith.ai Live Website Chat
  • SupportBee
  • SurveySparrow
  • Textdrip
  • Tidio
  • Trello
  • Typeform
  • UENI
  • Unbounce
  • Userlike
  • Wufoo
  • Xero
  • Xperify
  • Zapier
  • Zendesk
  • Zendesk Support Suite
  • Zoho Assist
  • Zoho Bookings
  • Zoho Campaigns
  • Zoho Creator
  • Zoho Expense
  • Zoho Inventory
  • Zoho Invoice
  • Zoho Mail
  • Zoho Marketing Automation
  • Zoho People
  • Zoho Projects
  • Zoho Sign
  • Zoho Social
  • Zoho Sprints
  • ZoomInfo
Zoho CRM Logo
Zoho CRM
Total integrations: 82
  • Acquire.io
  • AliveChat
  • ApexChat
  • Apollo.io
  • Appy Pie
  • BigCommerce Enterprise
  • Bigin by Zoho CRM
  • Brevo Marketing Platform
  • BuiltWith
  • Calendar
  • Calendly
  • Campayn
  • Chat2Desk
  • Clappia
  • Claritysoft
  • Click2Magic
  • ClickSend
  • Creatio
  • Deskxpand
  • Domain.com
  • Folderly
  • FreeAgent
  • FreshBooks
  • Genesis Pro
  • Gmail
  • GoTo Connect
  • GoToMeeting
  • Google Workspace
  • Goolara Symphonie
  • Gravity Forms
  • Helpdesk
  • Hunter
  • Incrowd Interview
  • Instapage
  • Involve.Me
  • JangoMail
  • JivoChat
  • Jotform
  • Jotform Tables
  • Kissflow
  • Landbot
  • LeadIQ
  • Lyne.ai
  • MCA Suite
  • Mailgun
  • Mailture
  • Microsoft 365
  • Microsoft Power BI
  • MyOwnConference
  • Network Solutions
  • Nextiva
  • Ninja Outreach
  • OpenPhone
  • Overloop
  • PandaDoc
  • Parallels Desktop For Mac
  • Personio
  • Pinecone
  • Pinpointe On-Demand
  • Podium
  • Postmark
  • Provide Support Live Chat
  • QuickBooks Desktop Pro
  • QuickBooks Desktop for Mac
  • Rewind AI
  • Ring Central
  • RingCentral MVP
  • Shift4Shop
  • Skuid
  • Smith.ai Live Website Chat
  • SupportBee
  • SurveySparrow
  • Textdrip
  • Tidio
  • Trello
  • Typeform
  • UENI
  • Unbounce
  • Userlike
  • Wufoo
  • Xero
  • Xperify
  • Zapier
  • Zendesk
  • Zendesk Support Suite
  • Zoho Assist
  • Zoho Bookings
  • Zoho Campaigns
  • Zoho Creator
  • Zoho Expense
  • Zoho Inventory
  • Zoho Invoice
  • Zoho Mail
  • Zoho Marketing Automation
  • Zoho People
  • Zoho Projects
  • Zoho Sign
  • Zoho Social
  • Zoho Sprints
  • ZoomInfo
Top Alternatives
Capsule CRM Logo
Capsule CRM
See all alternatives
Zoho CRM Logo
Zoho CRM
See all alternatives
Company Details
Capsule CRM Logo
Capsule CRM
  • By Zestia
  • Located in Manchester, England
  • Founded in 2009
Zoho CRM Logo
Zoho CRM
  • By Zoho Corporation
  • Located in Chennai, Tamil Nadu
  • Founded in 2000